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sanktmoritzFull steam ahead

asked in Train connections & reservations

Eurostar-Interrail Faring Agreement; Marne-la-Vallée – Chessy (Disneyland Paris) and London St Pancras

Hello. Ever since the pandemic - and possibly before - it has been impossible to book Interrail reservations between Marne-la-Vallée – Chessy (Disneyland Paris) and London St Pancras on Eurostar. I understand that reservations to Disneyland Paris were - like those to Paris, Lille, and Brussels - a part of the 2017 commercial agreement between Interrail and Eurostar. Marne-la-Vallée – Chessy not a selectable option in the SNCB-International online booking tool and when one calls different booking centres, apparently the availability is not actually loaded. There is no ticket bucket.Please may I ask if reservations to Disneyland Paris were ever a part of the Eurostar-Interrail faring agreement? If so, when were they formally renegotiated/withdrawn?If they were not formally withdrawn, can we get them back please?Thank you. If any part of these questions is wrong, impetuous, or mistaken, I apologise.

1 year ago

Ilse MinnaRail rookie

asked in Train connections & reservations

Trying to book seat reservation from Brussels-Midi to London

Hello,Trying to book seat reservation from Brussel-Midi to London. Can’t do it on Interrail Eurail.Do someone know how and where else I can do the seatreservation.Thanks in adwance for helpIlse Minna

1 year ago

Nini Malai AliRight on track

asked in Eurail & Interrail Passes

Duplicate multi trips to another pass in same device

Hello Can we duplicate multi trips to another pass in the same device? It seems that i have to create trips 1 by 1 to another passholder in the same travelling group. It is mentioned in eurail short video but very briefly that i could not follow the instructions.

1 year ago

mthomasRight on track

asked in Train connections & reservations

Budapest to Bled- not available to book. Any alternatives?

We are trying to travel from Budapest to Bled on the night of the 11th july. We have found a train from Budapest to Salzburg and we want to book the NJ from salzburg at 1:40 to lesce bled at 05:17. On OBB website it says this train is not available to book. Does that mean it is not running at all? If so can anyone suggest alternative routes from Budapest to Bled? Thanks

1 year ago

AnushaRail rookie

asked in Train connections & reservations

Compensation for delay and cancellation

I would like to know how can I ask for compensation for train delays and cancellations on continuous pass. Where can I find the rules about this?Regards,Anusha

1 year ago

LasseRail rookie

asked in Eurail & Interrail Passes

Pass invalid as Pass ID does not match passport

URGENT, Hello Interrail community, I have been traveling for over 20 days now with no issues, but today on my way to Graz from Woergl, the train conductor says that my pass isn’t valid, because the Pass Id doesn’t match my passport ID? Can anyone help me?

1 year ago

JqqlsFull steam ahead

asked in Eurail & Interrail Passes

Second Passes Purchased ~ Adding to APP?

So I discovered you can buy a second pass… done so… but they come with instructions to download the RAIL PLANNER APP, which, obviously, I already have. Can’t seem to find anywhere on the APP to add another pass. Any ideas?

1 year ago

teknishnRail rookie

asked in Eurail & Interrail Passes

Question about manually added journeys to and within Italy on Eurail Global Pass (Flexi pass)

Hi. I’m new to travel throughout Europe and am a little confused about a couple of the tickets I bought. I got a Eurail Global Pass (7-day Flexi Pass) before booking any journeys. After buying the pass, I booked the trips I need to take, also on the Eurail website. Most of the journeys seem pretty straightforward except for the ones to and within Italy.One journey is from Zurich to Naples. The first leg goes from Zurich Main Station to Milano Centrale on a EuroCity train. I have the printed ticket for that, and I was able to load that one into My Trip on the app under my pass just fine. The second leg goes from Milano Porta Garibaldi to Napoli Centrale on an InterCityNotte train. I have the printed ticket for that too, but was not able to find it in the search on the app and had to add it manually.Likewise, I booked a train for a few days later that travels from Naples to Rome. I have the printed ticket for that as well, but it also does not show in the search on the Rail Planner app.

1 year ago

Inka_TANew aboard

asked in Train connections & reservations

Zūrich to Innsbruck possible without seat reservation?

Hello, is it possible to travel in train which is fully booked? All seat reservations are sold out. So is it possible to board even there are no free sests? It means we will stand? Thanks a lot

1 year ago

amanda1024Right on track

asked in Train connections & reservations

Accidentally booked from Venice Mestre instead or S Lucia

I'm going from Venice (S. Lucia) to Vienna on the Obb nightjet, but accidentally only reserved from Venice (Mestre) because that was the default that came up in the reservation tool and i didn't realise where the different stations were. Can i get on the train at S. Lucia anyway, or do i need to book an additional reservation for that portion (or go on an earlier S. Lucia to Mestre train that doesn't need a reservation)? I've got quite a few bags so would ideally like to avoid an extra change, but also baulk at paying what looks like 16 euros for a reservation for the S. Lucia to Mestre portion of the journey!

1 year ago

STEHANIEQ

asked in Train connections & reservations

Seat reservations available before I purchase pass and then none available just after purchasing passes!

I have found that the website shows constantly that there are seated reservations available for journeys before you buy the pass. But then when you buy the pass and go to reserve exact seats one min later they suddenly become unavailable! On three out of the four journeys I checked and rechecked that seats reservations said it would be possible and then they aren’t after you buy the pass! This feels like seriously shocking and scammy behavior from this website! You should show more updated information so that people can make decision based on true facts. I would like a full refund!

1 year ago

Theresa LongwoodRail rookie

asked in Train connections & reservations

Edinburgh to London

Hi.Can you tell me:Will a Eurail Pass cover this trip; What is the fastest train; and How do I book?Thanks so much,Theresa

1 year ago

jolenejasterRight on track

asked in Train connections & reservations

Night Train Reservations - what are the costs of cancelling?

How much does it cost to cancel a night train reservation? And is the cost different if canceling within a certain amount of hours or a certain amount of days? I am traveling from Amsterdam to Budapest anywhere between July 25 and July 27. Also, how much are meals and water on the train?

1 year ago

lesbRail rookie

asked in Train connections & reservations

Varenna to Florence covered by Eurail and how do I book?

Hi, Looking for option for Varenna to Florence on the fast train. I am a non-european so will have a eurail pass. Is it possible to get from Vareena to Florence using Eurail Pass and if so how do I book? I understand the quickest trip is about 3 ½ hours and involves 1 change. Eurail web site does not show option and Italierail does not seem to allow Eurail Pass. Any help is appreciated.

1 year ago

Claudio MartinezNew aboard

asked in Train connections & reservations

Ticket reservation to Paris - Only paper ticket. Any alternative?

Hey, so I am trying to travel from Barcelona to Paris and I can only make the reservation as a paper ticket, but I would really prefer to have it as e ticket. Does anybody have an alternative or how I could get an e ticket?Thank you!

1 year ago

ErnstRail rookie

asked in Eurail & Interrail Passes

Reset Iphone with pass - now pass says ''activated on a different device already''

Hi all, I know many have asked this question before but I had to reset my phone with the Interrail app on it and now that I downloaded the app again I can not add my pass anymore as it “is activated on a different device already”. I have already submitted a request with the headline “URGENT phone reset with interrail pass”. I will start traveling on Saturday early morning and I am super nervous now. Can anybody tell me how long it usually takes for the costumer service to reply/solve the issue? Thank you so much for your help and answer!

1 year ago

MrQNew aboard

asked in Eurail & Interrail Passes

Night train - does it count as 1 or 2 travel days?

Hi everyone,I’m Simone from Italy and I’ll be an Interrailer within two weeks, I can’t wait to start my adventure but I still have an issue with the night trains. I bought a Flexi pass so I don’t want any charge or even worse to lose a travel day. I want to reach Copenhagen from Munich (Germany) on July 21st. I’ve found a one change route which begins at 16.55 in Munich, arrives in Hamburg at 23.33, after waiting 20 mins I’ll get on a train which departure is scheduled at 23.56 then, without getting off the train, I’ll be in Copenhagen at 6.55 the next day. Does this route count as two days or does it count as one day? Further, if it will be a one day, what happens if the train in Hamburg will depart after midnight?Thank you all for the support,Simone

1 year ago

IseethRail rookie

asked in Train connections & reservations

Traghetti Grecia

Buonasera, ho un pass interrail per le isole greche ma non riesco a prenotare i posti sui traghetti per le isole, ho scritto agli indirizzi mail indicati nelle informazioni, Attica group ma non risponde nessuno e al call center non capisco nulla perché la registrazione è in greco, qualcuno sa aiutarmi?

1 year ago

SimgeNew aboard

posted in Travelling by train

Rromanian railways - required to pay to carry bicycle?

Do somebody know that, should ı pay to carry my bicycle to romanian railways, how much its cost?

1 year ago

rperellomasRail rookie

asked in Train connections & reservations

Travelling from Vienna to Venice and having some issues.

Im travelling from Vienna to Venice on the 24th of July (around 6am) and im having a lot of issues because the app and the reservation website show different trains. Here is my conversation with the community. I kept reading and i found out that i should just go on the OBB website and book a train there. However on the website it gives me 2 options to look for in a ticket after i say that I own an interrail ticket. when i say i just want a seat reservation it costs 6€. When i buy the one way ticket its 20€ (im buying 2 tickets btw). My question is if I need to buy the ticket aswell or does the interrail ticket cover that, and if it does, how do i get a confirmation or something i could show to a ticket inspector on the train?

1 year ago

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