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Nicole WörnerNew aboard

asked in Train connections & reservations

Money back for wrong reservation

Unfortunally I did a wrong reservation from Mannheim to Paris. I did two times Mannheim Paris, instead of Paris Mannheim back. I could not cancel it online, so I did a third reservation to be sure, which I can not see on my accout either. Can I get the 15 Euros back for the wrong reservation. Is there any chance to call somebody by phone???

1 year ago

Bran Dee Bro KenNew aboard

asked in Eurail & Interrail Passes

Interrail global pass valid or travel Germany - France - Italy - Switzerland

I live in Germany and I would like to know if I can use Interrail global pass valid for 3 months to go back and forth from Germany to France, to Italy, to Switzerland etc. For instance, I travel on Monday from Berlin to France and return to Berlin on Tuesday. Then I decide to travel again on Wednesday from Berlin to Milan and return to Berlin on Thursday. Then I travel again on Saturday from Berlin to Zurich and return to Berlin on Sunday.

1 year ago

HeyamkRail rookie

asked in Eurail & Interrail Passes

Greek island pass delivery speed

Hi everyone, we are trying to purchase the 4 days Greek islands pass, but the only options for the pass is paper and the delivery date is all the way in September and we are traveling in August, any help on how to get it faster?

1 year ago

jolofRight on track

asked in Train connections & reservations

Nightjet / NJ403 fully booked every day

Hi, I want to travel from Amsterdam to Basel with Night Jet 403 / NJ403 starting on the evening of the 17th of July. It however seems at oebb.at that there are no tickets for the sleeper part of the train, only the regular seated IC part of the train.The same seems to be the case for every day around the same week. This makes me wonder: is there something wrong with my search or is this really the case? If it is correct, do you have any feeling if it will likely show up seats closer to departure due to cancellations, or should I look for other alternatives?Thanks,

1 year ago

justin1123Keeps calm and carries on

asked in Eurail & Interrail Passes

2 days inbound / outbound home country - can these be any days

Trying to understand the inbound / outbound rule for travel in your home country. Is this strictly one outbound (leaving) journey and one inbound (return) journey, or is it just two travel days in your home country?For my case, I would like to use a 10 days in 2 months pass to make 2 trips from UK around Europe.On both trips I would fly from UK TO another country and then return using Eurostar to London and make one same day UK connection. Technically this is 2 inbound trips - one in the middle of the pass and one at the end - but just 2 UK travel days, and it meets the requirements of just a single journey!Is this valid or would it have to be used for one departing Eurostar journey and one return journey strictly.

1 year ago

Rishabh BhatejaRail rookie

asked in Train connections & reservations

Help! I haven't receive the seat reservations tickets

Hello,I have ordered my first reservation from Copenhagen to Stockholm (e-ticket) and Oslo to Bergen (paper ticket) on 2nd July through the interrail website.The payment succeeded and I got an order confirmation that stated that i would receive the tickets within 30 minutes. It’s more than 4 days and i still haven’t received any email. Also the tickets are not visible in my account.I have sent a support ticket but they try to reply within 2 days but they haven’t. I am shocked that there is no telephone number available either. Do you have any tips for me how to reach out for help? Thank you in advance, Rish

1 year ago

Radek TučekRight on track

asked in Travelling by train

Seat location

Hello everyone!Is there a way to find out the structure of the train seats, or at the least the structure of the train carriage seats? Or is there a site for this? In some cases (DB, ČD) there’s no problem to choose from the train map and just click on the available seats and you know exactly which seats you’ll be sitting on. But in some other cases (DSB, SJ) I can just see the carriage number and the seat numbers that are there. But I can’t see if it’s in a coupe or if we’re sitting in a row of 3 seats or if we are sitting by the table... Is there some way to find this out? Thank you for your answers!

1 year ago

Carlos AndresNew aboard

asked in Eurail & Interrail Passes

Travel in Spain, from Madrid to Barcelona

I bought the Eurail Global Pass for 15 days, in which I plan to use it one way from Madrid to Barcelona but when I want to make the reservation does not allow me and tells me that I can not do it also indicating that only in the station in Spain, I would like to know if when I arrive physically at the station in Barcelona I can get a discount with my Eurail Global Pass and if not what is the case of the Global Pass in Spain.

1 year ago

SavameRail rookie

asked in Eurail & Interrail Passes

ATSNew aboard

posted in Train connections & reservations

Munich HBF to Salzburg - same trains on different website have price difference

Hi all,I am travelling in Aug,2022 from Munich to Salzburg.I see two trains departing at the same time for example: at 18:55 , both OBB railjet and regiobahn are departing with significant price difference. Are these two trains same or different? Or both of them attached as single train?Since I am travelling with a kid two yr old I am looking to book the train that can offer me confirmed seats in 1st class considering the holiday season. I did try to book from OBB site for seats - however for any date I try it says ticket not available.. Please advise.

1 year ago

Davide ZambelloRight on track

asked in Train connections & reservations

Can't book seat reservation Paris-Milan. How to book?

Hi guys, I have 2 question, the first one follows:Like written on the title of this topic, i cannot buy a seat reservation for a TGV Paris-Milan. I’ve got the same problem before for Amsterdam-Paris but resolved with https://www.b-europe.com/EN/Booking/Pass#TravelWish Unfortunately this site don’t allow to make a seat reservation Paris-Milan.Anyone knows about other sites to do this? I’m also thinking about to make a seat reservation in a ticket office in Paris but i’ve never did it before and i’m scared of not be able to do it when i will be there (maybe no seats avaiable or something else), so my second question is:anyone have experience on make seat reservation last minute into a station? It’s possible or better avoid this solution? If matter, I have a paper pass (no mobile), I specify it just in case there is any differenceThank you all for your tips!!

1 year ago

JulesRaffaNew aboard

asked in Train connections & reservations

Seat Reservations Spain - how else to book reservations without being in Spain

Hi there!I'm traveling through Spain in August 2022 and would like to make some seat reservations - but it doesn't work on either the DB-, OEBB-, SBB-website (Germany, Austria, Switzerland). How else can I get reservations without being in Spain?Thank you! :)

1 year ago

meduseRail rookie

asked in Train connections & reservations

Timetable confusion - booking not open yet

I want to book a seat reservation from Geneva to Milan on Tuesday 20th September on the fastest train (4 hrs)I can book for a day later but I can’t see a train for the day I want-and Raul Europe says booking isn’t open yet!I don’t understand how I can book for the train one day after the one I wantany thoughts please?

1 year ago

Rachel LuttersNew aboard

asked in Eurail & Interrail Passes

Use one interial pass for two holidays

I want to know if I can use one interail pass for two journeys. That means, I first want to go to Budapest for one week, then I want to travel back to my own country where I stay a couple of days and then I want to leave my own country again for a second holiday abroad. I have read that I am allowed to only go on one inbound and one outbound journey. My question: is it possible to buy separate tickets for my second inbound and outbound journeys so that I can go on two holidays with one interail pass?

1 year ago

backpackingbananaRail rookie

asked in Eurail & Interrail Passes

Phone was stolen, can't activate global pass on new device

I’m supposed to travel tomorrow morning. My phone, which had an active global pass was stolen. I have a new device but the app won’t let me activate it.The only customer service I have found is an email that says to expect long wait times. I have sent an email but I’m very worried support won’t get back to me in time. The last time I emailed them it took 11 days for a reply.Please help!

1 year ago

Ewan MacRaeNew aboard

posted in Train connections & reservations

Planning Route

Hey all, I’m planning to go travelling with my partner on the 14th through to the 30th, as we’ve come to plan out our route we’ve had no luck finding any services that take us between the destinations we’ve selected, our route is: Athens - Istanbul - Belgrade - Sarajevo - Ljubljana - Venice - Paris - London. We’re flying from our country to start our interrail journey in Athens. Does anyone have any advice on how to go about hitting this 100% or am I dreaming, any guidance/experience shared is deeply appreciated. Warm Regards

1 year ago

Mark CarterRight on track

asked in Train connections & reservations

Cancelling a paper reservation that won't arrive in time

I made a train reservation for my wife & I from Lourdes to Barcelona. Two reservations (each) were required for this journey: Toulouse to Narbonne and Narbonne to Barcelona. I bought these reservations thru Eurail. When I bought them, I was informed that that the reservation from Narbonne to Barcelona would be MAILED (the other reservation was emailed). Kind of backwards, I thought, but OK its 6 weeks 'till I fly to Europe (on July 6th), it shouldn't be a problem. One week later, I get an email saying my ticket has shipped and should arrive ON OR BEFORE JULY 16th, 2022. So it takes 5 weeks for the mail to get from Europe to the U.S.? Hard to believe. On top of that, I had already paid for the reservation 1 week earlier without knowing this. So now I've left for Europe without these paper reservations. Does Eurail or SNCF use computers to keep record of reservations they've sold? If so, how can I get a copy while in Europe before our train departure? If the answer is No, w

1 year ago

Urnaa UkaRail rookie

asked in Eurail & Interrail Passes

I need to activate my mobile pass on my new phone

I changed my phone and now I need to activate my mobile pass on my new phone. Tomorrow morning I have a trip. I submitted my request but it said I need to wait 2 days.Thank you in advance.Uran

1 year ago

MMoreira

asked in Eurail & Interrail Passes

One Country Pass Italy- pass and reservations ready. Anything else?

Hello. This week I'm starting to use my one country pass in Italy and I would like to know how I should proceed on the train. I have a digital pass (on the app) and I already printed my seat reservations. Is there anything I should be aware of before starting to travel?

1 year ago

MartiicipRight on track

asked in Train connections & reservations

Problemi prenotazione

Salve, sto cercando di prenotare un treno da Parigi a Torino ma sto riscontrando problemi nell’aggiungere un pass cartaceo perché dice che il codice non è valido (il pass è stato acquistato recentemente, quindi non è ancora arrivato). Qualcuno sa come aiutarmi? Anche perché altri treni siamo riusciti a prenotarli.Grazie in anticipo a chi risponderà 💖🌸

1 year ago

natalieafarrisRail rookie

asked in Eurail & Interrail Passes

Can I exchange my pass if it is already activated?

I have already activated my eurail pass, but I have not used it yet. Can I still exchange the pass?

1 year ago

ksmithrosieNew aboard

posted in Travelling by train

Covid restriction for train travel within Spain

My husband and I are visiting Spain in a few weeks and want to travel by train between a few cities within the country. Will we need Covid tests to enter a new city each time we board a train? I know we need a test to enter the country, but once we are in Spain we will be staying in the country just moving between cities.

1 year ago

Edvart RendumNew aboard

asked in Train connections & reservations

Trouble with seat reservations- different prices/times and unable to book

I am trying to make seat reservations for my eurail trip, as several of the routes i have plan require seat reservation. The first journey is from Krakow to Budapest. I first tried booking this through the app. Under “seat reservation required” there is a little menu where it says “first class” or “second class”, but nothing happens when i click them. Then i tried going to the eurail webside to book there, but the spesific journey i had picked in the app wasn’t on the website. Instead there were other times and other routes. Also, when refreshing the page, i got different results and availabilities every time. Usually the price of the seat reservation also changed, and some parts of the journey suddenly was unavailable for reservation. I tried going to the train companys website to book there (intercity.pl), but got different times and prices there, and was also not able to choose discounted tickets for eurail ticket holders. I am very confused, and considering reserving seats at the s

1 year ago

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