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11731 Topics

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nick_loatRail rookie
asked in Train connections & reservations

'Document not valid for the date' when making ferry reservation - Greek Island 4 day pass

Hi,I’m trying to reserve a ticket with Blue Star Ferries using my newly activated 4 day Greek Island Pass. When I reach the reservation checkout page it tells me that ‘the document is not valid for the date’. The date of the ferry I have chosen is definitily within the active dates of the pass so I’m not sure why it isn’t allowing me to reserve a ticket? Does anyone have any idea how to resolve this? It’s strange because I have reserved one ticket already using my new pass and it worked fine... Thanks,  Nick

3
N
1 year ago
J
Johannes2004New aboard
asked in Train connections & reservations

Reservierung nicht möglich

Ich will einen Sitzplatz reservieren. Die versand adresse ist eine andere als die rechnungs adresse. Sobald ich aber bei der versand adresse ein land auswähle ist es nicht mehr möglich weiter zu den Reisedetails zu kommen. Es wird auch keine Fehlermeldung angezeigt, sodass ich wüsste was das problem ist, sonder das feld um weiter zu den Reisedetails zu kommen ist einfach "ausgegraut". 

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M
Full steam ahead
1 year ago
Manuel Arevalo Bezic
Manuel Arevalo BezicNew aboard
asked in Eurail & Interrail Passes

Fraud- someone stole my visa and bought Interrail with it.

Hi! I´ve been travelling in Europe from the 11 of May till 14 of June.On monday 30 my celphone and my bag were stolen in Italy. The robber made me a disaster with my celphone, traying to buy different stuffs through websites and aplications.Now that I’m back in Argentina, I realize that an eurail pass was contracted with my name and with this email: XXX. They used one of my VISA credit cards to pay for itI never used this pass and it wasn’t me who contracted it. I need urgent refund of this money in my credit card. I don’t know wether someone used this pass or not, but if so, it wasn’t me.I wait for your urgent contact.Thanks.Moderator note: private information has been removed for privacy reasons

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Full steam ahead
1 year ago
S
suminRail rookie
asked in Eurail & Interrail Passes

is overnight travel count as two days?

I’ll ride a nightjet from venezia to salzburg at 21:48 to 04:04 and it’s direct.and the day passes when I’m in the train.Does this count as two days or one day??

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S
1 year ago
Simge
SimgeNew aboard
posted in Travelling by train

Is it allowed unfolding bicycles in international railways?

I really need to know that can ı take my unfolding bicycle to bulgarian, romanian railways? Additionally, if you know more about rules anout bicycle in railways, please send me message on instagram -> @beyidogan

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M
Full steam ahead
1 year ago
Kalley Carlson
Kalley CarlsonRight on track
asked in Train connections & reservations

Missing Paper Pass - Leaving for Trip Soon!

We still have not received our physical tickets in the mail and they were supposed to arrive by June 16th. The tracker shows they arrived in the USA on June 14th but there is no further information. We leave for our trip next week. Customer service is not answering because they are so busy. What should we do? Please help!! This ticket was to get from Innsbruck HBF to Venezia S. Lucia.

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Kalley Carlson
1 year ago
Nick Gioranidis
Nick GioranidisNew aboard
asked in Train connections & reservations

Reservation e-tickets was sent via email but did not have a QR on it. Is that a problem?

Hello. Recently I bought an e ticket for a route from Copenhagen to Hassleholm C but the one that was sent to my email did not have a QR code on it. Is that a problem? Because the other ones that I booked did have a QR code.

1
M
Full steam ahead
1 year ago
Vinc
VincNew aboard
asked in Eurail & Interrail Passes

Deactivation of Pass

I falsely activated my Interrail Global Pass - now my 2 months are running but I am not able to travel at this time. Since I did not book any trips to my pass - I basically never used it - I want to deactivate it again to activate when I know how I want to use it. Is that even possible and if yes how/who can help me with that?The chat bot is useless and my emails are unanswered! 

2
A
Railly clever
1 year ago
R
Keeps calm and carries on
Ruben LKeeps calm and carries on
asked in Train connections & reservations

Making Renfe / AVE reservations AT Spanish Railway stations | How does it work?

We are trying very hard to make our Renfe / AVE reservations for our ‘Spain cityhopping trip’ on time, which is rather complicated as most people here know, so if all else fails we will be forced to try making our reservations very last-minute, AT the Renfe / AVE stations.So these questions are basically about this worst case scenario: -How last-minute can we make reservations AT the departure stations? At least 48 hours in advance? 24 hours in advance? 1 hour in advance?-Can we -for example- reserve seats between Madrid and Bilbao when we are in the -for example- Seville RENFE station? Or can we only reserve trips starting from Seville from there? -In hindsight: As we have planned only 5 trips (Seville - Granada | Granada - Madrid | Madrid - Bilbao | Bilbao - Zaragoza | Zaragoza - Girona) wouldn’t we have been better off with a Renfe pass for international travellers? Would this have saved us all the reservation hassle that we got ‘for free’ with our One Country Passes Spain, as Renfe

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A
Railly clever
1 year ago
Olga Szczepaniak
Olga SzczepaniakNew aboard
asked in Train connections & reservations

Can the data on the app be outdated?

Hallo,My friends and I wanted to reserve the seats, however we have noticed that the time of the train departure on the app is different than this on the Internet (the Intercity one). What should we do in this situation?

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A
Full steam ahead
1 year ago
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ruthcocomanRight on track
asked in Train connections & reservations

Reserving in stations; Paris - Amsterdam

Will there be reservation spaces available at train station if none offered online? As in currently there are no spaces for train from paris to Amsterdam, but does this mean even at train station in Paris on day there will be no reservation spaces? 

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Railmaster
1 year ago
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TimBurgessRail rookie
asked in Eurail & Interrail Passes

Invalid Pass Cover Number for booking Eurostar

Me and three friends have activated 2nd class Interrail passes and booked almost all our trains and seats. We are trying to book the Eurostar through the weblink https://www.b-europe.com/EN this website provides. As we reach the end it asks for all our names and “Pass Cover number.” No matter how many times we put in our Pass numbers given to us they say it is wrong and we can’t pay for the seats without it. It says try  on the paper pass but we have mobile.Has anyone else had this issue or a way around it to book the Eurostar? I have tried the Eurostar website too but can’t find a way to put our interrail passes in for discount?Thanks in advance.

4
T
1 year ago
Mihir
MihirRail rookie
asked in Train connections & reservations

Italy reservations - how to make?

Despite many posts on this forum saying not to worry about train reservations booking out (and Seat61 saying the same thing) it looks like trains are booking out this summer and I can’t get the specific train I want.  I was hoping to catch the 7AM FR from Roma Termini to Naples Centrale on 28 July 2022. OBB says tickets not available and the next high speed train is at 8AM which does have tickets available. However, when I look at Trenitalia or ItaliaRail there is an FR at 6:50AM. This train does not show on OBB nor on Eurail. I cannot see a way to use my Eurail pass to book this 6:50AM train on Trenitalia or ItaliaRail.  Is there any way I can book this 6:50AM FR using my Eurail pass and paying only the 10EUR reservation fee rather than having to buy a regular ticket via Trenitalia or ItaliaRail? Thanks!  

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Angelo
Railmaster
1 year ago
A
Arc0
asked in Eurail & Interrail Passes

Using the Global Pass while living outside Europe

So, I’m in a bit of an unusual situation: I am both a Dutch and New Zealand citizen, born in NL but grew up in NZ. I’m flying back for two months in July, to see family and friends.In the 50% off flash sale, I bought an Interrail Global Pass, with the idea of using it to travel around NL mostly, and occasionally pop over into Belgium or Germany. When I bought the pass, I had to enter my address and used my friend’s address in NL, because I’m going to be staying with her mostly and New Zealand wasn’t an option. You could only select European countries. Fast forward a few weeks, and I’m flicking through the Terms and Conditions, which say that you’re only allowed one trip in to, and one trip out of, your ‘home country’. So suddenly this pass isn’t viable anymore, because I’m not going to be travelling that much to other countries. Is there a way to change or get around this? I’ve been waiting almost two weeks for an email back from Interrail. If there isn’t a way I can use the Pass multi

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Railly clever
1 year ago
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okkiepepernootRight on track
asked in Train connections & reservations

Reservations in Scotland

It seems to be impossible to make reservations for Scotrail trains. Glasgow-Oban and Inverness-Edinburgh through ACP Rail services and GWR both are not possible. From their website It seems that Scotrail automatically makes a reservation if you buy a ticket in advance. If that is the case the number of Interrail reservations will be very limited if any.Solutions?

2
O
1 year ago
Laura Juliette Pelser
Laura Juliette PelserNew aboard
asked in Train connections & reservations

Some reservations show message ''Not available for some travellers''

I have a interrail global pass for one month. How ever a lot of trips give me the sign of “Not available for some travellers” how yo fix this?

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C
1 year ago
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Full steam ahead
JuliaKnFull steam ahead
asked in Eurail & Interrail Passes

Buying connecting tickets in home country after inbound/outbound journey used

Hello everyone,I have already used my inbound/outbound journey, I have a 3 months continuous pass and I would like to do more trips. My question is about the connecting tickets I have to buy for trains in the home country when inbound and outbound journey have been already used. My home country is Germany.According to information I received from DB personnel, connecting ticket must be bought from/to the first/last stop before/after the border in Germany, so for example if I want to travel from Linz to Frankfurt, I need to buy a ticket from Passau, since this is the first stop after the border. Taking the ICE train from Austria, however, as well as with all other trains crossing the border, I'm not able to add the leg from Linz to Passau since Passau is considered as a German train station. There is also no stop closer to the border during this trip. In the details, I can see that there is also a station named Passau (Austria), but this station I'm not able to select in the journey plan

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A
Railly clever
1 year ago
Libor Simunek
Libor SimunekRail rookie
asked in Eurail & Interrail Passes

Train in UK - have to leave when its full?

Hello,I just want to ask. Is there any possibillity, that when I board the train in UK, they will send me off because it would be full? I am planning to go from Edinburgh to Inverness and the app says I can buy reservation but I don’t have to. I don’t care if I will have to stand the whole journey. Is there any kind of this possibillity?Thanks in advance.

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M
Full steam ahead
1 year ago
A
A_SNew aboard
asked in Eurail & Interrail Passes

Which pass do i need to travel from London to France

I am planning a trip in September to travel from London to Toulon.Which pass would i need for this trip.  It is for 7 nights.

3
M
Full steam ahead
1 year ago
Marie Soukupová
Marie SoukupováRail rookie
asked in Train connections & reservations

How to book SNCF IC Night train in France (Marseille - Paris)?

Hello, fellow travellers!I need to book two seats for the train below (SNCF IC Night 5772 on Monday 4th July). I tried to book it on many sources and not a single one of them works. Eurail doesn´t show prices, SNCF webpage and Omio and Trainline are not able to book only seat or to apply a Interrail discount. Travel-b-europe webpage is unable to find Marseille Blancarde station (so it doesn´t show this train at all, since it´s not TGV). Have any of you got any reccomendation how to book this train? I´m getting pretty desperate at this moment.Thanks a lot for any answer! <3Marie 

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M
Railmaster
1 year ago
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Jasmine-Alander-Rail rookie
asked in Eurail & Interrail Passes

Interrail app is deleting my journeys...

Hey guys! Me and my best friend are travelling on Sunday and I’m still experiencing difficulties with the app. When she shares our journey, I can save it down and add it to my Interrail Global Pass. I can see all the journeys and add them to my pass. When I open the app again all the journeys are gone.. Ive tried to add them manually but are experiencing the same problem. I have an iPhone and have the latest version of the app Anyone that has experienced the same?  Thanks! // Jasmine 

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Railly clever
1 year ago
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ruthcocomanRight on track
asked in Train connections & reservations

Can't book reservations Paris- Amsterdam

I’m really scared because I haven’t been able to book a seat reservation from Paris to Amsterdam on the 8th of July. Does this mean we have to buy a full fare ticket?

6
R
1 year ago
M
Keeps calm and carries on
maxlenssensKeeps calm and carries on
asked in Train connections & reservations

Couchette on Sicily- Otaly sleeper, for solo use only?

I just read that Italy has extended it's covid mask rules: still need to wear a mask until late September. On the forum I also read that this means that sleeper/couchette is for solo use only and that it's cheaper to book last minute in trenitalia than through Interail.  (On OBB no availability for the dates I'm looking at) Question:Current price siracuse-rome 43€ for couchette on Interail (July)..-> are couchettes shared again then? Meaning masks on while asleep? If not, seems like a great deal, 43 for a private couchette. Vs high cost of private sleeper     

5
R
Railmaster
1 year ago
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NextDepartureRight on track
asked in Travelling by train

Possible to sleep in Snälltåget seats? (Non-compartment)

Does anyone have experience with sleeping in a normal “recliner” seat from Berlin/Hamburg to Malmö? (costs 199 SEK)Even better; any pictures of the seats?

3
N
1 year ago
George Barber
George BarberRail rookie
asked in Eurail & Interrail Passes

Transfer pass to new device

I am currently stuck in Barcelona station. My pass is on my old phone which stopped working this morning. I have my new phone on me. Someone please tell me there's a quick process to do this? Eurail has no live chats or numbers.

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George Barber
1 year ago
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