- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11808 Topics

Newest first

Recently active Most replies Most views

sistersontheroadRail rookie

asked in Train connections & reservations

(Night) trains in France - reservation. Only need a reservation, not a full ticket?

So to be 100% clear about this, you can take all the trains that are listed on the interrail website (in France) even the TGV or the night train, but you only need a seat reservation? not a full ticket? Furthermore, I cant seem to find where i only can buy a seat reservation on the sncf website for the night trains vom Paris to Nice?? Where should i buy the seat reseravtions for the TGV? Some help please x 😮

1 year ago

shannonnolteKeeps calm and carries on

posted in Train connections & reservations

Does Villach HBF have an Interrail Eurail office?

I’m concerned I’ll miss my connection in Villach HBF as it’s only 16 minutes to change and so far I’ve had lots of delays whilst travelling this month. I’d like to know if there is an Interrail/Eurail office in Villach HBF as I have seat reservations and hope they can help if I don’t make the connection. If not, what would you advise?

1 year ago

suzy2022Rail rookie

asked in Train connections & reservations

If I book Eurostar now will that count as my one allowed outward journey or will the pass cover both journeys which in normal times would be one journey?

I have recently purchased a global pass for a holiday in September. My outward journey (all on one day) is from my UK home to Lille. I can book Eurostar now and would like to do that to be sure I am on the train I want. However UK domestic trains will not have timetables issued for September for some weeks so cannot be booked. If I book Eurostar now will that count as my one allowed outward journey or will the pass cover both journeys which in normal times would be one journey?I do not want to book any other part of the holiday because if fares only from/to London are covered then the pass is not worthwhile having and I will return it unused.Suzy

1 year ago

Mie Velebilová Sloth CarlsenNew aboard

asked in Train connections & reservations

Refund for cancelled train

Have just got a message from Eurostar, that my train departin 19 july from Brussels to London has been canceled. The message tells, that I have to get my refund from Eurorail from which I paid for the seatreservations. But How do I do? It seems very confusing and defenitely not set up for refunding anything.

1 year ago

DianeRail rookie

posted in Travelling by train

PiñolNew aboard

asked in Eurail & Interrail Passes

I can’t open my pass mobile in my new phone because the pass mobile is opened in the broken phone

I need help:Before starting my trip, I activated the Interail mobile pass on my mobile. This phone broke before I started the interail and now I can't activate the mobile pass on my new phone. How can I activate it on my new mobile, without being able to access the one that is broken? I'm not traveling yet.

1 year ago

Breanna KrywkoRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number for seat reservation (mobile pass)

Hello,I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”Please help!!!

1 year ago

Isa SpeelmanNew aboard

asked in Train connections & reservations

One reservation for two trains with the same route?

I want to go from Prague to Budapest, and I saw I could easily make a long stop in Bratislava on the way, since the train stops there. This would mean that I take a morning train as well as a evening train. Would I need to make 2 reservations, or is my ticket also valid for the second train? It feels weird to pay the same amount twice for exactly the same route.

1 year ago

DSimardRail rookie

asked in Eurail & Interrail Passes

B-Europe without pass Cover #

Is there a way to book with B-Europe (London to Paris) without having to wait to get a pass cover # from Eurail? Or is there a fast way to get the pass cover #? thanks !!

1 year ago

JSWA2Keeps calm and carries on

posted in Eurail & Interrail Passes

How to use Chatbot TRAIN-E? My text disappears pressing the circle

Hi,Can anybody please advise how to use Chatbot TRAIN-E ? If I type anything in the box and pres the circle the message disappears and I never have a reply ! John

1 year ago

ahmed7New aboard

asked in Train connections & reservations

Pass Cover Number

Hello! I am travelling within then next week and am trying to use travel.b-europe.com for some of my reservations in France, which requires a Pass Cover Number. However, I have purchased a Mobile Pass which from my understanding does not get a Pass Cover Number. I have tried to contact support but with no luck. Can someone here help me to get the Number?

1 year ago

EddoRail rookie

asked in Train connections & reservations

Travelling to and from Italia with Interrail Mobile Pass. Where to book e-tickets?

Hello, me and three friends are planning our trip through Europe that will take place in July. I’m wondering what the best website is for booking seat reservations to and from Milano? Italiarail came up, but apparently it only allows Interrail Paper Passes and we all have Mobile Passes. To specify, we don’t need tickets but only seat reservations.Grateful for any help, thanks in advance!

1 year ago

Melisa SeverNew aboard

posted in Travelling by train

Luggage limit

Hi, I am an Erasmus student in Poland. I’m planning to return my country, Turkey with interrail. I want to learn about luggage limits. Thank you,Melisa Sever

1 year ago

Chiara PontinRail rookie

asked in Eurail & Interrail Passes

Refund for won pass or extension possible?

Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!

1 year ago

emanuelledeckersNew aboard

asked in Train connections & reservations

Reservation Arnhem - Split necessary? It says ''you can buy but not required'' and ''no price available''

Hi There,My friends and I (a group of four) are looking for train reservations from Arnhem (Netherlands) to Split (Croatia). On some trains it says “You can buy a seat reservation if you like but it's not required.” It also says there is no price available. Does that mean we are safe to go or do we have a chance of not entering the train because we don't have reservation? Thank you in advance!!!

1 year ago

AlexBlancoNew aboard

posted in Eurail & Interrail Passes

Don't know what Pass to buy

I'm not certain about how many days I would need to use out of my pass to take night trains, as on the web says that I would only need a day, but on my app on all the journeys with trains that arrive after midnight it says +1day.

1 year ago

PompieRight on track

asked in Eurail & Interrail Passes

Travelling multiple times from and to country of residence (Belgium)

Hello! I have a question that perhaps only Belgian Interrailers might be able to answer. I have a 2 month Global pass for this summer and I am planning to do several trips with it, each starting and ending in Belgium. I recently found out that I will need tickets for the Belgian parts of the trips, as I will be able to use my inbound/outbound days for only one trip. Now how can I do this?In this community I learnt that Aachen Süd (Gr) is the border point I’ll have to use for e.g. going from Bruxelles Midi to Köln Hbf, but how can I buy this ticket? I am not able to enter it as a destination on the website of NMBS/SNCB.Or are there perhaps any other options you can suggest? Thanks in advance for your help!

1 year ago

Lauren GreenNew aboard

asked in Eurail & Interrail Passes

Do I need to start with London if that’s the city I’m flying in to or do I put the first destination I start using the rails?

Hi there - just wondering when building my route. Do I need to start with london if that’s the city I’m flying in to or do I put the first destination as Paris if that’s my first stop with using the rails?

1 year ago

Elderly travelling

asked in Eurail & Interrail Passes

Do first class pass holders get access to the private lounges in St Pancras International if you have a Standard Premier ticket booked?

1 year ago

milou6Right on track

asked in Train connections & reservations

Reservations not appearing on app for Global Interrail Pass

I have booked reservations on the interrail website and the email confirmation states that “You can access and manage your e-tickets in your interrail account. too (though they might take up to 30 minutes to appear there).” I cannot see them on the app! I have looked. Do I need to add them all manually? Travelling as a family so that is many reservations and trips to add!

1 year ago

hellohelloRight on track

asked in Train connections & reservations

Are seats reserved via interrail/eurorail valid if the local train carrier says the train is sold out?

I’m trying to book a train from Stockholm to Copenhagen on the 23rd June. On the Swedish train website (sj.se) nearly all trains are sold out on this date (which makes sense because its just before midsummer so would be a busy time), but on the interrail reservation system it shows tickets available for nearly every train. Has anyone faced a similar situation? I’m concerned that if I book a reservation via interrail there may be a mistake and the reservation not actually valid. I’m traveling with a young child so its fairly important that we actually get seats as well as just not being thrown off the train.

1 year ago

VoravutRail rookie

asked in Train connections & reservations

Can not reserve seats from Bolzano Bonza to Munich

Dear all, Need some help please, Im trying to reserves seats from Bolzano to Munich leg, but the system saids that “ONE OF THE LEGS OFYOUR JOURNEYCOULD NOT BEBOOKED.” Please send attached picture.MomIs this a system error? How could I reserve a seat, kindly advise, thank you very much.

1 year ago

lexjanssenNew aboard

asked in Train connections & reservations

Prices temporarily unavailable Bruxelles to Lyon

Hi everyone! I am trying to book tickets from Bruxelles midi to Lyon Part Dieu on the TGV (17-7-22 and 23-7-22) but the interrail site says that either all placed are booked by card holders or that the prices are temporarily unavailable. Is there some other way we can book the tickets? We have a mobile pass btw. Thanks!

1 year ago

Page 308 / 473

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.