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8794 Topics

A
Arc0
asked in Eurail & Interrail Passes

Using the Global Pass while living outside Europe

So, I’m in a bit of an unusual situation: I am both a Dutch and New Zealand citizen, born in NL but grew up in NZ. I’m flying back for two months in July, to see family and friends.In the 50% off flash sale, I bought an Interrail Global Pass, with the idea of using it to travel around NL mostly, and occasionally pop over into Belgium or Germany. When I bought the pass, I had to enter my address and used my friend’s address in NL, because I’m going to be staying with her mostly and New Zealand wasn’t an option. You could only select European countries. Fast forward a few weeks, and I’m flicking through the Terms and Conditions, which say that you’re only allowed one trip in to, and one trip out of, your ‘home country’. So suddenly this pass isn’t viable anymore, because I’m not going to be travelling that much to other countries. Is there a way to change or get around this? I’ve been waiting almost two weeks for an email back from Interrail. If there isn’t a way I can use the Pass multi

3
A
Railly clever
11 months ago
Chen YingTong
Chen YingTongNew aboard
asked in Eurail & Interrail Passes

3 months global pass validity

Dear all,I am writing to ask regarding the 3 months global pass pass validity. If my first day of travel is on 30th June, will June be counted as a whole month so my pass is available 30/6-31/8, or the pass will valid from 30/6-30/9？I am grateful for your response and looking forward to hearing your kind reply. Thank you very much! 

1
A
Full steam ahead
1 year ago
Helena Svobodová
Helena SvobodováNew aboard
asked in Eurail & Interrail Passes

Travelling with a group - can one person travel separately?

Hi, could you  please help me finding information… I bought a  month ticket for whole family, but finaly my 17yrs old son could join us a week later. Can he travel separately? Thanks in advance! Helena 

2
A
Railly clever
10 months ago
Joske Siemons
Joske SiemonsNew aboard
asked in Eurail & Interrail Passes

Wat is Plus? See hereuner

Passen uit de flashsale kunnen niet terugbetaald of omgeruild worden en kunnen niet in combinatie met Plus gekocht wordenWhat is plus?

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seewulf
Railmaster
1 year ago
M
mtl.liamNew aboard
asked in Eurail & Interrail Passes

Can't add journeys; what shall I do?

I think the pictures will say more then a 1000 words, what could we do for now? (Support is already contacted) 

1
R
Railmaster
1 year ago
K
KWON SEO JEONGNew aboard
asked in Train connections & reservations

Journey says ''seat reservation'' required but where can I book/pay?

‘Seat reservations requiredYou need to buy a seat reservation to board.'I can't see anything that can be paid, but is the sale complete?What I'm going to buy is a Paris night train in Cannes, France, 19:48 on June 19.I'd like to make a reservation for 2 beds, so please check.

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M
Full steam ahead
1 year ago
Lilly Mp
Lilly MpNew aboard
asked in Train connections & reservations

Travelling with a friend who doesn't have Interrail ticket - how to sit together?

Seat reservation with non-interrail passenger on Irish trains: how to do it so we sit together?  

1
A
Full steam ahead
10 months ago
A
ATSSRail rookie
asked in Eurail & Interrail Passes

Paper pass sent back, due to travel in 1 week

URGENT! My paper pass was sent back to the Netherlands as they couldn’t find my delivery address in the UK. I am due to leave on May 23rd, is there any way I can get my paper pass in time? Thank you!

2
A
1 year ago
M
Maxime en écosseRail rookie
asked in Train connections & reservations

Changement d'horaire

Eurostar à changé l'horaire d'un train sur lequel j'ai une réservation. Ils disent qu'on doit télécharger un nouveau billet avec le nouvel horaire mais où ?Ils ne donnent pas de lien dans le mail !Dans l'application interrail quand je consulte mes réservations le train est toujours à l'heure initiale 

3
R
Railmaster
1 year ago
C
CarolinNew aboard
asked in Eurail & Interrail Passes

Couldn't purchase the Global Pass during Flash sale. Is it still available?

I tried to buy two tickets that are on sale but I could not check out. Is the sale already over?

1
Hektor
Keeps calm and carries on
1 year ago
Jakob Degen
Jakob DegenNew aboard
posted in Eurail & Interrail Passes

Pass or separate tickets?

Hello! Me and a group of friends are planning a trip this summer. If we were to buy a interrail pass for 7 days, it would cost us more that if we actually bought each train pass separately (only 176€ compared to 250€) Is there any concerns that we should have over planning the journey in such a way? (for example what happens if we miss the train, can we still access the sleeping compartment etc..)Here is the link to the trip :https://eurailapp.com/share/trip?id=5DC42870-DFF9-11EC-A00F-F5E6D3E876A8&type=list&brand=interrailThank you for your time, Jakob

1
M
Full steam ahead
1 year ago
C
CHAEEUN PARKNew aboard
asked in Train connections & reservations

Paris- Strasbourg reservation with mobile pass - only possible to reserve in person

Hello, I’d like to reserve the seat from Paris to Strasbourg. I was planning to make a reservation in this site.https://www.eurail.com/enBut some people say that mobile pass only can reserve in person, not in online.Is that right? If so, what should I do if the tickets I'm going to reserve are almost out of stock?

2
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Railly clever
1 year ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
posted in Eurail & Interrail Passes

App says '' no journeys have been added''

Is there any reason why this keeps happening? I have activated the pas because it’s been scanned multiple times throughout my journey but now it says no journeys have been added? This has been done for a couple of my travel days but still says that I have 1 less travel day than I should have?! 

1
R
Railmaster
1 year ago
E
eylulgokceRail rookie
posted in Eurail & Interrail Passes

Not able to access the Interrail webpage

www.interrail.eu page does not work. 

1
C
10 months ago
Leonore Zutter
Leonore ZutterNew aboard
asked in Eurail & Interrail Passes

Changing Country of Residence

Hi,When buying the interrail pass on the last day of the discount, I gave the wrong country of residence. My first travel day will be Sunday 05/06/22 (in 5 days). How can I get this residence changed ASAP.  Thankyou!

2
N
Railmaster
9 months ago
Jessie Vermeer
Jessie VermeerNew aboard
asked in Train connections & reservations

Train reservation necessary? Netherlands- Switzerland

Is a train reservation needed to travel fro netherlands to Switserland? 

2
Angelo
Railmaster
1 year ago
M
marmandRail rookie
asked in Eurail & Interrail Passes

Does the 3 month pass include the Greek Island pass?

Hi! I’m planning on travelling from France to Greece and then coming back via Italy. I want to take the 3 month pass, but does that include the island hopping in Greece (and ferry back to Italy) that the “6-day Greek Islands Pass” covers? Or do I need to buy both? Thanks!

1
M
Full steam ahead
10 months ago
C
chiaragiappichiniNew aboard
asked in Eurail & Interrail Passes

Ho vinto il pass

Ciao, ho vinto il pass tramite discovereu e avrei una domanda. Il viaggio dal mio paese alla mia prima meta e quello di ritorno devo pagarlo a mie spese o è compreso nel pass? Grazie in anticipo :)

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Angelo
Railmaster
11 months ago
M
Full steam ahead
menumasterFull steam ahead
asked in Train connections & reservations

Can't find route Amsterdam - Middelburg. Will my Pass be valid when I add it manually

Hi everyone.  I am nearly through planning a trip later in the year but need help with one leg.  I want to travel in the Netherlands from Amsterdam to Middleburg.  I can see the journey if I search on ÖBB but not if I search on Eurail.  So, If I add the journey manually will my pass be valid for this journey (and do I need to buy another bloody seat reservation!?) thanks!

3
R
Railmaster
1 year ago
A
aliceRNew aboard
asked in Eurail & Interrail Passes

Do trips need to be continuous?

If I use the 1st day of my pass to travel from A to B, and then go by boat to C, can I use the 2nd day of my pass to go from C to D? Or do the trips I do with my pass need to be continuous, meaning if I use the pass to travel from A to B, I have to start again at B the next day? Thanks for your help!

1
A
Railly clever
11 months ago
T
TeresaNew aboard
asked in Train connections & reservations

Cuando se tienen que confirmar los biletes de tren

Hola, ya tengo mi viaje organizado con todos los trenes a la hora que quiero.Cuando tendría que confirmarlos para que me aparezca el QR, antes de cojer cada tren, al principio de mi viaje, unos días antes del viaje. Me podríais ayudar,gracias.

1
R
Railmaster
1 year ago
T
TabithaChamberlayneNew aboard
asked in Train connections & reservations

How do I add a traveller with the same pass to my trip?

Does anyone know how to link trips together? Or add a traveller? 

1
R
Railmaster
1 year ago
J
jolenejasterRight on track
asked in Train connections & reservations

Night Train Reservations - what are the costs of cancelling?

How much does it cost to cancel a night train reservation? And is the cost different if canceling within a certain amount of hours or a certain amount of days?   I am traveling from Amsterdam to Budapest anywhere between July 25 and July 27.  Also, how much are meals and water on the train?

2
R
Railmaster
11 months ago
Apolline Diana
Apolline DianaRail rookie
asked in Train connections & reservations

trip cancel how to organize another

hello I tried to organize a trip with the app and my pass but I hadn't added my boyfriend's pass and I couldn't add it after the trip was created! However, I have tried all possibilities.So I canceled this trip on the app and removed my pass to start all over again and add our two passes from the start. I managed to add both passes and connect our two trips on the app. on the other hand on the site to reserve the seats in the trains and to reserve the tickets there is still the date when I bought the pass and not the start date of our trip.we therefore cannot book tickets on the site because the dates of our trip in the application do not correspond to the start date which is indicated on the site.I do not understand the application and the site are not at all in agreementhow can I change the date of my trip on the site and above all is it possible thanksits super complicated to organize and book ! the website is not well done at all

1
R
Railmaster
1 year ago
P
PKopechekRail rookie
asked in Eurail & Interrail Passes

Eurail app not connecting to Wifi

Hello, My Eurail mobile pass has been activated and I have used a travel day but the app is not recognizing when my phone is connected to wifi. I have loaded the app multiple times and it does not recognize the wifi connection. Any suggestions? I need it for my next travel day tomorrow!

1
R
Railmaster
11 months ago
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