Get ready to travel
To ask all about our Passes, reservations & more
I bought a pass for italy i looked up de trains in the rail planner, the train i want to take needs a seat reservation but when i go to de other site to make this reservations, i cant see this trains. It looks also like every train is already booked. I wanted to book the train on 15:10. How can i make a seat reservation for this train? I hope someone can help me.
Goede morgen, In mijn bevestigingsmail staan een aantal gegevens verkeerd. Ik kan deze niet aanpassen. Op sommige plekken kloppen de gegevens wel, maar bijvoorbeeld bij betaling staat de naam van mijn reisgenoot in combinatie met mijn adres. Mijn telefoonnummer heb ik zelf verkeerd ingevoerd, kan ik deze nog mogelijk aanpassen?
Hi all!I recently requested an invoice for a company purchase of Interrail passes. Our company purchase was unfortunately completed with a person's contact details instead of the Company Name + VAT number method.I would like to request an updated invoice – what is the procedure for this?Thank you for your help.Best,Balázs
Hi,I wanted to travel first from my home country Germany to Sweden and using the outbound journey day for this. Afterwards I wanted to use the inbound journey day to pass with the night train through Germany to Austria and then continue on south. Afterwards I wanted to drive home to Germany using regular tickets.But the Interrail Info about passing through your home country says:“Keep in mind that when you want to travel from one country to another, and you have to travel through your country of residence, the app wil apply both the inbound and the outbound journey to this trip. “Does this mean that I need to spend both the inbound and the outbound journey day to pass through my home country, although this only ‘costs’ one travels day?And a second question: When I return from Sweden using the over night ferry Goteborg - Kiel (Kiel is in Northern Germany), do I have to spend one of the two outbound/inbound days to arrive at Kiel? Or can I stay two days in Kiel and then start the inbound
As I am now in FRance and travelled yesterday and then overnight to the south a few points to clarify due to recent topics raised. These are from trying out on the long-distance (purple) machines to see how it works and what is available. These machines work the same all over FRance. There are also blue machines for local tickets only without any REServation and the like.It takes a fairly long way but it is possible to make REServations as passholder (differntiated between IR and EU and for both 1st or 2nd). Set up trip, probably for ´later/other station´ then there follows a very long list of types of pax (age, help needed for handicap, etc.) and then a page for ´reductions´ (I always use the French text-you can set them to /en/ and mostly also /de/). Click on MORE/autres there comes the Ir/EU option etc.It will take a few seconds but then appears an overview on date/time chosen for connections and prices to pay. To my utter amazement sometimes it even showed 2 connecting TGV for 10€
I’m just considering buying an Interrail for me and my son for a 10-day trip from the UK into France and Spain. Last time I had an Interrail was 30 years ago - all paper-based, and very very few reservation fees!If we want a train journey with a connection (for example Granada to San Sebastian, which has at least 1 and maybe 2 or 3 connections) - do you have to make and pay for a reservation for every single ‘leg’ of the journey? For a journey with 2 connections, that would be E10 + E2 Interrail reservation fee on the app.. x 2 ‘legs’ = E24 just for reservations, per person? Is that correct?I have even read that you can’t actually book reservations on the Interrail app for Spanish trains, is that correct? So how would you do it - only in person at the station? It all sounds like a nightmare, possibly not worth it!!Thanks for any info!
After much searching, I have finally come to understand how miserable it is to try to use a Eurail pass in France. This was not the case last time I used the pass many years ago. I now have 2 first class passes, and I cannot seem to make any reservations for any French trains. Eurail claims that they can do it, but everything comes up “price not available” even months in advance. DBahn also has the same issue. B-Europe says it can’t find any trains. My first leg is 05/27 from Paris to Bayeux (small town in Normandy). There are multiple trains per day going that route, and there’s no way they’re all booked at this point. I have $70 worth of long distance charges trying to call SNCF (didn’t expect that from my phone plan!). I wait on hold for 15 minutes, and the automated system says something very fast in French and hangs up on me. Great use of time/money! I’m completely fed up with this whole process. I’m about ready to cancel the stupid pass, rent a car, and drive everywher
Hi! I am traveling using a global Eurail pass this summer for France, Italy, and Spain. I have a mobile pass and have paid for seat reservations on trains from Bordeaux to Paris and Florence to Rome. In the emails for our bookings they say we need to print out copies of our tickets, even though we have the mobile pass. Why is this the case and what will actually be needed when we board the train? The email says this: “Remember, you’ll need physical copies of your reservations to show the conductor on board the train, along with your eurail Pass. Showing this email won’t be enough, so make sure you keep your print-outs somewhere safe.” I just don’t understand why we’d need paper copies if we already have a mobile pass??? We’re also trying to find trains from Paris to Barcelona but now realize you must have a paper pass that is mailed. How realistic is it that we could book a train a few days in advance from Paris to Barcelona at a station in Spain in person when we get there?
Digging through the posts about Portugal reservations, I understand that I won’t be able to make my reservation until I am actually there. However, I am concerned about actually being able to get seats on a popular train route (Faro-Lisbon) for the dates that I want to travel. It’s all over the eurail website to reserve ASAP because clearly summer is a busy time. I won’t be in portugal until 4 days before I want to take the train (in July). I think I have read somewhere that Portugal does not have the same restrictions as France, etc, on the number of eurail passholder seats per train - can someone confirm this or help point me towards more information? Thanks! Also, is anyone else disappointed in the Eurail program for southern europe? I ended up just buying tickets for Spain individually and am going to just leave travel days unused because I was watching trains fill up before my eyes (for dates months out), because I had no way to book reservations and didn’t want to mess up destina
I was trying to add my pass cover number to the app and it says it won’t accept it. It is only showing 7 numbers rather than the 8. Has anyone else had that problem? It seems like it’s happened quite often, but I didn’t see a solution in the comments accept reaching out to customer service.
Hi! I’m thinking of buying an interrail card; however, i am not sure whether there are seats for the train i want to. If i search through the Interrail website, are all the trains I see available for reservation? Or will there be some shown that have already been fully booked? Thanks in advance! Best,Kaya
Do I need to set an itinerary in the app, or is it enough to have specified the day I am travelling?
Hi there — I’ve bought the pass, validated it, set the first day, bought the Eurostar reservation.Don’t think I need a reservation for my Avanti train from Coventry to London (although the Trip Planner in the app says I do). Does anyone know?Do I need to set an itinerary in the app, or is it enough to have specified the day I am travelling? The trains I want (including the Eurostar I’ve booked and paid for) aren’t available, so setting the itinerary seems pointless.The Eurostar reservation (from Interrail) says I have to print the PDF out. That seems strange — is it true? I can print stuff for the beginning of the trip, no problem, but I’m not planning to book the whole trip in advance, and once I’m on the road it’ll be hard to find printers I’d have thought.All responses gratefully received!
I am trying to book a sleeper from Edinburgh to London bu can I avoid the 20 mins of the night I leave being counted as a day of my pass? I leave 23.40..the app seeems to suggest I book it from the next station but I cant do that at a booking office
Hello, I want to book my trains in advance, the app asks me to activate my pass, if I activate it when the month of the pass begins, from when I take the first train or from the day I activate it.I would take my first train on June 7, if I activate it now I would lose weeks of being able to use it.help
On the interail reservations page I cannot book and I cannot get any tickets at all fro this train on the Austrian rail https://tickets.oebb.at/ website - whether or not I put in the railpass discount. This is the 1930 from Vienna arr. Pris Est at 1094. Out of interest on the https://www.nightjet.com/ site there are no trains showing apart from Mondays and Saturdays, generally. Or so it seems to me. Any help in knowing if the train exists and how to book it would be welcome. Thanks
Hey,Sadly due to personal reasons a friend of mine is not able to join us on our trip (which we haven’t booked yet, only have the date and location sorted out ourselves). However, is it possible for him to transfer his pass property to another friend of mine who is able to join us. F.Y.I. We have done nothing with our passes yet except activate them. Thanks in advance for your answers!
I need my cover pass number as soon as possible. I need to book the seat reservation for the TGV train in France that leaves tomorrow and I do not want to pay full price since I already bought the global pass. I tried emailing support but they said they would answer in 2 days and that would be too late. I’ve already sent private message to some of the staff with my Eurail Global Pass order number. Please respond, and please consider providing this number on your website as it seems many people need this to make seat reservations.
Hi we are travelling in July (mobile passes). Trying to book seat reservations on the train from Budapest to Bled. There’s a few changeovers and it goes through the night which is why we wanted to reserve for peace of mind. On the interrail’s reservation site it is showing one of the trains (maribor to ljubljana) as unable to book reservations for. I looked on the OBB website and it also won’t allow me to book ‘seat only’ reservations for this train (says ‘not available’). But on the interrail site it shows all our connections for this journey as ‘reservation not necessary’ ie we can just get on the train with our interrail passes. So should we just turn up and do you think we will get on the train without seat reservations? Or does ‘not available’ mean the train is already fully booked and we will not be allowed on? I’ve heard that especially in places like Slovenia seat reservations are really not necessary, is this true? Grateful for any advice thanks :)
Hello I am travelling to Europe for month and a half in april. I wanted to buy the Global pass of 2 months. The thing is that in my trip I go to Greece and I saw that there is a 6 day Greek Island pass too that give a free ticket from italy to greece and another from greece to italy and discounts on the greek islands. If I buy the global pass, it also includes the benefits of the greek islands one?
I’m getting this train in a couple of days and it says there’s no reservation needed. Is this correct or do I need a reservation. I don’t mind being on a longer train journey with more stops so am happy to not pay the extra fees.
we purchased 2 global pass first class tonight and then tried to book London St Pancras to Paris for May 31 .. none available May 30, 31 or June 1 .. this was the most expensive train on our trip and the pass doesn’t make sense if we cant get a seat. do we lose 15% to cancel same day as purchase? Am I doing something wrong with the reservation or is this something that happens a lot? This is the message I get iwhen trying to make the reservation ,,, Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.