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12282 Topics
BHinsen
BHinsenNew aboard
asked in Eurail & Interrail Passes
2 days remaining but we are covid positive

Hi my son and I used 2 of our 4 days but we resulted covid positive in Rotterdam. Now we are waiting to recover to go back home. We can’t stay longer our airline tickets are not modifiable and I need to go back to my work. Is there any chance to get an extension to use the remaining days? My pass is expiring in July 14th.

411
A
Railly clever
2 years ago
F
FranNew aboard
asked in Eurail & Interrail Passes
Put in the wrong travel day. How do I fix it?

Hi I put in the wrong travel day and realised too late. I have only done 4 travel days but it now says I have done 5. I can prove I did not travel on the day it says I did and all the tickets for the other days. I am supposed to take my last train back to UK on Tuesday and so really need my tickets to be valid for then. What can I do? Will Eurostar understand if I explain it to them? 

1002
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Railly clever
2 years ago
Juleigh Parker
Juleigh ParkerRight on track
asked in Train connections & reservations
Travelling from Marseilles to Paris - can't book

Three of us need to travel from Marseilles to Paris on TGV next Thursday  but can’t seem to book through Eurail. Can anyone tell me how we do this using our passes?

301
A
Railly clever
2 years ago
Cande Martinez
Cande MartinezRight on track
asked in Eurail & Interrail Passes
What exactly is a month?

I bought a 7-day pass in a month and I have a huge problem I need to solve. My first train will be on June 28th and the last on July 28th. Do you think they’ll let me? 

251
A
Railly clever
2 years ago
A
alyanallamadoNew aboard
asked in Eurail & Interrail Passes
Global Pass Activation and Cancellation

We're looking at getting a 2 month continuous global pass. If we set an activation date (1month from purchase date) and make reservations, can we cancel the reservations before the first travel day, cancel the activation, and get the 85% refund? There is a post-Covid passport processing backlog in my country. Therefore we are not 100% sure not the travel dates in the first few weeks, but would like to book our reservations soon. 

1642
M
Full steam ahead
2 years ago
Elke Brouwers
Elke BrouwersNew aboard
asked in Eurail & Interrail Passes
wWen to buy interrail ticket

How long before the travel do you have to buy the interrail ticket?

413
A
Railly clever
2 years ago
P
PetrasrNew aboard
asked in Eurail & Interrail Passes
Relation ended. What can I do? Can I transfer one pas to someone else?

I bought two two-month tickets during the promotion. One for myself and one for my friend. Now our relationship is over and my boyfriend doesn't want to travel anymore. Can I use my friend's pass myself? If so, how can I do that? How can I change names? It is a 439 eurotocket, that's a lot of money.

1642
M
Full steam ahead
2 years ago
Emma van Ginkel
Emma van GinkelRail rookie
asked in Train connections & reservations
Can't do a reservation Arnhem to Basel

Hi, I am trying to book a trainticket from Arnhem Centraal to Basel (17 july 22:02). I get the notification that prices are unavailable. What does this mean? With an interrail pass you can with this train right?  

541
M
Full steam ahead
2 years ago
Arran Sim
Arran SimNew aboard
asked in Eurail & Interrail Passes
Eurostar validity on a one country pass

Hi there, I’m travelling soon on a france interrail pass, I live in the UK and apparently I’m allowed to make one journey to and one journey from the border. Is this valid to use on Eurostar, or do I need to go via Dover/pay separately?

1321
A
Full steam ahead
2 years ago
H
haileywillington91Rail rookie
asked in Train connections & reservations
Need pass cover number for TGV but only have mobile pass

I'm trying to make a seat reservation for the TGV 6035 from Paris Gare de Lyon to Nice Ville at 19:08-00:46 on 22/07. The Eurail website says that prices are unavailable for this train. If I try to book through travel.b-europe.com instead, there are still some available seats. However, in order to book my seat, the website requests a Pass Cover number in the "Ticket Details" section. Since I have a mobile Eurail pass, I do not have a Pass Cover number and am unable to complete the reservation.How can I receive a Pass Cover Number? Is there an alternative way to book a seat on this train?

1183
H
2 years ago
D
DoroNew aboard
asked in Train connections & reservations
Making seat reservations for TGV in advance

Hi everybody. I am traveling to Paris this summer starting from Muchic. To get there I need to take seat reservations but that is not possible on the interrail website. I´ve been searching the internet for the last hour or two and i just couldn´t find a way to get the job done. I am traveling July 27th and I really would like to do the reservations now rather than later.Thank you for your help!! <3

1122
M
Full steam ahead
2 years ago
M
MarcelRight on track
asked in Eurail & Interrail Passes
Ticket and diary seperate or glue it together?

Hello, i bought the interrail in a ticket station.I got 2 Papers One Diary and one ticket where i have to write the dates. On the dairy it says “attach” ticket here. What  does it mean? Can i just have this two sepeare documents or do i have to glue it on?

746
M
2 years ago
ege
Full steam ahead
egeFull steam ahead
posted in Train connections & reservations
How I booked a seat reservation from Paris to Barcelona under 10 minutes without paper pass

Hey, as many as you know, it’s pretty hard to book a seat reservation in Spain/France, especially online. Well, even when you come across an available seat reservation, it always requires a paper pass. I was having the same problem a few days ago until I came across a reply to one of the questions on here. I was told to go to this site https://www.sncf.com/en/customer-service/contact-us/telephoneDial  00 33 1 84 94 3635, once they answer input #85 to listen to it in english. After a representative picks up the phone, you tell them what pass you have, what date you are planning on going etc, once they find a reservation for you, they will have you input your credit card details etc and once that is also done, you’ll receive an email regarding your reservation. I just booked Paris → Barcelona for €29.Let me know if you have any questions.

1903
ege
Full steam ahead
2 years ago
Sirine Bouchenaki
Sirine BouchenakiRight on track
asked in Train connections & reservations
Italy: prices temporarily unavailable/ticket not available

Hello,My friend and I are planning a trip to Venice and Milan very soon (from the 11th of June to the 15th of June). As it is in Italy, we have to book our seats. When we try to do so on the interrail website, it says “Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation.”. So we also tried via the italian website but there is no way of enterring that we have an interrail global pass. Then we tried on the austrian website ÖBB but for every train we checked, it says “ticket not available”. I really don’t know what to do as nothing seems to work and the trip is supposed to happen very soon. Any help would be very appreciated :)Here is our plan :Geneva - Venice (11.06) 7:39 - 14:42Venice - Milan (13.06) 11:00 - 13:15Milan - Zürich (15.06) 11:10 - 14:27 Thank you very much! 

168515
Angelo
Railmaster
2 years ago
Moritz Meier
Moritz MeierRail rookie
asked in Eurail & Interrail Passes
2 Monats Pass - validity

Hallo,wie funktioniert das denn wenn ich zum Beispiel am 05.08.2022 meinen 2 Monats Pass aktiviere. Gilt der dann auch bis zum 05.10.2022 oder dann nur bis zum 30.09.2022?Oder funktionier das doch ganz wanders? 

392
Moritz Meier
2 years ago
S
Stardust58Right on track
asked in Train connections & reservations
Use laptop and phone?

I have added my pass to my phone, if I book reservations and plan a trip on a laptop will they get synchronized to my Android phone?Or do I have to do everything on the phone now? It just looks easier on the laptop & website. Thanks for your help

3033
S
2 years ago
Joséphine Le Bourgeois
Full steam ahead
Joséphine Le BourgeoisFull steam ahead
asked in Eurail & Interrail Passes
Problem with my paper pass - not delivered

Hello,With my friend, we have booked two train rides : Paris-Barcelona and Barcelona-Paris for us.But we leave in 4 days, and we haven’t received our paper pass yet!Can you help us quickly?Thank you very much! Have a nice day :)

1183
Joséphine Le Bourgeois
Full steam ahead
2 years ago
D
donnieoddRight on track
asked in Train connections & reservations
I cannot reserve a seat!

I am trying to reserve some seats on the website but they won’t go through. If anyone has booked seats/beds on trains on these routes I would be grateful if you could let me know if you can book in person at the various stations.Bucharest to Vienna - Overnight trainZargreb to SplitParis to Tours Thanks in advance for your help.d :)

2234
D
2 years ago
Lorenzo Salvani
Lorenzo SalvaniNew aboard
posted in Eurail & Interrail Passes
Using 20% discount SNAV for ferry Split - Ancona. Discount lower on site

Hi, I would like to use the 20% discount on the ferries between Split and Ancona but when I select it on the site the discount is lower than 20%, do you know why?

4032
A
Full steam ahead
2 years ago
Fred Luana Osmani
Fred Luana OsmaniRail rookie
posted in Travelling by train
I left my luggage on the train. How to recover them?

I’ve left my luggage on the train from Zürich to Milan how do I recover my baggage I was travelling first class Treni Italia euro city 319 Coach 9 Seat 66 on the 23/06/2022 time arrived at 16.50 I’m Milan Is there anyway I can get some help , I’ve reported it in Milan but Treni Italia could not help me …not an Italian train they said ! any help or suggestions would be much appreciated

1363
Fred Luana Osmani
2 years ago
Maëlie Le Berre
Maëlie Le BerreNew aboard
asked in Eurail & Interrail Passes
DiscoverEU; Turning an individual into a group pass. How?

Hi, I got an interrail pass with discoverEU, I applied for myself only, but it turns out that I am going to travel with someone. I saw on the DiscoverEU help website that it is possible to change from an individual to a group pass. I was relieved however I feel like I might have understood it wrong. Is that something I can do, and if yes how do I proceed ? Thanks in advance, help would be much appreciated. :) 

4402
M
Full steam ahead
2 years ago
Mick Allen
Mick AllenRail rookie
asked in Eurail & Interrail Passes
Refund/extension of Eurail pass

I have two passes (unactivated) that are stored on my phone.  They were purchased on 14th February 2021.  Due to CVD, they were extended until August 31st 2022 in an email received 6th May 2021.  My wife and I are still unlikely to be able to use them before the extension runs out, but, instead, wish to use them in September 2022.  Would Eurail extend them again, or would we need to apply for a refund and buy new ones?  If I need a refund, the problem I have is that under ‘Cancel your paper Pass’ it says ‘You currently have no orders eligible for cancellation’.  I may add that these passes were bought under the ‘first class offer’, and we paid an extra £23 ‘insurance’ to have them refundable 

842
Mick Allen
2 years ago
Alejandra Losa Arenas
Alejandra Losa ArenasNew aboard
asked in Train connections & reservations
Problema con reserva

Queremos reservar dos trenes pero nos piden los boletos impresos y dice que no llegarán a tiempo y no nos permite reservar, queremos evitar tener que llamar a SFNC de Francia porque cobran por la llamada, como podemos reservar?Los viajes son Barcelona- Paris y Lyon Paris-Barcelona Sants

681
A
Railly clever
2 years ago
Dano Meegan
Dano MeeganRight on track
asked in Train connections & reservations
If a train is on the planner app but not on eurail online will that train still be going ahead ?

Hi , if a train is on the planner app but not on eurail online will that train still be going ahead ?

462
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Railly clever
2 years ago
R
Rachel MccormackNew aboard
posted in Train connections & reservations
Seat reservations for short train ride- sold out. Can we board and stand on the train?

My friends and I are travelling from Ljubljana to Split and have to get a 25 min train from Dobova to Zagreb on the way which requires a seat reservation but it is sold out. Will we be allowed to stand on the train for 25mins or will we be denied entry onto the train?

1083
R
Railmaster
2 years ago
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