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12180 Topics
Erin Graber
Erin GraberRail rookie
posted in Train connections & reservations
Paper Reservation for Paris to Barcelona

I will be traveling through Europe in a little less than a month. Today as I was trying to purchase the paper reservation ticket for a trip from Paris-Barcelona, I noticed that the estimated arrival date of these tickets by mail was November 21, which is 3 days after I will have left for my trip. Is one month an accurate estimation of how long it would take for this paper reservation to arrive? Or will I be okay to get the reservation in the Paris station a few days before I need to leave for Barcelona?

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Keeps calm and carries on
2 years ago
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marceloklappRight on track
asked in Train connections & reservations
Delivery Tickets problem Barcelona - Paris

 I have an Eurail pass and I made ticket reservation from Barcelona to Paris. I paid for my ticket reservation. But I didn´t received the printed tickets. I have to travel in a couple of days and nobody in Eurail is answering to my request.What can I do?

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Keeps calm and carries on
2 years ago
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F1N71Right on track
asked in Eurail & Interrail Passes
I did not pick up my paper ticket at the postal station in time so it was returned to sender

Hey,as I already said, my ticket was forwarded to the postal station after I was not at home during the actual delivery.  When I went to pick it up, it was unfortunately already sent back to the sender. What happens now? How and especially when will I get my ticket?Thanks in advance for the answer...

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Keeps calm and carries on
2 years ago
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Simoneee
asked in Train connections & reservations
Train Amsterdam - Berlin no longer available

Hi,  around April I had found a route on 09/08/2022 from Amsterdam to Berlin at 22:34 but now it is no longer available.  How can I now that I have also purchased the pass and planned my itinerary?  will they put it back?

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Y
Full steam ahead
2 years ago
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John ParisRight on track
asked in Eurail & Interrail Passes
Post tracking code for Pass

Purchased paper ticket 25 April 2022. Checking account daily it says “ fulfillment in progress”and under tracking code it says “ not available” I have email EuRail 3 times, no response.Anyone have idea on how to get tracking number? Thank you,Don in Seattle

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J
2 years ago
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TubbyRight on track
asked in Eurail & Interrail Passes
Pass cover number

Am having trouble booking reservations from Paris to London. Need pass cover number in order to book reservations. Am unable to change dates as all hotels are booked.  any way to get pass cover number?

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2 years ago
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Selina BerndNew aboard
asked in Eurail & Interrail Passes
Can I use the inbound/outbound travel days in a row?

Hello,I want to travel starting from Norway to my home country Germany. Do anybody know if I could use my travel days in the home country 2 days in a row since I didn’t had one going out from Germany? Or does it have to be at the start and the end of the journey?Thanks in advance for your help!!

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Railmaster
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Train connections & reservations
Venice to Rome reservations. Possible to book at the station?

Is it possible to make this reservation at the station? And how much does it normally cost. I know it says from 10€ but does it usually cost a lot more than this? 

1
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Railmaster
2 years ago
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dmcg28New aboard
asked in Train connections & reservations
Pass cover number

Hello,I too am trying to book on b-europe.com but don’t have a pass cover number for my mobile eurail pass.I understand that eurail is - like everyone else! - struggling with staffing issues and high demand.But it’s been two days since I sent a message… I’m starting to get anxious that I won’t be able to reserve seats when it’s so tantalizingly close.Could anyone monitoring the board could please give me advice?Many thanks,Dave

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Railmaster
2 years ago
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Full steam ahead
GemmaFull steam ahead
asked in Eurail & Interrail Passes
I need to cancel my pass

I URGENTLY need to cancel my pass. I have been writing to Customer Service for several weeks and I have received NO answer. The link to the Refund and Cancellation Page does NOT work. PLEASE HELP!!!

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G
Full steam ahead
2 years ago
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SyzymRail rookie
asked in Eurail & Interrail Passes
Wrong seat reservation (first class instead of second class) by Interrail website

Hello, Yesterday I ordered for me and my friends ticket for two trains in Italy. In the order there was reservation for second class seats. But today when I look closer there is written that we have first class seats. Our pass is only valid in second class. Does that mean that we can’t board this trains ? 

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2 years ago
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Pdawson54gmail.comRail rookie
asked in Train connections & reservations
Booking eurostar with longer transfer time

I am traveling from Bristol to Paris via EuroStar but the rail planner only gives a 90 minute transfer from London Paddington to my train at St Pancras.  How can I book on a later Eurostar to allow a longer check in? thank you Peter

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Railly clever
2 years ago
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zarawatkinsRail rookie
asked in Train connections & reservations
How can I reserve a seat on TGV train from Barcelona to Nimes with my Eurail pass?

I am in USA and want to make a train reservation for a part of my trip. By time I get to Spain the train will probably be full or have no Eurail seats left. I see that I cannot make the reservation from the Eurail website or app. I saw somewhere that I can reserve directly with TGV using a cover pass number but when I go to the TGV website I don’t see how to do that. Has anyone done this?

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Railmaster
2 years ago
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davcowenNew aboard
asked in Eurail & Interrail Passes
Inbound/Outbound confusion

HiI’ve got a journey planned soon and I’m still scratching my head about how the inbound/outbound section works. I live in England and will be travelling to London to catch the euro. I need to swap stations in London. Is it ok to have both trains listed on my app (Hometown-Euston & St Pancras-Paris) or am I best using the planner to find the route that goes from Hometown to Paris, showing a change?Also, on the return journey we are having to stay a night in London due to missing the last train to my hometown. Am I right in saying I won’t be able to use my pass the following day as I’ve already used the inbound ticket to get to London?Hope all that makes sense 

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Railmaster
2 years ago
Igor passerat
Igor passeratRight on track
asked in Eurail & Interrail Passes
How do I book seats at the station with the mobile pass?

Does anyone know how to book seats at the station with the mobile pass? 

1
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Railmaster
2 years ago
Dillon
DillonNew aboard
asked in Eurail & Interrail Passes
Upgrade Youth Pass to Adult Pass

I bought a youth pass in 2020, that I couldn’t use until 2021. As I’m now 28, I’m not eligible to use the youth pass, how can I upgrade this to an adult pass?

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Fadma Hdn
2 years ago
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Full steam ahead
Daniel0103Full steam ahead
asked in Eurail & Interrail Passes
Did not received my Pass. Paid already over PayPal.

Hello,I paid my one-month global pass on the 11th of May at 06:48 via PayPal. The transaction was successful. But Till now, I did not receive any mail or any ticket. My money is instead book from my account. I am planing to travel on Thursday this week. And till a week I am trying to reach someone to speak to from customer service. Instead, I only find the option with the chatbot and mail address. Also, there one answered my question or helped me with my pass.Does anyone have a direct line/telefonnummber to solve the problem asap

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D
Full steam ahead
2 years ago
Nils Lindl
Nils LindlRail rookie
asked in Eurail & Interrail Passes
Is it possible to download the pass on your computer?

Is it possible to download your pass as a pdf-file instead of a paper or mobile pass, so that the train conductor can verify it from your laptop screen without an issue? 

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Railmaster
2 years ago
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claraelaineNew aboard
asked in Eurail & Interrail Passes
Travelling after inbound/outbound journey

Hey! I have an Interrail global pass for two months. My home country is Germany and I’m planning to do one trip around Italy, come back home for a while and then to another trip around Europe. My question is: will I still be able to travel after the first trip? (since my outbound/inbound journeys will be used already) For example could I buy a ticket to the border and the use my interrail pass from there? Or does my pass “expire” with my 2 used outbound/inbound journeys?thank you so much! :)

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M
Full steam ahead
2 years ago
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jfalconer002New aboard
asked in Train connections & reservations
Can't book reservation Paris to Bordeaux and return

I have purchased a 1 month 3 day interrail pass for mysefl, wife and 2 children to use on our trip to France in the summer. We need to travel from Paris to Bordeaux for a week and then return just over a week later. If I try and reserve seats on the trains between Paris and Bordeaux on the Eurail website it is telling me that none are available. It says prices are not available and that passholder seats could be sold out. I can see through travel.b-europe that there are reservations on trains that I would like to travel on but that seems to only allow booking for Paper passes and I have mobile passes. I’ve tried contacting support through email but have not had a response yet and it’s been over a week. Are there any other ways to book these reservations? We have limited flexibility so I don’t want reservations to sell out on the trains we want to go on. Anyone got any ideas?

2
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Full steam ahead
2 years ago
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ja5151New aboard
posted in Eurail & Interrail Passes
1st class vs. 2nd class? Seating and tables?

Hello, I’m considering taking a 2-week journey with a Eurail pass in September.  Wondering about the difference in seating & amenities in 1st class vs. 2nd class. Also, do passengers typically need to remain at their seats, or are there tables where you can sit down and have conversations, play cards, etc.?  Or are the tables only for eating at mealtimes? I’ve taken Amtrak all over the U.S. but this is all new to me, so I appreciate any help.

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Full steam ahead
2 years ago
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kiki06Rail rookie
asked in Train connections & reservations
Greek island pass - to make a reservation by phone we are asked for a number

Hello there,my boyfriend and I have recently bought the interrail Greek island pass for six days. Now we want to make reservations on Greek domestic roots. We called the call centre in Athens (number from the flyer +30 210 8919800), they told us we need a certain number that verifies our Greek island pass. Where can I find this number? It should begins with an I followed by several numbers. Kind regardskiki

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Full steam ahead
2 years ago
Mus Sa
Mus SaNew aboard
posted in Eurail & Interrail Passes
Can I activate my Pass only for one month if i have two months Pass ?

can i activate my interrail only for one month if i have two months interrail ? if yes how sew ? 

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Full steam ahead
2 years ago
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Benny91New aboard
asked in Eurail & Interrail Passes
How does the "X day within Y month" works ?

Hi,I don’t quiet understand how the travelling days are counted.I’ll try to explain.Let’s say I’m in Paris, and want to go to Milano for 5 nights, then Verona for 2 nights, then Roma, again 5 nights, Genova, for another 5 nights, and go back to Paris.So Paris => Milano => Verona => Roma => Genova => Paris. I would be taking the train 5 times, so I could take the “5 days within a month” pass.But, when I use the tripplaner here https://www.interrail.eu/en/tripplanner-map , it seems than I can’t have access to this pass, since it is noted that I would need 9 days of travel.Do I miss something ?Thank you very much for your help !

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Full steam ahead
2 years ago
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Hooli34Rail rookie
asked in Travelling by train
The seat reservation tool is not working

Hiya, I can’t seem to get the seat reservation tool to work whereas it did before, can’t tell if this is just me? Does anyone know when it will be fixed?

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Marion
Full steam ahead
2 years ago
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