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We are two seniors from Canada who will arrive in Southampton on September 8 (after completing a cruise) and wish go from Southampton (presumably via London) to Paris on the same day.  We can depart Southampton by 9 AM.  After getting to Paris and spending a couple of days, we wish to train from Paris on September 11 and go to Luxemburg.  Then, after a river cruise, we wish to go from Basel to Lucerne on September 19 and then, the next day on September 20 from Lucerne to Zurich.  We do recognize that, after purchasing the pass, we need to separately purchase reservations.  Are there agents who can do all this for us?  Any assistance would be appreciated. Ross and Maureen

Als je een stoelreservering boekt via de interrail website, krijg je het ticket aangetekend opgestuurd naar je huisadres. Volgens mij is het niet mogelijk om een eticket te krijgen.Ik heb verschillende reserveringen geboekt en de tickets ontvangen.Echter hoe doe ik het als ik tijdens mijn reis een stoelreserveringwil boeken?Hartelijk dank, Dick

Hello,I just booked a Paper Ticket (I need the ticket for a trip which will start at 1 April 2023). During the Payment Process the estimated delivery dated showed “28 March 2023” which would have been close, but probably fine. However, at checkout the estimated date of delivery had postponed to 7 April 2023 (which would render the ticket useless for me). Of course, at checkout it is too late to change anything.Most important Question: How can I proceed from here? In order to use the mobile pass I would have to buy a new Smartphone (mine doesn’t support iOS 13). The Paper Ticket will probably be late. Moreover, I probably cannot return the Paper Ticket in Time, because I will not be at home then. Is there any other way to obtain and use a ticket in time for the journey? Is it still possible to get a full 100% refund for the ticket (for the different estimated of delivery are quite deceptive), not the usual 85% refund?Any help would be highly appreciated!All the best, thomas 

If I purchase 2nd class ticket (mobile pass), can I pay addition for upgrading to 1st class?

Hi, just checking my understanding re a 7 days in a month ticket - if my outbound trip starts with an overnighter and then I complete it with a second leg starting in the morning, does that use up 2 days travel? I expect it does!  Thanks

I have two Interrail passes and made a booking for a Eurostar using the wrong pass.Is there anyway to change the pass number for this reservation? Or is it not necessary?Thanks for your suggestions and help!Sibylle

Hello i m planning to purchase 10 days pass SPRING SALE: Get 10% off Passes until March 21. but my traveling dates are from 2nd May..  is it fine if i can purchase the Eurail pass now and can use it from 2nd pay onwards? 

I am worried my flight will late, should I reave the seat ? Or waiting until arrive the destination then go to reservation?

HiI’m leaving for a trip on Friday. It is the first time I will use an Eurorail Pass. I could use a little help to understand how I will be able to activate my pass/trip. Because I never did this before and also because unfortunately, my phone got damaged, so I had to get a new one. On the new phone, I got the app. I also got my passes (from me and my son) - I could move them to the app on the new phone. But I can not see the seat reservations that I made and paid. I have the seat reservations on paper. But I have no idea how to activate a pass without seat reservations in my app.Looking forward to some advice, thanks in advance!Marion  

Hello dear community,the question came up a few times, but I still need help.In Summer, I am on tour with our scout group to Sweden and want to book reservation for Swedish trains. But for most of the stuff I get the above-mentioned message.This happens for example for Koeln to Uppsala on the 18.07 or the 25.07. etc.I also can only use the interrail site, because I ordered paper passes (we try to use our smartphone not, if possible in our scout group), but since they haven’t arrived yet, I do not know the number of the passes.Is there any possibility to fix this issue or get the pass numbers early?Thank you :) 

How can I book a seat ticket for wheelchair users in France? I can't find a site on the web where I can do this. Is there a phone number I can use where they speak English?

Hi guys :)My dad and I are travelling through Europe from the 2nd June. I heard it’s recommended to book train rides up to 12 weeks beforehand. How can I do this without activating the passes yet? When I look up train rides theres only an option to save to journey but not actually book them. Or do we not have to book train rides that don’t require seat reservations? Can you not book without activating pass online? I’m a bit confused.Also we are travelling from Naples to Pisa at one point and when I look up that trip on that date there is no trains at all? Is that normal or is it too early?

Hello Eurail Experts,I am planning to travel from Rome to Venice. I already reserved the seats for Rome to Venice. As a plan B, I would like to visit Pisa and board the same train from Florence. Is this allowed in Trenitalia FRECCIAROSSA. Will my seat reservations still valid if I board at Florence instead of Rome?Thanks in advance! 

Hi travellers, To my interrail trip i was going to go from venezia S. Lucia to Vienna Centrale, but when i go to buy the seat reservations it tells me it inst available, i also have seen for some other days but it happens all the  time, if someone could help figure it out I would very much appreciate it. The day I was planing to go from venezia S.Lucia to vienna Centrale was on the 14 of august and the time of departure was at 21:05 and arrival time at 06:05. Thanks :)

We are planning to travel on the overnight train from Amsterdam to Zurich on the 9th August.  I would like to reserve seats but it says ‘no seat reservation required, you can buy a seat reservation if you like but it’s not required’.  How do we reserve a seat?  When you click on the message, nothing happens.

Hello everyone!!How can I present my mobile pass during the visa application? Is there a paper for it? Some kinda proof?

Hallo,ich möchte die folgende Reiseroute machen, geht das mit dem Global Pass?Reisetag Osnabrück nach Hamburg Reisetag Hamburg nach Osnabrück  Reisetag Frankfurt nach Rennes  Reisetag Rennes nach Münster wäre das mit dem pass zulässig? danke 

Hello everyone….Good day.I have already purchased the Eurail Pass for me and my family. However, I will be grateful if anyone kindly clarify the following aspects related to seat reservation:Can I do reservation online? If so, what is that link and how to do that and get the reservation confirmation? Can I do the reservation from any station? I mean for example, I need the reservations for MILAN to INTERLAKEN for 10th APRIL. Now can I do the reservation from Roma Termini station on 8th/9th April by going there physically? I need another reservation for ZURICH to PARIS for 12th April. Now can I do that reservation from ZURICH HB station on 11th April by going there physically? Suppose, I have done the reservation for a particular train on a particular time table. However, if I miss that time and want to catch up another train on the same destination on the same day on a different time table, will my previously purchased reservations will do? Or I need to purchase again? If I need to pur

Katowice we have a 12 minutes to transfer. Is that enough time? 

Hello, I have I global pass, but there is no train option on the app to do this king of trip. Can anyone help me out understanding how to book my journey?  Thank you so much

Hi there,When I search ÖBB for seats from Venice S. L. to  Bari 17.7. I can see the different options (I couldn't a few days ago), but when I choose ticket and day ticket I just get a no journey found message. Why is that? Still to early or they can't be booked at ÖBB /Karina 

Hello, I am planning on traveling from Interlaken to Grindelwald and then Grindelwald to Lauterbrunnen and then Lauterbrunnen back to Interlaken. I am aware that the Eurail Global Pass offers a 25% discount when traveling from Interlaken to Grindelwald, but will it offer the discount for my trips from Grindelwald to Lauterbrunnen and then Lauterbrunnen back to Interlaken?I think I know the answer, but I just wanted to be careful extra as a first-time visitor to Europe.  Thank you very much! 

Hi interailI am going to get some vaccinations done a couple days before my trip. I was worried if I get sick due to this what would happen if I can’t take the train out of the uk during my reserved train journey, can I take a train another day even if a reservation has been made but the journey was not completed?As I have heard you are only allowed 2 travel days in your own country.Thanks for any help,Angel

Hi there! I will be traveling to Zurich in a few weeks and planning to head down to Italy. Is there a direct train from Zurich that i can take to Florence? I’ll be traveling from Zurich > Florence > Milan > Rome, and I was planning to get a multi country pass. 

Hello, I am traveling to Switzerland and Italy this upcoming summer. I am a Canadian citizen. I plan on taking the EC311 Venezia S.Lucia ItaliaRail train from Zurich HB to Venice (Stazione di Venezia Santa Lucia). Does the Eurail Global Pass include this train ride? Thank you very much.