Ask the community

Good afternoon guys, I recently want to make reservations of trains mid may  and when Im about to use eurail online page to check them out, I couldn’t find my pass and added coming trip that I have made in rail planner. What should I do?  thank you in advance for the inconvenience caused, this is my first time to Europe and im traveling alone, not so sure about the connections between the app and the page. I haven’t activated the pass, just added it in the app and created the trip, not sure if that’s the problem.

Trying to make seat reservations on Renfe to travel from San Sebastián to Vigo via Madrid, preferably on AVE from 9 July 2025 (doing it in two/three hops). When do these seats become available to book ? I can see there are tickets on Renfe for these dates but they don’t appear to be on AVE trains. Very difficult to understand the system and when tickets are available to buy.

Hi!!!  I’m traveling from Lithuania to Latvia and am wondering whether it is possible by train. After some research I found out that there are no trains between the countries and that none of them will take me over the border. If this is the case I wonder if I should use a bus. If I do, is it possible to use the Interrail pass in them when I’m buying the ticket? I have a Global pass that will be activated until August 2023.  Thank you in advanceMirna Joronen

I’m currently facing a problem. I used a travel day for an overnight journey from Prague to Budapest, departing Prague at 22:01 and arriving in Budapest at 8:29 AM, with no stops or train changes after midnight — it was a direct train.Before boarding, I activated my travel day, but I don’t understand how the app allows you to activate a travel day without adding the journey first. If adding the journey is necessary and mandatory, why does the app allow this?Now I have an issue because I used a travel day, but there’s no QR code showing up anywhere.Additionally, the Czech railway company controllers told me that my Pass code was invalid and they couldn’t find it. I showed them the official Eurail confirmation email, the order number, the payment receipt — everything — but it was not accepted. I even showed them the email with the Pass code, but it didn’t help.It’s very frustrating to encounter these issues during such a long trip.Has anyone experien

I booked a Nightjet train for me and my wife scheduled for May 25 which departs Firenze S.M.N. at 21:48 and arrives at Leoben H.B.F. at 6:25 via Nightjet 40294 on May 26 and then we transfer to Salzburg and arrive at 9:44 via Eurocity 218. I got a notification saying that the journey has changed with a change to the timetable and that my ticket will remain valid. However, it gives alternative trains and the option to pay for them again. Do I need to do this? I cannot tell what actually changed with my booking. There is still an alternative option taking Frecciarossa 9592 to Milano Centrale and then getting on the same Nightjet train to Leoben and then going to Salzburg, but it looks like it is asking for me to pay for this. I’m just not sure what to do and on top of that, my phone carrier is currently not letting me make international calls to OBB which is who I booked through. I’m working on getting that fixed as well.  Any help would be appreciated to at least reliev

Hello, I have a reservation for the train from Bologna to Messina. However, I would now prefer to depart from Milan instead of Bologna. It will remain the same train (Milan 8:10 PM -> Bologna 11:05 PM -> Messina 12:45 AM). Is it possible to change my reservation for free without canceling the original reservation? Thank you. 

Hello, I want to activate a Turin - Paris route, but it says that I no longer have any inbound/outboung routes for France. How can I add more, where can I buy some ? This is an urgent request, please. Thank you.

Hi,I would like to check one thing regarding the 4-day Greek Islands Pass.I was checking a ferry from Piraeus-Koufonissi, and the only seat available are the “Airplane Type seats” and there is the option for discount “Greek Island pass 4 days -100% (Highspeed)”. My question is: Can I use the 4-day Greek Island pass to book this ticket? My major doubt is because it is an airplane type seat, not economy, and says the “(highspeed)” which I don’t know if it has some special meaning. Thanks if someone can give some input on this. Screenshot from Hellenic Seaways website. 

Hello,Thank-you in advance for taking the trouble to read this. We will be taking a trip within Europe and I understand about being allowed two days in the home country, one to leave and one to return.  There is no problem for the day when we leave as we will be exiting France on day 1.  However on our return the plan is to stop overnight in Zurich, then travel to Paris where we would like to overnight again before leaving from Paris to our French home town.  Part of the Zurich to Paris leg will of course be in France.  Does this mean that the penultimate day and the leg from Paris to home will count as two travel days on the Pass?  Or as it is solely in the direction of our return would it be allowed as just one day (I am hoping so!).  Otherwise we will have to do the whole bit from Zurich to Paris in a single day. Thank you for any help that you can give me 😀

Hi all, how do i add a journey to my trip if the journey does not show on the planner?Example: I’m travelling from Brussels to Berlin via Cologne. Int.bahn.de shows this service at 06.25, 08.25, 10.25, 11.25, 12.25, 13.25 and so on. Trip planner shows the service only starting from 11.25 and then less frequently than is actually timetabled.I have the same thing with other journeys where i can see a single direct service exists, it accepts interrail reservations but it is not shown as an option on the planner - which advises tortuous 5+ change routes adding hours and 100s of unnecessary miles to the trip. What am i missing?

On my first day of travel I need to go from Innsbruck to St Moritiz. The planner is saying I need to take three trains. My question is do I book the three trains individually and get 3 tickets or do I book it as one trip Innsbruck to St Moritz and get one ticket? Thank you

Looking for a travel buddy – Interrail May 2025 🚆🌍Hey! I’m [your name] from Germany, and I’m planning a scenic Interrail trip through Norway, Sweden and Finland from May 17 to May 26, 2025.My route includes amazing train rides like the Raumabanen and the Nordland Line, with stops in cities like Stavanger, Ålesund, Bodø, Stockholm, Turku, and Tampere. I’m all about nature, unique rail routes, and beautiful views – less about big cities and nightlife.I’m looking for a relaxed and open-minded travel buddy (or buddies) who enjoys exploring new places by train, shares a love for Nordic landscapes, and is up for spontaneous detours or photo stops. Whether we travel the whole route together or just part of it – totally open!Let’s make this an unforgettable trip! Feel free to message me if you’re interested 🚉❄️🇳🇴🇸🇪🇫🇮

My family and I agave the Eurail Pass and have been using it for 3 weeks.  Our next stop is Paris. We are staying in Montrouge for 4 nights and then flying out of Charles de Gaulle Airport.  How do I find the closest train station in the Eurail network to where I’m staying in Montrouge.  Is there a function on the Eurail App that allows you to see all the stations that are in network? I’ve messed around with the app a fair bit but still haven’t found a way to do this.  I’d be grateful for any help you can provide.

I am looking a my train options for my Europe trip, many of the trains say that the ticket reservation is optional. When I put them in my cart they have an extra charge. Is this just because I am choosing to book in advance or is this the standard price of the train that I would pay whether I book in advance or not? Also is this worth it to book in advance when it is optional?

Just trying to buy a couple of Global passes. Everything fails at the payment screen, I get -Anyone else had this issue? I’ve tried using Chrome, Chrome Incognito, Edge, Edge InPrivate, Windows, Android. Nothing. Same error. Any idea are very welcome, many thanks!Looking at the Inspect I see eurail.com trying to access checkoutshopper-live.adyen.com which is banned due to the website setup. Additionally it warns “Lit is in dev mode. Not recommended for production! ”.

Although on my selected train appears “free komfort (premium) class seats reservations for 1st class holders on Regiontog trains”, ENTUR will charge additional 500 NOK on REG 471 / REG 472 (Trondheim-Bodoe) for premium class. Only standard is free of charge.

hello, we are bloody beginners and have bought senior interrail passes. We are going to travel in Scandinavia on may 1st.  I activated our passes in the Rail planner app.After that I booked seats via SR, the Swedish Railway, from Hamburg to Stockholm, and from Stockholm to Göteborg. When ordering I had to fill in the interrail pass numbers.I got tickets for that with QR codes. Are these tickets enough, or are they just reservations?Do I have to add the journeys also in the rail planner app and get other tickets?I know these are propably stupid questions but would be grateful for help!

Bonjour,Pourquoi il m'est impossible de réserver le trajet Lyon (France) - Vienne (Autriche) via Paris (Paris - Vienne en train de nuit).Sur le site interail, le trajet TGV Lyon - Paris n'est pas compatible.Pourtant lorsque je fais des recherches séparées:1/ Lyon - Paris2/ Paris - Vienne (train de nuit)ça fonctionne, et je peux faire la réservation. MerciVincent

Hi, I cannot make a seat reservation for Spain neither in Rail app neither in rail Europe.com 

Hello I have planned to travel on 15th may from tornio itainen to helsinki by finnish railways. I purchased global eurail pass.Rail planner show ' seat reservation required' for tornio itainen to helsinki. There is no available option in rail planner securing my seat.  I have heard VR call centre and at thetrain station are the only way tto reserve the seat. My question is there any way to conform my seat reservation online before my traveling other than VR calling centre and train station.  Regards

Hallo, ich wollte einmal nachfragen, ob ich die Sitzplatzreservierungen auch über die einzelnen Bahnseiten machen kann? Zb.: über die Deutsche Bahn Internetseite. Oder muss/kann ich die Reservierungen nur über die Rail App oder Online unter Interrail machen? 

HiFirst Lesson learntInterrail planner says “Reservation Optional” PLS IGNORE THIS.  I have been planning my journey for past 2/3 months - It was just by chance I looked at the country own web site. It was then I found out NO SEATS Available on a train I planned to take, just as well I checked, yet inter rail planner says I am all good to go , and I dont need to make any seat reservation. HELP FROM THE COMMUNITYWith above issues in mind, I re visited all  my plans and rather then believing what the app is telling me , I went onto the country web site.This is where my disbelief just stated.Trying to reserve 2 seats from Basel to Lille The swiss train web site will not give me the options for inter rail pass.The inter rail planner - if I go via them , then it is saying in order to reserve seats - It will cost me sub 100 Euros Surely this cant be correct ?Especially I have pur

Where on the website can I find the My Trip sheets - use to be easy to find

Hello! I have a couple of  questions about how the Pass works. First I wanted to know if the trip has to start and end in the same train station or at least the same country. Related to that I was wondering, if I’m planning on visiting 5 cities (Vienna, Prague, Berlin, Amsterdam and Paris) can Paris be the last “destination”? (I would start my trip from Milan). I hope I made myself clear.Please help me if you can because I'm going crazy planning this trip ahah. Thanks!