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1865 Topics
Rajnish Kumar
Rajnish KumarRail rookie
asked in Ask the community
Is refund process followed properly here?

Hi, Anyone please help me to understand if I have followed the exchange process properly. I am from India. I entered Germany on visa. I wanted to visit Paris but by mistake I purchased one country pass instead of global pass and activated it with travel date 18th May. When i realised it, I deactivated the pass. I purchased a global pass and submitted an application to eurail team for exchange just now at 3:00 AM BB on 17th may. so if im right 18th May is not started. Im eligible for exchange refund and all process followed properly thanks for your help in advance. regards, rajnish k Srivastava

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surmKeeps calm and carries on
asked in Ask the community
TGV: 1st class seat cheaper than 2nd class, with a 2nd class Eurail pass?

Hello, I found that the seat reservation on TGV from Nice to Marseille is cheaper for a 1st class reservation than for a 2nd class reservation for Eurail 2nd class pass holders. Is this correct? Screenshot 1 - price Screenshot 2 - Conditions On the screenshot 2, it says “Pass Eurail Upgrade (AE) - 1st class”.. and goes onto say, “...valid if used in conjunction with a 2nd class Eurail pass….” Am I reading this correct? Is this a valid ticket? It confuses me because the first class ticket is cheaper than the 2nd class ticket.

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Keeps calm and carries on
XufangKeeps calm and carries on
posted in Ask the community
Chinese Version Eurail Rail Planner App?

Does anyone know if there is/are Chinese Version of Eurail Rail Planner App?

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Camilo.
Charlene de Lange
Charlene de LangeRail rookie
asked in Ask the community
italy train travel from Tirano to Milan

Good day I need some assistance please. We booked the Bernina Express train and we will arrive on the 20th of June at 17:59 in Tirano. We need to travel by train to Milan the same day . I have looked everywhere and cannot find any transport. Please help. I would greatly appreciate it. thank you.

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Charlene de Lange
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kasaRight on track
asked in Ask the community
Trouble making seat reservations from Paris to Bayeux

Hello fellow Eurail travelers! We have our Eurail Passes, made reservations via the Eurail app, but cannot seem to make the seat reservations online. We’ve gone through the Help suggestions, and so far, are still unable to make the seat reservations. We would appreciate any assistance. We are traveling at the end of this month. Thank you kindly! Kathi

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Yannick Volckmar
Yannick VolckmarNew aboard
asked in Ask the community
Superfast night ferries strange departing time for travel day

I’m planning to take the boat from igoumenitsa to Bari on the night of the 19th of July. My issue is that the site says they depart at 23:59 which is 1 minute before midnight. Does the 19th of July still count as the travel day for the boat or can you just take the 20th as a travel day and combine it with the trains I’m taking later that day? Would love to hear some advice!

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Justin Pate
Justin PateRail rookie
asked in Ask the community
Italy trains in August

Hi All - Train travel in Italy from 13-23 August There appear to be no trains, however I am wondering if its just due to the new timetable that will be released in June? This is the only week (10 days) where no trains apart from Regional are available

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Angelo
Railmaster
Rajnish Kumar
Rajnish KumarRail rookie
asked in Ask the community
Need help to identify residence in eurail app

i am from India. currently in Germany on type D . I came here last month. i need to visit france. what should be my residence in eurail while applying for pass? Germany or India?. I chose india as residence. Now when i am booking train from Hamburg germany to paris, its showing pass is not valid in some countries. What shoud i do. I activated it but not travelled

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Railmaster
Leila Fiorentino
Leila FiorentinoRail rookie
asked in Ask the community
Why can't i find fast train from Lausanne to Milan Centrale?

I’m searching for trains from Lausanne to Milano centrale but only few appears to me. It seems very strange because when i sélect fast train, no one comes out. Last year a lot of options were availabal and now I can’t really chose when to do my trip. I have a global pas and the date of the trip is the 30.06 so i don’t know if the problem depend on the date. Can some one help me ? Do some one know the answer ?

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ChildebertRail rookie
asked in Ask the community
Train not showing up. How to get reservation?

Hey guys, I’m looking forward to using Interrail for the first time. When looking for my return trip home, I noticed that one particular train is not shown on the Rail Planner app and via interrail.eu while it appears on bahn.de and trenitalia.com. On June 11, I want to travel from Florence to Frankfurt (M). The second part of the journey (EC 52 from Milano Centrale to Frankfurt (M) Hbf) is shown as it should be and I can book a reservation. But to get from Florence to Milano, Interrail doesn’t show FR 9512 at 8:55 AM, but only FR 9304 at 9:10 to Milano Rogoredo which will not allow me to catch EC 52 at 10:20 at Milano Centrale. Is there any way to “find” FR 9512 here or, alternatively, how can I book a reservation for this train (trenitalia.com seems to offer no “reservation only” option)? Thanks in advance :)

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surmKeeps calm and carries on
asked in Ask the community
Marseille to Paris reservations - from which sites?

Hello, Eurail.com website says Marseille to Paris TGV train reservations can be done on https://www.b-europe.com/, however, that site does not seem to allow Eurail passes to be used for Marseille to Paris train reservations. Strangely, it allows ticket purchases for that sector. Below is a screenshot when I try to enter “Marseille” -- it doesn’t even recognise. URL: https://www.b-europe.com/EN/Booking/Pass#TravelWish Are there any websites that I can book this reservation?

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Soyoung Moon
Soyoung MoonNew aboard
asked in Ask the community
Change Seats Side by Side

My order number is R2023384688 and PNR: S7BJGN reserved tow(2) person from Roma to Milano dated on 13/08/2023. Our seats are reserved as 7A and 7C automatically. I request to change the seats side by side as like 7A & 7B wiht forward direction.

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melody08New aboard
asked in Ask the community
which ticket should I buy

hello, so I’m planning to travel from 24th May-30th May 2023, but I still confused which global pass should I buy. I live in Leipzig, Germany so I will start my journey from Leipzig here are my itinerary: 24th May Leipzig to Zurich 26th May Zurich to Vienna, but we want to take a stop for a 5 hours in Innsbruck and we continue our trip to Vienna 28th May to Budapest 30th May back to Leipzig please help me which ticket should I buy. thank you

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melody08New aboard
asked in Ask the community
purchase global ticket

Hello, I’m planning to travel on 24th May this month, can I purchase my ticket now? thank you

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MarsennutsNew aboard
asked in Ask the community
Budapest to Greece

Hi, my son is using interrail and will arrive next Thursday in Budapest. From Budapest he wants to travel to Greece but he can't find any trains. If I look at all the questions in this community regarding Greece, there seem/seemed to go no (international) trains to and from Greece. What are the available options for him if he still wants to visit Greece? Best regards, Marcel

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HodgeRail rookie
asked in Ask the community
Country of Residence/Passport

Hello, I am rather confused about the country of residence/passport info. I live in the UK and am a UK citizen and also an Irish citizen. I have an Irish passport and don’t currently have an up-to-date British passport. However, it looks like there might be a problem with buying a pass and selecting ‘UK’ as my country of residence but then having an Irish passport as my ID. I’m not sure what I’m meant to do - I could get a new UK passport but it’s annoying to have to buy one solely for the purposes of this …

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TapsenblueteRail rookie
asked in Ask the community
Nighttrain on the 5th out of 5 days

Hello, I am planning a trip to Sweden this summer. For that i intend to buy a global pass with 5 travel days within one month. The interrail website states that it is not possible to take a nighttrain on the last day that the pass is valid. However, if my pass is valid for example from the first of July to the first of August, but the 23rd of July is already my fifth travel day, is it then allowed to take a nighttrain from 23rd to 24th of July and basically drive on 6 days? Theoratically the pass is still valid on that day but Im out of travel days… Thanks for helping

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Railly clever
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34034Right on track
asked in Ask the community
Copenhagen to Hamburg on 26 August

Hi, New to the forum, but have ‘done’ a couple of Interrail trips in the past couple of years. Am going to be travelling from Copenhagen to Hamburg and then onto Nuremberg on 26 August. As I understand, seat reservations are compulsory on the direct trains between Copenhagen and Hamburg in the summer months, and these are extremely popular with demand outstripping supply, so I’m keen to book the seats asap. I note seat reservations aren’t yet available on the DSB website. Bahn.de, however, is showing services for that day and is suggesting a change at Fredericia. The Interrail website says the same thing, adding that reservations are optional. Is this correct? I note looking at dates before 26 August trains are terminating at Hamburg Altona, so I’m wondering if there are engineering works that day that mean the direct trains cannot run? Thanks in advance for your help.

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FifityNew aboard
asked in Ask the community
Reservation

It‘s very expensive to make a reservation from Paris to London. Can I avoid this?

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Railly clever
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HodgeRail rookie
asked in Ask the community
Do you have to start/finish your trip in your country of residence?

Hello, I live in the UK but in order to get the most out of my pass, I’m wondering whether to just take the Eurostar to Belgium with an ordinary Eurostar ticket (ie not the pass) and then start using the pass in Belgium. I’m also not sure that I want to do a round trip which returns to my country of residence - can I do this or does my final travel day have to be back to my country of residence? Thanks

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Steve Trizis
Steve TrizisNew aboard
asked in Ask the community
Strike cancelled

Hi, I received an email 2 days ago that my train 9552 TGV, Mannheim to Paris was cancelled because of the strike. Is there any chance of it being reinstated since the strike was called off, or should I find a new train? Thank you Steve Trizis

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cguilleryRight on track
asked in Ask the community
Thessaloniki - Budapest

Hi, I plan to travel from Thessaloniki to Budapest with kid. As i can’t find out which is the best and most secure route to travel from Greece to Hungary.. It would be great to travel by a night train!….i would like to read your advices or propositions. thanks

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Brian Hall
Keeps calm and carries on
Brian HallKeeps calm and carries on
asked in Ask the community
Train from Lamezia to Messina

We are flying into Lamezia (SUF) in September and are going on to Messina by train. We do have a Rail Pass. I know we have to to take a bus from the airport to Lamezia Centrale and then board the train to Messina. I am confused about what happens when we get Villa San Giovanni. Does the train then go on the ferry and we end up in Messina Centrale or does the train journey end in Villa San Giovanni and we have to make our way to the ferry port and pay to board the ferry and get off in Messina Maritima? Can someone please clear up my confusion over this matter.

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OMANew aboard
asked in Ask the community
Need advice - Travelling from London to Nice and then from Nice to Paris, which pass to buy?

Hello, Need an advice - I want to travel from London to Nice and then from Nice to Paris, which pass should I buy? Do I need reservation on top of the pass? Any additional information will be helpful.

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Keeps calm and carries on
CaroleKeeps calm and carries on
asked in Ask the community
PROBLEM PAYING FOR EUROSTAR RESERVATION

Hi I've managed to book seats on eurostar from London to Brussels on 3 June but after taking my credit card details get message saying something went wrong. Tried again and also tried with seats on 1 June. I'm able to pay so there must be seats available but I get same message. I always seem to have a problem with interrail site!

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