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Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,912 Topics
  • 22,808 Replies
5912 Topics
Jule Erdmann
Jule ErdmannRail rookie
asked in Eurail & Interrail Passes
Technical error and no more response for refund

Hello everybody I had a question a few weeks ago about a refund for the Eurostar due to an technical error. I booked 6 seat reservations instead of 2 for the Eurostar, since the system didn’t let my payment through. I checked what to do on the interrail platform and then it went through 3 times.  i had to go back to London anyways, so I took some time if my day and went to the Eurostar information and ask for a refund. That lady wanted to give it to me immediately, but couldn’t since it was booked though interrail. A few days later I got an email from interrail saying they can’t refund anything from Eurostar. but I knew from that lady, that there was hope for a refund.  Since money is really tied right now I kept begging that interrail person to somehow give me a refund. He then told me his Seniors had to decide about it. I asked about an update on Friday and they just told me they will decide at the beginning of next week. I messaged them again today, but no answer. Those tickets will

852
Camilo.
1 year ago
Jakub Drapal
Jakub DrapalRail rookie
asked in Eurail & Interrail Passes
Additional trips in country of residence - border crossing vs. first stop on the other side of the border

I am traveling through my country of residence more often than once for inbound and once for outbound. Therefore, I need to buy additional ticket for the part of my travels within the country of residence. However, I do not know, what this exactly means.Imagine I am traveling from Berlin to Prague and Czechia is the country of residence. The last stop of an EC I am taking on German side is Bad Schandau, the first stop on the Czech one is Děčín. Can I buy a ticket from Schoena (border) to Prague or do I have to buy one from Bad Schandau to Prague? Any advice (ideally with a reference where to find the info) welcome!

1216
Jakub Drapal
1 year ago
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CaliGuLoRight on track
asked in Eurail & Interrail Passes
Could Interrail lose money on people traveling too much?

Always wondered that about the accounting of Interrail. As I understand, Interrail has to pay a discounted price per journey for every journey a customer takes. This makes me wonder, if someone is taking too many journey, can Interrail lose money on them?

2022
M
Full steam ahead
1 year ago
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AwmRight on track
asked in Eurail & Interrail Passes
Change travel day

We have global flexi passes. 4 days in 1 month. We will use 2 days to get to our destination and 1 day to get home. These are planned and saved in My Trip and added to My Pass (mobile) but not activated. We would like to use the remaining day for a trip out from our destination. We know the route of the journey but have not chosen the day. FAQ says Can I switch or cancel a travel day?You can cancel your travel day any time before the start of that day (00:00 CET). Go to My Pass, choose the travel day you want to cancel and tap ‘Cancel travel day’.But does not say how to change the travel day.

41012
BrendanDB
Full steam ahead
1 year ago
M
Full steam ahead
Malte BöllertFull steam ahead
asked in Eurail & Interrail Passes
Kann ich meinen DiscoverEU Pass mit normalem Interrail kombinieren?

Hey, ich wollt eigentlich zwischen Mai und Juni mit einem normalen Interrail Pass eine Italienreise machen und Ende Juni eine Osteuropareise mit meinem DiscoverEU Pass. Leider habe ich am 31. Mai einen Pflichttermin in meiner Heimatstadt, weswegen ich vom 19-30. Mai den ersten und vom 2. Juni bis 9. Juni den zweiten Teil meiner Italienreise machen will, das heißt ich bräuchte insgesamt 4 Tage für An- und Abreise. Da die regulären Zugtickets nach Osteuropa deutlich günstiger als die nach Italien sind, würde ich gerne meinen An- und Abreisetag vom DiscoverEU Pass für den zweiten Teil meiner Italienreise verwenden. Ist das möglich? Kann ich gleichzeitig einen DiscoverEU und einen Interrailpass in Betrieb haben? Danke!

1432
A
Railly clever
1 year ago
J
Jules GuilletRail rookie
asked in Eurail & Interrail Passes
Inbound and Outbound journeys in other country

Hi everyone !! Does someone know if it is compulsory to use our outbound/inbound journey from/to our country of residence or can we use them as a classic travel day to go in another country that isn't our country of residence ?For example, I won the 7 days within 1 month pass and I live in france. So I used an outbound journey to start my trip. I used 5 classic travel days + 1 outbound (at the beginning) but i don't want to go back in France yet. Is it possible for me to use the last travel day not as an inbound journey to France but as a classic travel day to go in another country ? Thank you and have a nice day :))Jules 

1784
Y
Full steam ahead
1 year ago
E
EsabeauNew aboard
asked in Eurail & Interrail Passes
Broken phone - travelling in 3h

Hi,I’ve broken my phone yesterday evening and I’m travelling today, at 11h26. I’ve contacted the Customer Support by filling up their form yesterday evening when it happened but I haven’t had an answer yet. Do you know if it usually takes time ? Is there another way I can disconnect my pass from my broken device ?Update : they answered 15mn after this message. So thanks to the Eurail / Interrail team for their quick reaction !

962
M
1 year ago
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JenniRight on track
asked in Eurail & Interrail Passes
First Overseas Trip in June / July 2023 - London, Edinburgh, Paris, Zurich, Como, Florence, Rome

Hi allThis is our first Overseas Trip in June - July 2023 and I’m trying really hard to navigate the Eurail and know whether we are better with a pass or individual trips and which ones need to be booked in advance.We have a couple of days in London Then will be on the train from Edinburgh to ParisThen train Paris to ZurichThen train Zurich to ComoThen train Como to FlorenceThen train Florence to Rome. Any help and guidance would be very much appreciated.Thank you!

862
J
1 year ago
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Nico1905Rail rookie
asked in Eurail & Interrail Passes
Umsteigen auf Fahrt im Heimatland möglich?

Hallo, ich habe eine Frage zu den Fahrten im Heimatland:In meiner groben Planung würde ich meine Reise in Bielefeld starten und nach Zürich fahren, müsste jedoch in Köln und Frankfurt umsteigen, bevor ich in der Schweiz ankomme.Zum Ende der Reise würde ich von Prag aus nach Bielefeld aufbrechen, was aber einen Umstieg in Berlin zur Folge hätte.Ist dies soweit möglich? Ich wäre ja nur an zwei Reisetagen in meinem Heimatland Deutschland unterwegs, aus den Erklärungen auf der Homepage werde ich aber nicht ganz schlau, ob Umstiege auf dem “Hinweg” und “Rückweg” erlaubt sind. Danke und L.G.Nico

15918
Y
Full steam ahead
1 year ago
KarelV
KarelVRight on track
asked in Eurail & Interrail Passes
copy of mytrip to travel partner

I have created a trip in my Rail Planner app. When it is complete I would like to copy the trip so my travel partner can add it in her Rail Planner app. Is this possible?

2922
KarelV
1 year ago
Theo Guisset
Theo GuissetRail rookie
asked in Eurail & Interrail Passes
Update the app to continue

Hello, I am trying to add my interrail pass on the gsm application. And an error message appears "update the app to continue". I reinstalled the application 3 times, checked if there were any new updates and I found that the last update had been installed. especially since my phone is less than a month old, so there is no problem on this side. I don't understand and I would love to be able to install my pass on my phone. could you please help me?thank you and have a nice day

906
R
Railmaster
1 year ago
Sahil Garg
Sahil GargNew aboard
asked in Eurail & Interrail Passes
local travel in europe

I am planning a 10 day trip to Europe and im covering Switzerland, France and Netherlands. I want to know if the Eurail pass will be valid for all local travel in all these countries as well?

1005
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Railmaster
1 year ago
Marco Novello
Marco NovelloNew aboard
asked in Eurail & Interrail Passes
Question about pass

hallo to everybody. if i buy a 15 days pass is it possible to take the train for come back home the day 15 with arrival day 16?

251
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Railmaster
1 year ago
Esther García Gil-Toresano
Esther García Gil-ToresanoRail rookie
asked in Eurail & Interrail Passes
Pase Global or Pase de adulto

Hola, Me gustaría comprar un pase de interrail con el descuento de pase para jóvenes menores de 27 años, pero en dos días cumplo 28 y no se si debo comprarme el pase de adulto, ya que yo no lo canjearía hasta el mes de AbrilGracias 

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Schelte
Full steam ahead
1 year ago
Cristina Pérez Cobos
Cristina Pérez CobosNew aboard
asked in Eurail & Interrail Passes
Global

Hola,Me gustaría comprar un pase para ir de interrail. Mi idea era comprarme el pase global joven para menores de 27 años, pero en tres días cumplo 28, por lo que no se si tendría que comprarme un pase de adulto en lugar de jóvenes, ya que mi idea es hacer el viaje en AbrilGracias

341
Schelte
Full steam ahead
1 year ago
S
SaraRRight on track
asked in Eurail & Interrail Passes
2 trips from my home country / 4 travel days...possible?

Hi,its a shame that interrail doesnt have a real support, just a bot which isnt really working for me, so here we go with my questions:I have a 1 month interrail pass with 4 trips (incl. 2 home country days)Berlin → Zermatt (Mo, 23.01.2023) Zermatt → Berlin (Fr, 27.01.) Berlin (or Hamburg, not sure yet) → Bordeaux (09.02.) Bordeaux → Berlin (14.02.)How can i use this pass in the best way?Like i was planning it right now its not possible, because i have 4 home country ride, correct?What do i do with the bordeaux rides? book a normal ticket for the DB from what station or until what station? Looking forward to hear from you and thank you for your help

84336
BrendanDB
Full steam ahead
1 year ago
A
AdrianB5555Rail rookie
asked in Eurail & Interrail Passes
Can I use 2 outbound Trips, instead of one outbound/ one inbound?

Because i have the possibility to drive back from my first stop by car and then going Outbound again to another country. So can i use 2 Outbound trips?For example:My Home Country is Austria.Trip: Vienna → Berlin (then go back to Vienna by car) Trip: Vienna → Paris  Paris → Amsterdam Amsterdam → Bratislava (then go back to Vienna by Car)

2354
Hektor
Keeps calm and carries on
1 year ago
J
Jenny ReddellNew aboard
asked in Eurail & Interrail Passes
outbound journey

I want to travel from Lancaster in the uk to Paris on the same day. I live in Lancaster, will this whole journey count as my one outbound journey from country of residence? 

612
R
Railmaster
1 year ago
Edig Gide
Edig GideRail rookie
asked in Eurail & Interrail Passes
Driving multiple times through country of residence

Hello,me and my friends from Germany are planning to buy an interrail Ticket to travel through Europe. Am i understanding correctly that we are only allowed to drive one time out of Germany (our country of residence) and then back to germany at the time our Trip ends? If that is the case: Are we allowed to drive multiple times through Germany but only in Order to arrive to another locations? Germany is really central in Europe and in Order to get to some citys we have to drive through Germany again. I hope someone here can help us. Thank you for reading.

1183
Edig Gide
1 year ago
Dby Biem
Dby BiemRight on track
asked in Eurail & Interrail Passes
My pass is valid for 2 or 4 journeys in the UK

Hi I bought a pass 4 days within 1 month (flexi pass) only because I travel to Paris once every months. So the pass is free for my daughter (7years old). I travelled in January for 3 days alone. I went to London St Pancras to collect my ticket and I'm planning again to travel in February with my daughter.  My question is for how long this pass is available? And for how many trips? On my app it shows thisO/4 used travel days 0/2 used outbound/inbound Please could someone explain how this work? Also in  long term which pass I could buy because, as I said I do go to Paris every month. 

12814
Y
Full steam ahead
1 year ago
bleusquirrel
Keeps calm and carries on
bleusquirrelKeeps calm and carries on
asked in Eurail & Interrail Passes
Can 1st class Eurail Pass holder use 1st class coaches (Prefente) on Renfe AVE trains and also use the Sala Club Lounges in Spanish train stations before departure?

I have been reading articles on Seat 61, but still feel a bit confused about if 1st class Eurail pass holders can reserve seats in the premium coaches, have meals included, and also use the Sala Club Lounges in Spanish train stations before departure.Below is the screenshot from the article on Seat 61:We will take the train from Paris to Barcelona, Barcelona to Madrid, Madrid to Seville in separate days. We were wondering if we could use the Sala Lounges in both Barcelona Sants Station and Madrid Puerda De Atocha Station. If so, maybe we could book a slightly later train in the morning so we could spend some time and have some breakfast in the Sala Lounges.Thank you in advance :)

12833
Schelte
Full steam ahead
1 year ago
Serban Gabriel
Serban GabrielNew aboard
asked in Eurail & Interrail Passes
The outbound journey and the inbound journey count as travel days?

The outbound journey and the inbound journey are considered travel days? Yes or no?

1552
R
Railmaster
1 year ago
P
Keeps calm and carries on
pavloseggKeeps calm and carries on
posted in Eurail & Interrail Passes
Thoughts on Interrail v individual tickets London to Italy?

Appreciate we’re all different, but I’m planning to spend Easter holidays with family heading from London to Italy. Will probably be London - Paris then on via some route to cover Milan, Venice, Florence, Rome.Return Eurostar at the moment is very expensive (booking late), so wondered if interrail pass would work best. Would like to go one way via Milan and the other via Zurich and the mountains…Are Italy trains relatively cheap on walkup prices?Oh and one of my kids is under 12 so the pass would be free...

3473
M
Full steam ahead
1 year ago
P
patsjajuNew aboard
asked in Eurail & Interrail Passes
Does Eurail global pass makes sense for my trip (Paris, Switzerland, Italy, Greece)

Hi,I went through lot of articles on rail pass and comparisons. However I am still confused on whether a Eurail pass, swiss travel pass, saver pass, Italy pass etc. would be better or combinations of any of these or other passes you think is best for my travel (Paris, Switzerland, Italy, Greece). Below is my tentative itinerary. I am also looking for internal travels in all these locations Would greatly appreciate your help and advice with this.Questions:Does Eurail global pass 15/22 days make sense for my trip? Does Eurail global pass cover internal travel within these cities like Paris, Zurich, Milan, Venice (boats/gondolas), Florence, Rome, etc? Train, buses, trams? How frequently we use trams, buses, boats in these cities to be used for major attractions sight seeing? Like I know that for Venice, its all through boats. But how about Paris, Milan, Rome, Zurich, etc? Does Greece even have train connectivity? What's the best mode of transport in Greece? Is it more cheaper to rent a ca

6832
M
Full steam ahead
1 year ago
Romy Coppieters
Romy CoppietersRail rookie
asked in Eurail & Interrail Passes
Pass duration

What does 1 month mean? For ex. only in the month of August or from 20 August until 20 September? 

632
Romy Coppieters
1 year ago
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