General

I’d like to book a train for in three weeks’ time on the Copenhagen–Hamburg route, but on the DB website, when I try to book a seat, I get the message “Reservation cannot be made”. On OBB, it’s the same “Ticket not available”.... What should I do?OBB:DB:Et également message d’erreur au moment de payer si je passe par Interrail… Merci d’avance !!

Hi! Does anyone know if the train station Nova Gorica in Slovenia has luggage lockers/storage?

I’ve booked my reservations on another site,  I’m just trying to add these to My trip but I can’t find the trains.  

Someone in Marseille right now and wants to meet? 

Someone in Marseille right now and wants to meet?

HeyI have a global pass and weeks ago I booked reservations for our jurney from Kolding to London. Now I have to add journeys to my trip, but how can I show that i have the reservations? 

¡Hola a todos!Necesito ayuda urgente porque estoy viajando ahora mismo en tren y la app Rail Planner me ha dejado tirado.He intentado mover mi pase móvil a un teléfono nuevo, pero el QR que generaba la aplicación llevaba a un enlace que daba error (404). Después probé a introducir los datos manualmente varias veces y, al parecer, el sistema se bloqueó por seguridad. Ahora ya no me aparece la opción de “Mover pase”, solo el mensaje “Contáctenos”.Ya he enviado el formulario de soporte urgente con mi número de pase y el Device ID de mi teléfono, pero todavía no he recibido respuesta y el revisor pasará en cualquier momento.¿A alguien le ha ocurrido algo parecido mientras estaba de viaje? ¿Cómo actuó el revisor? ¿Suelen ser comprensivos cuando se trata de un fallo de la aplicación si puedes enseñar el correo de compra o la confirmación del pase, o podrían poner una multa igualmente?Cualquier experiencia o consejo me vendría genial. ¡Muchas gracias!

¡Hola a todos!Necesito ayuda urgente porque estoy viajando ahora mismo en tren y la app Rail Planner me ha dejado tirado.He intentado mover mi pase móvil a un teléfono nuevo, pero el QR que generaba la aplicación llevaba a un enlace que daba error (404). Después probé a introducir los datos manualmente varias veces y, al parecer, el sistema se bloqueó por seguridad. Ahora ya no me aparece la opción de “Mover pase”, solo el mensaje “Contáctenos”.Ya he enviado el formulario de soporte urgente con mi número de pase y el Device ID de mi teléfono, pero todavía no he recibido respuesta y el revisor pasará en cualquier momento.¿A alguien le ha ocurrido algo parecido mientras estaba de viaje? ¿Cómo actuó el revisor? ¿Suelen ser comprensivos cuando se trata de un fallo de la aplicación si puedes enseñar el correo de compra o la confirmación del pase, o podrían poner una multa igualmente?Cualquier experiencia o consejo me vendría genial. ¡Muchas gracias!

Landing at Schiphol late tomorrow with my 7yo. Was gonna make the last Eurostar train, but they cancelled the stop and I dont think we can make it to Amsterdam Centraal on time. Already booked stay in Brussels.Taking to long to get answers through interrail (or my nerves think so at least).The late arrival and travelling alone with a young child makes it less flexible. I have not been to Netherlands or Belgium since I was a child myself - and have not done enough research for this to happen.Is there anyone who could give me tips or have thoughts on what would be the best way to travel from Schiphol to Brussels tomorrow around the time 21.00? I am afraid to end up with a new train which also is affected by thee disruption and getting stuck somewhere or travelling for hours this late into the night with a small child.Help, please?

Hi there, I have done seat reservations for my trip to Denmark Sweden and back via Interrail online. How can I find out which seat it is?

Hello again! I have added the journey Chur to Zurich on my rail planner last month and at that time Seat reservation was free (pic 1). I just noticed now that the time has changed and now it shows: Seat reservation optional (pic 2). I'm gonna have to delete that journey and enter the new time.My question is: Is it better for me to pay the Seat reservation to be sure we have seats OR we can just wing it?We have Eurail Global Pass 1st class. Thank you!  

Hi,Do you guys know if Eurail support will answer on a Saturday?Got a bit an urgent issue, I ordered tickets on the website but after paying I got an error “payment could not be processed”. Can happen…but my bank account haa been deducted ;(planned to travel tomorrow morning alreadyThanks allBen

Does anyone in the community know how you can or if you must reserve a seat while using a wheelchair

I would like to go to patras from ancona or bari but i am not sure if the global pull pas beta included the ferrie sites. Does someone have the information ? 

I planned my trip frome france through amsterdam, london and manchester. i understand that we have the right for 2 inbound/outbound travel, in my cas one to amsterdam and one from manchester. However, interrail counts our trip from amsterdam to london as an inbound/outbound ( i guess because it is a eurostar, thus it passes through Lille, in France). Is it normal ? can we solve the issue ? do we have to book another train separately. Thanks !

For anyone that has travelled as a 17 year old with their 18 year old friends, what sort of documents have you had to take, and have you got any tips on how to make moving between borders smoother?

How good does it work when you do the reservation on the desk at the railwaystation

We need help with the seatplace reservation for trains in Spain. Is it possible to buy seatplace reservation at the trainstations in Spain? Because the seatplaces over the Interail App are booked out. Does anyone have experience with that?? Please respond, if you know something, it would be really helpful to us! 

Hello, I’ve tried everything to book seats on the Marseille–Madrid AVE on 18 September 2026. Having waited the 90 days before departure, I can’t buy them on the Interrail website, Happy Rail, RailEurope or by phone through Renfe. Any ideas?

Hi! We've been travelling for over two weeks now and there is an issue with rail planner that is beciming a problem. Whenever we are using mor than two trains per travel day, details of train number three (or four) is not showing app in the tickets. We have checked both view today's tickets and the tickets directly under the passes. This problem is connected to my wife rail planner app. My tickets show up as they should. And yes we have restarted the phone and reinstalled tha app and everything. Any ideas what we could do?

As the title said, I'm looking to see if there are any big group chats with fellow interrailers currently active for the upcoming summer season. I'd really love to see if people are in the same city as me while I am there and make new connections that way! I hoped to be able to connect with some people at the DiscoverEU meetup in Utrecht last week, but that sadly got cancelled due to the heat, hence why I am asking around here. If you know of any active group chats, please let me know below! Also, if there are no active group chats and you would like one to exist; let me know too! Maybe if enough people are interested we can make something happen :)

I want to explore the art cinema and check out theaters in Krakow. I'm here only for a day. Any recommendations? 

Hello fellow Interrailers! I'm new here, but I'm very excited to be part of this community! 😍Question to the Polish people: I'm currently traveling with some friends to Krakow, and since we're all cinema lovers, we were wondering whether there's any cinema-related activities that you guys would recommend doing in Krakow or in a close-by town. Thank you very much in advance!Cheers,Midori

Hi, I am travelling with my family, we are four, and we also travel with another family of four. First question: when I activate the rail passes for me in the Rail Planner app, will the passes to my three connected family members also be activated? Or do they all have to have their own pass on their own device and activate it themselves? My youngest kid does not have a mobile, so how does that work?Secondly: I am wanting to book a train leg in France, and if we can get the reservation, I want to make sure we are in the same train, sitting somewhat together.  Will it be a problem if I add the other family’s passes to my seat reservation, either in the Rail planner app or with SNCF? Will the other family be able to access and use their interrail passes on other trains where they dont travel with us, if I add them to my trip and my booking? thank you so much🤞🏼❤️ 

Dear Hive Mind,We had Eurail tickets booked from Bologna to Munich (3rd July) on FR 8502, but this train is now not running because of the closure of the line from Bologna to Padua.We then tried to book from Bologna to Munich on RJ 88 via Verona and Trento but for some reason the Eurail site is not allowing this booking to proceed. It currently says ‘there’s a technical error on our end and please check later’. Any solutions please? Thank you.