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1632 Topics
Bowsie Belle
Bowsie BelleRight on track
asked in Ask the community
Missed Eurostar Paris to London due to SNCF cancellation

 I am travelling on a global pass one month first class fare between England (origin) France and Spain. I am travelling home from south of Barcelona to Newcastle, UK. I am travelling with an assistance dog which make things a little more complicated. I travelled from Barcelona Sants to Latour du Carol on the 14.30 train on Friday 21st April. I had also booked onwards travel to Paris on the night train from Latour du Carol (Pyrénées) to Paris, Fri 21st April, dep. 18.49 arriving 22nd April 06.33. My Eurostar was booked for Paris-London on Sat 22nd at 09.13. At 18.00 SNCF cancelled the night train and I was stranded in Latour du Carol. The staff at Latour were inexperienced and unhelpful and told me to head back to the next town (Puigcerda, 4 mins away by train, but in Spain) and stay the night, getting the train in the morning back to Latour de Carol. This was a bad idea as I arrived in puigcerda and there were no trains in the morning and no one to help. I got a cab back to Latour (€40

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D
Keeps calm and carries on
3 months ago
asiarampazzo
asiarampazzoRight on track
asked in Ask the community
Train from Amsterdam to Strasbourg

Hi everyone! Another problem today… me and my friends had previously booked in march the ICE 121 from Amsterdam Ceentral to Frankfurt Flughafen, then we had another 2 or 3 trains ( i don’t remember perfectly) to get to Strasbourg in France. Today we checked and without any notice, THE EURAIL TIMETABLE shows that our train stops at Kohl, and then we have 6 other trains to get on to eventually get to Strasbourg. This seemed crazy to us… so we checked other websites such as DSB and DB and in fact our ICE 121 stops at Frankfurt. after that we should take a train to Manheim, to eventually get to Strasburg with a TGV. THIS IS NOT SHOWED ON THE EURAIL TIMETABLE. WE ARE REALLY CONFUSED, we don’t even know what website we should trust, if we should book the train from Manheim to strasbourg or to get a flixbus from Frankfurt to Strasbourg. ANY HELP IS REALLY APPRECIATED THANK UUUUUU😭

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asiarampazzo
3 months ago
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donaldtimoRail rookie
asked in Ask the community
Crossing NL border with ICE combined with one country pass and dutch subscription

My situation:I have a 100% Trein Vrij subscription on my NS-business card and am wondering how and if it is possible to cross the border from Arnhem via Emmerich (grens/grenze) to Oberhausen and further with only my subscription and a one country pass germany using ICE international. Customer service NS international has no clue. 

1965
M
Keeps calm and carries on
3 months ago
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EvLuNew aboard
asked in Ask the community
two TGV reservation on the same route on the sams day as a precaution?

Hi. I need your advice. My partner and I are travelling from Germany to France in August. Unfortunately, the German train is often late. That's why I'm worried that we won't be able to change trains from Paris Est to Montparnasse in Paris within an hour. I've reserved seats on the TGV to the South of France for 2 p.m. Now I'm also thinking about reserving the TGV at 4 p.m. in case we can't make the change. Is that possible? I could release the seats at 2 p.m. if we got the train. What do you think? Kind regards, Eva

1105
T
Full steam ahead
3 months ago
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MelanRail rookie
asked in Ask the community
Plattform Gates France

I’ve seen that the Montparnasse Station in Frane has plattform gates. Do I scan my Interail Ticket on those or my Seat reservations? This might be a dumb question, but I’ve never taken the train in France before and I will have a tighter time frame to switch station so I just want to make sure I know what to do when I arrive.Thank you!

572
D
Keeps calm and carries on
3 months ago
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Engin-ius
SvenEngin-ius
asked in Ask the community
One country pass France - Brussels

I want to make a trip, Brussels to Lyon with TGV Brussels - France, and then on to Bellegarde with TER.My question: Can I use a one country pass France for the trip, Brussels to Lyon part dieu?

786
R
Railmaster
3 months ago
Sarah W
Sarah WCommunity Manager
published in News and announcements
⚠️ Construction works in Italy impact railway lines in AugustTrain Disruption

Several main railway lines in Italy will close throughout August for planned construction and maintenance works. The following railway lines will be disrupted for the coming weeks: Verona – Venice (31/07 – 20/08) Milan – Bologna (01/08 – 25/08) Florence – Rome (12/08 – 23/08) Milan – Domodossola (09/08 – 08/09) Please check Trenitalia's disruption page for more information (only in Italian).  Although the Eurail timetable is updated, we also recommend checking the Trenitalia timetable for the latest train schedules shortly before departing for your train journey. You can also search for real-time departure and arrival information by train or railway station using Trenitalia's information service.

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Sarah W
3 months ago
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DnD25EuroRail rookie
asked in Ask the community
Itinerary and how to book please?

We are hoping to do 6 weeks in Europe May/June 25. For about 7 of those days/nights we want to travel on trains around the Alps. The plan is to start in Munich late May. Train to Attnang-Puchheim (Austria), on to Stainach-Irdning (maybe overnight stop over in Hallstat). Next stop Innsbruck for 2 nights. Then on to Tirano (Italy) and take one night there. Lastly we would train to Chur (Switzerland), and connect 🤞 back to Munich. Our questions are about what pass to buy, given that we are from Australia, and if all those journeys are covered by the one pass? Also, when should we buy the pass, and more importantly, how far ahead can we book and then reserve seats? We are both over 60.Thank you for even reading this. But we have little understanding of how the system works, and are hoping that our plan is achievable! Denis and Darina 

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D
3 months ago
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Tessa WardNew aboard
asked in Ask the community
milan to lille

Hi I am trying to get from Milan to lille but the eurostar is saying I have to get a bus from milan to Geneva and this costs 700 euros for a family of four can anyone suggest a cheaper option Thank you 

392
M
Full steam ahead
3 months ago
F
Freddie2004Rail rookie
asked in Ask the community
deutsche bahn train cancelled last minute

Hi, I had a route planned for tonight, from Amsterdam central to Berlin (20:15-05:29). Via Oberhausen and Dortmund.i checked my route last minute and now see Oberhausen (my first change) is being omitted and my train from Dortmund is cancelled. Is there any number I can call? Or when will the website be updated with a new route? Thanks,

1615
mishy
Keeps calm and carries on
3 months ago
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AnneKRail rookie
asked in Ask the community
ticket control

Hello, how does it works for the tickets control in the train? I have just to show my pass on my phone? Thank you for the replies 

1402
A
3 months ago
G
Keeps calm and carries on
gingaKeeps calm and carries on
asked in Ask the community
Lorraine TGV to Luxembourg

Help pleaseI will have a Eurail Global pass.This bus trip is shown on the Rail Planner app; there is no mention of the trip needing a reservation or a ticket purchase.Do I need either or both?If I do need to either buy a ticket or make a reservation, please advise me on where I can get either/both.Thanks 

1448
M
Keeps calm and carries on
3 months ago
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EngeewebNew aboard
asked in Ask the community
2025 Swiss Timetable

Hello All.  I am wondering if someone can advise when the 2025 Timetable (from 15th December 2024) will be issued and bookings will be available for Swiss trains.I am holidaying in December and wish to book Bernina Express reservations but timetables are not available past 14th December.  The SBB and Rhaetian Railwat websites indicate that consultation on the new timetable completed in June but I can’t find anywhere that says when the new timetable will be issued and when we can book post mid December. 

3764
T
Full steam ahead
3 months ago
B
Keeps calm and carries on
Bradley BrownKeeps calm and carries on
asked in Ask the community
Notification When Passes go on sale

My question is... is there a way to get notifications of when Eurail Passes go on sale?

832
Eurail Community Moderator
3 months ago
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cjonesRight on track
asked in Ask the community
Lyon to Barcelona reservation

As part of my trip this summer I am travelling from Geneva to Barcelona. The section from Lyon to Barcelona says seat reservations required (which I have booked for other parts of the trip) and that it is from 10euros. But when I am trying to book it seems to say that it can only be done at the local station? Does anyone know anything about this? I am nervous about not having a seat reservation for this part of the journey.Grateful for any advice or knowlege?Many thanks

2269
Mark Timm
3 months ago
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southsidebudRail rookie
asked in Ask the community
Travelling in my own country - over two days

Hi All - I have a niche question relating to travelling in my own country. We are based in Scotland and I know that for us the UK counts as home country or departure country, I also know that you use one of your travel days to leave but it may take me two so I want to check if the following is valid on a four travel day interrail pass… Travel Day 1- UK to UK  - Caledonian Sleeper from Glasgow to London - arriving 0715 on Travel Day 2Travel Day 2 - UK to Netherlands - Leg 1 - Eurostar London to Amsterdam/ Leg 2 Amsterdam to DeventerTravel Day 3 Return from Deventer to LondonTravel Day 3 (night train) - London to GlasgowTravel Day 4 used to cover rest of London to Glasgow Trip My concern is that I am on Travel Day 2 before I leave UK - however it is one journey in three stages with only a couple of hours wait in London Do you think it would be valid? 

582
S
3 months ago
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robert.pogueRail rookie
asked in Ask the community
best train route ??

Hello Community!we are Trying to get from Montpelier St, Roche to Annemasse France. Then from AnnemasseFrance to Geneva, Switzerland..we have 1st class EURAIL passes..can you tell me the best trains and times to take?

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ralderton
Railmaster
3 months ago
Sarah W
Sarah WCommunity Manager
published in News and announcements
Share Your Eurail Adventure: Calling All Aussie and Kiwi Travellers!

Have you traveled across Europe with a Eurail Pass and made unforgettable connections? Perhaps you met a lifelong friend, or even found love on your journey? We want to hear your story! Your Story Could Be Featured! We are on the lookout for real-life experiences from Australian and Kiwi Eurail travellers. Whether it’s an inspiring friendship or a romantic encounter, your story may be featured by AU/NZ media! Why Share? Not only will you have the chance to inspire fellow travellers, but one storyteller will receive 2 Eurail/Interrail Passes with the validity of 7 days in 1 month in 2nd Class! Additionally, every community member who shares their story with us will receive a special Storyteller Badge as a token of our appreciation. How to Participate Simply share your unique Eurail experience with us via this form by August 7th. Tell us about the people you met and the connections you made while exploring Europe. Your story could be the next feature to inspire many others to embark on t

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Sarah W
3 months ago
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Rick_de_reizigerNew aboard
asked in Ask the community
TGV alternative

Hello, after our stay in the Spanish Basque Country, we'll travel with Interrail through France back to the Netherlands from September 5 or 6. We don't want to reserve our seats on the TGV for this, but prefer to travel back to the Netherlands by the 'normal' train like the TER over several days. The question is, do we also have to reserve seats for the 'normal' train? Can anyone let us know? many thanks!

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T
Full steam ahead
3 months ago
P
Piergiorgio LinNew aboard
asked in Ask the community
Searching a travel buddy from 10th to 20th august anywhere

Hi,I am guy from Italy (Milan) and as the title says I’m looking for a travel buddy. I’m free from 10th to 20th august, and I don’t have a destination in mind so it’s whatever for me. For me it’s not important the destination and the duration of journey, I just want to have an experience with someone and maybe make a new friend, hoping that I can learn something new and that this is going to be positive for my personal growth.ig:@piergiorgio_lin

381
Eurail Community Moderator
3 months ago
J
Keeps calm and carries on
JoieKeeps calm and carries on
asked in Ask the community
global pass

I purchased 5 day global pass, but canceled vac , am I able to request refund?

321
ralderton
Railmaster
3 months ago
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Kim Miñez BaleñaRail rookie
asked in Ask the community
Eurail Global Pass first time user

Hello Everyone!This is my first time here. I will be travelling to France this coming August 3-9. August 3-5, Paris FranceAugust 5-9, Colmar FranceNow here’s the tricky part on my travel situation. I have a booked hotel in Colmar, France from August 5-9 and I am planning to visit different country on the duration of my stay in Colmar. The travel would be to and from each day. I know it’s not the most ideal itinerary but I made a mistake booking the hotel and so I decided to just make the most of it. I have bought a global pass for 5 days. I still can use my global pass even if i have go back to Colmar at the end of each day after visiting a different European country?Appreciate all the replies.

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BrendanDB
Full steam ahead
3 months ago
P
Full steam ahead
PooleBarnyFull steam ahead
asked in Ask the community
night train departs 01:11 salzburg to venice

24th i travel from vienna to salzburg, but then get a night train to Venice at 01:11.  Ii take it thats two different days travel ?

362
Angelo
Railmaster
4 months ago
K
Keeps calm and carries on
KarthickKeeps calm and carries on
asked in Ask the community
railplanner app issue

Is there an issue with rail planner app? I am not able to see my trips. thanks. 

543
Eurail Community Moderator
4 months ago
T
Full steam ahead
Traveller749Full steam ahead
asked in Ask the community
Paper Pass: how to omit start date

I am trying to purchase the 20 per cent discounted Global Paper Pass, but the ‘details’ required include a ‘start date’ for the Eurailpass. I want to leave this blank as I have for previous purchases of paper passes, but the system won’t let me, as it insists on a date. How do I solve this? 

481
A
Railly clever
4 months ago
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