- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11775 Topics

Recently active

Most replies Most views Newest first

Martin ScherRail rookie

asked in Train connections & reservations

Can't book seat reservation ''not available for some travelers''. What does it mean?

Hello,When I try to book my seats, I get all tickets with “Not avaiable for some travellers”. Do you know wher it comes from ?

1 year ago

Claudio WeissfeldRight on track

asked in Eurail & Interrail Passes

Change Global Pass from 7 to 5 days

Hi!I bought a 7 day Global Pass, but changed my plans and would need only 5 days. I understand I should cancel my Pass and get a new one. Problem is I already made reservations associated to my actual pass. Is it still possible to make this exchange, or is it better to play it safe and keep it this way?Thanks for the help!!

1 year ago

barbelouilleKeeps calm and carries on

asked in Train connections & reservations

Trenitalia

Bonjour tout le monde... Pour info,les personnes qui voyagent prochainement en Italie,qui habitent en ile de France et qui ne peuvent pas prendre de billets par Railplanner, parce que cela ne marche pas, peuvent se rendre au guichet Trenitalia a la Gare de Lyon a côté de la voie N.Ceci concerne uniquement les trajets intra Italie, et pas les trajets entrant ou sortant. Voila voila

1 year ago

Luna Ghislaine van ArendonkNew aboard

asked in Train connections & reservations

Reservation Thalys not available

I want to book a train from Rotterdam to Paris. But when I am booking at interrail I see this: ‘No price results were found for this connection. Please try searching again or find an alternative way to book.’…. When I go to the site of Thalys, I see that there still are some spots left… But how can I enter there my interrail ticket???

1 year ago

chiaradevKeeps calm and carries on

asked in Train connections & reservations

swapnil28988Right on track

asked in Eurail & Interrail Passes

Discounts on Jungfraujoch region and travel day

Hi, Just wanted to check if we need to use travel day to get any discounts on activities/travels in Jungfraujoch region from interlaken.Thanks,Swapnil

1 year ago

wendlaNew aboard

asked in Train connections & reservations

How do I book seat reservation Spain?

Hi!I am travelling to Spain in late August with Interrail pass. I have looked into a few other threads where I have found the number +34 912 320 320 to call for booking seat reservations since I doesn’t seem possible to book seat reservations for trains i Spain over the internet. I live in Sweden and am arriving in Figueres Vilafant about 1-2 hours before the first train I aim to book in Spain.I have called several times trying to book seat reservations. First time they said it was too early and that I had to call back when there was 3 months left until my trip. Second time they said it was something wrong with their system but that they would mail me a link which I had to click on to approve the booking, or something like that. Unfortunately i never got the mail. Now that I tried calling for the third time they say that I can’t book seat reservations until 3 days before my trip, but that I can buy tickets now to the train if I want(however then that is not linked to my Interrail pass)

1 year ago

Marta Gómez RamonRail rookie

asked in Eurail & Interrail Passes

How to transfer passes to another mobile?

Hello, how do i know if i have activated the interrail pas?We are a group, we had all the passes on one mobile now (but we haven't used them or anything) we need two of the passes to be on another mobile. How can we do it? Once activated, can we modify the trip that we had planned?For example, there are two days that we are in London and we want to take the metro but we have not put it in the application. Would it be possible to take the subway? Thank you very much

1 year ago

JulianGHNew aboard

posted in Train connections & reservations

We're stuck in Norway

We are in a small town of Norway just above Brønnøysund. We arrived here from Trondheim with an non-reservation train last Sunday. Now, we want to go on tomorrow, but the next non-reservation train passes through on Saturday and we can't buy an reservation because it's post-only that will need 6 days and it seems like there is no personelle here that could help us. Do you have any ideas what we can do to get out of here without paying 120€ for a separate ticket and not waiting here till Saturday and go in the opposite direction we want or wait 1 Week here because there are no digital reservations. The only thing for what I know is ask people that work on the train before boarding.

1 year ago

Quentin SionNew aboard

asked in Eurail & Interrail Passes

Donkey republic app - 20% discount

Hi !!! Do you how it is possible to have the 20% reduction on the donkey republic app ? I don’t find where I can put the “INTERRAIL20” code .. Thanks !QS

1 year ago

danielleNew aboard

asked in Eurail & Interrail Passes

Seat reservations full - can I still board the train or get reservations in person at the station?

I bought my pass a month ago and just recently activated it to start traveling. However when I went to reserve my seats on my planned journey there weren’t any available. I am trying to get from London St Pancras → Schiphol Airport, NL on July 14, 2022. Can I reserve a seat in person in London? Can I get on the train without a seat assignment and risk standing? Please help worried I won’t actually be able to use the eurorail pass.

1 year ago

Laura CudeiroNew aboard

asked in Train connections & reservations

How does it work on trains with "Seat reservation not required"?

How does it work on trains with "Seat reservation not required"? Can you get in without making a reservation? Is it on a first come, first served basis? Is entry to the train guaranteed?

1 year ago

Andres RuedaNew aboard

asked in Eurail & Interrail Passes

Tickets

Hi!My Interrail ticket expires on July 17, my question is, does the ticket expire on the 17th at 00:00 or do I have the whole of the 17th to use it for the last time?

1 year ago

Martin PilleyKeeps calm and carries on

asked in Train connections & reservations

Varenna to Tirano and replacement bus - adding the trip, first part of journey is shown as ''not in network''

We are travelling to Tirano from Varenna soon. I know all about the trackworks and there is a replacement bus. However when looking on the interrail app to add the trip it is showing the first part of the journey by train to Colico is "not in network" why is this the train is RE 10316.

1 year ago

Andrea Della BeffaNew aboard

asked in Eurail & Interrail Passes

Delay on receiving Paper Pass

Good evening,I'm trying to buy to 2 passes for Greek islands.We would like to start our trip on August 11th, but according to your website we should recive the paper passes at least on August 16th and consequently our first available day to start the trip is August 17th.How can we solve this problem? Is it possibile to use the App passes or not?Thank you in advanceAndrea Della Beffa

1 year ago

swapnillomateNew aboard

asked in Train connections & reservations

What is difference between reservation recommended against required

Hello.. I am new to this eurail website and I started planning my travel and I saw in planner in mobile app I turned on filter for No seat reservations required and searched for travel from kopenhagen to hamburg. In the results I get I see high speed train and one IC train and it says the reservation is recommended.I want to know is it just a suggestion or I have to do reservation in that case?

1 year ago

micuFull steam ahead

asked in Train connections & reservations

Zugreservierungen in Schweden

Hallo, vielleicht kann mir jemand helfen. Ich versuche auf verschiedene Art und Weise Züge in Schweden zu reservieren und komme nicht zum Ziel. Schon bei der ersten Zugverbindung von Hamburg nach Malmö gelingt es mir nicht weder über die DB noch über die SJ oder Interrail Seite einen Sitzplatz zu reservieren.Ich kann auch nicht über die DB Seite nur die Reservierung buchen wir üblicherweise. Ich vermute ich mache irgendetwas falsch oder kann es sein, dass tatsächlich alle Züge ausgebucht sind.? Ich bin eigentlich diesbezüglich nicht so unerfahren, aber überhaupt nicht mit dem schwedischen Buchungssystem zurecht.Auch die Zugverbindung von Stockholm nach Oslo werden mir als nicht buchbar angezeigt.Bei der SJ App habe ich das Problem dass ich die englische Sprache nicht anwählen kann (trotz Kontakt mit dem Kundendienst Support ist mir das nicht gelungen) auf der Internetseite von SJ kann ich zwar die Züge sehen finde aber nicht den Button „nur Reservierung“.Ich würde mich über eine Antwor

1 year ago

Sigrid SchweigerNew aboard

asked in Eurail & Interrail Passes

Mobile instead of paper passes

Hi there,I'm about to purchase Eurail Greek Island Passes for travelling with my family from 13th August 2022. When checking out, I've noticed that the paper passes would not reach Australia/ our hotel in Greece by mail before 22nd August. Can we receive a mobile pass instead, to ensure being able to utilise the passes?Thanks in advance for responses.

1 year ago

Sy11Rail rookie

asked in Train connections & reservations

Nightjet Amsterdam to Munich reservation problem

I’m trying to make a sleeper reservation on the Nightjet Amsterdam to Munich on 14th August. The website won’t let me pay and gives me this error code:Reservation error (NJ-Code: NJ-02, TS-Code: WBS08085, Public ID: 70fd2fb9f0b847f49fcf33f36edde9a8, Support ID: NIGHT1_bB91lD85)Does anyone understand what this means?I’ve tried to get though the the support line in Austria but don’t speak German so I was wondering is there another way of making this reservation does anyone know? Many thanks

1 year ago

SHLRail rookie

asked in Eurail & Interrail Passes

Where I can start to use the Eurail Austria Pass when I move from Zurich to Innsbruck?

Hi, I am planning to move from Zurich to Innsbruck but I am confused with the coverage of Austria Pass.It seems that I can use my Swiss travel pass from Zurich to Buchs SG (in Switzerland), but is it possible to use Austria Pass from Buchs SG to Innsbruck? Or, should I use it from Feldkirch (in Austria, the next station of Buchs SG) to Innsbruck and buy the ticket from Buchs SG to Feldkirch separately?It would be thankful if someone enlightens me about this :)

1 year ago

mthomasRight on track

asked in Train connections & reservations

Bled to Zagreb - is our train running?

We are trying to travel from Bled to Zagreb on the morning of the 14th July. The train we want to get on is the EN40465 from Lesce Bled at 7:31 to Zagreb at 10:49. However on the OBB website this train is showing as not available to book tickets for. Does that mean the train is not running? Or just that it is fully booked? And would we be allowed to travel on this train with our passes but without a seat reservation - we are happy to stand!

1 year ago

HenryRail rookie

asked in Eurail & Interrail Passes

My Trip details dont appear in my online interrail.eu account - this means I cant use their reservation tool

I am going around in circles trying to work out how to reserve tickets on Spanish high speed trains. My family and I are flying in to Spain but thought we would take the train back across Europe. My problems are that I need to make seat reservations but trying to do that via an online search just takes me to sites that are set up for ticket purchasing not ticket reservations. It would be easier (I expect) to use the interail.eu tool, but for reasons that are unclear my trip details don’t appear on the online account I set up. Neither does it appear possible to query this with the interrail.eu as they don’t seem to respond to emails or accept phone calls. This is all very frustrating and worrying, Can somebody help?

1 year ago

Stefan ZupanNew aboard

asked in Eurail & Interrail Passes

Can I get an interrail pass if my country of residence it's not in the EU?

Can I get an interrail pass if my country of residence it's in Europe but not in the EU?

1 year ago

Page 279 / 471

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.