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12281 Topics

Wiktoria KurantNew aboard

asked in Eurail & Interrail Passes

I want to travel Iceland and GB but there is no rail connections. What can I do?

Hello! Do you maybe know what can I do when I'm from Poland and I want to travel Iceland and GB when there is no railway connection? Can I still travel for free anyways?

9243

2 years ago

David CottonKeeps calm and carries on

asked in Train connections & reservations

Print At Home Tickets - but we are away!!

Hi,We have been successfully travelling the Rail network of mainland Europe for a few weeks now and largely very smoothly indeed. However, we need to now book a seat reservation from Girona to Lyon and the only option we can get on any website is for them to be posted to our home address. This is no use as we are in northern Italy and live in Manchester! Has anyone come across this before or have any ideas as to how we can get around this problem. Thanks in advance.

2093

2 years ago

Billy WoottenNew aboard

asked in Train connections & reservations

How to make reservations so that they come up in the app?

Hi All, I am due to interrail in Mid July and am looking to start reserving seats, but am unsure how to reserve so the seats come up on the app. Any help would be appreciated! Thanks,Billy

422

2 years ago

Judith MartinRail rookie

asked in Eurail & Interrail Passes

Multiple trips on a two month pass

I’ve bought two two-month passes intending to make several shortish trips, returning home between. Now I read we only get one journey outward and one inward in our country of residence. Other people who have asked about this seem to have found answers but we’re in the UK, which means getting to and using Eurostar. Does this mean we’ll have to buy additional tickets?

1016

2 years ago

LéandreNew aboard

posted in Eurail & Interrail Passes

Rail planner wrong language

Hi, I just downloaded the Rail Planner app, and, while my phone is in French, the app is in Spanish. Anyone knows how to solve that?

12951

2 years ago

Gregor BuchenRail rookie

posted in Train connections & reservations

Reservierung 1. Klasse nachschauen

Hat jemand ein Interrail-Ticket 1. Klasse und kann für mich nachschauen ob für eine bestimmte Strecke eine Reservierung möglich ist? Der Hintergrund: Ich habe ein Interrail-Ticket 2. Klasse gekauft und dann festgestellt, dass an den gewünschten Tagen keine Reservierungen möglich sind. Bevor ich nun ein Upgrade auf die 1. Klasse mache würde ich gerne wissen, ob es da überhaupt noch Reservierungsmöglichkeiten gibt. Oder gibt es eine andere Möglichkeit nachzuschauen, ob noch Reservierungen möglich sind? Würde mich sehr über eine Hilfe freuenDie Reisedaten:2 Personen, Uhrzeit egalHinreise 04.07.2022 Göttingen - GuingampRückreise 16.07.2022 Guingamp - Göttingen

1032

2 years ago

Pernille Malberg DygRight on track

asked in Train connections & reservations

Problems booking reservations Bologna Munich

Are there others who have trouble booking seat reservations for your Interrail trip during the summer holidays? I will travel in mid-July. I have never had any problems booking seat reservations with Interrail in the past, which I have tried several times. The Website and the App just stand and search without any result. I have problems both in the Railplanner App and on the website www.interrail.eu I am trying to book seat reservations between Bologna and Munich /day time. My itenary is Copenhagen- Basel-Zurich-Chur-Tirano-Montorosso-Bologna-Munchen-Salzburg-Copenhagen. However, it only says in the App that it is Bologna-Munich that requires a seat reservation. But is it not also a good idea to book a seat reservation on the Copenhagen-Basel and Salzburg-Copenhagen routes? I am eager to receive some good advice.

49317

2 years ago

ChaosFull steam ahead

posted in Travelling by train

Are seat reservations mandatory for Visa application?

Hi everyone! I'm gonna apply for an Hungarian Schengen visa. I got an one month global pass. I'm told to present everything during the application. Flights (in and out) and accommodations are okay, they r fixed. However, I don't know how to present train reservations because I'm going to use the free trains mostly that doesn't require seat reservations. What do you do that? Is there anyone who had to apply for a visa like this?

2682

2 years ago

lexjanssenNew aboard

asked in Train connections & reservations

Prices temporarily unavailable Bruxelles to Lyon

Hi everyone! I am trying to book tickets from Bruxelles midi to Lyon Part Dieu on the TGV (17-7-22 and 23-7-22) but the interrail site says that either all placed are booked by card holders or that the prices are temporarily unavailable. Is there some other way we can book the tickets? We have a mobile pass btw. Thanks!

1313

2 years ago

Isabelle De SmedtRight on track

asked in Eurail & Interrail Passes

Pass extension

Hello. I have 3 mobile pass . Is it possible to extend their validity ? Many thanks. Isabelle

3678

2 years ago

IsmenaORail rookie

asked in Eurail & Interrail Passes

Rail Planner not letting me choose my start date

I’m supposed to travel on 13/07/2022 but when I go to choose my start date in the Rail Planner app I am only able to pick a start date from the 16/07/2022 onwards. I’ve emailed customer support about this but they seem to be taking at minimum three weeks to get back to any query which doesn’t leave me a lot of wiggle room. I’ve tried removing my pass and re-adding and no luck, anyone have anything else I can try???

473

2 years ago

ValyVavrickaRail rookie

asked in Eurail & Interrail Passes

Is it possible to return the pass?

Hello, I would like to ask if it would be possible to return my pass please. Or if someone would want to buy mine because I have to cancel my trip and I’m not sure if I’ll get a chance to use it later. Thank youBest RegardsValentýna Vavřičková

332

2 years ago

Siddhu VasanthRight on track

asked in Eurail & Interrail Passes

Cancelling travel day

Hello All. I have an Eurail Global pass flexi 7 days. I accidentally put in a travel date for 11th June, but I did not use it. I am not able to cancel it in the App now. Need help in cancelling that travel day. Can someone please advice. Need this resolution asap as I need to change the first travel day to tomorrow

6968

2 years ago

melasrelaNew aboard

asked in Eurail & Interrail Passes

Accidentally logged out, but it now says ''pass already activated''

I accidentally logged out of the application, so I wanted to log in again, but I get an error that the application is wrong and I should download another one, but when I try to log in to the other one, I get a message that my Pass is already activated and I cannot connect it with this app. Does anyone know what to do in this situation?

531

2 years ago

Maria SandstigRail rookie

asked in Eurail & Interrail Passes

When trying to register mobile pass with pass cover number and last name, it's not accepted.

HI!I have bought a Mobile Pass in Sweden and I would like to make some reservations. When I try to register my Mobile Pass-The Pass-cover number and my last name on eurail.com it doesn't accept it. How can I get forward?

1269

2 years ago

Peeranut ThirabootRail rookie

asked in Eurail & Interrail Passes

Why I can’t activate my Eurail global pass

I have plan to travel on this week but I can’t activate it. Already sent the email but no responses.

1855

2 years ago

Hazy_DaveyRail rookie

asked in Eurail & Interrail Passes

How long to wait for a reply (pass exchange request)

Hi!I sent a pass exchange request through the official form over a month ago and I still haven't recieved a response. I got the confirmation that they have recieved my request but nothing more. As you can imagine, I'm growing very tired of waiting to get some of my money back (or have a response that says it's not possible).I'm new to interrail, so my question is whether or not someone else has had the same experience lately? I understand that the customer support is busy right now, but is it normal to have to wait for over a month?Kind regards,Herman

581

2 years ago

Sean CahalaneRight on track

asked in Eurail & Interrail Passes

Disconnect pass from app

I am currently travelling in Europe and I have used once day on my pass. However when I uninstalled and reinstalled the railplanner app, I could no longer add my mobile pass. This is a serious issue as I have already had to buy a full fare ticket. I am also travelling tomorrow morning and it looks like I will need to book a bus if the problem isn't sorted. I should note my app is fully up to date, on an android phone, and I've contacted customer support numerous times today. Does anyone have a possible solution, or a more direct route to customer service

48318

2 years ago

david.pfrRight on track

asked in Train connections & reservations

Booked 2nd class seats but received 1st class seats

Hey Guys,as you see in the title, I have booked 2nd class seat reservations for trains from Zurich to Milano and from Milano to Ventimiglia via interrail, but I received reservations for the first class in the documents attached to the email. What can I do know? I think I won‘t be able to travel in 1st class with a global pass for 2nd class? I already tried to contact the costumer service, but it takes a really long time for them to respond. Can anyone help me?thanks in advance,David

36515

2 years ago

KamiRight on track

asked in Train connections & reservations

Reservations - Country of birth drop down menu urgently needs to be fixed- include “Other” option to enter manually.

I am unable to book seat reservations on Eurail as the passenger details page does not list my country of birth. It has been a very frustrating experience. I sent a message via Chatbot on Eurail site, however received an automated message after several days that there is a high volume of queries, and that I may not receive an answer any time soon.I noticed others had previously mentioned in the forum that their country of birth was not listed on the drop down menu. This should have been fixed by now, as others had alerted Eurail of the problem several months ago. All it needs is for the website to be adjusted to include “Other” option for Country of birth, to allow manual entry of country in a text box. Something else that Eurail need to fix is that the App should allow seat reservations to be done via the App, not to be redirected to the website.

1486

2 years ago

DanulRail rookie

asked in Train connections & reservations

Booking Reservations in Italy (Milan- Florence - Rome) doesn't work

I cannot get the reservation booking tool to accept my requests to book reservations between Milan and Florence and Florence and Rome. Does the system still not work?I find it difficult to believe that every single journey between those cities on 08/07/2022 and 10/07/2022 is already sold outI’d love to know what I’m doing wrong - many thanks

1044

2 years ago

Marci SzabóRight on track

asked in Train connections & reservations

Seat reservation is not avaible Vienna - Venezia

Hello everyone I am planning to take the nightjet train from Vienna to Venezia on July but unfortunately i couldn’t buy seat reservation. Does this mean that the tickets sold out or it will be available later?

21011

2 years ago

LucienIINew aboard

asked in Train connections & reservations

Reservation for Tende - Cuneo trains. Where to book?

Hello together,I’d like to travel from Tende to Cuneo with an Interrail Global Pass using the RE22956. According to the Interrail App, a seat reservation is required for this connection (though it’s a regional service?!) Is this correct and if so, where could I book a seat reservation (so far not possible via eurail or Trenitalia). Many thanks in advance!cheers, Julien

1182

2 years ago

juanonoFull steam ahead

asked in Train connections & reservations

Need seat reservation for a train from germany to france, but the bahn webpage tells me reservation impossible

As you can see in the image I need to get that ticket beacause it’s part of my journey from berlin to barcelona, does this mean that i won’t be able to get this train anymore, or does it mean that i have to get it at the station?

3527

2 years ago

seewulfRailmaster

posted in Travelling by train

WARNING Route Budapest - Bratislava is currently blocked.

Due a mudslide near Szob Hungary the Route between Bratislava - Budapest is currently blocked (atleast till mid August)Eurocities betwen Bratislava - Budapest will be diverted via Györ

4493

2 years ago

Page 337 / 492

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