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Bonjour, j’aimerai mettre l’application RAIL PLANNER en français. Savez vous comment je dois faire pour changer la langue de l’application ?Bonne journée.Alison
Hello all,my name is Ronald, from the Netherlands.Yesterday I bought a digital Interrail pass for 3 months, and I'm actually busy planning the 1st (outbound) train trip to the south of France, for which I need a seat reservation for a train from Paris Montparnasse to Pau, on the 10th of juni (18.11 - 22.26 hrs).However, while trying to obtain this reservation, the interrail system keeps on telling me that ‘prices are temporarily unavailable’.Alternative solutions proposed by Interrail:(1) booking a reservation via travel.b-europe. This does not work, as I am obliged to fill in a ‘pass cover number’ which apparently only paper passes seem to have; I have a digital pass.(2) buy a ticket at the concerning train station on moment of arrival ; In my opinion this is way to risky to try to get a ticket this late in timeSo my question is: is there another solution for a digital passholder to obtain this reservation?? Thanx in advance for your help!
My iPhone was broken and need to change battery, which might takes time.If I had already activated the mobile pass, but I haven’t use it, are there any resolve ways?
I was double-checking our passes for our upcoming trip and our dates of birth are both incorrect (one day before the actual date on our travel documents). Who should I contact to correct this?
Although I have carried out all the necessary steps to book, I am unable to book and pay for any train. In particular, I tried to book a Paris-Turin train for August 22nd and when confirming the payment it warned me that it was not possible to book the leg. However, I don't think this is due to the lack of seats on the train as it continues to be available on the site and some of my friends managed to book it after I tried it myself. I noticed that the problem concerns high-speed trains from france and also on the SNCF website it is not possible to book. How should i do? Wait to get there and book at the station praying for an available seat? I have already contacted support but I haven’t got an answer.
Hi, I’m new to Interrail. My trip starts 9 June. Presently on My Trip there is no Show Ticket. I guess you can only get the barcode /QR on the Travel Day? On My Trip it says Now travelling ?? On My Pass it says Ready for travel. Help, advice would be much appreciated. Thanks.
Do many people in wheelchairs use the high speed trains in Europe?Are their power lifts/?Are the washrooms accessible on the trains?
Hi,I have purchased a Eurail Global Pass on April 14th that I have NOT used yet. I sent several emails in the past week in order to have a full REFUND but had NO response yet. However, the website indicates it should only take 48 hours to have a response… I need a refund as soon as possible please this is an emergency. My pass number is EU30496688. I got the 10 days within 2 months - 2nd class pass. Contact me please -
Just wandering, when I download my pass to the app, is there anywhere within the app that I can see the original price of the pass?thank you.
hi, I have a question about outbound/inbound trips.I have a ticket with unlimited travel on all public transportation in my home country of Austria. So I really only use interrail for the portions of a journey that starts at the border. It seems I can't configure the rail planner app to acknowledge this. Whenever a trip travels through Austria, it demands I use the outbound/inbound slot.I can work around the issue on routes where there is a proper train station on the border where my trains actually call. ie: Viennna to Berlin on ICE will call at Passau which is technically in Germany but our Austrian flat rate tickets are valid up to Passau, so I’d add Passau to Berlin to my interrail trip.Is there no better way to do this?On routes where the train I want to travel on doesn’t make a stop at the edge of the zone of validity of my ticket it seems I can’t technically persuade the app to NOT use outbound/inbound segments, even though I am entitled to unlimited travel in my home country.
Hi, trying to book tickets from Brussels to London but our paper pass codes are not recognised by the system, seems there are too many numbers? I understand it is not always necessary to book in advance but I’m travelling with my son so need to book for piece of mind. Any help with this would be greatly appreciated. Thanks
Every time I try and reserve seats I get the message “please try to find an alternative connection. The unavailable leg will be removed from your cart”. This has happened with every reservation I have attempted, I really need help in figuring out what the issue is. Thank you
Hi :) I am 17 and this summer I want to do an Interrail trip. Im planning to do a trip to scandinavia and the baltic states. Therefore I want to take the ferry from Stockholm to Tallinn. The company is Tallink. Does somebody know whether I can take this ferry as an underaged or not?Thanks for your help!
hello allI am trying to make reservations only on Rail Europe using my Eurail pass, but can't seem to figure it out. will be travelling from Barcelona to Seville on July 17, Thank you.
Hey everyone just bought my Eurail Global Pass earlier this month which i need a seat reservation to get on the train. Btw i planed to go around italy with train and as you may know we need to book a seat reservation for some of the italian railway service. I know that i can book from ÖBB website but still i can’t buy it from there I’ve tried enough. Finally i can book my seat reservation from eurail web pages. I filled already the my personal data and my billing address. I just need to choose the payment method and pay it but weirdly i can’t here some picture to clarify thank you very much
Hi all;I’ve just purchased a mobile pass to travel through France, but I’ve now run into a problem in that I apparently need a “Pass Cover Number” in order to book travel on the French train network, and my mobile pass doesn’t appear to have one of these?Is there any way to obtain a Pass Cover Number for a mobile ticket? The trip sort of hinges on being able to make these French reservations and I’d prefer to not have to do it on the day of travel at the train station!
Hi,I would like to travel from germany to italy.So I checked out the routes and I have to take multiply trains to reach my destination.But sometimes I have only 5 minutes to switch the trains.In another conversation I read that you can hop on a later train when your previous train was late.But what happens when you just miss your train, because you couldn’t find it quick enough? And what about the reservations as well?Thank you very much, Hannah
My pass was bought for me as a present in December 1st 2021. I will not be able to use it due to work until after April 2023, will it last until then or will it run out ? I am nervous about downloading the app and activating the pass as I don't want to start a clock and leave me unable to use the pass.
I am having some issues booking for six. Paris-Mulhouse Ville, 10.20 on the 28th of July.the system doesn’t aloud me to book for six, and I am traveling with children so it’s important we travel at least in the same coupè.And if I try to split the reservation in two (it says it’s only possible to reserve max for 5, unselect some travelers) he doesn’t aloud me to buy the second reservations ( it seem you have already a reservation for this trip) pls help
Hi!I’ve seen this question asked but can’t find a definitive response anywhere. Can I still make reservations via oebb if I only have a one country pass for Italy?When selecting discount, it only gives a Interrail / Eurail - Globalpass option.
I’ve purchased a EuroPass and am trying to make 1st class reservations in the app to a number of cities. Some of them say they are not available. When I try to check out, I get an error that states that some of the legs are not available and to find another train or remove them. I removed those destinations from my cart and try to check out again. I get another error that states one of my trips can’t be booked, but it doesn’t tell me which one. Don’t know what else to do.
Hello everyone!wanted to ask a tip!i’ve never done interrail, i just downloaded the app and have my pass;wanted to ask you what happens if you plan a trip from A to B but you have to change trains, what happens if you lose one connection, can you just jump up on the next train? Is it still valid? thank you
Hi. >» Yes, I read other topics about this but I still don’t know how to do this:I already have a global pass. Now my friend joins me for 2 weeks so I buy a 2nd global pass (for him). > > > Can I best add his pass on my device or doesn’t make that any difference (he will travel with me his whole trip).> > > How can I make reservations for 2 seats next to each other (with the 2 interrail passes).Thank you!
