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UkoRail rookie

asked in Train connections & reservations

Mistake in eurostar reservation on SNCB

Hello, I want to ask you about a reservation on SNCB international.I made a reservation of 2nd class seat as eurail pass holder on SNCB international. Although I have a 2nd class pass, I mistakenly chose 1st class pass holder. I think it isn’t so serious problem because I’m a 2nd pass holder and I bought a 2nd class seat. However, I want to make sure it’s okay or not.

1033

10 months ago

mwey97719Keeps calm and carries on

asked in Train connections & reservations

SNCF/TGV Basel or Zurich to Paris seat reservation

How far advance can seat reservation can be made for SNCF/TGV train from Switzerland (Basel or Zurich) or Strasbourg to Paris?? We are planning to travel at the end of May. Currently not too many options showing on SNCF website, and on Eurail website, all show Pass not Valid, I understand it is too soon to make a seat reservation, but can anyone help me with the timeline please ?? Thanks so much

5239

10 months ago

imerik1Right on track

asked in Train connections & reservations

Do I need supplements for Amsterdam Schiphol to Brussels Midi

I'm a Eurail 2nd pass customer and I'm creating my journey, but on my way from Schiphol to Brussels Midi it appears that I need supplements.I want to take the regional train trip at 8:43 on February 18, 2023.Should I do something with this add-in or is it a mistake?Do I need to pay something? Just add it to my journey? Do I need to buy something at the train station?

1082

10 months ago

Susan MartinsonNew aboard

asked in Train connections & reservations

Venice to Milano/ milano to Locarno

Why can’t I find a train via global europass from Venice to Milan and Milan to Locarno

381

10 months ago

leo4566New aboard

asked in Train connections & reservations

There's a train on the Rail Planner App but not in the Seat Reservation System

I discovered a train journey listed on the Rail Planner App, departing from Muenchen Hbf and arriving at Heidelberg Hbf, scheduled for 07:46 - 10:44. However, I couldn't find this particular train in the Seat Reservation System. Can I use my Eurail Pass for this journey?

571

10 months ago

Matteo SekelaRight on track

asked in Train connections & reservations

Which QR Code do I use to board: Reservation or app?

Hello, I am planning on travelling to several destinations in Europe beginning in February. I purchased a 2 month, 10 day travel pass. I just reserved my seats to go from Milan to Bern, and I received an email providing me with a QR code. I have also connected my pass to the Rail Planner app. To my understanding, once I click the button on one of my selected journeys, I will be given another QR code under the “passes” section of the app. Is this QR to use one of my 10 days of travel? do I need both QR codes to board the train, or only the one from booking my reservation?

1023

10 months ago

Mikaella SpencerNew aboard

asked in Eurail & Interrail Passes

group travel access to passes

3 of us have bought passes individually but want to access our trip from different mobile devices is this possible or do we all need to be logged into the same account?

531

10 months ago

Maria MMFull steam ahead

asked in Eurail & Interrail Passes

day without using interrail pass

I start my interrrail today. I have 6 days in a month. Tomorrow I do not want to use it. Do I need to do something or just dont open it all day ?

772

10 months ago

DELIANE ROCHARight on track

asked in Eurail & Interrail Passes

cobertura suic

I would like to ask some questions about tours in Switzerland. I bought the Eurail Pass Global, what do I still need to buy to go to Mount Titlis?The same question applies to getting to Junhfraujoch.Does the Eiraul pass also cover the journey from Interlaken to Grindelwald?Does the Eiraul pass also cover the journey from Interlaken to Lauterbrunnen?

592

10 months ago

Joost26Keeps calm and carries on

asked in Train connections & reservations

Paying twice for a reservation?

Hello,I ran into a very strange situation this morning. I try to make a reservation for the direct TGV from Brussels to Valence on the 27th of april. While trying that at raileurope it says ‘rail pass does not apply for this trip’. While trying at the interrailservice it says ‘tickets may be sold out’. However if I split the reservation it does work. The train from Brussels to Valence stops at Lille Europe. If I request a reservation from Brussels to Lille and from Lille to Valence it does allow me to make a reservation. So that basically means two separate reservations for the same train? Raileurope even puts me in exactly the same seats. What is going on here? I dont really like paying the double fee.

27313

11 months ago

KumarvishwasNew aboard

asked in Eurail & Interrail Passes

Last Name empty on passport so what needs to be put in Last Name field

Hello Everyone, I’ll be travelling to Europe during April this year and was thinking to buy the Eurail Pass for my travel from one city to another. My passport is having just the Given Name(First Name) as two words “ABC XYZ” while my Surname(Last Name) is Empty so how should I be entering my name while buying the pass so I do not face any issues during my travel. Let me know if someone have had the same issue and how you addressed it. Thank You in Advance :)

3113

11 months ago

miawisbeyNew aboard

asked in Train connections & reservations

Seat Reservation Numbers

I have just tried to buy 2 tickets for interrail travel, and kept having an error occurring. When my boyfriend and I did it separately, it went through. I have just received the tickets and completely forgot that we would not be sat next to each other. These are for trains that ‘seat reservations are reccomended, not required’. Does anyone know how strict these seats are? We would like to sit next to each other but don't want to incur any fines. Luckily, the seats are in the same coach, just different seat numbers.

812

11 months ago

LindsfisherNew aboard

asked in Train connections & reservations

Salzburg to Paris Couchette

I’m looking to book couchettes for my family on a Friday night train in late August from Salzburg to Paris. I know it is too early but I can’t find any couchettes available for Friday nights that appear to be “open”. Is there something special I need to do? Should I plan an alternative route or way of transportation?

431

11 months ago

Luc De LaatNew aboard

posted in Travelling by train

Can someone help me plan?

I'm planning an Interrail trip and would like to visit the following cities:Sofia (Bulgaria) Skopje (North-Macedonia) Mojkovac (Montenegro) Belgrade (Serbia) Budapest (Hungary) Bratislava (Slovakia) Prague (Czech Replubic) Final Destination, home (The Netherlands)However, when I use the Interrail website to plan my route, it says that it is not possible to travel between these cities by train. I'm wondering if there are any other train routes that I might have missed, or that someone else knows a better way to travel?

851

11 months ago

meminbRail rookie

asked in Eurail & Interrail Passes

Question about Home Country

Hello.Me and my wife are originally from Turkey but we are in Germany for 6 months. We are considering buying 2 months in a row pass. So we can travel freely and by taking a break. But if there is a home country question here.Can we choose Turkey as our home country? So we can return to our home in Germany and travel back when we want again. I am asking because paying for trains to the border in Germany every time will cost a lot and it will not be useful and preferable for us.(We have a residence of course in Germany, but also in Turkey. But we do not have a residence permit, only D-Type Visa.)

512

11 months ago

Maria MMFull steam ahead

asked in Travelling by train

From St. Moritz to Luzern....What is the best way? And the fast one?

I already travel fromZermatt to St. Moritz.Now I want to go from St. Moritz to Luzern.…What is the best way?And the fast one?Thanks a lot.

832

11 months ago

TonisRight on track

posted in Train connections & reservations

Reservations on Italian Trains - Eurail Pass

Hi all, we are going to purchase a 10 day over 2 months global Eurail Pass, 1st Class, as we are travelling from the UK to Budapest to Switzerland and then into Italy. The only thing I'm confused about is booking reservations for trains in Italy, and what class 1st class Eurail relates to on the many classes on the high speed Italian trains, Business, Premium etc? Also do I make the reservations through the rail planner, or Italiarail or somewhere else?Thanks 😊

851

11 months ago

Diane BorgRight on track

asked in Train connections & reservations

Change set "change over" time + Group seating

Hi, I have 2 questions; When planning a trip requiring a train change, I notice there is often a very brief amount of time eg: Brugges to Paris via Brussels has 10 mins (or less). The first leg does not require a reservation so, can I catch an earlier train to ensure I have enough time to catch the second one, which DOES required a reservation? If so, how do i do this on the planning function on the app as it defaults to the quickest trip? or doesn’t it really matter as long as I am there in time for the train requiring reservations? We are a group of 6 and would like to sit together if possible. Does this mean 1 person has to make all the bookings? How does than work with the app?Thank you and I apologise if I have been long-winded and unclear.Diane.

1156

11 months ago

Lee ting yiRight on track

asked in Eurail & Interrail Passes

Meal on European Sleeper?

Hi, is there any meal included in European sleeper, I bought a couchette ticket.

3943

11 months ago

Samantha LaneKeeps calm and carries on

asked in Train connections & reservations

Info on interrail app OR Raileurope website which one is correct?

I have been looking on Rail Europe for trains - and the information is different on this website than on the interrail app. Train from Bruxelles-midi to Koeln Hbf 24th July 2024 16.23 arr 18.15. I am struggling to get a Eurostar seat booking for this. So looking at trains without seat bookings:On the interrail it states you go to Liege-Guillemins with ICE 317 first, and then to AachenHbf and then Koeln Hbfon Rail Europe ICE 317 is a direct train to Koeln Hbf and I do not need a seat reservation.Do you know which is correct??? Very different trains?

864

11 months ago

NewcastleTouristsFull steam ahead

asked in Train connections & reservations

How to use the Rail Europe website for reservations

Can anyone signpost me to instructions on how to use the Rail Europe website or app to make reservations with an Interrail Pass? I’ve tried going through each step of the booking process and cannot see where to enter Interrail pass? Thanks

12065

11 months ago

Kelley ChistianKeeps calm and carries on

asked in Travelling by train

Usando o passe dentro de Paris

Boa tarde!Gostaria de saber como identifico o ticket para embarcar em percursos dentro da cidade que estou, por exemplo.Estação Paris gare - Choisy Le RóiPreciso fazer várias vezes esse percurso, além de precisar ir para os pontos turísticos de Paris.Eu não sei onde pego aquele QR Code para andar nos trens, se não há reserva paga. Outra questão é em relação aos dias que seleciono para usar os ticket, por exemplo Eu comprei o passe para 10 dias durante 2 meses. Então só posso usar os trens no dia que eu registrar um dos 10 dias?

676

11 months ago

Lily RexRight on track

asked in Eurail & Interrail Passes

add a eurail child pass

Hi, me and my partner have ordered our passes, however we didn’t add a pass for our daughter 2years old as it said she was obviously free. We are now trying to do seat reservations and can see we should have added a free Eurail child pass when paying?? Is there anyway to add this on now? Thanks so much. lia

54110

11 months ago

Jenny LoKeeps calm and carries on

asked in Eurail & Interrail Passes

Wrong start and end date of my Flexi Passes

I purchased 3 Flexi German mobile rail passes 7 days within 1 month on December 9th 2023. I plan to travel starting on March 30th 2024. But on my order confirmation and app shows “Activate this pass by February 1 2024”. I tried to make seat reservation for March 30th, the web page shows my pass is not valid on this date. I am not able to travel with theses passes if the condition is like this. I did not recall I need to enter start and end sate during booking process. The website shows the pass can be used within 11 months from purchased date. Submitted support request but have not heard from the customer service. Anyone knows why this happens? Is there any way I can change this? The passes haven’t being activated yet. Thanks for helping!

983

11 months ago

mwey97719Keeps calm and carries on

asked in Train connections & reservations

Reservations TGV/Lyria

Hi everyone, I’m a newbie here, tried to make a seat reservation for our family trip in June; 1/6/24 from Paris to Basel, many options showing “Pass Invalid”, advising me to either book another train or purchase a separate ticket; isn’t Eurail Global Pass including TGV/Lyria with a seat reservation fee?? Or perhaps it is still too early to reserve a seat for TGV, I saw many won’t available until 90 days or 60 days before the travel date, only Eurostar allows reservations 6 months in advance, which I was able to complete it without problems last night. Thanks so much

2632

11 months ago

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