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8099 Topics

Jan Machielsen
Jan MachielsenRail rookie
asked in Train connections & reservations

Seat Reservations in Portugal

Hello everyone,Sorry first time poster here. :)My partner and I are travelling through Portugal early April. i read that seat reservations can only be bought from vending machines and ticket offices inside Portugal and I just want some reassurance that they won't sell out around that time of year?Basically, we've had to rejig our entire trip because Eurostar seat reservations had sold out. (Hence the paranoia!) So instead we're flying to Faro instead and travelling up. The plan is to arrive 31 March. Take the train to Lisbon on the 1st, to Porto on the 2nd, and then to Vigo on the 3rd. Thanks! 

3
Jan Machielsen
13 days ago
F
finn.boRail rookie
asked in Eurail & Interrail Passes

Wrong country of residence

Hello,my name is Finn. I bought an Interrail ticket with a 50% discount.The country of residence on my ticket is Germany, but I actually live in Austria.I haven't activated the pass yet. Is it possible to change the country of residence from Germany to Austria? Best regards Finn

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Cagatayhan Aksu
13 days ago
C
Full steam ahead
crossevFull steam ahead
asked in Eurail & Interrail Passes

Family of 4 and not sitting together

We just used the Eurail website to book 1st class business class tickets for a group of 4. The tickets we were sent are for Trenitalia. The problem is that our group of 4 is not sitting together. The seats assigned are not one of the 4 person seats around a table. We checked the Trenitalia website and there are plenty of 4-seat options for a group of 4. How can we change our seats to one of the 4 seat options. We were able to bring up our tickets on Trenitalia’s website, but it will not let us change the seats. Is there another option that will allow us to change out seats so that we are sitting together.

2
C
Full steam ahead
13 days ago
B
Bradley BrownRight on track
asked in Eurail & Interrail Passes

Activate or Reservations

I am buying my Eurail Pass and before I do, I would like to ask a question.  I want to set a couple of Reservations up now but I am not traveling until the 1st of June. I am getting a Mobile not Paper.Question.... in order to make the reservation do I have to activate my pass... I am not talking about linking (unless "linking" is the same as "reserving")?Any tips or "things to watch out for" when making reservations would also be appreciated!Thank you

3
A
Full steam ahead
13 days ago
B
Bradley BrownRight on track
asked in Eurail & Interrail Passes

Entering Passport Number after purchase

I want to buy my Global Eurail Pass during this 10% sale but my passport has not arrived yet. Question... can I buy the Eurail Pass now and enter my Passport Information later or is it you got to enter the information when you buy the Pass?Thank you very much in advance!

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Railmaster
13 days ago
V
VJohnnyNew aboard
asked in Train connections & reservations

Why can't I find trains between Porto, Portugal and Santiago de Compostela?

We are planning our train schedules for Spain and Portugal this summer. We find trains for all of our travels except for Porto to Saniago de Compostela to Segovia in July. No trains come up for this route. Up to Porto and Segovia into France show trains in July so I would not think that it is schedules aren’t available. Any thoughts?

1
BrendanDB
Full steam ahead
13 days ago
MerlinK
MerlinKRight on track
posted in Train connections & reservations

Double Booked Eurostar by mistake

Hi, I wondered if anybody else has had the misfortune to make an error like I have and double booked the Eurostar ?I booked a journey and for some reason it was duplicated ( probably something to do with my less than up to date computer skills ! ) and so I have now paid for two journeys for exactly the same people at exactly the same time.I contacted eurorail to explain this was a mistake and was told curtly by email that sorry I could not get a refund.I understand the no exchange / cancellation by the ticket holder policy but surely if you have made a genuine mistake its a bit poor to be penalised by eurorail who have been known to make the odd mistake themselves…..Does anyone have any advice please ? ( other than sharpen up my computer skills which is a given...)Many thanks

9
MerlinK
13 days ago
I
Full steam ahead
IanFull steam ahead
posted in Train connections & reservations

Strikes in France. My options?

HiI wonder if anyone can help me? I shall wake up in Montpellier this Saturday and will take a local train to Nimes and then I have reservations for the train to Paris at 1214hrs so I can get my Eurostar reservation back to London leaving Paris at 1713hrs.  The problem is that SNCF has emailed to say that they have cancelled the train from Nimes.  Does anyone know what I can do so I get back to London on Saturday please? 

16
JDH
Full steam ahead
13 days ago
L
LoraRail rookie
posted in Train connections & reservations

Need help figuring out UK travel - Seat Reservations Required vs No Reservation

Hello! Newbie to rail travel and I’m trying to figure out how to get from point A to point B and when I need to book a reservation. I purchased a 5 day Eurail pass for myself and my daughter. I have read that it is possible to get around the UK without train reservations but I’m struggling with when I need to have a seat reservation and when I can use the Rail Planner app on the day of travel. I’m embarrassed to say that I’ve left it to last minute if I need to book a reservation because I see many options are not available now. This trip was fairly last minute to begin with so I’m trying to make it work! :-) I only booked my airfare less than 2 weeks ago!I have booked and paid for a seat reservation on Eurostar for the trip from Paris to London and back. So yay! I’ve got that arranged. No other train travel or hotels have been booked/reserved yet. When I search for train times, ALL the trains are “Not available from Eurail.com.” Both those requiring a seat reservation and those not re

26
N
Keeps calm and carries on
13 days ago
J
JannesHNRail rookie
asked in Train connections & reservations

Cannot book reservation when logged in

I cannot book a reservation while logged in. The ‘Book reservation’ button just disappears. Why?In the first screenshot beneath, the button is there but I’am not logged in. In the second I am logged in, which is needed to proceed with the booking, but the button disappears. How do I now book a reservation? 

11
J
13 days ago
H
Hirav73Rail rookie
asked in Eurail & Interrail Passes

hello i need to reserve seat for 11th May 2023

Please find below connection I am not able to reserve seat for any connection, advise me best possible way to travel to Paris from Basel I have EU rail Global pass  

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A
Railmaster
14 days ago
T
Full steam ahead
Traveller749Full steam ahead
asked in Eurail & Interrail Passes

Eurail Global (Paper) Pass despatch delays

I ordered our passes by 7 June 2022.  Eurail shows payment as received, but hasn’t yet sent the passes by mail.  It claims we will receive these by 16 July 2022.We are in Australia and depart for overseas towards the end of September 2022.With previous Eurail Golbal Passes years ago, I had always bought a paper pass locally from a Eurail-affiliated travel agent, but the only one in Melbourne I tracked down said it only sells mobile passes (at a substantial added cost to the price the Eurail site charges.We don’t want mobile passes as I can’t rely on smartphones, and as a bonus I enjoy filling in the record of travel and posting it to Eurail once back in Australia.I realise the Eurail office is likely to be very busy (and perhaps is having difficulty obtaining sufficient staff) but there’s not even a Eurail Aid office in London, UK, Paris or France yet the UK is where we commence our travel.It’s impossible to book seats on compulsory reserved seat trains until we have the paper Pass num

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Railmaster
14 days ago
L
LuxiLuxiNew aboard
asked in Eurail & Interrail Passes

Global pass for regional German railway

Hello,I am sorry if this question had already been answer but I don't find where.I just want to know if I can use the regional railway in Germany with a global pass (I believe it's possible but I am not sure) or if I need to take a one country pass ? Thank you very much !

2
Y
Full steam ahead
14 days ago
Sofie van Haperen
Sofie van HaperenNew aboard
asked in Train connections & reservations

Seats reservation booked but not located next to eachother

Hi! Me and my friend will travel together to Budapest next month. We both booked a seat, but unfortunatly the seats are not located next to each other. Is it possible to book new seats? Thanks in advance!

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R
Railmaster
14 days ago
J
Jean brotteRail rookie
asked in Train connections & reservations

Eurostar Problem with seat reservations

Hi community, I bought a mobile global Interail pass a few days ago and since then I have to say my experience with Interail website and customer service has been completely awful. I was first able (after experiencing many problems with Interrail website though) to book my first trip: Colmar (France) - London. Unfortunately after that it has been impossible for me to buy my second trip on the website: London - Bern on the 31st of July 2022 or even only London - Paris via Eurostar.The website says ‘prices unavailable. Check back in a few hours to see prices and book this seat reservations’. I have been checking now for many many hours and days and it is still the same.I have to add that before I bought my pass I was able to check the prices of these trips and all on their webiste, so I really don’t understand what is going on now.  Then I wrote Interail customer service several times from last Friday and still got no answer from them. I have been looking on forums and websites for hours

11
Susan Myint
14 days ago
Nittaya Sanguanngarm
Nittaya SanguanngarmNew aboard
asked in Eurail & Interrail Passes

Eurail for youth

We are traveling to some countries next May and June. We plan to buy Eurail global pass. My son is 27 years old and 16 days  on the first day of traveling. I am wondering if he can use Eurail global pass for youth? 

1
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Railmaster
14 days ago
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barbara bRail rookie
asked in Eurail & Interrail Passes

Seat Reservations and Pass activation in Switzerland

Reading thru this section of Q/A I believe I cannot book seat reservations via the Eurail site, without FIRST activating my pass.  Some have said to book reservations directly on the specific train site, but when I tried to do that for SBB.ch, it didn’t give me a section to show my 1st class Eurail pass, so it wanted to change me a huge price for the seats.  So I went back to the Eurail site to activate my passes, since I am 99.9% certain of my first day of train travel.  The Eurail site wouldn’t let me activate it online...with the message that I can only activate an online pass at the time of purchase OR in person at a train station.   Am I understanding this correctly??   Thank you in advance

2
R
Railmaster
14 days ago
D
Donna99New aboard
asked in Eurail & Interrail Passes

Pass travel dates

Hello the last date to activate my 2 month pass is 10th April, can i activate it on that day  then start to use it for the very first time  on the 14th April ? 

1
R
Railmaster
14 days ago
ARAB ABDELHAMID
ARAB ABDELHAMIDRail rookie
asked in Train connections & reservations

IC 390 Reservation - Night train Hamburg to Copenhagen

Dears, I want to make Seat reservation for the night train IC 390 which goes from Hamburg to copenhagen on 23 June 2023. (23:56 to 7:03) I tried using DSB and DB sites, both say that reservation is not possible, while Eurail site says that no seat reservation is required. Could you please let me know if there is a possibility to make the reservation or not. Thank you

5
A
Railmaster
14 days ago
C
ChloetRight on track
asked in Eurail & Interrail Passes

Starting a trip tomorrow, some questions on what to do!

Hi I’m nervously leaving tomorrow from the UK on Eurostar but I’m confused by the railplanner app and also how to go about planning my trip.When I look at the map of train routes it only shows the major cities, is there a map showing all train routes we can use with a global pass?Also adding ‘trips’, is a trip the global pass or is a trip one train journey?And I bought my eurostar ticket on b-europe and somehow have to add it to my pass?! Confused by it all... 

4
C
14 days ago
K
Full steam ahead
KyleFull steam ahead
posted in Eurail & Interrail Passes

Problems with adding journeys manually

I have had to add journeys in southern Italy and Sicily manually but when I go back into My Trip later on they have disappeared. Any suggestions?

3
K
Full steam ahead
14 days ago
S
SavioBarrettoNew aboard
posted in Eurail & Interrail Passes

Which pass to select Swiss pass or EU rail pass

Hi,I am travelling to Switzerland and Paris during my Europe trip with family. I will be in Switzerland for 8 days and 2 days in paris. During my switzerland stay I would be visiting Mt. Titlis, Tow of Europe, enjoy Glacier Express (reservations done already). visit Montreux )Golden Pass - chocolate train).After switzerland would travel to Paris by train. Considering my extensive train travel, I would like to know which rail PASS I should go for. Is it Swiss pass or EU Rail pass?Can someone suggest me which would turn out cheaper for me. We are three people travelling. (2 Adults and one youth-15 yr old). 

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T
Full steam ahead
14 days ago
H
HubertusRight on track
asked in Train connections & reservations

OEBB app Italy QR code on the phone or printed

On the Forum I read about the ÖBB app as a good possibility to make reservations in Italian trains. Tomorrow we want to travel from Milano to Rom. Seat reservation in the öbb App is possible but I get told: Ticket bitte vorab ausdrucken. Auf A4 papier ausdrucken. My question is: what is the alternativ? If I go to the Station about one hour earlier can I get the reservation too in a Ticket office? How much time does that take?

3
H
15 days ago
M
michaelyjkoRight on track
asked in Eurail & Interrail Passes

Two passes causes issues with booking trains

Hello,I don’t use the old one (expiring soon) and purchased a new one. When I try to book trains, the system seems to be associated with the old one and therefore can’t book with the new one. What do I do? The old one: expires in 10 daysThe new one: Validity period (currently set at Aug 3-Sep2)

4
M
15 days ago
M
Keeps calm and carries on
Maureen CooneyKeeps calm and carries on
asked in Train connections & reservations

Milan Stations

Hi - would be grateful if someone could clear this up.  I cannot find info anywhere…..   I am training in from Lecco (on Lake Como) into Milan.  I don’t know what Milan train station I will arrive at?  I am then getting on train from Milan to Bolzanno Bozen.  Again, don’t know what Milan station this train goes from.  Can someone please identify what is the name of the Milan train station for these two trains, as there appears to be a number of main train stations in Milan.  many thanks. 

6
T
Full steam ahead
15 days ago
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