Solved

Hi,I had already made some seat reservations before I downloaded the interrail app on my phone. Now that I have downloaded the interrail app, I added the journey and want to connect the made seat reservations to the journey on the interrail app.  Is this possible?  Kind regards,Janne

Hi I wonder, I chose to purchase the internal pass 1st 10 days in 2 months in April but has now realized that I won't need that many days as some trips will be made with Flixbus etc. I would rather save some money and get the 5 day pass instead (rookie mistake I know). My first question is therefor is it possible overall to change your pass to another one and get the excess money back? Even if its an administrational fee. I don't think I activated my pass already.However, I already bought two seat reservations with my pass number (nice - Paris and Paris - London with Rail Europe). These reservations can be changed so they are flexible and semi flexible. Therefor I also wonder could I still exchange the pass if I already booked two reservations? Im a little lost and couldn't really figure out all the information online. I would be open to cancel the seat reservations and get new ones if that's an alternative. Thank you/First time solo traveler and first time interrailer

Hiis there a general problem with making reservations? I get an error when trying to pay that the “error is on our side”. Same problem on mobile and PC.

Hello there,We are planning a travel with a group of friends, and we're wondering what was the best way to proceed in our scenario.We are pretty much all living in different cities in the same country, and will therefore start out journeys with different itineraries.On our first day of travel we will then take different trains in the morning, then progressively gather in 2 different points until we all travel together for the 2nd half of the day. Then we will travel together for two weeks, and again progressively divide the group on our way back home in the last days.What would be the best way to proceed for seats booking ? We would like to seat together whenever possible for the common journey, but we are unsure how to do this with the limiting number of pass transfer between devices (only 1 time ?).Has someone experience with a similar travel ?Thanks in advance ! Edit : just to be precise, we need to book seats for the separate parts of the travel (first and last day of the journey)

I have bought a flexi pass for 10 days over 2 months .However the pass won’t let me activate it until the 1st of September in the app. Obviously not very  helpful since I’m in Spain now. 

Hi, I have the Interrail Global Pass and a seat reservation from Paris to Lyon Part Dieu.Now I realize that my train terminates at Lyon Perrache which is close to my hotel. If possible I like to stay on the train to Perrache. So my question is: would that be ok (the pass covers the full trip) or could there be a problem as the reservation is to Part Dieu only? 

Hi, so I was putting some seat reservations in my cart on the website and was using my 4 free credits. As I was browsing for more, it said that my old ones where expired and that I would have to remove them from my cart. Problem was that I actually couldn‘t remove them and it told me to try again later. So I tried again the next day and it still didn‘t work. Now I‘m stuck because I can‘t get my credits back and I somehow can‘t even book reservations with money because the other ones are still in my cart. Anybody have the same problem and know how to fix this?my trip is in a week and I don‘t know what to do. 

I'm trying to book a train to go from Italy to Vienna that requires a mandatory reservation, but I couldn't take it at that time and it expired, and it stayed in the shopping cart, but I tried to remove it to add that same train, since it asks me to do that, and it doesn't let me delete it, it gives me an error, and I've been like this for about 4 days.

Hi EveryoneI have a 1st class one month global pass which I am using in October 2025.I need to use the Tram/Train from Chateaubriant (France) 14d05 to Nantes (France) 15a29 on 30/09/25 and can’t find a definitive answer as to whether my pass covers this journey. As far as I can see from the pass rules trams are not covered however I can add the journey in the app to my pass so I am guessing that this journey may be covered?Could anyone confirm whether this is the case?Many thanks, Mike 

I have bought two passes for two separate tripsOne trip starts tomorrow and I have linked this to one pass and activated the pass. But the app sent me a notification saying I am starting a trip tomorrow and have no connected trips. I have checked and have linked the trip to the right pass. How to solve?

I’m booking seat reservations for this train (look above). Does anyone know which site I should buy the reservations from to get the best price? Thanks in advance.

Hola!! Estoy por adquirir el pase global impreso de 10 días en 2 meses y tengo unas dudas que me gustaría aclarar: 1.- Las reservas de asientos las puedo hacer a través de la APP (Rail Planner) o la misma web Interrail? Ejemplo del viaje:Barcelona - Lyon (requiere reserva) - Lyon - Geneve (sin reserva) - Genev - Fribourg (sin reserva) - Fribourg - Bern (sin reserva) - Bern - Interlaken (requiere reserva)Estos dos trayectos, puedo reservar desde Interrail o solo se puede con las compañías ferroviarias correspondientes? 2.- Entiendo que antes de subir a cada tren debo rellenar el papel del pase con el viaje que estoy haciendo (Ejemplo: Geneve - Fribourg). El problema es que he visto que tengo un transbordo muy corto (5 minutos) y me preocupa perder el tren, puedo borrar ese viaje del ticket y agregar el nuevo correspondiente al siguiente tren en dirección a Fribourg?  3.- ¿Qué pasa si he perdido un tren con reserva de asiento porque el anterior tren se retrasó? Debo hacer otra reserva de

I am undergoing an internship in Amsterdam, but my official residence is in France. Unfortunately, I mistakenly selected the Netherlands as my country of residence during the purchase process.Sadly it is impossible to make the change online, but given that the purchase was made less than 10 minutes ago, I kindly request some assistance in rectifying this error. It is crucial for me to have the pass correctly reflect my French residency, as I plan to travel from and back to France.Thank you for your support.

Hello all. My wife and I will be going to Murren for 5 days next month. On the 2024 Eurail pass coverage list for Switzerland, the pass now covers the trip to Lauterbrunnen, to Wengen, and to Murren if I read the list correctly. I tried testing out the Rail Planner by adding a journey from Lauterbrunnen to Murren. It let me enter the trip from Lauterbrunnen to Grutschalp on the cable car, but it does not allow me to enter Murren BLM as a destination. I’ve tried this on both the Rail Planner on my mobile app and on my desktop. I had read on the forum a few months ago that the trip, including the narrow gauge train from Grutschalp to Murren, was covered. Is this incorrect? Thanks.

Negli ostelli, i minori di anni 18, nel mio caso ho una figlia di 14 anni, si attengono fiscalmente al regolamento e quindi non vengono accettati nei  dormitori o sono più elastici?

How can I be sure Ive booked a double sleeper for 2?  Eurail site offers a T3 singolo , while Trenitalia offers a doppia cabina intera?  Is this the same thing? 

Hi everyone. I am tossing up between the 2 months consecutive and the 15 travel days within 2 months pass. I have put my trip into the ‘trip planner’ on the Eurail website and I think I would be doing about 15/16 travel days. Is it worth the extra money to buy the consecutive pass to allow for more freedom if I decide to do a spontaneous day trip somewhere?The pass as a whole is confusing to me so I’m not sure if I am misinterpreting how it works. Any help or advice would be incredibly appreciated!Thankyou!!! 

My partner and I each have a pass on our mobile.   One of us will book tickets and make seat reservations for both of us.  How do we get tickets to show on both devices?  

HiI will be reaching Venice San Lucia train station on 8 September at 2.30 pm and will depart from Venice at 10 am on 10 September. I am planning to buy a multi-day pass for travelling on  Vaporetto  during my stay.Should I buy a 48 Hrs pass or 72 hours pass? I am travelling on an EUrail Global Pass.I am planning to buy on line tickets for MUSEI DI PIAZZA SAN MARCO - PALAZZO DUCALE. I am 75 years old and my wife is 73 years old. We are Australian citizens. Can I buy OVER65 ticket or should I buy SINGOLO ticket for my wife and myself?Regards 

Hi, I'm currently in Tirano and I want to travel back to Utrecht, by using 2-3 travel days. Any tips? I now Milano would be an option, but I prefer to go to another place. All advice would be very helpful.I'm mainly looking for train rides with not too many transfers and not too expensive seat reservations, and I prefer not to go via Switzerland, since I just left Switzerland. Thank you!!

Can someone please help with Train ticket info that’s fit for us? Traveling Swiss & Italy from July 15. What ticket should we buy, where from , please guide usHI. We are 2 traveler. We will be in Zurich on 15th July 2025. I have 4 day to travel and see best places in Switzerland. From 15th to 18th July my hotel is in Zurich. These 3 days I need to stay in Zurich but we can go for day trips, need to come back to Zurich hotel everyday for 3 days. on 18th July I can stay in any other city, for example Zermatt, Bern or Geneva which is easier for me to go for my next destination, Milan, Italy. On 19th July we need to be in Milan. On 20th in Venice. 21st July I need to be in Rome. I do not have knowledge how to plan and travel in train. Can you help us to get the right train trip solution ?

Je suis en train d’effectuer mes réservations de sièges sur interrail pour un pass avec 7 jours de voyages mais je n’ai que 4 crédits disponibles et au delà de ceux ci je ne peux plus réserver de sièges, je ne peux pas payer non plus comment dois-je procéder ? 

i’ve been trying to add my interrail pass onto my sncf connect profile so I can book train seats directly on the sncf app (because sometimes i cant get them in interrail app). I needed to book a train journey which the interrail app said my be sold out so i went into Montparnasse station and asked them if they could help me book my seat reservation. they booked it for me and i asked if i could  have done it myself on the sncf website, which they said yes to! now I'm back home trying to book another seat reservation on the sncf, and I cannot find a way to tell sncf website/app that i have an interrail pass and therefore don't need to pay full price. has someone managed to figure this out? thanks!

Hi,I have issues with seat reservation. I used my Eurail Pass for Italy (Mobile Pass) to reserve seats via Eurail website. and I came across the following error. I did try different time and date with different routes, but, all had the same problems. Are there any issues with the booking site currently?ThanksDavid

Hello,does the ferry route between Frederikshavn and Oslo still exist ? I can’t find it neither on DFDS’ website nor through search engines.Neither could I find any news about this route shutting down.Thanks for any information.Marie