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Hi,I recently purchased a 5 day in 1 month Eurail Global pass for my family. As I was planning for my trip, I noticed that the date of birth was off by one day for all travellers on my Eurail.com website account under the “Trips and travelers” section  for “Upcoming trips”. When I checked my Mobile Pass on the Planner App under “My Pass”,  the date of birth for all travellers was correct. I like to make sure that all the information on the website account is aligned with the Mobile pass on the Planner app.Should I be concerned about this and how do I get this fixed without messing up the info on the mobile pass version? Thank You!

Hi i am trying to book a trip in december for some reson i can’t book my seat reservations from amsterdam to  brussels or brussels to london. Does anyone know why, thanks in advance.

Hi, I am wanting to reserve a seat on the 15th Jan from Zurich to Zermatt. I was looking for advice on how to make reservations on the Swiss trains. I also wanted to check as this route has one change at Visp for only 6 minutes - is this enough time to change trains?Cheers,Hayley

Hi, I am trying to find a route from Stockholm to Levanger between the 16 and 18 of December. Everywhere I look it says that the prices are unavailable and I don't understand why I can't book this route but can book others.

Hi!Me and my friend bought two Global Pass (mobile pass) and each activated them on their device. Tomorrow, 1st August will be our first day of travel. A few days ago I activated my Global Pass on IPad, subsequently I deactivated my pass and I reactivated it on my friend’s device who duplicated his trip and linked my pass to it. I would like to know if everything is ok and if the pass will work correctly.Thanks

Hi there, I’m planning ahead for a trip from London to Hamburg next summer and would like to travel Brussels-Cologne-Hamburg. When looking at potential routes (via the Interrail seat reservation tool), it only shows the route Brussels-Amsterdam-Duisberg-Hamburg, even for trips this month. That seems like a long way around with some very tight connections. Anyone know why that is? How will I be able to reserve seats on the route I want to use?Thank you very much.  A

We are trying to reserve a sleeper train online but at the checkout, it marks it as seat. Is there any way to confirm these are indeed sleeper trains? 

Can I get a pass from oslo to bergen then to flam then to trondheim then back to oslo ?

I just bought may urail pass for 5 days and I want to make sure it is not activated yet. I am not going to Europe until march 2023. I am trying to make sure that the eurail pass I just bought is no activated yet.

My phone broke a few days ago and want to transfer my car how exactly do I do this? Or more specifically who should I contact? 

We will be visiting our daughter who is studying abroad. My husband and I bought global passes and are trying to get from Lisbon to Madrid on December 13. However, I am never able to see any trains scheduled after December 10. Why is that? This is stressing me out, as I like to have my plans in place. Thanks for a response.

I currently reside in the USA (Texas), I have a Texas Drivers License but I have a UK passport not a US passport. Looking to travel throughout Europe this holiday season and came across the Eurail Global Pass. Would I be able to use the Eurail Global Pass given that I live in the USA, but have a UK passport? 

Dear Eurail,Is there a way to choose a specific seat I want to sit in when I book a seat. If so, is there a tutorial on how to?ps: I'm taking the IC Berlin (Amsterdam-Berlin)Thanks in advance!

My partner just bought to Reservations for them and myself but we didn’t get an email confirming it or any tickets sent. We did book them while overseas.would there be a delay or is this a problem that needs to be fixed.

My partner and I have booked separate passes (both passes are the exact same Global pass) the passes have not yet been activated but we both have put in the date we wish for them to be activated.  Question: We want to book reservations for the train but are unsure if we will be together as we cant book specific seating. Is there a way to guarantee we will be sitting together?

Hi There,Hi have a couple of questions related to adding passes to a trip and make reservation for 2 people:Can I add two passes on my phone for reservation purposes? Can the second traveler add it to his phone in order to “activate” it at a later stage? Can I make reservation for 2 travelers with my phone indicating second traveler informations and if needed pass number? Will this be reflected on his phone when he connect his pass to our trip? Is it mandatory for the second traveler to make his own account to use the pass?For the time being this is all and I thank in advance people available to answer the above.Kind regards,GigiP.S. As I will have additional questions moving forward should I use the conversation option rather than the question one?

Hello! First time using Eurail and traveling between UK and Europe next year and have been watching many Youtube videos and reading posts but I still want to make sure I have everything planned correctly. I am having a little trouble making sure I am doing it right since some of the journeys are not showing up past December 10th, 2022 on the app. My itinerary is as follows: My partner and I have 2 global 7 day 1 month mobile passes.First trip: March 31 2023 London St. St Pancras - UtrechtI have purchased 2 reservations for St Pancras- Rotterdam already, but my question is when the train schedules become available on the Eurail app, I just add the journey to my pass from St Pancras to Rotterdam and then add a journey from Rotterdam to Utrecht? Is that all I need to show when I go to board? Do I just show my ticket on the Eurostar app and my Eurail mobile pass to board? Second trip: Nightjet sleeper train from Amsterdam - Basel (I bought these tickets separately since I couldn’t find any

I bought mobile pass and switched my first name and last name. For example, my name is Jenny Kim but I wrote ‘Kim’ in first name and  ‘Jenny’ in last name. That doesn’t match my passport nameIs this a critical problem?I sent an e-mail to the customer service team but they didn’t answerPlease help me 

I would like to travel with my dog (28Kg) from La Palma to Reutlingen. so I have to travel throuh Spain and France. Which kind of ticket do I have to by for the dog? Is it possible to travel with a big dog with interrail?Thank you for answering me!Sabine

Can we use "Eurail Global Pass" with "GOLDEN PASS TRAIN" in Switzerland ?

Hi all,I’m trying to book two nightjets without luck and I can’t find anything, I was wondering if they have sold out?Milan to Vienna on the 26th of DecemberVienna to Amsterdam on the 29th or 30th of December Thanks  

Can anybody tell me which seating plan to look at for the ICE 9573 Paris Est to Karlsruhe at 10:55 on 24th Nov. Seats allocated through Interrail were not suitable as they were seating us one behind the other. I took Brendan's advice and telephoned SNCF. The lady was very helpful and changed the seats. However, I think I'm still in the same position. The seats are in first class in carriage 28 seats 71&72. I think the original seats were same carriage 41&42. As far as I can see they are in a single row or in a compartment for 6 by a corridor. Any help would be appreciated.

Since many of our train reservations must be made on individual train systems websites in each different country, there doesn’t seem to be a provision on their sites to include the Eurail pass and adjust the ticket cost.  Does this mean we have to physically go to a station or ticket office to get the correct price on tickets? 

Hi, I am planning a trip from Copenhagen to Abisko, sweden and then on to Oslo from 17 December 2022. But the timetable is only available up to 10 December. When will it be updated? Does the train schedule stays the same from week to week?

Me and my friends are struggling to find ANY trains available to take us from London to Brussels on the 17th December. Will more become available? or are there other good options of transport?Thank you!