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Hi All, First time traveller to Europe and looking forward to it very much with my wife in January, We have purchased a global pass and i am looking to book the train from London to Bruges, but it looks like the timetable for Bruges trains in the first week of January are not currently available, Does anyone have an idea when tehy will be loaded and available in the system? or should we not worry and just reserve our spot on the London to Brussels train for now and do the Brussels to Bruge laterThank all for your help in advanceBrenton & Sharon

10월 21일에 유레일 사이트에서 결제하였으나 좌석 예약이 제대로 되지 않았지만 300유로가 지불되었습니다. 그 후 제 메일로 아래와 같은 메일을 받았습니다. 10월 21일 이후로 아무런 조치가 없고 안내도 더 이상 없습니다. 언제쯤 환불이 될까요? 어떻게 항의를 해야 할까요? "주문 번호 R20221076003에 대한 환불은 현재 기술적인 문제로 인해 처리되지 않았습니다. 걱정 마세요. 우리는 가능한 한 빨리 귀하의 돈을 환불하기 위해 노력하고 있습니다."

Hi, if I buy a one country pass for Switzerland, to return to Italy on a border section (BRIG-DOMOSSOLA in Italy) am I covered by the pass?

HELLO THEREI AM BUYING A PASS FOR 2 MONTHS FOR DEC. AND JAN.I WANT JUST TO MAKE SURE THAT THE LONDON-PARIS PORTION IS INCLUDED OR YOU HAVE TO BUY A TICKET APART? TKSOLAFF

Hello  I have a 3 month interrail and my inbound/outbound day was activated today. The trains are cancelled for my journey today, I need to cancel this day but it doesn’t work. Please help me.  Thanks for your kindness  Regards 

Last year we got the NightJet from Innsbruck to Cologne to then get the ICE to Brussels (both prebooked and reserved)We missed our connection by less than 10 minutes and got the next available ICE 2 hours later.There would have been a Thalys an hour earlier. Could we have got this one as the next train at no extra cost? The staff at the Deutsche Bahn Info desk didn’t seem to think so but then he was Deutsche Bahn. This suggests I could have if I understand it right: https://faq.trainline.eu/article/449-miss-train#:~:text=You%20can%20speak%20to%20the,the%20delay%20is%20not%20significant.I am asking because we are doing the same trip again this year and trying to decide if I book the later ICE or if I book the earlier one with the risk of ending up on the later one anyway or if we could end up on the Thalys with the earlier booking if delayed again.Thoughts appreciated. The NightJet is with Interrail ticket this time but the ICE connection will be booked without IR. 

Is my first interrail, and im very lost.i need information on how to book the trains, and what do i have to do if i have to book the trains on the station (as i read in Bulgaria) where do we have to pay? 

 I'm intending to get a global. in switzerland does the pass include public transport, specifically interlaken? I will be with a 7 month old baby can I take the stroller on the train?I will make the pathlondon -amsterdan - paris - strasbourg - interlaken - zurich do you have any benefits?      

Hi everyone,I have a Eurail pass, but accidentally bought some Interail seat reservations rather than Eurail seat reservations because the app takes you through the Interrail website. Does this matter?Would be great to hear if anyone has had this issue before.Thanks in advance.

Hello, we want to reserve seats on a night train that goes from Cluj-Napoca to Bucharest but we have an error message:"Prices unavailable. No fares were found for this route. Seats for Pass holders may be sold out. Look for another route or see More information to see other booking options. If the seats for Pass holders are sold out, you will need to purchase a full fare ticket to make this journey."And this on several different route configurations. Is this normal? How to do ?Cordially,

Bonjour, J’ai mon pass qui est enregistré sur un voyage. Seulement, une amie m’a ajouté à son voyage mais je n’arrive pas à y mettre mon pass, elle a aussi acheté les places pour deux personnes dans ce voyage.  Merci pour votre aide ! Tugdual 

HiI am trying to find a sensible route from Northern Italy/Switzerland back to Paris at the end of my month long pass planned for next April, with the aim that this can be covered in a day or two day max. I am happy for this to be High speed and require reservations. Just prior to this I intend to have a few days in Switzerland in and around the routes of Bernina and Glacier express, though probably local trains rather than scenic routes. So for example I will not be far from Milan as a starting point.Or I could step off from Switzerland back to Paris.Can any one suggest possible routes?ThanksMalcolm

I bought an eurail pass, and I want to reserve a seat on the site.At the beginning of the reservation, the address and contact number were entered at the step of entering the order details.But even if I press the button to move on, it doesn't move on.I can't make a reservation.What should I do?

My pass runs our on 27th Nov 2027. Not activated yet. Can I book tickets for December and January before it expires? Other wise I guess I will have to get a refund?

Hi,I have a valid EURail Mobile Pass on the app. I have the following questions about using the discount benefit while in Switzerland:For the Luzern boat and Rigi Train 50% discount benefit, do I need to log it in the planner app and use up a travel day? If not, what page in the app do I need to show when purchasing the ticket? Similar to the first question, what do I need to show for the discount ticket to Jungfraujoch?Thanks!

I am working on my itinerary for my honeymoon and the last place we will be visiting in Italy before we go elsewhere is Venice. Our plans are to go to Salzburg, Austria after we leave Venice and schedule wise, we were thinking we would be leave Venice on a Saturday morning and take a train to Salzburg. My question is, do they have morning trains that go from Venice to Salzburg on Saturdays? This would be at the beginning of May this next year.

If I have created a new travel day and QR Code in the mobile pass with the first journey for that day, but I could not take the train, if I delete that journey, and add another for the same day, ¿Is QR code still valid for that travel day?Thanks

If you travel on a private railway in Switzerland using the Interrail pass to obtain a discount do you have to use up one of the days on your Interrail Pass to do so?

Bonjour.J'ai acheté un pass en mai 2022. Sur mon application Interrail il y écrit "Activate this pass by 11 Apr 2023. Cela signifie que je dois effectuer mon voyage avant cette date ? OU est-ce que je dois partir maximum le 11 avril 2023 ?Merci et bonne journée à tous

Hello, I recently bought and activated a pass but it doesn't show as a QR code, just gives text details. Secondly, I created a trip and reserved seats but I can't seem to link the trip to my pass.When I click on my pass, it states no trips scheduled yet.When I  click on my trips, it clearly shows the itinerary. Any help would be GREATLY appreciated.  Thanks 🙂

Hi All,I’ve been wanting to reserve a seat on the overnight train between Prague and Budapest on the 6th of Jan. On the cd.cz website, all trains are available to purchase/reserve except the overnight train departing at 10.43. This train also doesn’t seem to be showing up on any other websites e.g. raileurope.  I was just wondering if anyone knew how to reserve this train or why I am unable to yet?   

I know there is a direct euro city connection but neither the interrail website nor the app will show it.  I know I need a reservation for part of the journey but first I need the journey to exist ;-/ Also why do DB not allow first class pass holder in their lounges :-(

According to Bulgarian train website currently the schedule is set till 10.12. We are planning to take the train on the 23 at night and now are wondering if trains are still going in winter? Any one know about the winter schedule of the trains? Also, is it possible that Nighttrains from Buccharest to Vienna can only be booked one months in advance? I noticed that after that tickets are available till the 8th of december, but are not available after.

I have a 15day/2month Global Pass and I am traveling from Munich to Innsbruck. On the planner it is saying "Conditions Apply."Question... 1) What does this mean, 2) Is it something I need to worry about on this particular trip since I have a 15day/2month Global Pass 3) and if it is something to worry about it, how I avoid or correct this?Thank you in advance 

Can I use CD lounge in Prague hbf with 2nd class tickets ?