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Lob Pierre-Philippe
Keeps calm and carries on
Lob Pierre-PhilippeKeeps calm and carries on
asked in Eurail & Interrail Passes
Rail Planner - MyTrip - ''pass cover number doesn't look right''

I have a Pass for travels during 2 months.When I go to Rail Planner, on “My Trip”, if I want to connect my Pass cover number for a new trip, it is refused. It’s written “Your Pass cover number doesn’t look right”. Why ? And what to do ?Thank you for your answers

941
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Railly clever
2 years ago
E
eduardo silveiraRail rookie
asked in Eurail & Interrail Passes
Eurail Scandinavia Adult Pass valid for travel between Scandinavian countries or just one?

Dear, is the Eurail Scandinavia Adult Pass valid for travel between Scandinavian countries (Denmark, Norway, Sweden and Finland), or just for one country?That is, if I buy the Eurail Scandinavia Adult Pass, can I travel from Denmark to Norway, from Norway to Sweden and from Sweden to Denmark again?

723
A
Railly clever
2 years ago
L
LauraLRight on track
asked in Eurail & Interrail Passes
Requested Caregiver pass - how to get one?

Hi everyone! My boyfriend and I are planning a trip through Europe in 10 days, he's disabled so we both asked the customer service how to obtain the free caregiver pass he's eligible to get, but after a month, we are still waiting for an answer and we are getting worried!What's the procedure to get the free caregiver pass?Can anyone help us? 

2957
L
2 years ago
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rail_adventurerNew aboard
asked in Train connections & reservations
Caledonian Sleeper two travel days?

Hello,my friend and I have booked a trip with the Caledonian Sleeper from Edinburgh to London. The train departures at 23:40 from Edinburgh and arrives next day at 07:07 in London. On the app the trip is splitted by Edinburgh (23:40) → Carstairs (00:20) and Carstairs (00:20) → London (07:07). If we would activate both trip, we would spend two travel days. But we only want to spend the day of our arrival in London (like Caledonian Sleeper conditions says). How should this be handled?

2322
A
Full steam ahead
2 years ago
Caitlin Mcdaid
Caitlin McdaidNew aboard
asked in Train connections & reservations
Seat reseveration - money deducted but no tickets

My friend and I have booked a seat reseveration twice now and the money has came out but we have received an email saying there is a problem. There is no tickets on the email and our train is tomorrow morning are we able to book a seat reservation at the train station or is there anything anyone can help us with please.  

972
A
Full steam ahead
2 years ago
Rune Jonsson
Rune JonssonRail rookie
asked in Eurail & Interrail Passes
We need an extra outbound day. How do we do?

We need an extra outbound day to go from Gothenburg to Narvik. We are leaving Gothenburg at 17.24 at the 23 of July and will arrive in Narvik at 17.42 at 24 of July. We have to change train in Stockholm and Boden. How do we do?

451
A
Railly clever
2 years ago
R
Full steam ahead
RevolverFull steam ahead
asked in Eurail & Interrail Passes
French Train Reservations

I am trying to book train seats from Strasbourg to Champagne-Ardenne.  On the Interrail website, it wants to charge me 44 Euro (2 passengers).  On the travel.b-europe website it wants 24 Euro.  Excellent.  Unfortunately, travel.b-europe won’t let me proceed unless I enter our Interrail pass numbers and it will only accept paper passes whereas ours are digital, so it tells me the pass numbers are invalid.I also tried booking on the SNCF website but there seems to be no option to only book seat reservations.Any ideas?  Thanks.

1422
R
Full steam ahead
2 years ago
J
Jo2022New aboard
asked in Eurail & Interrail Passes
Outward/ return journeys

I’m from the UK and have bought an interrail pass for this summer. My month long trip is being broken up by a wedding that I have to return for mid trip - no choice there. I wanted to travel out by Eurostar at the end of July but all reservations are sold out (unsurprisingly). So, my question is, could I fly out to start my trip in Amsterdam, visit a number of countries, return home and then use the ‘outward journey’ mid August and travel by Eurostar then? (There is availability for the date I want to travel) I hope this makes sense!Thanks.

611
A
Railly clever
2 years ago
Nini Malai Ali
Nini Malai AliRight on track
asked in Train connections & reservations
Train from London to Paris fully booked on 16-18 July

Hi. I have bought the mobile pass but sadly i could not reserve a seat from london to paris perhaps the seats are sold out. i checked from 16-18 july all sold out My itinerary is:London-paris 16 july morning, paris- geneva 16 july evening,geneva-bern-interlaken ost-lauterbrunnen 17&18 july, zermatt- amsterdam 19 -20july,brussels 21 july,brussels- london 21 july. If i could not reserve a seat to paris on 16 july, everything else collapse. please kindly help me of alternatives to carry out planned my trip.     

46311
Nini Malai Ali
2 years ago
Michelle Manders
Michelle MandersRail rookie
asked in Train connections & reservations
All pass holder seats are sold out. Can I travel?

Hello, I have a question.I ordered my pass a week ago, but did not reserve any seats because they said it was not needed. Turns out all the seats have been booked now by other people. Is this a problem?Would love to get an answer!Michelle

1915
Angelo
Railmaster
2 years ago
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Raissa050607Right on track
asked in Eurail & Interrail Passes
How I mark a travel day if booking is not compulsory?

HI,how I mark a travel day if booking is not compulsory?Thanks!Raissa

683
A
Railly clever
2 years ago
Titouan Tessier
Titouan TessierNew aboard
asked in Eurail & Interrail Passes
Cancel a day trip

 Hello, I have a problem concerning my last day of travel, I want to return tomorrow from Naples to Nantes, I have one day of travel left on my pass. However, I made a wrong manipulation with the application and my travel day was set for the 9th of July and not the 10th. I can't cancel my travel day today to get my tickets for tomorrow. Can you please help me, I am completely stressed.

841
A
Railly clever
2 years ago
R
Raissa050607Right on track
asked in Eurail & Interrail Passes
Inbound/Outbound Germany Italy

Hi I will travel back from Munich in a night train to Milan, I would like to stop there a couple of days and there take a train back to Rome...Is it possibile?

505
Angelo
Railmaster
2 years ago
A
Anna01954New aboard
asked in Eurail & Interrail Passes
Ticket läd nicht

Hallo, wir haben ein Pass die App ist auf dem Handy aber das Ticket lässt sich nicht laden. Die Deutsche Bahn ist überfordert. Es gibt keine Hotline.Hat jemand ein ähnliches Problem schon gelöst?Hoffnungsvoll Anna

1441
A
Railly clever
2 years ago
Jerome Goldstein
Full steam ahead
Jerome GoldsteinFull steam ahead
asked in Train connections & reservations
Purchased a reservation ticket with b-europe but it wasn't confirmed

Hi. Not a specific Eurail problem I guess - but purchased a ticket with b-europe.com to go from London to Paris with my Eurail pass and the payment went through and was deducted from my bank account but got a message on the b-europe site that the ticket wasn’t confirmed. I then got an email from b-europe saying actually the ticket is confirmed but there were no tickets to download and the email said I was only charged the 4 euro booking fee (even though the full amount was deducted from my bank account). And when I go back to check my tickets on the b-europe website there is no ticket from London to Paris.Has anyone had any problems with b-europe today (8th July)?Thanks 

792
R
Railmaster
2 years ago
katiebtravel
katiebtravelNew aboard
asked in Train connections & reservations
Eurostar London to Paris- passholder seats sold out for multiple date

I am looking to travel from London to Paris using the Eurostar 23rd July using my global pass (2nd class). An error message keeps appearing when booking seat reservations saying that there’s a possibility all pass holder reservations are sold out. Can somebody confirm to me that this is the case? I am also flexible with dates and times however, the same message seems to be appearing. I’m not sure which other websites I can check other than Eurostar, which of course are charging a full ticket price. 

2192
R
Railmaster
2 years ago
O
ORIX6New aboard
asked in Eurail & Interrail Passes
Ferry Travel Day Definition

I`m asking about the EURAIL Greek 4 days island pass.I`m about to book 2 blue-start ferry trips (or even more...), and I want to understand what is a travel day exactly. What does a travel day provide, of the 2 following options?I can reserve 4 ferry trips, each on a different day?ORI can reserve unlimited number of ferry trips, as long as I travel in one of my 4 travel days, which I choose. Thank you!I HOPE it`s the second option of course :D Yet the website is not so clear about it…

571
R
Railmaster
2 years ago
Josef Barletta
Josef BarlettaRail rookie
asked in Eurail & Interrail Passes
Interrail global pass- after entering and leaving, is travelling in own country possible?

Hello. I will be purchasing an Interrail global pass. I will be entering and leaving my country on the days included in the pass. After this is done, can I continue travelling in my own country?

683
Angelo
Railmaster
2 years ago
P
phildawgoraptorRail rookie
asked in Train connections & reservations
Changing name on Interrail.eu for reservations

I recently requested a name change for one of the travellers on my trip. The name was successfully changed for their mobile pass.However, when I try to make reservations online, the previous name still appears. And I am unable to edit traveler details for the trip.I've emailed customer support but I have yet to hear from them. It's quite urgent as I need to make reservations soon.

2215
R
Railmaster
2 years ago
S
Full steam ahead
STEHANIEQ
asked in Train connections & reservations
Seat reservations available before I purchase pass and then none available just after purchasing passes!

I have found that the website shows constantly that there are seated reservations available for journeys before you buy the pass. But then when you buy the pass and go to reserve exact seats one min later they suddenly become unavailable! On three out of the four journeys I checked and rechecked that seats reservations said it would be possible and then they aren’t after you buy the pass! This feels like seriously shocking and scammy behavior from this website! You should show more updated information so that people can make decision based on true facts.  I would like a full refund!

37810
A
Railly clever
2 years ago
A
Keeps calm and carries on
annenas
asked in Train connections & reservations
When activating mobile pass on other device, my reservations are still valid?

I'm NOT traveling yet, but my Device is broken.When activating on another device, my reservations are still valid?

1586
A
2 years ago
G
grace19.eardleyRail rookie
asked in Train connections & reservations
Doesn't show me trains between Rome and Florence

The Railplanner app does not show me any trains between Rome, Florence etc, instead saying “sorry no trains that match your search”. What do I do in that instance?

1073
R
Railmaster
2 years ago
sanktmoritz
Full steam ahead
sanktmoritzFull steam ahead
asked in Train connections & reservations
Eurostar-Interrail Faring Agreement; Marne-la-Vallée – Chessy (Disneyland Paris) and London St Pancras

Hello. Ever since the pandemic - and possibly before - it has been impossible to book Interrail reservations between Marne-la-Vallée – Chessy (Disneyland Paris) and London St Pancras on Eurostar. I understand that reservations to Disneyland Paris were - like those to Paris, Lille, and Brussels - a part of the 2017 commercial agreement between Interrail and Eurostar. Marne-la-Vallée – Chessy not a selectable option in the SNCB-International online booking tool and when one calls different booking centres, apparently the availability is not actually loaded. There is no ticket bucket.Please may I ask if reservations to Disneyland Paris were ever a part of the Eurostar-Interrail faring agreement? If so, when were they formally renegotiated/withdrawn?If they were not formally withdrawn, can we get them back please?Thank you. If any part of these questions is wrong, impetuous, or mistaken, I apologise.

2128
sanktmoritz
Full steam ahead
2 years ago
N
nmh002Rail rookie
asked in Eurail & Interrail Passes
Won´t be home when my paper pass will arrive, I´m afraid it will be sent back!

Hi, my Interrail Pass should arrive before july 23, but I´m on vacation and will be back a little later than that. Interrail sent me an E-mail that said someone has to be home to sign, so now I am afraid that my ticket will be sent back to the sender if I am not home.Does someone know if the pass is going to a near postale station when I am not home, so that I can pick it up?And if so, can only I pick it up (and need to show my identity card) or can I send someone to get it for me while I am not home yet?It´s stressing me out and nobody from interrail is replying to my mails!

686
A
Railly clever
2 years ago
S
shaynazzRail rookie
asked in Train connections & reservations
Train Reservations advice for my route. Required and how to book?

Hello,I am looking for the easiest/cheapest way to book train reservations on the following routes:Paris to LyonLyon to NiceNice to Riomaggiore - do I need a reservation for this route?Riomaggiore to Florence - do i need a reservation for this route?Florence to RomeRome to Venice Vienna to Prague - reservation needed?Prague to Dresden - reservation needed?Dresden to Berlin - reservation needed?Berlin to Cologne - reservation needed?Cologne to Amsterdam - reservation needed?Amsterdam to Paris  I am mostly struggling with figuring out what websites to book the reservation for France domestic travel. Some opinions on my other routes would be greatly appreciated.

1183
S
2 years ago
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