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T
Keeps calm and carries on
TaylorKnopesKeeps calm and carries on
asked in Train connections & reservations
High seat reservations Paris - Spiez

Trying to get a train from Paris to Spiez, Switzerland on July 21st for 2 people. I have a 3 month eurail pass. Are they serious about these prices?! $374 total?!  Also, when I try booking the site messes up every time and take me back to the homepage and never lets me complete purchase. Help! 

13513
R
Railmaster
2 years ago
Ingebrigt S
Ingebrigt SNew aboard
asked in Train connections & reservations
technical difficulties with seat reservations

I was booking seat reservations for my trip from Oslo to Copenhagen but when i proceeded to checkout, filled out the billing information and then tried to move on to contact information the site threw me back to the start page for eurail. The train leaves in only a few hours.

1783
A
Railly clever
2 years ago
A
alcyonNew aboard
asked in Train connections & reservations
Reservation tool redirects to homepage - site support is unhelpful

Hello,I have purchased two global passes for two travellers and have been attempting to book a reservation for a few hours now.When trying to reserve a seat on ICE9553 from Paris to Saarbruecken. After selecting the reservation type and entering my contact info, I am prompted to “add traveller details”. However, clicking this button just redirects me to the eurail homepage. I have tried this in three difference browsers.The support section on the eurail site is extremely unhelpful and I feel like I’ve been ripped-off.Can someone help?

611
A
Railly clever
2 years ago
MaiwennB
MaiwennBRail rookie
asked in Eurail & Interrail Passes
I entered the wrong country of residence

Hello, I have purchased a mobile interrail pass few weeks back for a trip in may/june and I realise just now that the country of residence is France. I am french but I live in Sweden and would start my trip from there.Can you manage to change it by any chance? I plan on doing my first trip on May 12th.Thanks a lot

3889
A
Railly clever
2 years ago
F
federicomelendezNew aboard
asked in Eurail & Interrail Passes
Pass Holder Number

Hello, I have a mobile global pass and need the pass holder number to book reservation straight with the train website.

20131
R
Railmaster
2 years ago
Maria Rudolph
Maria RudolphNew aboard
asked in Train connections & reservations
Changed start date not accepted by reservation booking- ''your pass not valid on this day''

I initially put in the 6th July as my start travel date but then changed it to 5th July. Now I am trying to book seat reservations for a trip I’d like to take on 5 July and the page keeps coming up with ‘Your pass is not valid on this day’. How can I make the system realise I’ve changed my travel date so I can reserve the seats?!

451
R
Railmaster
2 years ago
Davide Zambello
Davide ZambelloRight on track
asked in Eurail & Interrail Passes
Clarifications for the rules of a single travel days

Hello everybody,I wanted some clarification on the rules of night trains.I have a flexi 7 days on a month Global pass and I plan to take a trip Berlin - Amsterdam starting early in the morning, visit Amsterdam quickly and on the same day in the evening before midnight, go elsewhere.As long as you take the train that leaves Amsterdam in the evening before midnight (with a seat reservation obv), without changing trains, are there any limits on the arrival time the next day?Obviously intended using only one travel day.This is because I would like to avoid using two days of travel and take advantage of the departure before midnight.Could you please tell me something more about?THANKSS!!

743
M
Full steam ahead
2 years ago
P
PatrikStenmarkNew aboard
asked in Train connections & reservations
Prag - Liberec included or not?

Hello!When I search for Prague - Liberec in the Rail Planner app it tells me “Not in pass network”. When I search in the seat reservation search, it tells me no seat reservation is required and that I’m ready to board.How can I know which of these are correct? See images below where search results are shown from both places, the same departure, but with the difference described above.Kind regardsPatrik Stenmark

322
A
Full steam ahead
2 years ago
O
OKatieRail rookie
asked in Train connections & reservations
Can't book reservation TGV Munich - Paris

Hi guys!We wanted to start on August 20 from Munich Hbf. to Paris Est, but seat reservation is only possible from France (Strasbourg). For the train from Munich, the message "It looks like parts of this journey can't be booked with us even though they require reservations." always appears. However, the train can also not be reserved via Deutsche Bahn, neither online nor at the counter. So do you not need a reservation for the TGV for the German section of the route? Thanks for your help! 

1764
O
2 years ago
Steve Lampert
Steve LampertRail rookie
asked in Eurail & Interrail Passes
If I shorten/change Eurail pass, will I lose seat reservations?

I have already made seat reservations for 2 trains but want to shorten my Eurail pass from 7 to 4 days of travel, will I lose seat reservations?

413
R
Railmaster
2 years ago
J
JannikRight on track
asked in Train connections & reservations
Can't book TGV seat reservation Munich to Paris

Hi,what’s the easiest way to book a seat reservation for a TGV (Munich to Paris), since the Interrail website is currently not working in that matter. I already called the snfc, though they only speak french apparently.Thank you !

6448
R
Railmaster
2 years ago
Mushkan Sureka
Mushkan SurekaRail rookie
asked in Train connections & reservations
Problem in making reservation Paris - Venice; page does not move forward to traveller's detail

I am trying to book a seat reservation from Paris to Venice. However, my screen does not move forward to traveller’s detail. Please help me 

733
Mushkan Sureka
2 years ago
Antoine LeBrun
Antoine LeBrunNew aboard
asked in Train connections & reservations
Ticket and seat reservation Austria. Can I book a few days before travelling?

I will be traveling in the next weeks in Austria (I am from Canada, dont realy know how trains work). I want to know if I need to book train tickets right now or just a few days before travelling is ok. Also do I need to reserve seats ? I find information online that it should not be required but it is all pre-covid and I want to make sure it’s still valid. I will be doing Wien to Schladming 13 of July, Schladming to Innsbruck 16 of july and Innsbruck to Langem am Arlberg 18 of july. Thanks !

9574
Hektor
Keeps calm and carries on
2 years ago
T
toffermansNew aboard
asked in Train connections & reservations
Stuck in reservation cannot go to 'continue to traveller details'

I have made a reservation for amsterdam berlin, I have filled in billing details and now want to click through to ‘continue to travelers details’.  But that does not work the button does not respond.

2215
R
Railmaster
2 years ago
V
VerohutterRail rookie
asked in Eurail & Interrail Passes
Train Tickets don't show up in app

Hello! I actived my Interrail pass today and started the outbound travel, but when I want to get my train tickets, they don’t show up, even though my travel is “actived”. Can someone help me or has had a similar problem???

4436
R
Railmaster
2 years ago
M
MATTHEWELLIOTT19Rail rookie
asked in Eurail & Interrail Passes
Tickets not showing! - journeys show in ''mytrip'' but no ticket in ''my pass''

Hi, we are currently on day 1 of our 1 month interrail pass but on one of our mobile passes, whilst the journeys are showing up in the 'my trip' section, when we go into 'my pass' to see the ticket it doesn't recognize that we've booked a journey and no QR code is showing. We've emailed interrail but wondered if anyone had advice to fix it as we need it for July 4th. Thanks, Matthew.

8303
R
Railmaster
2 years ago
ege
Full steam ahead
egeFull steam ahead
asked in Train connections & reservations
zurich -> frauenfeld reservation

trying to book a seat reservation on 6th of july from zurich to frauenfeld that takes 36 minutes. On the interrail app, it doesn’t say seat reservation is needed but when I am on the website and also when I check sbb.ch, it says “ seat reservation not possible”. Does anyone know what it means?Does it mean I don’t have to reserve a seat for that train?  

636
R
Railmaster
2 years ago
J
jacobtravelsNew aboard
asked in Train connections & reservations
Can't book reservations - after button ''continue to traveler details'' I'm directed to the homepage

Hi, I’m trying to book a reservation, but when I’m at the page “Book your reservations online” and the first step “Order details” I fill in the information and then click the button at the bottom “Continue to traveler details”. After this I’m transported to the homepage…

952
G
2 years ago
T
Keeps calm and carries on
TaylorKnopesKeeps calm and carries on
asked in Train connections & reservations
Can you print e-tickets at train stations?

Hi! My husband and I just bought the mobile eurail pass. Can our e-tickets be printed at the train stations across Europe or can they only be printed at home? We’re staying in Airbnb’s, so we don’t have access to at home printers. Thank you in advance for your advice :)

28654
T
Keeps calm and carries on
2 years ago
L
laurieRail rookie
asked in Eurail & Interrail Passes
Does the Global Pass count as a train ticket ?

I have a Global Pass for 1 month. If I want to board on trains that do not require seat reservation, do I need to book the trains/buy tickets ? Or can I just board the trains and show my Global Pass as a ticket if checks are made ?

602
L
2 years ago
N
NailizRight on track
asked in Eurail & Interrail Passes
Cannot add Paper Pass to App or website - ''Paper Pass ID is not good''

The form keep saying that my Paper Pass ID is not good (both on mobile app and web site) but I check it many times, I am entering I (or i) and 8 digits and YES i selected paper pass. Please be kind and make your app works like it should. 

1479
Angelo
Railmaster
2 years ago
B
BRYAN MURNANENew aboard
asked in Eurail & Interrail Passes
Not able to have two passes on the same trip or how do I deselect my wife's pass and add it to the same trip as myself?

HiI have bought two mobile passes for my wife and myself. I created a trip and added my mobile pass number to the trip. I then went to add my wife but needed a different trip name so I copied trip and called it something different and added her pass number.I am now trying to book seat reservations but only have the option for myself as I cannot add my wife to the same trip as myself and therefore book two seats.Got in contact by email with Eurail two weeks ago and all I get is apologies for the delay in getting back to me. Is there anyone out there who can give me guidance?Thank you in anticipation.Bryan

601
A
Railly clever
2 years ago
Yuqian Sun
Yuqian SunNew aboard
asked in Eurail & Interrail Passes
Should I activate before the trip?

Hi,I have a 2-month pass and not sure whether I should activate the pass before my trip. I saw a question about activating pass to early, and the answer mentioned ‘the first day of the validity period is automatically made a travel day’. Thus, I wonder is the activation day the same as ‘start day of the validity of the pass’. I am now in the activation process and not sure whether I should activate it or not. If I can choose an extra start day, then I guess it would be better to activate before the trip because some seat need reservation.  Thank you in advance!

822
R
Railmaster
2 years ago
K
KamHasRail rookie
asked in Eurail & Interrail Passes
Activate Paper Pass

Hello,I bought Interrail Promotional Pass. It is written on the ticket VALID 30-06-2022 - 29-08-2022. Do I still need to activate the validity?I called to SJ (Swedish railway company) but they informed since valid dates are mentioned, it may not needed. I was in Stockholm central station, and there is no ticket counter/machine in the central station anymore, neither information kiosk could help activating my paper passes.Best regards,Kamrul

684
K
2 years ago
N
nephalem4New aboard
asked in Eurail & Interrail Passes
Is there any limit to trips undertaken on 1 day?

Hello, im travelling with a 1-month Pass this August and im still unsure about how to use my trips. Is there any limit to trips undertaken on 1 day? Can I, for example, take a regional train from, say, Firenze to Genua and go back the same day, meaning I can pretty much freely use any regional trains, as long as I add the trip to my mobil pass? 

702
M
Full steam ahead
2 years ago
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