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Train connections & reservations

Your go-to platform for discussing everything related to reservations

  • 5,708 Topics
  • 24,741 Replies
5708 Topics
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danieldjaNew aboard
asked in Train connections & reservations
Missing e-tickets in reservation email Amsterdam to London

I reserved two tickets from Amsterdam to London but the confirmation email I received had to tickets attached to it.  Even when I checked my reservations page in my eurail account they were not there to be downloaded.  My trip is coming up very soon and customer service said they would reply within a week but I’m not sure they’ll be quick enough.  Is there any way to contact them that guarantees a quicker response?

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R
Railmaster
2 years ago
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danieldjaNew aboard
asked in Train connections & reservations
Missing e-ticket attachment in reservation email, Amsterdam to London

I reserved two tickets from Amsterdam to London but the confirmation email I received had to tickets attached to it.  Even when I checked my reservations page in my eurail account they were not there to be downloaded.  My trip is coming up very soon and customer service said they would reply within a week but I’m not sure they’ll be quick enough.  Is there any way to contact them that guarantees a quicker response?

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Railmaster
2 years ago
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Keeps calm and carries on
btravelKeeps calm and carries on
asked in Train connections & reservations
Seat reservations tickets missing!

I paid for seat reservations, and got the confirmation email that said tickets were attached.  However they were NOT!  The reservation is visible on the Eurail website, but it does not show “Booked” as the another reservation does.  And, there is nowhere to click to see what happened to that reservation.  I’ve tried to contact customer service for other questions and never get a response.  I need help.  Is there anywhere else to go to get this resolved, so I can continue to book our additional reservations.  I don’t trust the system to start making more reservations if it’s broken somehow.  I paid for the tickets, and I’d like to get them.  A confirmation isn’t enough!  Is there any way to fix this without waiting weeks for customer service to respond?

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B
Keeps calm and carries on
2 years ago
D
Dan ShipleyRail rookie
asked in Train connections & reservations
Austrian OBB Ticket Not Available Villach Hbf to Venizia Saint Lucia

May I have your help with a problem? I am unable to purchase seat reservations on https://www.oebb.at/en/ because the Eurail Pass is not listed among the accepted options, and for other reasons, described below.July 6 10:50 AMRailjet #1312nd ClassVillach Hbf to Venizia Saint LuciaIn his article 'Community > Get ready to travel > Train connections & reservations > How to get Reservations :)', seewulf describes how to book a seat reservation for a night train on that site. But a night train is not what I want, and I'm unable to reproduce the result that he shows - "Ad the end of the list of discountcards you should find Interrail/Eurail. Just click on it and after that "Confirm" under the list and finally Confirm at the top right corner". I'm unable to reach the point where I can select a Seat Reservation.For all trains between those points, the site states 'Ticket Not Available'. For some scheduled trains, there's a link that states "Due to construction work in Italy, this

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Hektor
Keeps calm and carries on
2 years ago
B
Keeps calm and carries on
btravelKeeps calm and carries on
asked in Train connections & reservations
Seat Reservation shows a change of train but there isn't one

I am trying to book a seat reservation for Brussels to London.  The screen comes up that there is a change of train, but there is not.  It shows Bruxelles-Midi (Belgium), the the same words again with 35 minutes between them.  Can someone explain why?  I just want the one train from the second Bruxelles-Midi listing.  I can’t figure out what the additional 35 minutes is for and why it shows up.  I’m afraid to book this train without knowing the meaning of it.

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B
Keeps calm and carries on
2 years ago
Graham Osborne
Graham OsborneRight on track
asked in Train connections & reservations
Train Schedule has changed can't make my connecting Trains

So, I make my Reservations that will be on 3 Trains. I then get a text that the first train will arrive 45 minutes later than scheduled, sorry for the inconvenience, etc. I need to make reservations on an earlier train. However when I go to cancel my tickets I am told that they will give me back 68 cents U.S. on a ticket that cost 30.51 plus booking fee??? I cannot find a way to just exchange them. Now the tickets have gone up to 64 U.S. and I can’t get an answer from Eurail. Had this same problem in 2019. 

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Graham Osborne
2 years ago
Y
Yohan_PNew aboard
asked in Train connections & reservations
E- ticket missing in the reservation email, Paris to London

Hello, I have a 15 days for 2 weeks global pass (not yet activated) and I've just made a train reservation on the Eurostar for the 03/25 but I only have the payment confirmation in the reservation confirmation email (not the Eurostar ticket)Do you know why and how can it be solved?Thanks by advance!

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B
Keeps calm and carries on
2 years ago
PeterA888
Keeps calm and carries on
PeterA888Keeps calm and carries on
asked in Train connections & reservations
Seat Reservations on interail

I am using the app for the 1st time.  I have the digital pass on the appI booked the 14.03  Lille Europe to Lyon for Sunday 10th April  but could not reserve a seat?  the option said book on board or at major station?  is this the usual way to make an Interail seat reservation? I have booked a ticket for the above journey on SNCF connect because I was concerned I would not be able to get two seats and would miss the connection entirey to LeonI have the same problem trying to book the Torino Portal Susa on Thursday 21st April? I have tried customer services but to one is responding! clearly I am misunderstanding something fundamental thanks Peter    

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R
Railmaster
2 years ago
Rocco Tomanelli
Rocco TomanelliRail rookie
asked in Train connections & reservations
I could not preselect seats when making a reservation. What to do?

Made reservations on Eurostar for wife and me. System assigned seats automatically and we are not sitting side by side as desired.Tried to book on TGV and found I could no preselect seats when reserving. What gives? Rocco  

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B
Keeps calm and carries on
2 years ago
Hu Heng
Hu HengRail rookie
posted in Train connections & reservations
Pass Cover Number for Mobile Pass Eurostar

Hi there, can you please provide the pass cover number for us?we are travelling today and yet the staff told us there is no available seat reservations from Paris to London, we found there are some seats available in the paper pass only website. your help will be a huge help for us, thank you in advance. we can provide our digital pass numbers in private message. Many thanks. 

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R
Railmaster
2 years ago
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RachelRail rookie
posted in Train connections & reservations
Missing e-ticket in reservation email, London to Brussels *tomorrow* 9/4/22

Hi there,I've booked 2 seat reservations for London St Pancras - Brussels-midi on 9/4/22 at 9.01 and back from Brussels-midi - London St Pancras on 12/4/22 at 20.56.I've received my confirmation email for both reservations, but only the e-ticket for the Brussels-midi - London train is attached to the email. Help would be much appreciated!Thanks so much,Rachel   

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R
2 years ago
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joostvangrinsvenRight on track
asked in Train connections & reservations
Reservation for French TGV

I want to travel form Amsterdam to Marseille in one day.Will I be able to make a reservation on Thalys/TGV just before my trips start or will the train probably be fully booked (especially on popular days)? And does that mean I have to try on another train?

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J
2 years ago
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rafa_sanNew aboard
asked in Train connections & reservations
Issues with Booking a reservation with Mobile Eurail Pass out of St. Pancras Station

Hi All, I have been trying all evening to book for an 8th April morning train from London St. Pancras to Brussels via Eurostar. I was having issues getting any sort of booking for 2nd class even though on the Eurostar website itself there are still available slots for morning trains. I have been trying my best to lurk around other posts and have found info on requesting Pass Cover Number from the support staff on this site but wanted to check in and see if it was also possible to book directly at St. Pancras Eurostar booking desk.  EUR 9116 is the train I am trying to reserve for. I am trying to board the 10 AM train on the 8th of April (in a few hours), wondering if it still possible to do so. I read that tickets need to be booked at least 3 hours in advance ? Or would it be best to just try and input my order number that was on email which is also 8 digit as the pass cover number substitute to just get the ability to book the reservation through the ThalysB website ?  My understandin

1
R
Railmaster
2 years ago
H
HavenhandeNew aboard
asked in Train connections & reservations
Eurostar seat reservation london to amsterdam

Six of us want to book Eurostar train seat reservations  from London to Amsterdam on July 24thI think the one at 11:04 which we wanted is fully booked as seat reservations aren’t available on the interrail.eh website but I’m not sure? On the interrail.eu website there is one at 12:29 which we would like to bookhowever this train is not on the interrail app planner so will it even be included in our tickets? How do we add it to our trip if we do book seat reservations?  also the second part of this train (Bruxellesmidi to Amsterdam) is unavailable to book? Is it because it’s can only be booked under 90 days in advance? If anyone has answers it would be amazing thanks so much 

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R
Railmaster
2 years ago
K
Karl KirchhoffNew aboard
asked in Train connections & reservations
TGV seat reservations

Hey guysI have some problems booking a seat reservation on the TGV:From Nice to St Raphael (April/19th) From Nimes to Barcelona (April/22nd)I do have an Interrail Online Pass (5 days per month). The Interrail app says “book at major train stations”.  Is there no opportunity to book a TGV seat reservation in advance?Thank you so much!

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seewulf
Railmaster
2 years ago
Jaakko
JaakkoRail rookie
asked in Train connections & reservations
Book reservations to DB

Hi, I’m currently in Verona, Italy and was planning on travelling to Vienna tomorrow 6.4.22. I need to take a ECB 88 by Deutsche Bahn so my question is, since they don’t yet use e-reservations, can I make my reservation to DB in Verona? They only have Italian railway ticketbooths and no DB. Can I do the reservation for example in the Regionale Italia counter? If not, how can I make my reservation? Thanks for the answer!

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seewulf
Railmaster
2 years ago
aino
ainoRight on track
asked in Train connections & reservations
Price more expensive when booking through ooeb

Why is it more expensive than booking through interrail website? My friend and I would like to travel from Ljubljana to Split and the booking is unavailable on the interrail website. And called to reserve the train through ticket office but it was way more expensive. Do any of you have any tips on this route? Where to book etc.? 

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Hektor
Keeps calm and carries on
2 years ago
N
nallaNew aboard
posted in Train connections & reservations
Spanish RENFE reservation issue - quick fix idea?

Hello! I have a few questions about where we are in the negotiations with Renfe and a suggestion for a possible temporary fix.  IntroI fly a lot for work and I am looking into ways of how to cut  my carbon footprint by taking a train whenever I can. I've just interrailed all the way from London to Portugal and I have to say it was a pleasant breeze, up to the Spanish border. There, I run into plenty of troubles with seat reservations with Renfe, looks like they deliberately try to make it near impossible. I'm not going to bore you with the details here, I might make a separate post later just to ease the grudge and definitely drop Renfe some emails. Looking at other community posts, this seems to be a persistent issue.QuestionsI'm wondering what is the reason behind Renfe resistance to interrailers. What is the current state of negotiations between Interrail and Renfe?SuggestionCould we possibly come up with a temporary fix as the negotiations progress? Just to ease the pain a little.

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Marion
Full steam ahead
2 years ago
aino
ainoRight on track
asked in Train connections & reservations
Ljubljana-Split, prices temporarly unavailable

Hello fellow travellers! Me and my friend want to travel from Ljubljana to Split 17/6/2022. The prices for this particular trip (Zagreb-Split, night train) have been unavailable quite long now. Is it not possible to book the train anymore? Or is there another way to book the tickets, we would love to book beforehand? Do you know what might be the issue the prices and booking is unavailable? Thanks already!

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M
Full steam ahead
2 years ago
SILVIA
SILVIARail rookie
asked in Train connections & reservations
Reservation switch

 I have a question why I have to activate this switch?  

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Marion
Full steam ahead
2 years ago
4
4ryansandersRight on track
asked in Train connections & reservations
Having difficulty booking reservations

Hi,Can someone please help me?  I have a global pass.  Eurail is showing no availability for London to Amsterdam on May 2.  However, when I go to Eurostars website they are showing direct routes available.  However I don’t see an option on Eurostar website to enter my pass to only pay the reservation fee.  It wants to charge me as if I don’t even have a pass.  I need to book this asap.    

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Marion
Full steam ahead
2 years ago
Tars Pion
Tars PionNew aboard
posted in Train connections & reservations
Costprice trip

Hello, i came on this website en was searching for a train to go back from Aix en provence on thursday 28/07 to brussels Belgium. price is 20€ for 1 person. i dont understand the booking .. this is with a pass or something? Ticket needs to be for 2 adults on 15:26 to 20:43 arrival time. can you tell me what its going to cost? And how to book.  thanks a lot. 

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R
Railmaster
2 years ago
J
JerryRight on track
asked in Train connections & reservations
reservation in july Zurich-Milano Milano-Rome Rome-Ancona

Where can i make a reservation for the trains : -Zurich-Milano -Milano-Rome -Rome-Ancona 

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J
2 years ago
Pernille Malberg Dyg
Pernille Malberg DygRight on track
asked in Train connections & reservations
Best way to travel from Tirano to Monterosso al mare

Hi community, I’ve tried to search for seat reservations from Tirano to Monterosso. I’ve tried before to travel by train from Milano to Monterosso. But not from Tirano. Any tips on what route to take AND if seat reservations are needed in high season (July)? Thank you so much in advance. 

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R
Railmaster
2 years ago
C
cgraconRail rookie
asked in Train connections & reservations
Problem completing TGV reservation

Over the last few days I have been trying to make reservations for a TGV trip from Paris to Lourdes for the end of May using my mobile Global pass on the Eurail site. I am presented with a few options for the days I am looking to travel. I select an available trip to add it to my cart, go to checkout, verify billing and traveler details, and when I go to Review the Order I am told that one of the legs of my journey is no longer available. The trip is direct so that is only one leg that I have in the cart. I have tried different times and days but I keep receiving the same message. Is there a problem with making TGV reservations currently? Is there some other way to make these reservations without being in France and going to a station?

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C
2 years ago
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