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Railmaster
NanjaRetired Community Manager
posted in News and announcements

We need your feedback!

Share your feedback on the new Eurail Community!Our new Community just went live! Like with every new platform, it is not going to work exactly like our previous community or other communities you are used to, so we’re going to have to navigate this transition together.This new space is ours and we want to make sure everyone feels comfortable in here. But as we are right at the start of this new chapter, we very much encourage you to take a moment to share your thoughts with us. Are you satisfied, do you find it user friendly, or do you still have some wishes or ideas for improvement to share? Please let us let us know if anything comes to mind – all your thoughts are much appreciated. This way we can make the community even more fun and easy to use.Do you come across something odd or are you experiencing problems? Please let us know in the comments below with the name of your browser and a screenshot. Thanks for your help!

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R
Railmaster
10 months ago
M
MACRight on track
asked in Ask a question

Upcoming trip to Europe

Hi everyone! I am from Indonesia. 3 of us (incl a 16 yo child) will visit Europe next June-July, for around 3 weeks. The trip will be start from Italy (Rome, Florence, Pisa, Venice, Milan, Cinque Terre), all the way to Switzerland (we do not know yet which cities will be visitied, but most probably Lugano, Lucerne, Interlaken), Germany (Munich, Frankfurt, Heidelberg, Cologne, Hamburg, Berlin), and Austria (Innsbruck, Salzburg). We will be flying home from Munich.So, here are my questions:Is it better for us to have Eurorail Global Pass for the entire trip or selected days only (flexible pass) or just go with buying individual train ticket on the spot/website? Because there will be several days we spend in one country only, for example 5-6 nights in Italy.  Just now I checked the ticket for OBB Nightjet, the rate for adding discount as Eurorail holder and no discount is the same. I wonder why. We plan to have overnight train from Innsbruck/Munich to Hamburg. If I just make the train res

12
Y
Full steam ahead
3 months ago
A
AwmRight on track
asked in Ask a question

Change travel day

We have global flexi passes. 4 days in 1 month. We will use 2 days to get to our destination and 1 day to get home. These are planned and saved in My Trip and added to My Pass (mobile) but not activated. We would like to use the remaining day for a trip out from our destination. We know the route of the journey but have not chosen the day. FAQ says Can I switch or cancel a travel day?You can cancel your travel day any time before the start of that day (00:00 CET). Go to My Pass, choose the travel day you want to cancel and tap ‘Cancel travel day’.But does not say how to change the travel day.

12
BrendanDB
Full steam ahead
1 month ago
Dorian Pereira
Dorian PereiraRail rookie
asked in Ask a question

Train non disponible

Bonjour, J’ai commandé un pass interrail et je ne comprends pas pourquoi je ne peux pas déjà réserver mes billets de train. Je comptais partir début juillet mais les billets ne sont pas encore réservable. De plus je souhaite faire un trajet Paris-Prague en interail et on nous indique un message d’erreur pour l’un des trains que nous devrions prendre. Cela veut-il dire que ce train ne sera pas possible d’être réservé même plus tard ? Car j’ai mis le même trajet pour une date ou les billet sont déjà censé pouvoir être réservé, mais le même message apparait. Merci.  

12
R
Railmaster
21 days ago
N
Nathan DRight on track
asked in Ask a question

Öresundståg disappeared from timetable

When looking for a train between Lund central and Copenhagen before the 10th of December you can take the Öresundståg without reservation but after the 10th of December that is no longer an option and you have to take a SJ high-speed train (for which I have to make a reservation, but I can't make a reservation through interrail, so I want to avoid it). I checked a local traffic app (Skånetraffiken), so I know the Öresundståg is still operational. So can I trust that the interrail pass works on the Öresundståg eventhough its not in the timetable or what is going on? 

11
N
3 months ago
Paulina Brahm
Paulina BrahmRight on track
asked in Ask a question

Place Of Issue Country

Hi :)I would like to book a reservation, but my country is not on the list of “Place Of Issue Country”.How can I make the reservation?TIA! 

11
M
Full steam ahead
3 months ago
Pete Bensimon
Pete BensimonRight on track
asked in Ask a question

EUROSTAR DATE MIXUP

Hi, I’m completely new to using the Interrail Pass and already I’ve made a couple of fairly major blunders. Here is the latest: I have a Global 1st Class Pass on my phone (1 month). I planned to return to my home town of Newcastle in the UK from Antwerp (via Brussels) on 2nd May so I scheduled the trip in the Rail Planner and then applied for and received a seat reservation for that date. However, I have just noticed that somehow my Eurostar journey appears to be scheduled on my phone for the 1st May, and also at a later time of day (14.04) than the reservation on the 2nd May (12.56). How serious is all this, and can I do anything to change my travel day to 2nd May to fit in with the reservation I have paid for on the 2nd May?  

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R
Railmaster
10 hours ago
D
DannygbhRight on track
asked in Ask a question

What time of day does my Month pass expire?

My app says my validity period is "15 Dec 2022 - 14 Jan 2023" Does that that mean I have until the midnight of the 15th of Jan to use my pass? I just want to make sure because I plan on taking a train the day of the 14th and don't want to have pay for the train when I can plan around it.

11
A
Railmaster
2 months ago
P
PNWRight on track
asked in Ask a question

London to Holyhead train? Reservations not available.

Good morning all, I’m attempting to book a reservation required train from London to Holyhead on Jan 4th, 2023, while it appears that there are several trains scheduled, I’m not finding anything that is bookable. Avanti West Coast is showing the timetable is not confirmed yet (just that week and some weeks).Is this likely to change?Is this due to the ongoing strikes?is this something that I may have to do when I arrive in the UK?If not, this may turn out to be an overnight adventure.Thanks again,Ron

10
P
3 months ago
Andrew Hebron
Andrew HebronRight on track
asked in Ask a question

Eurostar

Hi. We have booked tickets on our Mobile App from London St Pancres to Brussels Midi. How do we now book and pay for seat reservation’s? Thanks 

10
Andrew Hebron
2 months ago
L
lydthiRight on track
asked in Ask a question

Réservation train trouvé sur railplanner

Bonjour, J’ai trouvé un train Angers copenhague sur l’application railplanner, je dois faire une réservationil me diriger sur le site web interrail mais là je ne trouve pas le train 

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L
14 days ago
D
danch93New aboard
asked in Ask a question

Planning multiple trips on one Pass

Hi everyone, I’ve searched through the interrail website and forums, but am a little confused about how to make this work.It seems like when you activate a pass, you can only use it for a single trip? But you can make additions to that trip once it’s been activated??Here is my situation - I have a 2 month/15day pass, that I haven’t activated yet. I’m planning to travel around for a week in April (Spain and France), return home to London for a month, and then head back out around Germany/Hungary etc. to complete the rest of my pass. For planning purposes, I’ve been considering these as two seperate trips. I’m nearly done planning my route for the Spain/France trip, but hadn’t started thinking about the later one just yet. I was expecting to plan that once I returned from the first ‘leg’.Once I activate the pass for travelling in Spain, I’m concerned I won’t be able to then add the 2nd part of my trip later, even though the pass will still be valid and in-date. I don’t want to end up usi

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Y
22 hours ago
J
Johanna394Right on track
asked in Ask a question

Global Pass - Start day within 11 months ? + stop inbetween?

Hey, i purchased as many of us a ticket during the promo offer: a 2 months global pass with mobile pass.Now i have two questions, i found similar threads but I want to be really sure I get things right and dont mess anything up so my pass is not valid. I found similar threads but sometimes I didnt know if I got the answer right.. My pass is valid until 10th of April (activation period), so if I understand right, it doesnt mean I have to start my travel until 10th? I just have to activate it before, means i have to decide for a travel date, so i could also start for example End of April (unless i activated and chose the travel date before 10th April)? Its very important to know for me so I dont get things wrong, because I would ideally start a bit later in April if its possible. If i e.g. start my travel at 25th April and then i travel for 3 weeks. And then i come back to germany and end my first trip. Am I allowed to use the pass nevertheless later if I start not in my home country? As

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A
Railmaster
1 month ago
Harpreet Singh
Harpreet Singh
asked in Ask a question

Reservations on Copenhagen Prague train for 22nd December.

How does it work for occupying seats on a “no reservation required” train connection between Copenhagen-Hamburg-Prague? We are family of three travelling on 22nd December and want to sit together.If and when we get three seats together at Copenhagen, how to ensure that they are non reserved for the entire duration to Hamburg? Can anyone at any of the stations ask us to move if they happen to have reserved that seat?Thanks in advance!  

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Harpreet Singh
3 months ago
Mei
MeiRail rookie
posted in Ask a question

Country of residence - Basel or Basel Bad BF

The global pass allows one outbound journey and one inbound journey to / from country of residence that occur during travel days at any point in your trip.I am a resident of Switzerland, and I am planning to make the following weekend trips : Return journey between Basel / Milan Return journey between Basel / Cologne Return journey between Basel / HamburgAm I able to do so on my pass? Is this considered an outbound / inbound journey as technically I am not travelling within Switzerland. Thanks for your help!!

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Mei
1 month ago
S
StellaPeRight on track
asked in Ask a question

Which pass for weekend trips (Germany - France)

Hello,I am planning a weekend trip to Paris (3 days) and I am not sure which pass I should buy.  What do I need for a 3-day-trip between France and Germany? Do I need the one country pass or the global pass? And can I use the Metro in Paris with my pass? 

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A
Railmaster
4 months ago
M
MarthaRail rookie
asked in Ask a question

Travelling in my home country Spain - Rules

Hello,  We are using an interrail pass to travel from Spain (my home country) to the UK.  On the way back we are stopping in Paris and then want to get from Paris to Madrid.  As I understand it to get from Paris to Madrid I have to go Paris-Barcelona and then Barcelona-Madrid.  Is that correct?  And if yes.  Can I include both the Paris-Barcelona and Barcelona-Madrid journeys with my interrail ticket if I do the whole journey on one day??  RENFE have said I cannot travel at all in my home country.  But I think that is wrong.  Please could someone send me a link to the rules so that I can take them to RENFE?   Many thanks.

10
Schelte
Full steam ahead
3 months ago
Enrique Cafaro
Enrique CafaroRight on track
asked in Ask a question

Purchased Ticket to a destination but ticket only takes me part of the way.

I purchased a ticket from Barcelona to Geneva, Switzerland and had to make two reservations online. The ticket shows that it ends at Valence TGV, France. What do I do to get from Valence to Geneva?Thank You 

9
A
Railmaster
2 months ago
I
Ian PalmerRight on track
asked in Ask a question

Eurail Pass - Planning

Hello and good day to you.  I will be visiting Europe in June 2023.  I would like to know how many days pass I need to get.  There are 5 of us in the group including one youth.  I will be in Germany on June 28, 2023 and have to be in Amsterdam on July 6 to start a tour that last until July 19, and it ends in Paris.  We have until July 26 to get back to Frankfurt for our trip back the USA.  I plan to rent a van when we get in on June 28 for the first week then go back to Frankfurt to return the can then take the train to Amsterdam. I may need 10 to 11 days for trains and we would like the first class.  Please let me know, thank you.  

9
R
Railmaster
1 month ago
I
IratxeRight on track
posted in Ask a question

Seat reservations - France

Hi, planning my first long rail journey in a long time: from Oslo to Bilbao with stop in Munich. Up to Munich everything looks fine, but from there it gets messy. First I thought of travelling via Switzerland and Lyon to Bordeaux - Hendaya and so on, but seat reservations (from 30 EUR) at some segments kind of scared med off. So I looked into the itinerary via Paris, but I am finding it hard to find out prices for seat reservations there too. Usually DB is quite good for that, but it’s not possible to make a reservation on all trains. Does it mean that there are no seats for people holding an Interrail ticket? (there are otherwise seats available, I checked). And I find no information at all at SNCF website. Any ideas of what I may expect? I am travelling from roughly the 12 of december for one month. Thanks! 

9
I
3 months ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

New to our community?

Hello and welcome to our Eurail Community! :)Whether you are moving to this site from the previous platform, or are a new community member altogether, you'll find all the information you need below to make the most of your experience.Here are 5 tips which will help you for a great start:1. Complete your profile informationEverybody likes to know who they are speaking with. By adding more information to your profile, you are more likely to receive better and quicker replies from other users.In order to complete your profile information, go to the "My Profile" page''. On this page, you can add:A profile picture- I'm sure you have a photo of yourself from your last trip! 📸 What destinations you have visited and your favorite of them all. 🌍 A bit about yourself 🗯: are you an all-round explorer? Rail master? Nature lover? Or share what interests and matters to you most outside of the travel scene. A signature that will be displayed at the bottom of all your posts.- Don’t forget to introd

257019
R
5 days ago
B
BazzzRight on track
asked in Ask a question

Brussels - Vienna Nightjet prices

Hi everyone, I have some quick questions concerning the OBB Nightjet linking Brussels to Vienna.I’m a scout groupe leader and we’re going on a camp next summer (July 2023). We were planning on taking an Interrail pass for the whole groupe because we want to travel all by train. (let me know if any of you already took that train)Our first train would be the Brussels to Vienna nightjet and I can’t find some usefulll information.  First of all, how much does this journey coust with an interrail pass ? I found some people saying it costs only about 30€ and some saying they could’nt get any discount with their pass.   Secondly, I d’ont understand the concept of “private compartment”. It seems like its cheaper to take two private compartments of 3 people than taking a 6bed compartment which seems odd.  Hope anyone can help us for our camp. Have a good day y’all, Basile

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B
2 months ago
A
Arturo RegoliRail rookie
asked in Ask a question

When start trip and when return with Global Pass Promo Youth (2 month): two questions

Hello! I bought an interrail Global Pass Promo Youth on 11th of MAY 2022.I know that i must activate the pass by the 11th of APRIL 2023, but do I also have to START MY TRIP?Am I "obliged" to travel up to the 11th of MAY 2023 or can I travel beyond?Thanks so much!

9
A
Railmaster
1 month ago
I
Keeps calm and carries on
Ivan PeluhaKeeps calm and carries on
asked in Ask a question

What trains do I have to add a journey and create a travel day so I can take Bernina Express?

What trains do I have to add a journey and create a travel day in a mobile pass, so I can take Bernina Express? How do I know which trains in eurail planner, are from Bernina Express?

9
A
Railmaster
4 months ago
S
Simeon 345Right on track
asked in Ask a question

Reservations not showing in Reservations Overview on website

Hi,I usually book my reservations through the interrail website and can see them in the Reservation Overview page. However none of the reservations I’ve booked over the last few days show in my reservations overview.I’ve received the actual tickets by email, so they have been processed, but because they are not shown in the overview on the website I can’t cancel any if I need to do so.Any advice gratefully received! Thanks very much,Simeon

9
S
2 months ago
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