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402 Topics

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RisthNew aboard

asked in Ask a question

Erstattung Reservierung

Hallo, ich habe eine online Reservierung von Paris nach Barcelona. Durch Streik ist der Zug gestrichen. Wie bekomme ich die Gebühr erstattet? Danke und viele Grüße Rita

19 days ago

BV09Rail rookie

asked in Ask a question

Two journeys in one day?

Is it possible to activate two journeys in one day?We are traveling in England and plan a long trip to London on the last day. There we want to take the Eurostar and use the Global Pass for the return trip home. Time is a bit short and, if we miss the last Eurostar, we don't want to lose the return trip to the home country.Therefore, the idea, we take a journey to London on one day and, if we get the Eurostar, then activate on the same day the journey to Germany.Does anyone have experience with this?

19 days ago

CaroleKeeps calm and carries on

asked in Ask a question

ForensoRail rookie

asked in Ask a question

Does my last destination have to be my next starting point?

Hi Guys,for context, im talking about an interrail ticket with time limitation here, so like the any train for 1 month ticket.So lets say i took a train from Amsterdam to Paris, do i have to board my next train in Paris, or if not Paris, france? Or could i, for example, meet some friends in Paris, travel with them to Madrid in one of their cars, and then board a train from Madrid like a week later?

20 days ago

gilitravelRail rookie

asked in Ask a question

Train connections

Hi,My starting point is ZurichI have several questions about connections. Is there a direct train connection from Zurich to Belgrade? What is the fastest connection from Belgrade to Thessaloniki? Like in my picture (Belgrade, Sofia, Thessaloniki) or are there faster connections? How do I get from Thessaloniki to Istanbul by train or do I have to take the bus?

21 days ago

maricehRail rookie

asked in Ask a question

Journey from Venice to Rome not showing on any search for summer 2023

Hello, we are a family of 5 hoping to travel from Venice to Rome on Saturday 5th August ideally in the morning. I can't seem to get any results. I know there is some work on the line to Rome in the summer but thought that just affected Night Trains.

21 days ago

Alfred TanRail rookie

posted in Ask a question

Eurail pass for Italy and Switzerland

Hi,I’m Singapore and we will be spending days in Italy and Swiss. do I need a Global Pass? Or just book a 4 days pass for one month?

22 days ago

Piga FredyKeeps calm and carries on

posted in Ask a question

Saludos Nanja

Hola Naja! saludos!! gracias por la distinción; te agradezco por aquí, porque el sitio de comunidad no me permite enviar mensajes privados! agradezco tu disposición y expertis para resolver nuestras dudas! Soy Alfredo Piñera, de Chihuahua, Mex. Quizá haya un E. Mail donde escribirte! Saludos!!

22 days ago

Deepti09Rail rookie

asked in Ask a question

Is anyone traveling from 1st to 9th april with Discover EU

HI, I won de discovereu pass and I am solo traveler. I’d like to fin myself some company. Is anyone visiting Prague, Vienna and Budapest during the dates mentiones above.Thanks

22 days ago

Piga FredyKeeps calm and carries on

asked in Ask a question

Preguntas sobre pase móvil

¿Cómo se inserta el pase móvil en la aplicación de Eurail? (Pase 2 adultos 15 días por 2 meses)¿En qué momento empezarán a correr los días de los 2 meses del pase? (activación del uso del pase)¿Podemos mi esposa y yo traer el pase, cada uno en distinto celular? (por si se extravía uno de los teléfonos)¿Si se extravía el teléfono, se puede solicitar otro código de repuesto?Si se extraviaran ambos teléfonos, ¿hay forma de solicitar un pase impreso para reposición allá en Europa?Si solicito envío por correo, ¿Cuánto tarda en llegar a Chihuahua, Méx. y qué incluye el paquete de envío?Muchas gracias por su orientación!

22 days ago

Piga FredyKeeps calm and carries on

posted in Ask a question

Descuentos durante el año

Buen día! Disculpen las molestias, pero quisiera saber si hay algún mes entre marzo y sep. en que las ofertas y promociones de Eurail sean mejores (por ejemplo, mayores descuentos que el 15% por temporada de primavera) que convenga esperar para comprar el paquete de 15 días en 2 meses!Muy agradecido! muchas gracias!! (nuestro entusiasmo es mucho, por ello hacemos tantas preguntas!)

22 days ago

Dorian PereiraRail rookie

asked in Ask a question

Train non disponible

Bonjour, J’ai commandé un pass interrail et je ne comprends pas pourquoi je ne peux pas déjà réserver mes billets de train. Je comptais partir début juillet mais les billets ne sont pas encore réservable. De plus je souhaite faire un trajet Paris-Prague en interail et on nous indique un message d’erreur pour l’un des trains que nous devrions prendre. Cela veut-il dire que ce train ne sera pas possible d’être réservé même plus tard ? Car j’ai mis le même trajet pour une date ou les billet sont déjà censé pouvoir être réservé, mais le même message apparait. Merci.

22 days ago

Piga FredyKeeps calm and carries on

asked in Ask a question

Sobre ruta de Amsterdam a Múnich

Buen día! Podrían decirme si compro un Pase Global para dos personas, uno de los viajes podré utilizarlo para ir de Amsterdam a Munich viajando de noche (para ahorrar tiempo y gastos de hotel) y si así fuera, cuánto tiempo hace y a qué hora llega del día siguiente!

22 days ago

Deepti09Rail rookie

posted in Ask a question

Looking for travel buddy beginning of April

Hi my name is Deepti, and I am looking for travel buddies my plan is to travel from 1st to 9th april and visit prague, vienna and Budapest.

22 days ago

LillyRail rookie

asked in Ask a question

Seat reservations

we cannot book a seat reservation for Spain. Route Madrid-Valencia, Valencia-Barcelona. What should we do?

22 days ago

onapousNew aboard

asked in Ask a question

Stopover in a night train after midnight

We got the 5 days train pass, but there are some that are overnight. If a train leaves before 00:00 but has a stopover after 00:00 which we’ll have to switch trains, does that count as two days of travelling or just one? Thank you

22 days ago

CoachRHDNew aboard

asked in Ask a question

Using Benulux Pass to travel from Amsterdam to Belin

Just activated my Benelux pass. I want to use it to travel from Amsterdam to Berlin. Part of the trip is covered by my pass. If I schedule my trip in the application, will the cost difference on the travel from the Netherlands border to Berlin be shown with an option to pay the difference, or cancel the trip?

22 days ago

Jack FullerNew aboard

asked in Ask a question

Interrail or Eurail for UK citizens/residents

I married a Romanian woman two years ago, and we live in Edinburgh. Unlike the English, Scotland voted against Brexit. Now we would like to visit several cities in the EU and are uncertain about the rules. As a Romanian national, my wife is free to travel using Interrail. I am not. It seems I have to use EU rail.My questions are: Can we take the same train together, given that we are a couple resident in the UK.? Or do the rules require we both travel by the non-EU members’ mode of travel, using Eurail? We would appreciate any advice we can get to clarify our situation.I am 67 years old. My partner is 58.Can you help?Jack FullerEmail:j.xxxxxxxxxgmail.com (removed by moderator due to privacy matters)(Edinburgh, Scotland, UK)

22 days ago

LenaAimeeRail rookie

asked in Ask a question

Ferry Bari(italy) to Patras(Greece)

Hello:)I’m planning a trip for August/ September and U found on the interrail webside the ferry from Bari to Patras. On the app tho there is no sign of this connection? So how can I find and or book it?Thank you in advance:)

22 days ago

Mir Sadik FaisalNew aboard

asked in Ask a question

Child or Youth? Child turning 12 during travelling

My child will be 11 years 11 month when we are planning to start our journey. We are planning to buy 22 days ticket, during our journey she will turn 12 years. Should I book child ticket or youth ticket?

23 days ago

elliejanelFull steam ahead

asked in Ask a question

Visa while interrailing

I’m from the Uk and am interrailing for a few weeks and then staying in Sweden for a couple of months. This will take me up to the 90 visa free limit. I’m then going to Bulgaria for a month straight from Sweden. I’ve looked online and it says I don’t need a visa because Bulgaria isn’t part of the Schengen area, but I just wanted to confirm this before booking flights etc.

23 days ago

Julian RietveldRight on track

asked in Ask a question

Booking seats/couchette in night trains

Hello everyone,For this summer im putting together my travel plan. I have a few things that I can’ t seem to figure out regarding the seat reservations on night trains. (FYI I have a 21-day interrail global pass) If I book a train, a night train, from Rotterdam to Zuerich HB it tells me the seats are included. Does this mean that when I activate this ticket, I will be guaranteed to have a seat on the selected train? And what types of seats are these usually? And if reservation is needed/possible, what do you guys recommend. I also want to go from Beograd Centar (Serbia) to Bar (Montenegro). This, again, is a night train. The Eurail website tells me I can buy Serbian tickets at the station. But wouldn’t It be too late to buy tickets if I need to take this night train the same day I get to that particular station?Lastly I am trying to get day train tickets from Zuerich HB to Rome on the 8th of July, but I can’t seem to find any past the 10th of June. Is there a reason for this?If someone

24 days ago

RicojazzKeeps calm and carries on

asked in Ask a question

Impossible to get in touch with anyone from customer service

This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.Can someone send me a phone number or email address? Can I talk to some real person?

24 days ago

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