Eurail & Interrail Passes

Hi all,I purchased the 15 continuous days pass on Mobile. I wanted to check the train times and availability but just as a simulation but ended up entering the start date for the 17th of September! I only realised this now but I only wanted to use it next year :( I just assumed we had 11 months and it would just activate once I used it. I don’t want to lose the entire pass because I was really looking forward to it. I haven’t used it at all except for entering the dates and now I only have 10 days left.  Can someone help me out? 

Hello,I have a global pass first class.I plan to do a day trip to vienna from Budapest so will be going from Hungary to Austria and coming back same day before 12 mid night - will this count as 1 travel day or 2? Similarly I am also planning a day trip from Brussels to Amsterdam so between Belgium and Netherlands - going in AM and coming back before mid night - will this count as 1 or 2 travel days? Pls guide - Thanks so much for your help!! Satbeer

Hello. I am travelling to Greece on Saturday 19th September and we will need to start using the ferries from Monday 21st September. I am trying to buy a 4-day pass. It says it won’t arrive however until the 26th September and there is no option for quicker delivery or for a mobile pass. What do I do?

Are there additional coats for some trains even with a Eurail Pass?

If i live in Guatemala but I have an EU passport and I study in Spain, can I purchase an Eurail Pass?

Hello,  I am a British student living in Rotterdam for one year on an exchange programme. I would like to travel from Rotterdam to Paris for a weekend, then travel from Paris to London, then within the UK travel from London to Leeds on the same day (so Paris-London-Leeds), and then on the way back to Rotterdam travel from Durham to London then London to Rotterdam all in one day also.  Does anyone know if the global pass with 4 days travel a month will allow this? I really need help!

I try to add traveler to trip plan so I can make reservations, but the Eurail site does not “like” the number.  Cannot proceed.

Hello,Can I use the Eurail France Pass to go/return to/from France to Geneva? Chamonix → GenevaGeneva → Lyon Kind Regards

Hallo liebe Community,Ich habe ein Interrail eu Ticket für 4 Fahrten. Davon habe ich bisher nur eine nach Frankreich aktiviert und bin auf anderem Weg zurück gereist. Jetzt würde ich gern eine Fahrt von Bayern in den Norden Deutschlands und wieder zurück buchen - aber obwohl mir angezeigt wird, dass ich noch 3 Fahrten frei habe, kann ich von den ausgewählten zwei Fahrten (hin und zurück) nur eine in der App aktivieren. Woran liegt das? Kann ich es trotzdem möglich machen, beide Fahrten mit dem Interrail Ticket zu deckeln? Das wäre sehr sehr wichtig. Vielen Dank und viele Grüße,Theresa

I have a 2 month global pass. I have used my outbound trip and want to use my inbound trip to return to my home country for a week. I then want to fly to another country,Portugal and use my pass to get to say Istanbul then fly back home from Istanbul. Is this ok?Thanks

Hello. Sorry but I don't find another discussion that surely it has already been written. If for example I departure with night train from Mainland for Paris, with global pass can I use a previously local train from Brescia to Mainland as a outbound journey?  Or I must buy a separately ticket for the trip Brescia-Mailand outside of the global pass?Thanks for your help!

Hello !My boyfriend and I purchased 2 Interrail Global Pass Promo Youth in March 2022. We were both 27 years old at that time. We thought the age requirement was applicable based on the date of purchase. We would like to use our passes in October, but I turned 28 this summer. I was not able to activate my pass, but my boyfriend was able to do so because he is still 27. Is it possible to exchange my pass for an "adult" pass? I would like to exchange only my pass and not my boyfriend's. I understood that I have to buy a new pass and I will receive a refund. However, I would like to make sure that it is possible to exchange only one pass from an order of 2 passes.  Thank you very much for your answer. 

Hallo liebe Community, Ich habe mit dem Interrail Ticket bei meiner letzten Reise nach Frankreich sehr gute Erfahrungen gemacht. Leider wurde dabei mein Handy gestohlen und auf dem neuen Gerät kann ich das Ticket in der App nicht mehr aktivieren.. Ich habe vor einer Woche schon eine Mail an den Kundenservice geschrieben und gestern auch dad Formular hier ausgefüllt, aber mache mir Sorgen, bis Freitag keine Antwort zu bekommen... Bereits am Freitag früh brauche ich es nämlich dringend für eine weitere Reise.Wie schätzt ihr meine Chancen ein, dass das bis dahin noch funktioniert? Kann ich noch irgendeinen Weg wählen, den Prozess zu beschleunigen, mein Ticket zurück zu bekommen? Ich bin für jeden Tipp sehr dankbar, habe sonst finanzielle und pragmatisch echt große Sorgen.Vielen Dank und viele Grüße,Theresa Conrady

Hi, Some other questions come to my mind, because I am going on an interrail trip very soon and I am nervous. I am afraid something will go wrong.I bought a Youth Pass because I am 25 years old. I do not know now, whether I should be a student or it is only by age? I am a student in my home country, but student card is not valid for travel abroad anyway. I hope I did not mess this up and I have the right pass. How is it with trains in Switzerland in general? Are they always on time as they say? I think there are some exceptions. I ask because sometimes there is 5 minutes to change a train and I know it is hardly to do so, but the next train goes in one hour. More than 10 minutes is ok? And I know I do not have to do reservations for domestic trains in Switzerland, but when I want to go with a panoramatic train or a cogwheel and the reservation is recommended or required, they say I should print it. Do I have to print it or just show it on my phone? I will

So frigging frustrated with this app!  We have a seat reservation and Eurail tickets for Barcelona to Paris tomorrow.  My husband was a User Experience specialist for Amazon and we simply cannot generate a QR code for travel!  We had to pay for a ticket from Lisbon to Porto, not use our Eurail pass, and it said one was used though we didn't use it!  We have gone through the process of saving a trip but cannot generate a QR code!  Any advice?  Almost to the point of buying a ticket at the station and getting our money back from Eurail.  

if I want to take a train without reservation how do I check in. I don’t see a QR code or something on my interrail. 

Hi,I had some feedback on the Railplanner app, so I used the “Give us feedback” item in the app to do that.But, it is quite messy to type a lot of feedback on the phone, and also my feedback did not fit into the 500 characters available, so I had to give several feedbacks.Please add an option on the Interrail.eu webbpage for giving feedback on the Railplanner App, (and maybe also on the Interrail pass in general9

Hi, is it possible to go from cologne to the cotsworld (England) by the interrail pass or do I need other tickets additionaly?

Hello there,I have a child who was born on September 2011 and I’m planning a trip on April 2023. What kind of pass am I to have, a kids or youth?

Hi,I have lost my phone and now need to transfer my passes to another phone. As I am traveling now and am a first time traveller, this is a bit urgent. Can someone from eurail customer service help me her. My number for now is +44xxxxxxxxxxModerator note: the phone number has been removed for privacy reasons

Hi, I have lost my phone and now need to transfer my passes to another phone. As I am traveling now and am a first time traveller, this is a bit urgent. Can someone from eurail customer service help me her. My number for now is x (deleted by moderator due to privacy reasons)

Good morning, i have few questionsI have to go from Turin to Bath by train from 30 October to 6 November, but the single tickets cost a lot and I saw that the global pass even just for a return trip could be worthwhile.I would leave from Turin to Paris (maybe on the 30th there are no trains so I would go by Flixbus with extra cost). from paris to london i have the eurostar. it is included at NO additional cost right? (i mean if i have to pay something for booking the seat is fine, i wanna know if i have to add the full ticket price, something like 300€ for a/r, o i don’t have to pay this eurostar return ticket but just pay smtg for seat reservation)then the train from london to bath is included even if England is not in european union?same for the return by train from Paris to Turin. all this without additional costs (excluding any one way flixbus) with a global pass?

I’m a total novice to Interrail and will be using the mobile pass. What is the sequence I should follow to book and use Eurostar as the start of our travel from the UK? Should I have “My Trip” planned already on the mobile app? What then? All the online explanations sound obvious but not if you’ve never used them!

Good morning beautiful community,I have never bought Interrail before so I am a little bit unsure about one specific condition: traveling within home country. Specifically I live ( and also work) in Berlin, where I am OFFICIALLY REGISTERED. However my home country is Italy and on my ID card my home address is the one of my home town ( this is because in Italy you can change your home address for the foreign one only if you join the register of Italians living abroad). I was wondering if I can travel from Germany ( country of actual residence , where I m officially registered) to Italy ( home country , where I am residence for the Italian government as my Italian address is on my ID.). I would have liked to use Interrail for the following route: Berlin-Milan Milan-Calabria, then back, maybe through another city. I am talking about the GLOBAL PASS thank you very much!

Two of us are traveling on an interrail global mobile pass. We left Scotland on the 11.40 Caledonia sleeper, but one pass prompted a change of start date for this journey. So that person used both out and inbound home country travel, and cannot get back to London from Brussels in a fortnight. Both people have seat reservations. Can anyone advise on how to deal with this?