Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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I’m trying to book a TGV from Zurich on the 18th of July, but am coming across this error It only seems to be for this train, all the earlier ones work ok and offer a reservation fee to be selected. This service actually goes all the way to Paris which is where I’m trying to get to, but it doesn’t show that route even as a ‘sold out’ option - just sends me via Strasbourg (the first leg shown in the screenshot above).What does “Seat reservation information isn't available right now” mean, and if it doesn’t mean ‘sold out’, how can I book a reservation for it?Thanks for the help! :-)
Gonna make a post with useful tips for interrail as I discover them seeing as how the site is sorely lacking in my opinion. My pass is a 1st class one so it will be from that perspective but I assume they will be relevant for all. Will update as I go along.Tip 1: If you have a first class pass then seat reservations are free in Norway.Tip 2: Best ways to reserve seats IMO is to either do it directly at the train station(the most stress free way I feel like, or use this page (https://www.interrail.eu/en/plan-your-trip/reservations/how-do-i-book-my-reservations) to figure out where to call if you can’t do it directly at the station. Calling is for sure the best way if possible though. For me, whenever I take a train somewhere, while I’m at the station I just reserve my seat while I’m there, easy, and you save time. Do note, seat reservations are not always neccessary, they will always let you on the train, but if it’s a very popular route then it might be good to reserve it. For example,
"Prices temporarily unavailable" is shown when trying to make a seat reservation from Paris to Marseille (I already have a eurail global Pass)The website tells me to book it through 'travel.b-europe.com' They require my pass cover number which is not offered on mobile passes. Please help me.I saw many people struggling with the same problem and someone called Nanja is saving them sending private messages. I hope she could contact me also. Thank you.
Hello,I recently made a reservation to get from Napoli Centrale to Frienze S.M.N through Eurail’s website. However I was given 1st class reservations? My recipt from Eurail states I am a second class pass holder. I was not able to choose first class via the website so I am confused as to why I was given 1st class seat reservations. I have emailed Eurail a week ago and have not had a response of what to do. Edit: *TrenItalia not Italiarail
Mobile App shows one trip, my account on the website doesn't show it & has others I cannot delete. I think I am logged into the same account. So what is going on? I’d like to use the website for planning & adding to My Trip but I just cannot figure it out.
Hi, 3 related questions, please - I hope someone can clarify.I plan to use my 3-month continous pass between 1 July and 30 September. I am a UK resident:Can I use my pass BEFORE an Outbound journey? I will already be abroad when I’d like to start using my 3-month (ie on 1 July). Can I return to UK using an Inbound journey (although I won’t have left the UK on an Outbound)? Can I then have 2 Inbound journeys (instead of 1 Outbound and 1 Inbound)? I plan to travel again in August and September. I would pay for my own own Outbound (in August) but use my pass for my final Inbound journery at the end of September. OR, should I wait until August to use my Outbound journey and September to use my Inbound? In this case, would I still be able to travel in Europe BEFORE August (ie before I trigger my 1st outbound)?Basically, I need to return to the UK twice between 1 July and 30 Septmeber and would like to travel whenever in EU using the Outbound-Inbound allowance for 2 Inbounds.Many thanks for
I bought a Interrail pass and I live in France, I will be traveling to Switzerland but in the residency I added Switzerland.I activated the pass, but as soon as I realised that I needed to use the outbound/inbound ticket, I didn't use it, and now it has been 2 weeks and I cant travel and no one is answering.If you could please tell me what should I do.Thaank you!
We want to travel from Australia to Europe on November this year. When would we need to purchase a pass by? I want to leave it as late as possible in order to save the money for it (probably the 10 day pass) but I don’t want to leave it TOO late.I assume I have the option to have it on my phone rather than via post so I can save time?
Hey there,I added a route one day to my trip Because I planned to travel that day but I then decided not to. Nonetheless the system counted it as one travel day and probably added it to the pass even though I didn’t use that day (Wednesday, the 11.05.2022) What can I do to get my day back since I didn’t make use of it in my mobile pass
Kindly let me know how the validity date is calculated: I have a global pass valid for 3 months, which says "Activate the Pass by 8 April 2023", it means, I can make my first journey on 7 April 2023, and use the Global pass until 7 July 2023?The reply is very essential to plan the trip. Thank you.
My first journey is Brighton-Holyhead (train) - Dublin ( ferry must be booked with Irish Ferries) . So , is my journey in the mobile pass app Brighton-Holyhead or Brighton-Dublin ? This would count as my one permitted journey from my home country.
I purchased sone interrail tickets for me and my family back in December 2020. Obviously because of COVID they were not used and I received an email from Interrail in May 2021 saying their validity would be extended until August 2022. I am now trying to make some reservations and it is saying they are expired?! I have tried contacting Interrail via the online form, and making an email firstname.lastname@example.org but all I get in return is an automated email acknowledging my email but no follow up response (it is now a week since I first contacted). Can anyone help with the original problem of why the passes have expired …. or help me with how to get through to a human who can help with this problem eg. a phone number. Thanks
Hi @ all -- I have a question about the ID document for the mobile Interrail pass. Following situation:I have a Swiss residence permit (Swiss residence ID) and I am a German citizen (German ID card, no first or second residence address on the ID). Swiss residence ID contains information about my name, birth date, has a passport photo, a specific ID identification number and contains biometric data. My question is: Which ID document do I link to my mobile Interrail pass? German ID or Swiss residence ID?Thanks for your help!
I have a 3 month continuous mobile interrail pass , which I have not yet activated. It appears that I have to plan my whole 3 month trip and save it to " My trip " before activating the pass ; and no changes can be made once the pass is activated . Is this correct ? Would it be different if I had a paper pass ? I was hoping for flexibility , and wanted to choose my destinations as I travelled. Thanks, David Byrne.
hello,I am new in Interrail travelling and my plan is a 3 - months train tour thru Europe, starting in September 22 in Stockholm.Then Oslo, Copenhagen, …. and more or less all Capitals of north, west and south europe will be next stations.Now I have problems to book my first reservation from Stockholm to Oslo in begin of september 22.My idea was to plan then also more than this one reservation, but when first trip is not o.k. I cannt plan next.So, is something wrong in my idea?What can I do or when? ThanksFrank
Hello,I mainly live in Austria because I work and study here.But my ID card is german and the address on it is the german address of my parents which is my secondary address.I have bought a Interrail E-Pass few days ago with my austrian address and now I have read that you must add the ID card to the Interrail app, can there be any problems while activating the pass then?Is there a normal up to date austrian registration certificate enough to prove my austrian main residence and are there any important things that I should know before activating the E-Pass or while traveling?Kind regards.
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