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Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

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6057 Topics
Cosi
CosiNew aboard
asked in Eurail & Interrail Passes
Railcard Family & Friends (UK) & Interrail using in conjunction

Hi Everyone, I am thinking of using Interrail with my child to travel from the UK to Spain.From what I understand, we cannot use Interrail within the UK, except on the Eurostar to get out of the country and back in. So we will be getting a family Railcard anyway to ease the cost of getting to London and I am wondering whether the Railcard can be used in conjunction with Interrail (eg for the Eurostar seat reservation or for the Interrail ticket….?) 

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Aliraza PunjaniRight on track
asked in Eurail & Interrail Passes
Wrong outbound used

Hi! I am on my way home and by mistake used my outbound flicker on the app. My train leaves tommorw and I have to stay in Gothenburg for 1 day. How can I redo the mistake  

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Inès C
Inès CNew aboard
asked in Eurail & Interrail Passes
Obtenir mes pass interrail après échange covid

Hello, I requested an exchange of 2 interrail passes (photos sent by email on May 5, 2021) and sent my passes by post. How do I get the new PASS please? I want to use them between August 27 and September 11, 2022. I've been emailing about this for a while and never got a response. We would like to organize our vacation because the dates are approaching! Thanks for your feedback

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elliepritchRail rookie
asked in Eurail & Interrail Passes
Outbound/inbound journey allowance

hi, i’m slightly confused about the outbound/inbound journey rules and would just like some reassurance. I have a one month continuous global pass (mobile). On my first day of travel i plan to get the train into London where i will then change stations and use the euro star to get to Brussels. Similarly, on my last day of travel i will be getting the eurostar back from Paris then getting the train home from London on the same day. So my question is will i be allowed to take two trains on my outbound/inbound journeys as long as they are on the same day?

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Angelo
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Arnausiqe6New aboard
asked in Eurail & Interrail Passes
Greek Islands Pass - NOT being able to activate the pass and reservate the different ferry

👋🏻 Hi, good afternoon! We are a couple from Barcelona. We have paid the Greek Island Pass (4 days within a month) and have already the ID of the reservation.📲 Now we need to activate the pass in the Interrail app but our ID does NOT work. Considerint we are travelling on August (busy ferries, I suppose), we want to activate the pass and reservate the different ferries Athens - Santorini - Naxos.  😓😓 THE PROBLEM: The app gives us an error by which our ID is not valid. We think this is due to our start date pass: 15th August. Does this mean we won't be able to reservate the ferries until 15th August? We want guarantees... And do NOT have any email response. Help please!!! 🙏🏼🙏🏼🙏🏼

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sedefkjamili
asked in Eurail & Interrail Passes
Train from Zagreb to Belgrade and Belgrade to Skopje covered?

Hello, I'd like to ask whether the Interrail Global ticket is valid in Serbia and North Macedonia. I need to travel from Zagreb (Croatia) to Belgrade (Serbia) and from Belgrade to Skopje (N. Macedonia). I can't find it on the app. Where can I book my train ticket? Can you help me?

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EWURight on track
asked in Eurail & Interrail Passes
Travel back to home country

I travelled from Hamburg to Verona with a connection via Munich (night train). I now want to go back to Hamburg. The system says that I cant enter the home country again. It seems that the connection via Munich at night was calculated as a second trip in my home country? What can I do to come home?

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Toby10Rail rookie
asked in Eurail & Interrail Passes
Emergent support needed, Inbound/ Outbound missing on the way home.

Emergent support needed!2,5 weeks ago I wrote you a letter asking for help.We really need it right now!When we travelled from northern Sweden to Stockholm,we started our journey in the evening.The next morning we took train from Stockholm to Copenhagen.The pass demanded to use in-/outbound journey on the both trips.We hadn’t left Sweden yet but the system already took all of our in-/outbound journeys within 12 hours of traveling.Otherwise,it was impossible to get a QR-code for the trip Stockholm-Copenhagen.We are 2 adults and 2 kids and tomorrow we want to come back home.The Interrail pass refuses to activate any journey to Sweden because no in-/outbound trips are left.There is no helpful information about the conditions for in-/outbound trips.Though we have read a lot about Interrail, right now we are feeling worried and disappointed in the system that is failing us. We need an inbound journey now to get home.And it can take up to 17 hours to get there through Sweden.Best regardsElena

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Sammy_nhRail rookie
asked in Eurail & Interrail Passes
wrong travel days left

HiI’ve bought a 5 days interrail for two people and today I’ve activated the pass and booked the outbound journey - including buying the reservation seat for the eurostar to Paris. Now it’s showing travel days 3/5 left where it should be 4/5 left, correct? Below picture to illustrate.can I have some help, please? I found the whole process of pass activation and seats reservations very stressful possibly not quite knowing what I was doing. 

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TayTay1989New aboard
asked in Eurail & Interrail Passes
Robbed on night train and need global pass on new phone

Hi, I hope someone can help me.  We were robbed on a night train last night.  My phone with the global pass is gone and I need to download the pass to a new device.  Our next train is Sunday.  There is no telephone number to Interrail Customer Service and no-one has answered my email to support@myinterrail.co.uk.Can anyone help me in advising how this can be done? I dont want this very stressful situation to mar the rest of our trip :-(Thank you everyone.

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Kaya Jepsen
Kaya JepsenNew aboard
asked in Eurail & Interrail Passes
1 or 2 months pass?

Hello, I have a technical question, if I am going interrailing from the 9th august to the 5th September do I need to buy a 2 months pass, or can I buy a 1 month pass. I will be gone less than a month, but it does switch from august to September while I am gone, and I can’t find anything on the website to answer my questionBest Regards Kaya 

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travellingaddictNew aboard
asked in Eurail & Interrail Passes
Interrail Global Pass- inbound/outbound rule for trip and reservations needed for kids?

Hi,      I am planning to purchase an Interrail global Pass (4D) for my first ever trip with interrail. a few personal details are as follows. Planned Pass Type:  Interrail Global (as whole family have German visas) - 4 Days in a monthFamily/ travelers:   Me, my wife, 8yrs (son), 6yrs(daughter) & 2yrs(son).  total 5 peopleCurrent location: Berlin, Germany Tentative Trip Details:        a - Berlin to Mannheim 13.08.2022        b- Mannheim to Paris  17.08.2022        c- Paris to Cologne  19.08.2022        d - Cologne to Berlin 20.08.2022  Q1:  Since my country of residence is Germany,  I am confused as if for 4-Days global pass would be right choice for above mentioned itinerary. ?   i mean specifically talking about “inbound/outbound within country of residence” rule. Q2:  For Mannheim, Germany to  Paris, France leg and return leg, seat reservations are mandatory, but do I have to make seat reservations for adults only ? or for all kids (8,6,2 yrs)  also? Your valuable feedback is h

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Laura Odijk
Laura OdijkRail rookie
asked in Eurail & Interrail Passes
Wanneer gaat een maand in?

English below: Hoi! Ik heb een global pass voor 4 dagen in 1 maand, kan ik die maand aangebracht voor 24, 25, 26 juli en 23 augustus 2022, of moet het binnen dezelfde maand vallen (allemaal in juli)? En als ik deze 4 dagen op dezelfde pas kan reizen, telt een maand dan voor 30 dagen of voor 31 dagen?  Hoi!Ik kocht een globale pas voor 4 dagen in 1 maand. Kan ik dezelfde pas gebruiken voor 24, 25, 26 juli EN 23 augustus? Of moet het allemaal in dezelfde maand op de kalender staan ​​(allemaal in juli)? En als ik mijn maand zou kunnen beginnen wanneer ik wil, telt de maand dan voor 30 dagen of voor 31 dagen?

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Laura Odijk
Hanna Laackmann
Hanna LaackmannNew aboard
asked in Eurail & Interrail Passes
I ordered a pass but did not receive confirmation Mail

Hello :) I ordered a pass and already payed for it but didn’t get a confirmation EMail… My boyfriend who ordered at the same time got one. Also the website says that there is no booking on my profile… Do you have any ideas whatto do now?thxHanna

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Anonymous
posted in Eurail & Interrail Passes
is it possibile to change the name on a global pass ticket?

A friend of mine won an interrail global pass ticket but unfortunately she is unable to use it. Is it possible to change the name over the ticket so I can use it? The trip should be during the end of September and the beginning of October. Thanks 

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seewulf
Railmaster
Tripon Titus
Tripon TitusRail rookie
asked in Eurail & Interrail Passes
i got the wrong global pass

So I won a global pass with DiscoverEu but instead of getting a 30 day pass, the app says I have the "7 travel days within 1 month" passHas this happened to anyone else?What should I do? 

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Parv Dua
Parv DuaNew aboard
asked in Eurail & Interrail Passes
Activate pass on a different phone

I have activated all my family pass on one phone and wanted to do now one pass on each phone. My pass is from 21 june to 5 july activated and i have booked a ticket with seat reservation of that too. What will happen if i will deactivate from mine phone and login from another phone 

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Aline Blot
Aline BlotRail rookie
asked in Eurail & Interrail Passes
Voyage retour en train de nuit

Bonjour,Nous habitons Nantes et partons avec le pass global cet été en Suisse et en Italie.Je ne suis pas sur de mon voyage retour. Nous souhaitons prendre un train de nuit NICE PARIS, puis faire Paris Nantes.Devons nous absolument partir d’un pays frontalier (Italie) le jour du départ de notre train de Nuit ? pour valider un “retour” sur notre pays de résidence?Merci pour votre avis..Aline & Cie

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lesbRail rookie
asked in Eurail & Interrail Passes
Munich to Zugspitze on Eurail Global Pass

Does anyone known if I can use the Eurail Pass to travel from Munich all the way to Zugspitze including the cog railway?

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Sanjay Julka
Sanjay JulkaNew aboard
asked in Eurail & Interrail Passes
Accidentally selected today as travel day

Accidentally selected today as travel day 

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Helena Svobodová
Helena SvobodováNew aboard
asked in Eurail & Interrail Passes
Travelling with a group - can one person travel separately?

Hi, could you  please help me finding information… I bought a  month ticket for whole family, but finaly my 17yrs old son could join us a week later. Can he travel separately? Thanks in advance! Helena 

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Railly clever
Jan-Olaf Willums
Jan-Olaf WillumsNew aboard
asked in Eurail & Interrail Passes
Starting date 2 month first class - the pass already shows validity range

I have ordered and installed for 4 persons a 2 month first class Interrail  (order IN30577752) .  I understand that these 2 months start with the first trip you actually book and take,Once i had installed railplanner I checked if I could take a trip from Paris TGV any time after June 20 , but could not find any seats that could be reserved through the Interrail site for any of the days desired.  So I did not book but had to buy a separate new ticket for that trip for a trip on June 30.So I plan to use my Global Card when I book for the first time a trip, and  will use it for the first time for a trip from Geneva, Switzerland  on Juy 23.But in MY PASS the validity is now shown as valid from June 20 -19 August, although I did not book any train until now .   Will that be automatically updated to July 23- September 22 when I book and confirm the first trip for July 23 ? If not, I believe that the instructions given by Interrail is misleding, indacting taht you can decide anytime when  you

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Veronica Diaz
Veronica DiazNew aboard
asked in Eurail & Interrail Passes
When booking reservation ''name does not match with pass number'' What to do?

Hey!! I bought my Eurail Global Pass but when I try to do a reservation, it says that my name doesn´t match with the pass number. What should I do?

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Sofia SquadrilliNew aboard
asked in Eurail & Interrail Passes
Can I modify my trip after the activation of the pass?

In my Global Pass is possible to add as many journey as I want before the activation of the pass: in case I lost a train during my trip, or a coincidence with another one, what should I do? Is it possible to add another journey and take the trains that are available?

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Stacy Reves Sandate
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Stacy Reves SandateFull steam ahead
asked in Eurail & Interrail Passes
Trying to Connect Trips for Family--Only Getting the Option to Choose Paper Pass from the App

Hello--I am struggling with adding a trip to the mobile app pass.  We are a family of 5.  I have activated the travel day and created unique trips under My Trips….but I receive only the option to connect to a paper pass when I try to add to My Pass.  I appreciate any help. I have reservations booked for these trips, as well. 

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