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11861 Topics

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bjhmillaRail rookie
asked in Train connections & reservations

Eurostar/country of residence

Hi, Sorry I know this has been asked in 100s of different iterations, but none-the less….. If I want to travel from York to London on day 1, stay overnight, then get the eurostar from London to Paris on day 2 (the next morning). Is this classed as 2 days of travel in country of residence or 1? Thanks in advance edit - to clarify, I am later returning on the eurostar to London, then onward to york (this time in a single day). So i want to check if i am using more travel than allowed in the country of residence.  

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seewulf
Railmaster
2 years ago
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fraubrausewetterRail rookie
asked in Eurail & Interrail Passes

Promotional pass - no start date needed but was asked for a date in check-out.

Hey community! I’m completely new here and just bought a 2-month-ticket (print version) for Interrail as part of the SALE-offer. It’s very exciting for me!In the description of the SALE-offer is said that you don’t have to date the start for your journey, here is the link: https://www.interrail.eu/de/50th-anniversary/next-stop-big-adventure-sale However I had to date it during the process of buying. Now I’m a bit confused: I can’t say already when I want to start my journey, so the offer of the SALE not to date the start was perfect for me.Now I’m afraid that the date I was forced to fill into the formular will be printed on my pass.. Does anyone of you have the experience with it? I would be very grateful for your answers. Thanks a lot!

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F
2 years ago
Claudia Malaguzzi
Claudia MalaguzziRail rookie
asked in Eurail & Interrail Passes

Global pass- can I only travel in one country or in 2,3,4,5, country of the 33 possible?

Hi there. If I’m going to purchase a global pass interrail youth with the 50% promo, I’ll be able to travel in ONLY ONE COUNTRY or I can travel in 2,3,4,5, country of the 33 possible?Thanks

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Railmaster
1 year ago
Giuli Fiscella
Giuli FiscellaNew aboard
asked in Train connections & reservations

Do I have to make a reservation on top of the Pass and does this cost extra?

Hi, I need help because I don't understand how the pass works.I am living in Germany and would like to go to Edinburgh in June. My question is the following, once I buy the 4 days in 1 month pass, should I buy the tickets for the trip to Edinburgh or do I just get on the trains?If I have to reserve the seat, do I have to pay extra? Thank you!

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Railmaster
2 years ago
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TimLGRail rookie
asked in Eurail & Interrail Passes

Travel in Switzerland on a one country pass

Hi, I have a 1st class 6 day pass that I intend to start using in a week. I would like to know from experience how others have found the travel around Switzerland by train? Already have plans to visit a number of areas in a week so as I understand it:Each day I want to travel I need to use my phone and add the train journey to it (so Basel to Zurich for example as a journey in the app) Certain tourist type trains (such as the Bernina Exp). require a seat reservation too.One question, with the 6 days I know I can use them any day in a month but I will be using them one day after another so do I have to plan journeys in calendar order? So can I make a seat reservation on the Bernina Exp. say on the 17th today, add to the app as a journey and then tomorrow add a journey to the app for the 14th? My pass is set to be active from the 12th.Many thanks for thoughts and advice

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Full steam ahead
2 years ago
Kristoffer Kjelling
Kristoffer KjellingRail rookie
asked in Train connections & reservations

Problem with payment of reservations - ''proceed to payment'' button is inactive

We have made several reservations for an upcoming interrail trip (consisting of several different legs) this summer, but the «proceed to payment»-button is inactive. Is this a common issue, and are there ways to solve it? Will this button become active at some point?We have accepted all terms, conditions etc.  

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Angelo
Railmaster
2 years ago
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SandraRail rookie
asked in Train connections & reservations

Pass is unvalid: Basel to Alassio (Italy) - booking seat reservations

I want to travel from Basel to Italy, therefore I bought the Interrail Italy Pass. When I wanted to book the seat reservations I got the message that the pass isn’t valid in some of these countries. Could anyone help me?Thank youSandra  

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Angelo
Railmaster
2 years ago
Claire
ClaireNew aboard
posted in Eurail & Interrail Passes

Mobile app or paper? Any advice?

Which is better please, the mobile app or the paper version for Europe? Also I the website has ‘error 404’ showing all the time so I can’t add passenger details and then go on to book. Has the website crashed?

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Railly clever
1 year ago
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BaqarRail rookie
asked in Eurail & Interrail Passes

How can I change the length of my pass?

Hello, I wanted to know how I can change my mobile passes from a 7-day pass to a 5-day pass for 2 people. I realized that I don’t need the extra 2 days, and I can save money on my pass by just changing my pass duration. Please let me know how to do this, as I will be traveling this month. I also want to know how the refund process will work, as I have not activated my pass yet either. 

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Railmaster
2 years ago
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adamtkellyNew aboard
asked in Eurail & Interrail Passes

Does the Pass include 1 Inbound and 1 outbound trip per travel day or per Pass?

I was thinking about getting the 2 month continuous pass and I was wondering what the situation is in regards to inbound and outbound trips, my country of residence is ireland and I was hoping to be able to come in and out somewhat regularly. I read on the information page that it said you are allowed 1 inbound and 1 outbound trip from your country of residence during travel days and i was wondering does that mean your allowed 1 inbound and 1 outbound trip per travel day or would that be 1 inbound and 1 outbound over the duration of the 2 months. If its the latter I could understand how this would be fine for other countries as you can get a train to the border and then just pay to get back in yourself but the cheapest flights from ireland to mainland europe are in the range of 100 euros for return.

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runner.on.rails
Railly clever
2 years ago
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whitelinesRight on track
posted in Eurail & Interrail Passes

Half price Interrail pass. Worth it for a trip through Spain and France?

I have until midnight to decide to buy a half price rail pass so not much time to plan or explore where i can go and any problems I might encounter.  I will start from Calais (i live in London)  I would like to start by going to Malaga maybe via somewhere in France for an overnight stop.  Are there many trains where I have to make a booking and will I have to pay for the booking.

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Full steam ahead
2 years ago
andreaagozzii
andreaagozziiRail rookie
posted in Train connections & reservations

seat reservation not required. But would you recommend it?

Night train from Amsterdam to Muenchen, seat reservation is not required, do you sugget me however to book a seat?

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Engin-ius
2 years ago
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whitelinesRight on track
posted in Eurail & Interrail Passes

50% rail pass sale - site is down

I was about to buy a pass and then saw all the posts about the site being down so i will not bother.  Shame I only saw the sale today and I am a bit worried I will have problems, if not now then later on if i need help

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seewulf
Railmaster
2 years ago
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funkhkenRail rookie
asked in Eurail & Interrail Passes

Should I only be able to view my "ticket" in my pass, one day at a time, as that day arrives?

 Should I only be able to view my "ticket" in my pass, one day at a time, as that day arrives?

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A
1 year ago
Javier
JavierRail rookie
asked in Eurail & Interrail Passes

Eurail validity

Hi I purchased the eurail pass 10 days in 1 month ticket recently and I was wondering for overnight trains does it utilise 1 or 2 days out of my 10 days?For example I will be departing Switzerland on the 3/6/22 at around 9pm and I will be arriving in Amsterdam on 4/6/22 at around 8 am. Does that count as 1 or 2 days out of my 10 days? Would gladly appreciate any answers, thanks !

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Railly clever
2 years ago
Eloise Cansdell
Eloise CansdellRail rookie
asked in Eurail & Interrail Passes

Exchange Interrail pass for Eurrail pass

CAN ANYONE HELP A GIRL OUT?! So I purchased an interail pass today during the sale, but didnt realise that you had to be a resident to buy it.. I thought I could just put where I would be residing in the UK as ill be there for 3 months. The Eurail website has been down all day, so I assumed I could just purchase the pass through interail. It says no exchange or refunds, but does anyone know if I can change this interrail pass to a eurail pass as I am an australian citizen. I have italian citizenship as well, but I dont think it would help as you have to be residing in the country. If anyone has had this issue or knows what I should do please let me know !!

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Full steam ahead
2 years ago
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Full steam ahead
NandiniFull steam ahead
asked in Eurail & Interrail Passes

Entire 7-leg trip disappeared from rail planner app iphone 11

I will be starting on a 7-leg trip from Oslo to London by train. I used the mobile Eurail Pass to save details of all legs of this journey and checked that a QR code had been generated for each (iphone 11 IoS 15.4.1, Railway Planner app version 23.11). Today everything has disappeared! I do see that some members have experienced a similar problem - I don’t want to have to enter ALL the details again…..is there a way out?ThanksNandini  

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N
Full steam ahead
2 years ago
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mariak99Right on track
posted in Train connections & reservations

Reservations page doesn't work - need to book London to Paris

Hi all, I’m really struggling with the broken Interrail website and my holiday is getting nearer..I’ve tried making seat reservations with 3 browsers (Chrome, Firefox, Safari) on 3 different devices (two laptops one iphone) and the page just won’t work. Sometimes the page doesn’t open and shows an error message. Other times when it lets me access the page and search for the train, it says I have to “create trip”, after which I have to “add travelers”. After I add travelers, it shows 0 trips and says I have to “create trip”. The loop is never ending. When I look at my trips under my account, it adds any new trip I create into “past trips”, not “upcoming trips”. The trip I’m trying to book is London to Paris (Eurostar) with a mobile pass. I’m currently in the UK. Any alternative ways to book?

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M
2 years ago
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rinalddsouzaRail rookie
asked in Eurail & Interrail Passes

Interrail pass eligibility

Hello,I am a researcher at a Belgian university. I am an Indian national and currently hold a valid Belgian residence permit as I study here.Would I be eligible for the Interrail pass? I am looking forward to purchase the global pass for my holidays.Thank you very much.Warm regards,Joaquim

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C
1 year ago
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GregRail rookie
asked in Eurail & Interrail Passes

Adding the trip on a day, like 10-30 minutes before entering the train

HiI am new in here and will be using Interrail Global Pass the coming weekend in Germany. Is that possible with Adding the trip to the mobile pass app on a travelling day, like 10-30 minutes before entering the train ?Will arrive with my 11y old son(we both have separate passes) by plane on 13/5/2022 from Copenhagen to Køln/Bonn airport about 10,55 ( need also to pick up the checked in bag ).  Consider to take next 1 of the below train connections to Stuttgart :1 . 11,24 -  better option with less transfers and would prefer that one if could manage with the bag pick up from the airport2. 11,56 – more transfers and shorter time for transfer in FrankfurtSo I am not sure, if I can just book 1 of the above tickets, just standing next to the train, like 5 minutes before the departure ?  or  1 of these trips needs to be booked by us a day before 12/5 in the app ?3 .By the way -- Interrail Global Pass , can it be used for traveling by S Bahn ,U Bahn or bus in Stuttgart  ?Thanks in advance for

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G
2 years ago
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Keeps calm and carries on
annenas
asked in Train connections & reservations

Moet je elke tussenstop (overstap) en exacte tijden in de app aangeven?

hallo, ik kan niet alles vinden via de rail planner app en voeg dan handmatig in. Moet je elke tussenstop (overstap) en exacte tijden in de app aangeven of gaat het alleen om de datum + begin- en eindstation?alvast dank,Anne

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Engin-ius
2 years ago
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MarineRail rookie
asked in Train connections & reservations

Trains not appearing in the app. Can we add them manually?

We have bought an Interrail pass to move between Spain and Portugal this summer. We took the mobile pass option. We went to the train station to buy the seat reservation necessary for high speed train in Spain. They have advised in addition to the ticket, we must have the trip registered in the app. But some trains do not appear in the app… can we add them manually? Another option: can we get a paper pass if we already got the mobile pass? thank you! 

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Engin-ius
2 years ago
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Orangebot1Rail rookie
asked in Eurail & Interrail Passes

Inbound and outbound days

So I know how the inbound and outbound days work this is just a question about the rules. My question is does the return day have to end in my hometown.Say I live in Southampton  UK (I don't) would it be possible to end my trip somewhere else in the UK which is not where I live as long as it keeps within the rules and in the outbound) inbound days. For example on the last day I go from Paris to Manchester instead of Paris to Southampton. Or do you have to go to your town of residence 

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Full steam ahead
2 years ago
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Charlotte MooreRail rookie
asked in Train connections & reservations

Can't add Venice to Germany trip to German pass

I have a 3 day out of a month German pass and want to add my train from venice to munich however when I go to reserve the train journey it says that one of the countries is not valid despite the trip being included in the german rail pass. Does anyone know why this is happening? Already booked my venice hostel!

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R
Railmaster
1 year ago
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SonvishRight on track
posted in Train connections & reservations

Change seat reservation due to other station in Venice- non refundable. Can I exchange at the station?

I made seat reservation from Venice to Florence.  I booked the wrong station in Venice and need to change from Mestre to Venezia Santa Lucia.  It shows it is non-refundable.  Is there a way to just do a exchange to the other station without loosing my 66euros?  Sonal

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S
2 years ago
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