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ColeelvissRail rookie

asked in Eurail & Interrail Passes

Paid for my mobile pass but didnt recieve any confirmation email

I had purchased 2 mobile passes for me and my friend and didn’t receive any email for confirmation. I am already on my trip and will be leaving to my next destination soon. We are worried and don’t know what to do. I tried to resend my confirmation email but when I log in it says I have no pass purchases or orders or anything and in my bank account I paid for both.

1 year ago

Max NootNew aboard

asked in Train connections & reservations

You can book this train up to 90 days in advance??

You can book this train up to 90 days in advance. I have a question about the wording of this sentence. Does it mean you can only reservate before the 90 days. Or is it stil possible for me and my girfriend to reservate seats for the trains in the 90 days in adance time window?

1 year ago

Oscarlang98Rail rookie

posted in Train connections & reservations

Wrong date on physical seat reservation

We bookes a seat reservation through InterRail.eu from Copenhagen to Hamburg, departing 23.56 on 2022-07-03 and arriving 06.15 2022-07-04. But when we recieved the ticket(printable PDF), the time and dates were wrong. It says that the train will depart 00.01 2022-07-03 and arrive 06.15 2022-07-03, which is the wrong date. Will we still be able to board this train on the night between sunday(3/7) and monday(4/7)?

1 year ago

HolgerNew aboard

asked in Eurail & Interrail Passes

Group split digital pass before last travel day. It is now on one device

Hello,we are traveling as a group with both digital passes activated on my phone. However we need to split before our last travel day. Is there a way to print the the pass for the other party? Or any other solution? I read it is not possible to split once the passes are activated on one device. This is really annoying, as my friend does not use smartphones and I mistakenly bought 2 digital passes without knowing the evil consequences ;)Thanks

1 year ago

SeventyRail rookie

asked in Eurail & Interrail Passes

Kan men extra reisdag tussen 2 opgeslagen reizen voegen?

Reis op 6 juli Nederlanduit met Thalys dan naar Dijon. Op 10 juli richting Lijon. Beide reizen staan in my pass. Door staking misschien vast in Parijs. Kan ik voor 7 juli een reis er tussen voegen ?

1 year ago

Paul ORight on track

asked in Train connections & reservations

Reservation issues - after passenger details I'm taken back to the homepage

Hi, i have got 5 trips in my basket, fill out the details at stage 2, then when i click on the add passenger details button - it just takes me back to teh home page ?

1 year ago

Liam Van De WalleNew aboard

asked in Eurail & Interrail Passes

I take a flight in between and want to resume my interrail trip from Barcelona. When i try this on tripplanner i can't plan it without having to have a trainride from Milan to Barcelona.

Hello, i have a question concerning my planning. I have a plan going from belgium and having a roadtrip in Italy. But i have flight from milan to barcelona . I want to resume my interrial trip from barcelona. When i try this on tripplanner i can't plan it without having to have a trainride from milan to barcelona. I don't want this because i have flight but would like to resume my trip from barcelona.

1 year ago

SamCritchFull steam ahead

asked in Train connections & reservations

Paying for Thalys seat reservation with Thalys vouchers

Hi, I have some Thalys vouchers I got as compensation when a train I was on was delayed overnight. Can I use them to pay for my Interrail seat reservation on a Thalys train?

1 year ago

RevolverFull steam ahead

asked in Train connections & reservations

Unable to reserve seat on some trains

My wife and I have Interrail Global Passes and we’re trying to book a trip from Brussels to Cologne on the 17th September. On the Intercity trains (ICE) it gives us this message:“Not available for some travellersSome of your travellers' Passes are not valid on this train. Change your selected travellers to book this seat reservation.” We can book seats on the Thalys trains (THA) but that will cost 54 Euro as opposed to 16 Euro on the Intercity. We were under the impression that our passes would be valid on all intercity trains. Are we wrong?!

1 year ago

danielspastaRail rookie

asked in Eurail & Interrail Passes

Need my pass cover number

I need my pass cover to make reservations. I’ve seen that some mods DM it so that would be nice.

1 year ago

Eva KNew aboard

asked in Train connections & reservations

Greek Island Pass - do I need to pick up the boarding pass?

Do I really need to go to the Attica Group Port Agencies to pick up our boarding passes? We thought we could buy them online and show the online ticket + the physical island pass. And does is mean that we have to book our trips in advance?Or can we spontaneously decide which trips we‘re going to book? thank you for your help in advance!

1 year ago

xntrixNew aboard

asked in Train connections & reservations

Problems with seat reservations on travel.b-europe.com - pass cover number

Hi, i can see many related topics to this one, so sorry if creating a new one is against the etiquette.We are 5 people with mobile interrail passes trying to book seats on french TGV train, but are unable to do so due to not having a pass cover number. From what i understand others have received pass cover number through the support on this site. We are quite desperate to get these seats reserved and its been quite frustrating trying to figure out how to. Hopefully you are able to help. Cheers, Emil.

1 year ago

kelly o learyNew aboard

asked in Eurail & Interrail Passes

How do I deactivate the pass?

I activated my pass and want to deactivate it to get a refund but I’m unable to do same online. Does anyone know how to do it?

1 year ago

lindyloo59Rail rookie

asked in Train connections & reservations

Petr KRail rookie

asked in Train connections & reservations

Reservation with Mobile Pass

Hello! I'd like make reservations for my friends with mobile Pass (InterRail Global Pass) for trains in Italy. I added them to trip in my account, but I can't find Issuer (CIV) and Pass Cover Number on their tickets. Without them I can't make reservations. Where can I find them? Or how can I make reservations with mobile Pass? Moderator note: similar topic

1 year ago

Wing LeungNew aboard

asked in Train connections & reservations

Can't find booked train schedule in app

We are tried to book the inbound trip from Copenhagen and back to Norrköping, on 7 of august.When we add the journey in the interrail app we find a trip at 15:07-15:46 from Copenhagen to Malmö (Train RE1066) and continues with 16:04-19:19 from Malmö C to Norrköping(HST544).The High speed train needs a seat reservation, but when we try to reservate a seat we didn’t fint the same train on the seat reservation website.. Instead we found a trip at 15:07-16:35 from Copenhagen to Hässleholm (RE1066), 16:57-17:53 Hässleholm C- Älmhult (BUS60544), and 18:08 -20:20Älmhult-Norrköping (HST546). It seems like the interrail app and the seat reservation website don’t match, we can’t find either of these trips in the other site. Now we already booked a ticket on the later of the trips (HST546) and we would like to use this as our inbound journey, but we need help to add this trip to our journey in some way.What can we do?

1 year ago

gezgizFull steam ahead

asked in Train connections & reservations

Making Reservations if Paper pass has not yet arrived?

Hello Community,I purchased a paper pass yesterday and I would like to make seat reservations for some of my train journeys, especially eurostar as I am worried they will sell out but it says I need my pass cover number which it says will be on my ticket that may only arrive on 25th July and I am planning to travel 29th July...Is it possible to find out my pass cover number and make bookings before the paper copy arrives, otherwise can I change it to be a mobile version to avoid the problem? Thanks

1 year ago

KralkanRight on track

asked in Train connections & reservations

Where do I get my pass cover number for my digital ticket

Hey i need my pass cover number to book tickets online. Where can I get this number ASAP. thanks in advance Best regards alphan

1 year ago

Anas MizelNew aboard

posted in Eurail & Interrail Passes

Eurail 1 month pass recommended for our planned trip?

we are 2 people travelling austria between 8-15 of july 2022, we will be visiting vienna,hallstat,salzburg, saalbach,and tirol.we were wondering if the eurail 1 month pass is good for those destinations and is it valid for all bus/train companies*we might be using transport for only 3-4 days

1 year ago

middleagedbackpackerRight on track

asked in Train connections & reservations

Do I need to print seat reservations for Italy? Can I make seat reservations at the station?

I’ve got a mobile global pass and want to travel in Italy from Ancona to Bologna on Friday 8th July. From what I’ve read here, I can reserve seats using the oebb.at website. Will this give me an online ticket ie. can I just show the QR code on my phone for the seat reservation? Or do I need to print the QR code to show a physical paper copy? I’m arriving in Ancona the night before I want to travel. Could I simply go to the station to reserve my seat? Or is there a chance the train will be fully-booked if I leave it that late?

1 year ago

Eric De GreefNew aboard

posted in Train connections & reservations

Has anyone tried to book a reservation 45 minutes before departure at the station? Particularly at St Pancras?

Has anyone tried to book a reservation 45 minutes before departure at the station?

1 year ago

Stuart KRail rookie

asked in Train connections & reservations

Night train from Prague to Croatia

I want to book the night sleeper train from Prague to spilt or nearest. can I book this on the interail site. or should I go direct to Regio?

1 year ago

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