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Rachel HoranRail rookie

asked in Eurail & Interrail Passes

Activating Mobile Pass

I bought a mobile pass and entered it into the app on my phone. I have a 4 travel day within a month pass. It is now saying to activate but I don’t leave for my trip until June 30th. If I activate it now (so I can book my train reservations in advance) will that start the countdown on the month I have to use it?

1 year ago

sksonRail rookie

asked in Eurail & Interrail Passes

Could anyone provide me with my Eurorail Cover Pass Number?

Hello,Would anyone be able to provide me with my Eurorail Pass Cover Number for my mobile pass? I need it for booking a seat reservation for a train on SNCB. I need to book a train for June 12th. Or would anyone be able to direct me to how I can book a train from Mulhouse to Aix-en-Provence on June 12th departing at 10 AM? The Eurorail seat reservations website only directs me to SNCB. Thanks!

1 year ago

StefanRail rookie

asked in Train connections & reservations

Exchange of seat reservations

Hey!I have an first class Interrail ticket and unfortunately I was not able to reserve my own sleeper compartment on the Interrail website for the night trains from Stockholn to Lulea (NT 92) and from Narvik to Arlanda C (NT 93), but "only " a ticket in a 6-person sleeper car. Can I exchange the reservations?

1 year ago

Vivienne CausemannNew aboard

asked in Eurail & Interrail Passes

Bought Italy but see it is not valid to and from Italy. What to do?

Hello, I want to travel from Bregenz in Austria to Lecce and back, so I bought the Italy Pass. Now as I wanted to do the seat reservations, I saw, that it is not valid for the way to and from Italy, is that true?Which Pass could I use? Or would the Italy Pass actually have worked from Austria? I also have to do a trip to Germany in the same month, but actually already booked…Any ideas?Thanks so much..Vivienne

1 year ago

Cyndi GheraRight on track

asked in Train connections & reservations

Trying to book sleeper for 4 from Venice to Saltzburg

Is there a way to book 4 people in a sleeper together from Venice to Saltzburger? I thought I saw this but now I don’t see this option. Any guidance and tips would be appreciated as I have never done this before.

1 year ago

Charlotte PereiraNew aboard

asked in Eurail & Interrail Passes

Travel to your country home at the end of the trip - included or count as travel day?

hello,I want to go from Split to Paris, my home town. Do the travels between this two cities are included in the Pass or do they count like days of travel? thanks !

1 year ago

FedezRail rookie

asked in Train connections & reservations

Reservations required or not and where to book?

Hi, i Will travel with some Friends in August, can you give me some advices about seats reservation?3 AugustBologna to Innsbruck 7:45-12:36 : Seat reservation Is mandatory? Where i can book it?Innsbruck to Budapest 14:17-21:19 : Seat reservation Is mandatory? Where i can book it? 14 AugustMunchen hbf to Bologna 13:34-20:16 :Seat reservation Is mandatory? Where i can book it? For all the other trains i'll take the reservation is not required. Do you advice me to book Seat reservation?Thanks

1 year ago

NikdemNew aboard

asked in Eurail & Interrail Passes

One journey is accidentally counted as a travel day so I can't take my last journey

Hello,Together with a group of friends, I am traveling with a won DiscoverEU ticket and the Interrail Pass application. We travel from May 26 and end on June 11. We still have two days of travel. My problem is that today I tried to book a ticket in the application from Vienna to Warsaw (11/06) and the application showed that I had used all the days. Searching for a problem, I came across a history of journeys in which I found the theoretically completed journey (2.06) that did not take place - as a result, I have one day less travel left, so I cannot book a ticket for the last day of travel. The other members of my group do not have any problems with the application. I sincerely hope that I will be able to count on your help.

1 year ago

Joris MathijssenFull steam ahead

asked in Eurail & Interrail Passes

Ordered a pass 2 weeks ago. I have been charged but did not receive anything.

I ordered a pass 2 weeks ago, the payment went right and got charged for the amount but i did not receive a pass or a code afterthat. I made multiple tweets, dm’s and created a ticket but still did not receive any answer. Anyone here that can help me?

1 year ago

Léa NiffRail rookie

asked in Train connections & reservations

How to make the reservation from Athens to Kalambaka - says not available

Hello! I’m planning my trip from Athens to the meteores (kalambaka) and I tried to book my train ticket via the app, it couldn’t find any train so I tried on the eurail website (it could find the train this time) but this time it said « no available from interail.eu »So what I am supposed to do to make a reservation ? (I even tried on trainose, the train official website but I don’t have the interail discount) thanks for your help!

1 year ago

princyRight on track

asked in Train connections & reservations

Olaf PfeiferRight on track

asked in Eurail & Interrail Passes

How do I delete empty travel days ?

Hi, I have a problem with my 4 day global pass, because it shows an empty day with no trips as a travel day. Thus, I cannot complete my journey! Help help....The 'empty day' was originally assigned as my first travel day, but I changed that and left earlier. However, I was never able to remove that day - there was no option in my app - and it also did not vanish by itself although I did not travel and had no trips on that day. How can this be changed?

1 year ago

DickyRail rookie

asked in Eurail & Interrail Passes

Trip not appear on My Pass

Selected Trip do not appear on my Pass appear it on the travel day on my Pass.

1 year ago

HewertsonRight on track

asked in Eurail & Interrail Passes

Problems with 'My Trip' on the mobile pass

Hi, I’m a first time user and am having problems with the mobile app.I add the first three trains to ‘My Trip’.They appear as a list - so far so good.However if I close the app and come back to it later -When I press ‘My Trip’ only one of the previously entered trains appears.Press ‘My Trip’ again and a different random train from the previously entered trains appears.I can’t get the whole list to appear.This has a knock on effect when I try adding the trains to ‘My Pass’Only one random train appears on the ticket!Has anyone else had this problem - am I doing something wrong?Using iPhone X, software 15.4, Interrail app version 23.0.0Many thanks

1 year ago

S LandyNew aboard

asked in Eurail & Interrail Passes

1 Adult traveling with 3 kids under 11 - without having to buy a child pass

How can I book a eurail pass for 1 adult and 3 kids under 11 without having to buy a youth pass? Or would it be cheaper to buy individual tickets for 3rd child where necessary?

1 year ago

j.agustinrNew aboard

asked in Train connections & reservations

One of the legs of your jouney could not be booked?

Please help! I am trying to book seat reservations with my eurail pass for a one way train ride from Paris Gare de Lyon to Nice Ville on June 28. The website says there are available seats for a 11:52 departure and a 18:37 arrival, with one change between the two trains.This works out until the final “review order” stage where it tells me “one of the legs of your journey could not be booked”. It does don’t tell me which one and the same error occurs when i try later times.What does this mean? Why would they allow me to go through with the seat reservation if one of the legs cant be booked? What can i do about this?

1 year ago

greaterdaneNew aboard

asked in Eurail & Interrail Passes

Having several of the same journey on mobile pass

I'm curious if it's a viable strategy to have multiple of the same trip in the same day so as to have an insurance trip if you miss a train. Train journeys can't overlap so is it ok to have (eg Berlin to Prague) 9:00-13:30 train and a 15:00-19:30 train on your pass on the same day?

1 year ago

Gustavo TobarNew aboard

asked in Train connections & reservations

Can't book seat reservations Rome to Munich

Hello, I have already purchased the pass for the month of August and I can not book the Rome to Munich route, because I can not add to my shopping cart the train trip for August 17, the system tells me that it is an invalid purchase, I have insisted several days and tells me the same error. What can I do about it?

1 year ago

viccRail rookie

asked in Eurail & Interrail Passes

Only first initial of name is shown on interrail mobile pass

My interrail mobile pass traveler name says W. Kaleta instead of Wiktoria Kaleta. Is this normal? Or is this an error? My friends who have eurail passes (instead of interrail) have their whole name written, not just their first initial, so I’m wondering whether I accidentally only typed the first letter of my name rather than my whole name.

1 year ago

Trenton ShadyRail rookie

asked in Train connections & reservations

How to reserve/book trains ahead of time? Is it even possible?

My girlfriend and I are both students studying abroad to france this summer, specifically from June 22nd to July 23rd. We will be staying in Marseille, France for the majority of our time abroad however we have time available over the weekends to travel wherever we’d like. In an attempt to be organized we purchased Eurail passes so that we could book/reserve our trains ahead of time without any stress or potential mishaps at the stations. (No one wants to miss a pre-scheduled tour of the Eiffel tower.) We plan to travel to Paris, Luxembourg, and Rome each subsequent weekend that we have available. The issue, however, is that we have been attempting to book these trains for awhile now and have absolutely no clue whether some of them are reserved or not. Most, if not all, of the trains on the app state that we need seat reservations, but some of our trips will not allow us to purchase the reservations. We have managed to do so for our trip to Paris, but not for our return, while Luxembou

1 year ago

ElleNew aboard

asked in Eurail & Interrail Passes

I want to travel more days. Exchange my pass or leave it be?

Hi all!Guys I have a question I bought the interrail 15 days ticket, but I’ll be on the trip for more days. But I will be using 15 travel days in total probably. Would you recommend me exchanging my ticket for the 15 days in one month. Or since I am travelling southern europe it doesn’t really matter cause the reservations might be pretty expensive anyways? Thanks!

1 year ago

Sue GillNew aboard

asked in Train connections & reservations

Seat reservations Eurostar to London expensive

Hi, what a nightmare trying to navigate with seat reservations...thought travelling by train through Europe was suppose to be easy!! So far have had to pay for seat reservations for each journey and now trying to book Eurostar to London and through a different website it will cost 90 euros with the Europass. TBH at the point of wanting to cancel the lot. Seems everyone is having the same problem with seat reservations. Sorry for the moan just fed up with it now.

1 year ago

MiniOzzNew aboard

asked in Train connections & reservations

Can't book the seats Spain/France

Hello,I want to book the reservations for the seats, where it is required. But in Spain and partly in France I cant reservate the seats and it saysmthat I have to book them at the train station. The chance that the seats aren’t available anymore when I get to the train staions are pretty big. Especially because we are a group of 8.So what shoul/could I do? How can I reservate the seats without being in Barcelona e.g.? The second thing is, that there was a chance to do the reservation from Bordeaux to Boulogne online. When I got to the website it said, that they need the pass cover number (from the paper pass) but I don’t have it, because I booked the mobile pass. What schould I do? Greetings and thanks

1 year ago

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