Skip to main content

Get ready to travel

To ask all about our Passes, reservations & more

12379 Topics
S
sophie.aRight on track
asked in Train connections & reservations
What is a berth?

Hello,I’m sorry to ask if that was obvious, but for a reservation in a night train I didn’t get the difference between “berth” and “sleeper”. Do both have beds ? It’s the euro night reservation. Thank’s a lot ! 

34889
M
Railmaster
2 years ago
C
Carmen Minero MozNew aboard
asked in Eurail & Interrail Passes
I sent an email to make ferry reservations with my Greek islands pass but no response

I attempted to email and make reservations for the ferries I need to take to get around when I’m in Greece. It’s been over a week and have yet to receive any email back and I’m worrying there will not be seats left to book by the time I get a response. Anyone had any experience with making reservations with the greek islands pass? 

712
R
Railmaster
2 years ago
Neçirvan Veroj
Neçirvan VerojRail rookie
asked in Eurail & Interrail Passes
Interrail for non-european citizen

Hi I am Neçirvan from Turkey. I saw that Interrail is doing a 50% off discount for the passes and I wanted to ask if can non-European citizens,in my  case from Turkey,  can benefit from the discount.THX for the help

2482
Neçirvan Veroj
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Train connections & reservations
Websites to check train times

What are the official websites/apps where I can compare train times to the interrail app for the following stations: Brussels Central  Paris Nord  Zurich Main station  Vienna Central Ljubljana   Venice Mestre Rome Termini eg. For Berlin it would be DB website or Navigator app. 

1297
R
Railmaster
2 years ago
J
JvanboeNew aboard
asked in Eurail & Interrail Passes
Is the flash Sale 1 Month global pass valid for 12 months?

The conditions seem unclear. “You can travel within 11 months from purchase”, does that mean you can wait for the last day of the 11 months and then travel 1 month?

401
M
Railmaster
2 years ago
T
Tristan7Rail rookie
asked in Train connections & reservations
How do I make a reservation?

Hello,i think I am nearly at the point that I have all my tickets (here a screenshot of my actual situation).unfortunately I can’t see a qr-code or something like this when I want to see my ticket and how can I do the seat reservation?thank you in advance 

833
A
Railly clever
2 years ago
rick1303
rick1303Rail rookie
asked in Train connections & reservations
Where do I cancel a reservation?

Need To cancel reservations from paris Gare de Lyon to Caen France, for today. Cannot find where to do so. Any suggestions?

922
R
Railmaster
2 years ago
Giuli Fiscella
Giuli FiscellaNew aboard
asked in Train connections & reservations
Do I have to make a reservation on top of the Pass and does this cost extra?

Hi, I need help because I don't understand how the pass works.I am living in Germany and would like to go to Edinburgh in June. My question is the following, once I buy the 4 days in 1 month pass, should I buy the tickets for the trip to Edinburgh or do I just get on the trains?If I have to reserve the seat, do I have to pay extra? Thank you!

785
R
Railmaster
2 years ago
K
Katharina LieberthRail rookie
posted in Eurail & Interrail Passes
50th anniversary technical issue

Dear Interrail community,I would  like to buy the 1 month interrail ticket for 50 % discount. The day before and yesterday my payment did not go though due to technical problems on the website. Is it still possible to get it, I have an email that confirms my registration and also that I was about to buy. It would be very helpful!Thank you for your answers !Best Katha

271
R
Railmaster
2 years ago
Ulrich Müller
Ulrich MüllerNew aboard
posted in Eurail & Interrail Passes
Buying a sale-ticket

I tried to buy a sale-ticket and put it in the basket. But then I couldn’t pay it. Can anybody of Interrail help me?

222
R
Railmaster
2 years ago
S
SiehepRail rookie
asked in Eurail & Interrail Passes
Pass Cover Number for Mobile

@Nanja @Marion @Leo Hi, I need my pass cover number for my mobile pass to make a reservation and was told the best way to get it was to make a post on here. Thanks!

934
S
2 years ago
Kimberley Williams
Kimberley WilliamsNew aboard
asked in Eurail & Interrail Passes
Pass Cover Number

I need to get Pass Cover Numbers for the 5 mobile eurail/interrail passes that we bought for our family traveling in 2 weeks.  Need to book several trains but cannot without the pass cover numbers.  Any help with where to find this would be much appreciated.  

1012
Kimberley Williams
2 years ago
Darrell PO Brady
Darrell PO BradyRight on track
posted in Eurail & Interrail Passes
I bought a 15 in 2 month pass. Did I receive the discount?

I paid £493 + insurance for a global pass 15 days in 2 monthsDid I recieve 50% discountThe reason I bought ticket/pass was because I believed I was obtaining above discount 

1097
Darrell PO Brady
2 years ago
M
Marta FornerRight on track
posted in Eurail & Interrail Passes
Information about Flexi pass

Hello everyone! I have a flexi pass (10 days in 2 months) and I need to plan the journey, so I wanted to make sure of a few things with some of you that have used the same pass. Firstly, if I connect a trip to my journey I can still change it, but if I activate my pass I cannot change it anymore, correct? So if I activate my pass to do my first trip and later I wanna add or change one of the other trips connected I can't? If i take a train at 11pm , that arrives in the morning of the next day, does it count as one or two travelling days? Thanks a lot! 

1124
M
2 years ago
H
ham12New aboard
asked in Eurail & Interrail Passes
URGENT PASS COVER NUMBER NEEDED

I have been trying to book the eurostar for days now. My pass is showing in the app but not on my browser so I cannot book through Interrail, and I don’t have a pass cover number as I have a digital pass. Getting really urgent now so can someone tell me how to get around this?? Thanks

751
H
2 years ago
L
Ludovic LothNew aboard
asked in Eurail & Interrail Passes
Fonctionnement pass

Bonjour, Je regarde de plus en plus à voyager en train et j’aurai quelques questions par rapport au Pass interrail Global (4 jours sur 1 mois). Exemple de voyage Si je pars de Bertrix (Belgique) à Inverness (Ecosse). Mon train démarre à 14h40 (27 juin) et j’arrive à 08h42 (28 juin).Je dois prendre l’eurostar et le caledonian sleeper (mode couchette). Vu que le voyage part du 27 au 28 juin, est ce que ça compte pour 2 jours sur mon PASS ou 1 jours vu qu’il y a moins de 24H de voyage ? Y a-t-il bien des frais supplémentaires ?   eurostar 30 euro et caledonian sleeper 96 euro. Comment fait ton pour réserver l’eurostar et le caledonian sleeper, si on a un pass interrail ? Merci d’avance pour vos réponse.

936
N
Railmaster
2 years ago
Sezin Mavioglu
Sezin MaviogluNew aboard
asked in Eurail & Interrail Passes
Request refund for non refundable Interrail Mobile Pass due to accident and inability to travel

Dear Interrail Team, I need your help. I am a single mother from Turkey, Istanbul. I was planning to introduce European culture and history to my kids this summer. Therefore two days ago I purchased one month long global passes during flash sale. However the day after my purchase I had an accident and I multifractured my ankle. I had an operation and I am in cast now. The doctors tell me that it is impossible for me to heal completely until July when I was planning to use the passes . I will not be back to work even in August. I know that passes are usable for 11 months. However  I am teaching literature in high school. This coming July is the only time I can travel. As I am a single parent I don't have anyone else who can take my kids instead of me either. Even though I am aware that these passes are unrefundable, I am asking for an exception because of my extraordinary circumstance. I would be extremely thankful if I am allowed to return these passes and get refunded.Thanks for your

691
seewulf
Railmaster
2 years ago
Doungjai Sawasdee
Doungjai SawasdeeRail rookie
asked in Eurail & Interrail Passes
Can we use Interail pass in the country of the passport?

Hello,My husband is French and plan to buy interail pass to go around EU countries. Can he use interail pass to travel in France as well or he has to buy ticket separately? Thanks, 

524
Doungjai Sawasdee
2 years ago
L
Leilani.HSRail rookie
asked in Eurail & Interrail Passes
Permanent or Temporary EU Residency

Hello, I am not sure if the Interrail or Eurail is the right pass?! I am an Australian citizen but I am living in Germany and have a residency card. In some parts of the website it says you need to be a “permanent resident” in Europe, but in different places on the website it says “legal resident” so I don’t find this clear. Is the Interrail suitable for people who are residents of Europe but not permanent residents? Thanks so much for the help!!

3683
L
2 years ago
R
robysueRight on track
asked in Train connections & reservations
LONG response times from booking search engine are keeping me from being able to make seat reservations

I have been working for two solid days to secure a mandatory seat reservation on a train from Vienna to Utrecht that is a critical leg of my planned trip.Most of the time when I try to search for trains the search times out before I get a list of possible trips, and this is true regardless of what I enter for the origin and destination of the trip.  I just get a spinning wheel that eventually times out before any train connections are shown.On the rare occasions that the system shows me some options for the desired train trip, if I try to select the mandatory reservations and add them to my cart, the cart usually shows them as added.  But when i then try to purchase the seat reservations, I either get back to a spinning wheel OR the site logs me out automatically OR I get told that the reservations I selected are no longer possible.  When the last happens, I am not given an option to go back to the previous search and select either a different level of seat reservations or a different

823
M
Full steam ahead
2 years ago
P
Po Ting PohNew aboard
asked in Eurail & Interrail Passes
Exchange 7 days for 4 days passes

I will be travelling w my eurail pass tomorrow. However I think I only need to have 4 days instead of 7 days which I have purchased and activated. Could I ask for exchange and refund part of the money asap?

321
M
Full steam ahead
2 years ago
Daniel Euzébio
Daniel EuzébioRail rookie
asked in Eurail & Interrail Passes
Flexipass switzerland activation - Once I activate it, I need to use it on the next 8 days or can I choose the days of travels?

I bought an 8 day flexipass for Switzerland. Once I activate it, I need to use it on the next 8 days or can I choose the days of travels? I am asking because I will be 12 days In Switzerland and not traveling everyday

583
Daniel Euzébio
2 years ago
R
robysueRight on track
asked in Train connections & reservations
How to buy a Eurail seat reservation directly from a national rail line's own web-site?

I need a how-to.If I want to buy a mandatory seat reservation to use with my already purchased Eurail pass on a train that can be booked at https://www.oebb.at/en/ is there any way that I can buy just a Eurail seat reservation instead of a full price ticket?More generally, is there any way to purchase mandatory seat reservations to use with a Eurail pass from a national rail line’s own web site?

1154
R
2 years ago
S
ShopeRail rookie
posted in Train connections & reservations
How can you do a trip to Spain, Italy and the UK but only use 1 inbound and 1 outbound in France?

I was tempted by the marketing and totally failed to understand own country travel.The objective was to take a 2 month global card and leave my French home to visit Switzerland, Italy, Spain and stop in at home, France,  for northern clothes to travel to the UK.  I now believe that I can only do 2 days out of 60 in France and almost half of my preferred routes use France.  Logically because France is right in the centre of all the countries.Am I correct in the residence travel rules?  They seem ridiculous.Has anyone got a good plan for such a trip?Thanks

1755
A
Railly clever
2 years ago
K
Full steam ahead
KonradFull steam ahead
asked in Train connections & reservations
Reservation sleeping compartment Stockholm - Boden

Hello,is it possible to reserve a sleeping compartment with an interrail pass 1. class? I have one, bute I can only reserve sit or couchette 2. class. At sj.se I only can reserve sit or couchette, for sleeping compartment I have to pay the full price.Can someone help me? I only bought the interrail 1. class because of using sleeping compartments. If this wouldt be possible, this pass has no sense for me. Thank you for your help!

4567
A
Railly clever
2 years ago
Terms and Conditions & Privacy Policy