Solved

I can’t figure our how to book the Bernina Express using the App or the website. We are going from Zurich to Milan and we want to use the Bernina Express as part of that travel. When I put this in using the App I get all the various trains that go from Zurich to Milan. I then tried looking based on each segment i.e.,, Zurich to Chur; Chur to Tirano; and Tirano to Milan. However when I look at Chur to Tirano (the Bernina Express route) I get various train options and I don’t know which one is the Bernina Express. Any help would be appreciated.

Hi,We are concerned about the current situation regarding the riots in France, and we would like to inquire about the possibility of canceling our Europe Star ticket and obtaining a refund.

Hello!I’ll be travelling w/ my husband and 3 kids mid july and we plan to take the Bosphorus Express from Bucharest to Istanbul. The tickets seems to be only available at the Bucuresti Nord Rail Station. We will be arriving there only the same day of our departure. As we are 5, I’m a bit stress about getting the 5 couchettes booking only some hours before departure. If someone has feedback to tell me if it’s a busy train or not (especially in July), it would be nice. Thank you ! Anaïs

It is possible to enter in a train without reservation sits and only with your Railpass?

I have to reserve seats on a train starting from Munchen hbf to Innsbruck, have a 1-2 hours stay at Innsbruck (for slight sight seeing), and then finally move to Milano Centrale, on 7th July (morning). So just wanted to confirm,- if I only needed to select the 'seat reservation (no ticket)' option for buying the mandatory seat reservation from Innsbruck to Verona?- is there a better option for covering my route?

Trying to book Paris to Colmar for 27 Sept and getting the following messageSorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.I have made all other seat reservations without a problem. Any advice appreciated.RegardsKath

Hello, i had to cancell my pass because i coulnd't find train reservations. I only manegd to book one reservation, that i had to pay for in addition to the pass. This reservation cannot be refund. My question is, can i use the train ticket i pad for, after i canceled my pass? Thanks

I bought the four days pass, but only used three days. But the app said I has used 4/4 days. So I can not make reservations.

Hello, I am buying the 1st class eurail global pass. However, i would like to confirm that  the pass will pay for the Glacier expresss, and all i will need is to pay extra for the reservation and meals. Please advise.

Lorsque j'essaye de réserver mes billets, le site affirme que mon numéro de pass n'est pas valide

Hello,I have made a mistake on my seat reservation dates today which is almost a month away. Is there anyway I can change it to a correct date? I did find anywhere to make the change immediately. Any help I appreciate. Thank you

Hi all!! I’m very worry about my reservation from Wien to Amsterdam with obb nightjet: We’re 2 adults + 2 children and we bokeed a couchette.On monday I received a mail from obb nightjet informing that there’s a problem and we don’t have the couchette, the company propose to travel on seats o cancel the reservation.I’ve called two times to the company and the persons who attended my by phone are sure that my reservation don’t have any problem, all is ok. I’ve asked them some mail saying that (all is correct and you have your couchette) but they say is not possible (I don’t understand why). So, someone in the same situation now or in the past? Someone knows what can I do? I already have the pdf ticket, so my intention is go to the train station. Many thanks!

Hi all, I am planning to Intrerrail for a month in Europe and I have few questions that has kept me confused therefore coming to you for help. I am a Non-national resident of UK, have been granted a refugee status in the UK and have travel document. I am planning to go to Austria, Switzerland and Italy. Only Austria that I need visa for. My questions are: Should I get a Interail or Eurail pass as a resident of UK?  Does UK still count as Europe for Interail? If not, will Global pass give me access to travel from London to Europe and then back?  If you have a travel document and have visited to these countries, please feel free to share your experience with the interail etc. Looking forward to hear and thanks so much in advance! A 

I am trying to reserve a seat in first class ICE 13 on July 21, Brussels to Frankfurt (08:25 to 12:32) since last week of June. I am checking everyday but app shows there is no reservations possible. Looks like reservation in first class is full. I am using interrail Germany pass. Next option , I have is an ICE train with departure late in in the afternoon which is not an option.I have reservation from Brussels to Aachen. I have NO reservation from Aachen to Frankfurt. Is it really normal that train is full 4 weeks in advance? First class tickets are available to book on ICE 13 even though system doesn’t allow reservationI have following option, which is better?Add Brussels to Frankfurt in the journey and travel without reservation after Aachen. Can they ask passengers to leave the train if train is overcrowded. If yes, will railplanner app allow to change or add new journey from Aachen? Take the RE train from Aachen to Koln Messe (10:18 to 11:26) and take Koln Messe to Frankfurt (11:4

Is there a train from Rome to Venice Italy connected with Eurail?Is the train Railjet connected with Eurail?Is the train Frecciarossa connected with Eurail? 

Planning a trip for 21 days to Switzerland and Italy.  Want to go on the Glacier express as well as the Bernina Express.  Do I need both the Euro pass and the swiss pass?

Hola como están?. Les cuento el problema que estoy teniendo, sucede que hice la planificación de mi viaje con un pase por Europa de 5 días. Resulta de que organice todo en la aplicación que tienen y el problema es que no se si reserve los asientos ya que tengo los días planeados ya en la aplicación. ¿Me cobraran el mismo día con el QR?¿Como sabré si tendré un asiento asegurado?¿Estate haciendo mal algo?.Muchas gracias ojalá me puedan ayudar.

Heya!I am trying to book a ferry from Igoumenista to Patras in August and although there it appears in the interrail app when i got to the superfast/anek website the journeys do no seem to be there, does anyone know why and how I can book this journey? Thank you!!

I can’t find a way to log in or out in my app. Thx

Hello! Glad to have found this community for helping out fellow travelers :)I have a group of 4 family members which are going for a 22 day travel through Europe, mostly by trains. They bought the 22 day global pass for 2 adults, 1 youth, 1 senior and are trying to book the trips, starting from Rome Termini, going North until Paris Gare-De-Lyon (they will continue from there to London then Amsterdam and finally Interlaken, before going back to Rome for their return flight to Brazil.The Eurail website is able to find the routes in the planner and add them to the cart, then finally fail with a 500 error when finishing the order. I could find several threads on the community about similar errors and how unreliable the Planner is, so I have directed them to the oebb website to do the reservations. But they don’t seem to be able to find a suitable route even for the start of the journey (Rome-Paris).Their desired starting date is Aug-13, from Rome Termini to Paris Gare-De-Lyon from 9am onwa

We received an email that our Thalys train, on 15\7\2023, from Brussels Midi to Paris Nord, was cancelled. Did anybody else get this?But iff you go to their website, you can still book the same route, same day, same time. But the price is now 3 times as high. I feel like they are cancelling so they can book our seat at higher prices. Anybody know what is really going on?

Hi there,I am travelling from Nice to Milan. Eurail requires that I book a seat reservation for the second part of the journey (Ventimiglia to Milan) but not for the first part of the journey (Nice to Ventimiglia). Does that mean that I will have to book my own ticket for that or can we just hop on the train without a ticket?(I have attached photos for reference) 

Hi! Does anyone know how to activate to Greek Islands Pass? It seems required to book the national trips.

Hello, I have the France-Germany friendship One Country Pass Interrail Ticket (7 days pass).I plan to visit Munich and I’m wondering if it’s possible to also travel to Austria (to Innsbruck) with this pass as one day of travel ?Also, will the Germany pass still be available when I come back to Munich (In my trip, it will be the 6th of 7th journey). Moreover, will I still be able to use the last day of my trip to my outbound journey to France (to Paris) ? Thank you in advance for your answers.Vincent

Hi  :) . We are a family of 4 (2 adults and 2 children 10 yrs+) and we will arrive in Lausanne on August 10, stay until August 15. 2 questions:1. If we have a pass valid for Switzerland and our plane lands in Milan, is the train included to Lausanne?2. What day trips would you recommend from Lausanne? (We have booked the hotel in Lausanne for the entire period).Thank you 😊