Solved

Hey everyone. I’m looking to make connections between Istanbul - Sofia/Plovdiv - Thessaloniki - Skopje - Belgrade. As showed in the picture, it should be possible to do so but when I look for trains in the Rail Planner, I can’t find any of thoses trains. I am looking for August, am I too early ? Or the trains connections have changed ? 

Hello guys, I bought a 2 month global pass and I was wondering if to get on the trains that do Montreux-Interlaken, so trains from the goldenpass you had to book a reservation, because interail's wesbsite says that it's not but it's "recommended". Why is it recommended?

Bonjour,  Nous avons pris un pass INTERRAIL ONE COUNTRY PASS 4 jours en un mois pour faire Alonissos et skopelos. Il est indiqué que nous devons réserver des sièges sur les différents site de ferry mais lorsque nous voulons faire une réservation, nous payons le prix plein alors que nous avons un pass et qu’il était mis que cela pouvait se faire gratuitement.Pouvez-vous m’indiquer comment faire une réservation de siège avec un pass ?  Merci d’avance pour votre aide ! 

I have trips connected to my pass and it is already activated  for July 3 ,2022. Since it is activated and I want to change a trip can I deactivate the pass to change a trip ? Thank You

Hey, :)I have a really big Problem.I bought a Flash sale Ticket (50 % off) a few days ago. The paymant went through, and i got i sign that i get an confirmation email. But i never get on. I only got an email, that my payment went through but no order was created because of a glitch and the refund my paymant. Until now the i didnt get the money back, because of that i could not buy another ticket at the Flash sale. It would be cool, if they fix their Problem so i can get my ticket.I wrote them an email too, but nobody Respond.Vanessa

Hello! My parents and I are taking a trip to Europe next week. We purchased a 1st class EURail pass and have been booking the train rides that require reservations. Toward the end of our trip, we are taking night trains. I saw there are multiple sleeping arrangements available for purchase on the night trains. Could someone explain the difference between the 1st class 3 person sleeper and the 2nd class 3 person sleeper? For another one of our train rides, there is not a 3 person sleeper available and there is only a 4-person berth available for the night train. If we purchase the 4-person berth, will they fill the 4th spot or is there a way we could get the 4 person berth for only three of us? Also, will my dad be separated from my mom and I on gender-specific berths? Thanks so much!

I’m trying to book a TGV from Zurich on the 18th of July, but am coming across this error It only seems to be for this train, all the earlier ones work ok and offer a reservation fee to be selected. This service actually goes all the way to Paris which is where I’m trying to get to, but it doesn’t show that route even as a ‘sold out’ option - just sends me via Strasbourg (the first leg shown in the screenshot above).What does “Seat reservation information isn't available right now” mean, and if it doesn’t mean ‘sold out’, how can I book a reservation for it?Thanks for the help! :-)

I think the pictures will say more then a 1000 words, what could we do for now? (Support is already contacted) 

Will start on 20th July, so the last day is the 19th of August right?Sorry for the dumb question 😆

Mobile App shows one trip, my account on the website doesn't show it & has others I cannot delete. I think I am logged into the same account. So what is going on? I’d like to use the website for planning & adding to My Trip but I just cannot figure it out.

Hello, I would like to know if the Interrail Austria Pass ticket may also include the journey from Verona Porta Nuova to Innsbruck (train ECB 88) and the journey from Innsbruck to Verona Porta Nuova (train ECB 89). Thank you. 

  Hello, I’ve been looking for train tickets from Nice to Monaco. The ‘’Book a reservation’’ section says that I’m ready to board. Does this mean when I have interrail pass I can just hop in the train? And if it does, how do I know if there is any space in the train to get in? 

Hi, 3 related questions, please - I hope someone can clarify.I plan to use my 3-month continous pass between 1 July and 30 September. I am a UK resident:Can I use my pass BEFORE an Outbound journey? I will already be abroad when I’d like to start using my 3-month (ie on 1 July). Can I return to UK using an Inbound journey (although I won’t have left the UK on an Outbound)? Can I then have 2 Inbound journeys (instead of 1 Outbound and 1 Inbound)? I  plan to travel again in August and September. I would pay for my own own Outbound (in August) but use my pass for my final Inbound journery at the end of September. OR, should I wait until August to use my Outbound journey and September to use my Inbound? In this case, would I still be able to travel in Europe BEFORE August (ie before I trigger my 1st outbound)?Basically, I need to return to the UK twice between 1 July and 30 Septmeber and would like to travel whenever in EU using the Outbound-Inbound allowance for 2 Inbounds.Many thanks for

Hello,I have created a trip on the mobile phone app. I have now gone to reserve seat but it seems that the times of trains are different to the times on my trip. Then one journey just doesn’t exist on the reservation website. What am I supposed to do?For example- On my trip in the mobile app- July 31st- Torino Porte Susa to via Bologne to Arezzo- 8.10am arriving 13.09.When reserving the seats on the website the train is Torino Porta Susa via Firenze to Arezzo- 8.50am arriving 13.09 Different reservation price, long journey to connect in Firenze- not what we want to do. But the first train just does not exist on the reservation site. Really frustrating. Has anyone had any of these issues? Many thanks for any advice.Chris.

My partner booked a TGV train from Paris to Barcelona using an interrail pass. He could not at the time book a reservation . Is there a way to book one now? the Train is for 17th May Thursday. Thank You

As part of the trip my husband and I are planning, we want to take the train from Vienna to Istanbul (and back).I’ve done a lot of searching for the routes, and while I’m not yet sure of what our stopovers on this pair of long train trips will be, I do know that the trip is likely to involve trains between Vienna and Budapest that require reservations as well as trains between Budapest and Craiova and/or a train from Craiova to Vienna that also require reservations.The Eurail.com site indicates reservations will be mailed to my US address by registered mail.  How long roughly does this take?  2 weeks? or 2 months?  I ask because we will be flying to Europe on June 20, and I’d hate to buy reservations only to have them not get delivered in time.As a second question, I also have noticed that the information about international train between Sofia, Bulgaria and Istanbul, Turkey don’t seem to be available from Eurail.com and the “more information” seems to indicate that you need to buy the

We want to travel from Australia to Europe on November this year. When would we need to purchase a pass by? I want to leave it as late as possible in order to save the money for it (probably the 10 day pass) but I don’t want to leave it TOO late.I assume I have the option to have it on my phone rather than via post so I can save time?

I am unable to book a Eurostar train from London to Paris through the Eurail booking platform. The Eurail booking platform seems to be broken - I get an error message every time I try. I tried booking the same train reservation through b-europe.com, but I need a pass cover number to be able to complete the booking. My mobile pass did not come with a pass cover number, so I contacted Eurail customer support to request it. No response after 2 days.Does anyone know when the Eurail.com booking platform will be functional? Does anyone know how long I should expect to wait from Eurail customer support to get my pass cover number? 

Hey there,I added a route one day to my trip Because I planned to travel that day but I then decided not to. Nonetheless the system counted it as one travel day and probably added it to the pass even though I didn’t use that day (Wednesday, the 11.05.2022) What can I do to get my day back since I didn’t make use of it in my mobile pass

Hi, I bought a 2 month pass with my girlfriend and am currently planning a trip for the end of july/start of august. We have plans to travel from Amsterdam deep into eastern europe, currently looking at Croatia/Serbia/Bosnia Herzegovina and perhaps even North-macedonia and Bulgaria.All the way until Zagreb, the railway planner app seems to be able to find trains just fine.However, when i try to find trains from Zagreb to Beograd or from Beograd to Skopje, the app shows no results whatsoever. How come, and where should I find these trains then?

Hi Community,I have booked reservation on eurostar from london to paris on 21st May. I want to change that to other date, Eurostart app allows me to do that, Can I go ahead and change the date? What will happen to reservation booked via interrail? Will it still show on interrail account? if the interrail account did not get updated, will my interrail pass get activated on 21st May? Thank you for help.Thanks, 

Kindly let me know how the validity date is calculated:  I have a global pass valid for 3 months, which says "Activate the Pass by 8 April 2023", it means, I can make my first journey on 7 April 2023, and use the Global pass until 7 July 2023?The reply is very essential to plan the trip.  Thank you.

Hi, I’d like to travel by train from Wales to Barcelona at the end of May. I’m up for spending some nights in other cities on the journey. Does anyone know the best route and the cheapest way to do this? I’ll also take any recommendations for places to visit/hostels to stay at on the way.

Hi there! I'm currently travelling with a Global Pass and I'm not sure about the inbound/outbound.Of course I know, that there is one day to get out of my country of residence and the second day to come back again. But now my question is: Can I use one of those days just to pass through? Or am I not allowed to cross the border for a second time?I live in Germany and I am in Sweden right now. To go on to Austria, I have to pass through Germany (and no, I don't want to pay an extra ticket for that, because it's cheaper to buy one for my day of return. 🙃). I'm just not sure, if I have to pay an extra ticket to cross the border..? Thanks a lot for your help! 

What is the difference between the three reservation options?