Solved

I plan on being in Europe for a total of 34 days. I will be staying about a week in each of 4 cities in the Netherlands, Germany and France and 1 week on a cruise to Norway and Denmark. I calculate this would require 6 travel days from my arrival to departure. If I am reading the tickeing options correctly, the best way for me is to select a Flexi pass for 10 days which would permit up to 4 day trips within the the areas I am staying in addition to the necessary intercity travel. This instead of a continuous pass for 30 or more days.

i have tried to contact customer service to cancel my global pass so many times by phone and by emails. Promised to reply in 24 hours but still waiting response.What on earth can i do? 

Hello! I am planning my Eurotrip for February/March. I think i need becuase i do not understand how to buy the tickets or book them with anticipation. If any of you can give me a hand, i would be really thankful! By the way, I have  a FlexPass from the programme DiscoverEU. So i want to use the tickets from the programme. 

I will use eurail pass in U.K.I want to go from Euston Street in London to Lime Street in LiverpoolI will use EXP lineMost trains require reservations for seatsBut I can’t reservate the train in eurailHow can I book a seat on the train from London Aston station to Liverpool Lime Street station?

Hi! We want to go to Portugal by train in may/june. And we are travelling from the Netherlands. I was wondering if anybody did this already and what is the best route. 

We have 3 month continuous Interrail passes. Once activated, can the 3 month period be deactivated or paused and restarted within the 1-year validity period?

Hello We are three girls who are currently planning our interrail trip at the end of spring/beginning of summer 2025. We have bought the interrail pass "2 months free travel" and have chosen 14 destinations that we would like to experience. However, we are in doubt as to which order we should plan in? Do we need to find accommodation first? Or should we look for train times first? We have started to find accommodation, but have encountered a problem. We think it seems unmanageable, as some routes between the cities are long or complicated, and thus we have to spend large parts of the day on the train. We are afraid that we will miss the opportunity to experience the city instead. Do we have too many destinations? Maybe we can "save" a night by taking the night train, but how do we find them?Which way is best if you have to plan an interrail trip from scratch as a first-time interrailer? All advice is welcome. These are our "so far" locations: Berlin - Prague, Vienna, Budapest, Ljubujan

Hi,I am travelling from Nice Ville To Zürich Main Station via Paris Gare de Lyon and have two options for the transfer time, one is 29 Minutes and the other is 2 Hrs and 29 Minutes. The question I haveis 29 Minutes enough if you have the arrival TGV from Nice is in a different hall as the the departing oneto Zürich?Thanks and Regards,Horst

https://eurail.zendesk.com/hc/en-001/articles/12062295336093-San-Sebastian-Bilbao-BordeauxHas anyone booked this successfully using Eurail Global Pass? I am hoping to travel in the opposite direction - Bordeaux-Bilbao-San Sebastian, but all routes take me a very long way via Barcelona. The Eurail website advises this is being updated, but wondering if anyone has travel this route successfully? Did you have to book this part of the journey via SNCF website instead?Any help appreciated. Thank you.   

I am purchasing global passes for my family, we are traveling in June. Can I buy them now, and then our start date is just whenever we first use them? Or do I indicate somewhere what our first travel day will be with the passes? 

Hello everyone, when I planned the journey Amsterdam - Brussels - Luxembourg - Paris - Lucern - Chur - Tirano - Milan - Verona - Venice - Vienne, there were 10 segments that are in accordance with 10 travel days, I guest. Why did the Eurail website calculate 11 days of travel?

I’m having trouble with getting on to get your guide link - it’s saying I have to have a valid pass which I do have - can anyone help please 

The train operator’s webpage does not require seat reservations, however eurail shows that it’s required. Why is this? Can I follow the rules from the train operator? Is it mandatory to reserve a seat on Eurail?

Dear interrail community,To be sure:If at one point (before activation) we would decide to annulate our global pass:can get a refund in money or is it in a refund in a kind of Interrail voucher for future Interrail purchases?thanks!Toon

I am traveling 2 days and selected the trains I want to take. They nicely show up in My trip. I did the seat booking through https://www.raileurope.com 1) because the yellow wheel in the interrail app kept spinning and ii) its is cheaper and you have control of the seat. Handy, because I am traveling with a bike.Now I am curious/uncertain whether my trains are actually booked. On certain trains where the booking of seats is mandatory I used the above website. How can I test the generation of a QR code for a travel day. The pass is active from 17 April 2025 and the trains in My trip are for 17 and 18 April. I had a look at the tutorial on YouTube but that is not so useful. 

Hi, I want to make seat reservations for TGV from Nice to Paris and Paris to Zürich, I am travelling on 7. July.I have a EURRAIL Pass and my questions areWhat is the earliest I can make the reservation?Thanks and Regards,Horst

Hello there!I plan to travel to Scotland this summer with my girlfriend. We’re about to make a seat reservation for the Eurostar. Is there a way to be seated next to each other or not? Thank you for your help!

Hi, i was just looking through th timetable to look for reservations in June/July.  I know I can’t book until end of this month but when looking at French timetables it showed French train and told me I couldn’t book it just yet.When looking from trains in Italy for the same period it either gives me “no results” or send me via france, germany and switzerland( lovely places but noton our schedule this year)Can anyone let me know why this is and if the italian trains will show up closer to the time thanks 

I am having no luck booking seats.We are travelling to 5 different countries and I am trying to pre plan.I have my pass in the system and my trips planned.I checked and it shows that seats can be booked 150 days before the trip(from Barcelona-Sants to Paris.The trip is in May and it will not let me book seats I trying to be proactive as it says limited seats for pass holders and this train sells outJust looking for a little guidance from this amazing community.Much thanks from this confused Canadian.

Travelling from Göteborg to Malaga, via Madrid or Barcelona by train ?

HiWife and I have taken this exciting plunge and purchased 1 month travel card. We are both retired and this is totally outside of our comfort zone.However we are also really excited on this venture.We really could do with some help from young experienced travelers from this community.We are based in the UK.we have purchased a flight to Oslo , therefore our starting point will be Oslo.We have got 1 month pass.Any guidance on where we should go from Oslo will be appreciated.Our plan is to make it back to the UK , via the Eurostar train , therefore we are totally open as to where and which countries.Our must is Switzerland and ViennaAlso has anybody have any experience with Travel Visa for British nationals, as we are now out of Europe, do we need to get Visa ? I had heard that from 2025 we may need visa ? Is this correct  Appreciate your help

Can I please check the detail of the ‘travel out’, ‘travel in’ facility of a Global Pass.  Does the Pass only cover for the actual train on which you leave your home country (UK) i.e. the Eurostar or can it include for trains needed to board the Eurostar.  For example, for somebody living in say Nottingham to get to St Pancras International they may be able to get a direct train but if not they would be required to take a train to Grantham or Long Eaton and then a train to St Pancras or Kings Cross respectively.  Would the Pass cover them for the trains to get to St Pancras (and in reverse on returning)?

We are planning our first trip to Europe. We bought a 2 month Global pass.Just a few questions 1. Is the eurail valid in Greece 2. can we use the monthly eurail global pass on the ferries between the Greek Islands3. Is the ferry from Greece to Italy included in the monthly global pass.4. Can we only book our ferry trips after activating our passThanksNadene

The train operator’s webpage does not require seat reservations, however eurail shows that it’s required. Why is this? Can I follow the rules from the train operator?For example, Rome-Florence, 27 january. In the page of trenitalia it is not mandatory to reserve a seat or in case you want to, you have to pay only 2€ while when I want to reserve that trip, eurail, says that is mandatory the seat reservation for that route 

Hi.Can we do our night train reservations  before we activate our Global pass?