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I purchased to your Eurail passes today & didn’t get my email. How do I contact them with questions, specifically where is my email?

Estoy comparando el precio entre comprar el interrail con la reserva de asientos, y la opción de coger un viaje  de ida y vuelta, y sale mucho más caro está segunda opción..como puede ser? Tengo miedo estar haciendo mal !Gracias!

Bonjour, Je cherche à réserver un train pour 4 personnes entre Copenhague et Cologne le 22 juillet (celui de 11h36) tout se passe bien sur le site jusqu’au moment du paiement. On m’indique que pour des soucis de réservations de siège il n’est pas possible de réserver. J’avoue que je ne comprends pas bien alors que des places sont disponibles sur le plan du train. Je n’ai pas de probleme pour celui de 13h57 alors que le système de réservation est le même. Quelqu’un a-t-il une explication ?

We were advised to book seat reservations as soon as they became available, as they can be limited on some routes.We have planned our itenary and book the relevant trains / seats.There is still a while to go but I have been sorting the paperwork and adding information to our running sheets.On checking our journey from Salzburg to Strasbourg on the 3rd May the first 2 legs starting at 10:00 from Salzburg to Munich and then 13:02 from Munich to Mannheim have both dissappeared.How do I get on about changing the seat reservations to an alternative?Obviously the seat reservations will not be valid on an alternative timetabled journey, despite the route being the same.

Hi all,Im trying to get to Valencia, but Interrail (mostly eurostar, tgv and inoui )are making it very difficult and expensive for me.. I want to get from Rotterdam to Narbonne on May 31st, and then travel the next day to Valencia. The first day is the problem, especially the part between Bruxelles Midi and Montpellier (where i need to change)For basically every option i see the pass is either not applicable or I have to pay a genourmous reservation fee (ie around 160 euro on top of an already pretty expensive pass). My ultimate route was: Rotterdam - Bruxelles midi 06:40-08:03 - no need for reservation Bruxelles midi - Montpellier Saint Roch 08:17-14:30 - IMPOSSIBLE Montpellier - Narbonne 14:50-15:53 - 10 euro reservation The only affordable option is leaving Brussels at 14:00 and arriving in Narbonne really late (around 22:00), which kind of defeats the purpose of the journey. Can somebody help me get an alternative route? Otherwise I'm afraid I have no choice but to take the plane….

Hi all, I finally brought two eurail 10 day passes as we are two australians travelling around europe.I managed to download the eurail app and add my pass but i have not activated it in fear that will mean i have to use it within two months when we dont start until june 15.I went to add my partners pass and couldnt see an option to do this ??Maybe it is only one pass per app but how would this work if you had family members without phones ?? Much thanks Marty

I’m frustrated to see there’s a great Eurostar sale on today when I bought a sale Interrail pass the other day in order to do a short trip from the UK to mainland Europe in May. With the great Eurostar sale today I could have booked it cheaper with individual tickets rather then the Interrail ticket I bought the other day…

Hi there, we have an inter rail pass and will be in Madrid in August. We wish to travel to Lisbon. We are happy to head north and come down into Portugal from Galicia (Ourense) or to travel to Salamanca and across to Coimbra and south to Lisbon from there. When I look on the Inter Rail map, it all seems possible but when I try and look at timetables or reserve seats, it comes up with nothing. I know I’m early to book but usually I am informed that reservations etc. will be possible 90 days prior. With this route it just indicates that it’s not possible. Can someone advise please? Thanks so much

Hi,my passport lost.I already got renew one.My 2 months global pass still shown on OLD passport number.Can I use this pass continuously?It’surgently as I will take Eurostar two hours later.Please let me the outcome.Thank you

Hello, I am Vyte, and am looking for a travel buddy in July. Maybe someone is travelling from eastern Europe (I am from Lithuania). I want to visit Prague, and had another idea, to go from spain to greece by ferries, covered by the flex pass. Hmu if you are interested, my email is vvysniauskyte@gmail.com

I am assuming the 15 per cent off passes sale finishes at 2359 hours European time on Tuesday 1 April 2025.When trying to purchase a paper pass, the purchase process won’t let me into ‘traveller details’ to complete all the steps to purchase. Is this because with the Australia-Netherlands time difference (0445 hours in the latter as I type), the site will only accept orders during normal business hours?  

I am visiting Netherland and Germany in May. I have already purchased Global train pass. Can I activate with future date before I fly from my country of origin?

Hello! Has anyone gotten a night train from Strasbourg to Krakow with their Eurail Pass? Is there a direct train? Is it safe? Any advice is welcome, I’ve never done this before and feeling overwhelmed by this planning and uncertainty :)  I am also wondering if anyone has ever needed paper tickets delivered to their home or hotel? 

I selected a London to Amsterdam trip that said reservations required, I added the trip to my pass activated the passes and went and went to purchase the reservations but I can no longer find that train trip, it is offering me very few options on the reservation site compared to the Eurail Planner App. can anyone help please, it makes no sense to me, it clearly said limited seats available (be quick) and reservations required. Than you in advance.

Comprei os passes da Eurail hoje, mas os 3 passes vieram com o dia de nascimento errado, deve ter ocorrido alguma falha no sistema. Como devo proceder para alterar estas datas? Se não conseguir alterar, poderemos ter problemas ao embarcar?

my wife and i are travelling from Lucerne to Florence SMN on 2o September via Arth-Goldau and Milan. How do I find an see which seats are available?  and the cost? Eurail wants $170.00usd for seats!!!I have to stlll book seats from Florence to Lamezia and then to Rome, If I book a point to point ticket the seat is included Sorry 4 Euros total for seat selection

Im confused about the best time to add a journey for an interrail trip.Ive watched loads of you tube videos, but am still puzzled.I have a 5 day global pass, setting off on 14 May for 8 days.I have planned an itinerary and booked reservations where necessary.Do i load all the individual train journeys onto the app NOW in advance if my trip, or do i add each journey on the travel day as Im about to board the train?If i load all the journeys for the whole trip but we want to change one of the days, will the fact that it has already been connected to the trip mean we cant change one of the days?Thanks

How do I get from Paris to Rome without taking 23 hours? Do I have to book nearer the time?  All the given routes take a full day - 23 plus hours

I’m aware they recently added this as part of the eurail pass but has anybody tried booking a seat reservation on their website?. Cause I cant find an option on their website for it and I want to know in order to find out how much a seat reservation cost?. If anyone has booked a seat for it do you just do it through eurail and not iryo site?

I have the 15 flexi global pass and trying to decide if it is better to book my reservations now for the different places that I will traveling to, like brussels to Paris or wait till its closer. Trying to get an idea on flexibility. I would like to know if I create a reservation for say June 2nd but want to go somewhere on a different day, can I delete my June 2nd or does it automatically count as a travel day?

I cannot find the refund protection option when trying to purchase a 4 or 5 day pass. In the past, I was able to purchase as the “Plus” option, but now that it’s refund protection, I can’t find how to add it anywhere at checkout…?

Hello train travelers,I’m planning a trip between Berlin and Warsaw(Warszawa), as well as one between Warsaw and Prague(Praha). I can see on Polish, German, and Czech train website direct connections with Warsaw.However, the interrail app does not show them to me, whatever the dates (only with at least one connection).I have no problem to find the seat reservation, but I need to have the trip on the Interrail app as well.Do you experience the same issue?Thank you in advance!

Can I travel to Santorini Greece with the Discover EU pass?Best regards,Shahwaiz

I created a trip on the mobile app from Rome at 06:25 to Milan at 09:24. But when it was saved to my trip it had (+1day) next to the arrival time. When I deleted and re-planned it the same thing happened. If I try to get a seat reservation for a later part of the trip, it tells me I would still be on another journey. How do I fix this?

Regards to everyone,  i am evaluating to refound a pass, but it has been bought with lay-by payment. It is still  to pay the third part. How does it work in this case? Then i want to purchaise another pass upgraded but with discount, it is this possible? Thank to whose will answerRegards