Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,109 Topics
- 19,490 Replies
I am trying to book a train from Amsterdam to London on July 31. I am new to the Eurail pass but am extremely confused/frustrated with how many trains require seat reservations but then do not provide you the option to do so on the Eurail website. Below is a screenshot of the error message I get when I try to book the train from Amsterdam to London: I genuinely have no idea what to do. Do I risk waiting until I get to Amsterdam on July 28th to book it at a train station there and hope that there are seats left? Any guidance at all would be VERY much appreciated.
Hello to anyone reading this. I have the following problem:I ordered my pass in the beginning of may whilst there ve been the discounts on the 3mont passes. Unfortunately the pass wasn‘t delivered until the 5th of june as it was supposed to be. My first day of travel was the 6th, there i Paied for my tickets since they are not that expensive but since i am traveling to london tomorrow and spain on sunday and there is still no informaiton oh when the pass will arrive i am not sure what to do. buy a new not discounted pass and hope to get my money back buy a 4 day pass and hope to get my money back buy a flight and hope to get the money back. i wrote customer support an e mail about 12 Days ago and havn‘t heard from them since then. Thank you for helping me out, have a nice day :)
Ticket needed for (more local) trains that need no reservation? Will I receive ticket/QR in the app, and when?
Hello Community! If i take a train that does not require any reservation and i plan it as a trip in my railplanner app (my Global pass is connected in it), will i receive a ticket or QR code for it in the app (when?)? Or is it enough just to show the trip in the Rail Planner app to the conductor? Thank you again!
Greek island pass - does it cover Athens, Paros, Santorini and Crete?And what ferries can we choose?
Good morning, I need information about the pass interrail greek islands. We are a family of 9 persons (7 adults and 2 babys) and we travel to greek in July and we want to go to athens, paros, Santorini and Creta. We see you have the interrail pass for 4 days in a month, we want to know if with this pass we can do this travel itinerary and what ferrys we can choose with this pass, because some ferries are faster than others and how long in advance to book each ferry. Thanks!
Hello,I am having a similar problem to a few other people on the forum, where the date of birth for both of the travelers I got passes for is wrong by one day. I submitted a request to customer service to change it. However, I am concerned they will not get back to me in time, as I am traveling in just a couple days. I did not mention that the request was urgent when I submitted the customer service request. Should I submit a new customer service request specifying how urgent my request is?Thanks
My pass has been sitting in my app for months , inactivated without problems. I opened the app today and it is not there and will not let me re add - keeps coming up with error message. I have no new device, and have booked all my reservations successfully using my details. Does anyone know how to solve this issue, have contacted Interrail in as many ways as possible ? Very urgent
Hi all,I want to buy a pass for Norway. I have two questions:How long does it take for the pass to be delivered? How long before I can reserve the places after I purchase the pass? If I make a reservation, I have understood that they will send me paper tickets: how long does it take for them to be delivered?Thanks in advance!
I won Interrail Tickets via Hessen Rail, and now i can not book reservations, because I don´t have an interrail account with my passes, how can I connect them?In the App my Mobile Passes are already activated but for the reservations I have to go online on the website with my account, but for the App I didn´t need an account so my passes arent connectet to one.I already tried to message the Bot, but it says my question is to long.
Hi guys, I'm new on this platform. I have a question! Does someone know a different way to get in contact with interrail? The last month I have been trying to get in contact with them, but so far no respons. I tried it with the chat and Facebook messenger, which did not help. I also couldn’t find any phonenumber or email adress At this moment my ID/ Passport number is missing on my mobile Pass, and i’m going to travel within a couple weeks. So I'm kinda stressing. 😅 Thanks in advance!
Dear ALL,I am Wen Shui, Lee from Malaysia. I am in the midst of understanding the Eurail Global Pass (Flexi) as I am going to visit Europe later. Enquiries below is what come across me when I plan my travel itinerary: Understood that using Eurail Global Pass, I can enjoy discount when purchase ticket to Jungfraujoch, Switzerland. Let’s say, I purchase Eurail Global Pass ( Flexi: 4 days in 1 month), I plan to use the pass on 1st, 2nd, 4th and 5th of Jul.And I happen to buy ticket to Jungfraujoch on 3rd Jul via website. Here’s the thing curious me: by online purchase ticket, my global pass ticket is forced to activated on 3rd Jul?because if this is the case, my plan with 4 days Flexi Global Pass is not sufficient. Thanks.Wen Shui, Lee7th June 2022
Hi there! My name is Roelien, and I will be traveling to Europe with my husband in July. We're from South Africa 😊We plan on traveling to Germany - Netherlands - Belgium - France - Germany (spending 2-3 days in each country). If we buy a Eurail pass, can we use it for day trips between cities e.g. Utrecht to Amsterdam? Any advice on whether we should buy it (or not) will be appreciated!
I bought my Interrail ticket using my Facebook account.The mail with which I once installed Facebook does not exist anymore.Hence, I cannot get my confirmation.On the interrail website, I cannot change my email address (it says: “You can't edit your email address”) I want to leave in a few days, so I would appreciate your help!!
hi everyone🌟🌟 I’m currently planning to travel with the interrail pass in September. I have 7 travelling days within 1 month. While planning I was wondering whether travelling out of my hometown/country already counts as the first/last travelling day? thank you for helping me out :)
I have bought the 50 anniversary Interrail ticket 3 weeks ago, But I filled in my residence wrong and didn’t realise it until 4 days ago, please help me to reach the customer service because i arranged my reservations and i should start start my travel soon I have submitted my request, I worry so much now, anybody can help me to flag my request? thank you so much!
Used up in&outbound journeys of 2-month interrail mobile pass, can I still travel outside of country of my residence?
Hello everyone, I am currently living in Switzerland, and I bought a 2-month Interrail Mobile Global Pass for the upcoming summer. However, not fully awaring of the rule about in/outbound trips, I used up my two in/outbound trips in two days. Now though I still have 58 days left, I couldn’t activate any journy at all, even those entirely outside of Switzerland (country of my residence). But in the terms it doesn’t state that all journeys should be made inbetween the in-/out-bound journeys, and it makes no sense as well like that. Since I’ve already booked some seats for trains in France and other countries, it’s urgent for me to figure out if I am still able to travel with this pass in Europe except Switzerland.To specify, my question is: Can I use the Interrail Mobile Global Pass to travel in countries outside Switzerland, after using out my in/outbound journeys? If so, how can I add tickets in the Rail Planner App?I would greatly appreciate it if someone can give me some ideas. Best
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