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Eurail & Interrail Passes

Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

5,300 Topics
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JonatanKRail rookie

asked in Eurail & Interrail Passes

I urgently need to move my pass to another device

Hi.I'm currently traveling and have an urgent issue. My phone's screen has broken, and the QR code can't be read. I urgently need to move my pass to another device today because I have a train to catch tonight. Is it possible to get help with this quickly? Big thanks!

1 year ago

Tara JacksonNew aboard

asked in Eurail & Interrail Passes

Need Interail customer service email address

Please can someone provide me with the customer service email address? I have a complicated problem with my mobile pass which I would like to resolve via email. Thanks!

1 year ago

duckjohnsonFull steam ahead

asked in Eurail & Interrail Passes

Pass cover numbers needed for bookings online

Hi there, I’m trying make reservations for french TGV travel in August for a group of family and friends. The Eurail booking system says there is no availability. The B Travel website is showing availability though. The B-Travel website is asking for a pass cover number which I don’t have as we all have mobile passes.Can you provide these numbers please? I’ve submitted an contact form via the website but have not heard back. Thanks

1 year ago

kasmeneerNew aboard

asked in Eurail & Interrail Passes

Eli RogersRail rookie

asked in Eurail & Interrail Passes

Are the trains that are off the main line included in the cost or will they be extra.

Hello, first time Europe and rail traveler so pardon my limited knowledge I am continuing to search the website 5 of us traveling from London>Paris >Bern>Milan over the course of 7 days. It appears that the Eurail Global Pass will be the best option. During those days we have some side trips that we’d like to do. For instance. We’d like to travel to Lauterbrunnen, Switzerland for the day. Are the trains that are off the main line included in the cost or will they be extra. Thank you very much.

1 year ago

Giovanni Shade CastelettiRail rookie

asked in Eurail & Interrail Passes

Link Pass on another cell phone

configure several trips on my cell phone with the global pass but my phone failed and I had to restart it, how can I recover the configuration that I made previously since I cannot add the tickets because it tells me that it is registered on another phone

1 year ago

wanderer62536Right on track

asked in Eurail & Interrail Passes

Switzerland lake discount on Eurail Pass

I hold a valid Eurail pass, and I am looking to do boat rides in Switzerland (in particular Lake Lucerne and Lake Geneva).Couple of queries regarding 50% discount on these lakes -How to avail this 50% discount? Is it only via in-person booking where I need to show my eurail pass to get discount? Is there any way to avail this discount while purchasing ticket online? Currently I only see reduction option for Swiss half fare card and not for the Eurail Pass while online booking. If I use this 50% discount, does it count in one of my travel dates validity?

1 year ago

Shannon MasonRail rookie

asked in Eurail & Interrail Passes

Paper pass and mobile pass, can I use both?

Curious if we can purchase the paper pass, but use the app for a backup in case one or the other is lost?

1 year ago

gulmmerveNew aboard

posted in Eurail & Interrail Passes

Eurail vs interrail and what documents needed?

Hello All,I would like to travel with my younger sister (she is a little older than 15 years old) via interrail/eurail. She has a valid Schengen visa but originally lives in Istanbul, Turkey. I live with a residence permit in Germany (I am older than 18 years old). So I have a couple of questions: Can my sister travel with me? Does she need any additional document? If there is any web link from interrail that explains the rules for the minors, I really appreciate it if you could share? Per my understanding. I will be getting an interrail ticket for me, and one eurail ticket for her. Am I correct? And in that case will we still able to travel with the same trains?

1 year ago

Lorenz MuellerRail rookie

asked in Eurail & Interrail Passes

My pass says 1/10 used but i haven’t taken any trains yet

1 year ago

AlexandrajRight on track

posted in Eurail & Interrail Passes

Interrail pass cover number

Hi there, Ive read many threads on this website and am struggling to book a TGV/intercite de Nuit from Paris to nice on the 10th of July. I haven't managed to find any overnight trains to my disappointment, and no TGV in the daytime on the 11th on the interrail reservation service. I have read in another thread that the ‘check back later’ error message means that all 10 euro trains have sold out, and 20 euro trains are available for purchase on other providers, such as B Europe. I wanted to know, is there any way for me to book that intercity de Nuit train, or if not a way to book the TGV without the pass cover number, or how to request the pass cover number.Many thanks in advance,Alexandra

1 year ago

Juleigh ParkerRight on track

asked in Eurail & Interrail Passes

OGV trains in France covered?

Hello wise travellers! Can I use my pass on OGV and TER trains in France?

1 year ago

philipandcaroRail rookie

asked in Eurail & Interrail Passes

Payment -- UK not listed

Hi. I live with my family in the UK, but when I need to put “Country of Residence” into the “Traveller Details” dropbox, there is no “UK” listed. I am resident in the UK so I thought the Eurail pass was open to residents of the UK?? PS I am a UK citizen. My wife and children are Belgian citizens, but they are also resident in the UK.

1 year ago

Anna BakxNew aboard

asked in Eurail & Interrail Passes

Did not receive paper tickets at home

I didn’t receive my paper tickets at home. Can you sent them again?

1 year ago

Roland MerzNew aboard

asked in Eurail & Interrail Passes

Global Flex 4 Days /01 Month pass 1 day left

I have a Global Flex 4 Days /01 Month 1. i traveled from Germany to Italia, 2. in Italia ,3. from Italia back to Germany. Is it possible to use the last 4. Day for a Trip in Germany?

1 year ago

Carla AcostaNew aboard

asked in Eurail & Interrail Passes

Eurail Global Pass works for public transports within cities?

Travelling from Rome to Switzerland (visiting all cities in Switzerland) then moving on to France. Will the Eurail pass work on trains within Switzerland cities as well as from one country to another? Thank you in advance.

1 year ago

Rose29615New aboard

asked in Eurail & Interrail Passes

Does the Bahncard give me a discount on a interrail ticket?

Hello,Does the Bahncard give me a discount on a interrail ticket?

1 year ago

Barry SillNew aboard

asked in Eurail & Interrail Passes

How to purchase a pass from United States

I’m trying to purchase a global pass to travel around Europe however I’m from the United States and that isn’t listed in the drop down menu for Billing Address.

1 year ago

chickensoup4everRight on track

asked in Eurail & Interrail Passes

How is the monthly pass validity calculated?

Hi all, Quick question - if I have the monthly pass, and I start on July 10. Does it expire Aug 9 23:59? Or do you have to count 30 days, which would mean Aug 8 23:59? Thanks for the answer! Cheers.

1 year ago

philipandcaroRail rookie

asked in Eurail & Interrail Passes

Travelling by car in the middle. Does the Interrail trip has to be continuous or is it okay?

I am travelling from the UK through France, then meeting friends who will drive me to Italy in a car. I then want to continue Eurail in Italy. So my question is….. does the trip need to be “continuous” by train between destinations for the pass to work, or can I break the destinations by car? Thanks

1 year ago

Merja TRight on track

asked in Eurail & Interrail Passes

Giving a pass to someone in the same family

Hi, can a youth pass be given to another member of the same family and if so, how can this be done?

1 year ago

SgouNew aboard

asked in Eurail & Interrail Passes

Erreur date naissance

Bonjour, j’ai fait une erreur dans la date de naissance inscrite sur 1 pass mobile, comment puis-je la modifier?

1 year ago

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