Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,097 Topics
  • 19,433 Replies

5097 Topics

Prangtip Linpiyawan
Prangtip LinpiyawanNew aboard
asked in Eurail & Interrail Passes

Can’t activate mobile eurail pass (will travel today)

I can’t activate my mobile eurail pass (one country: france)it said something went wrongi am at cdg airport and no one can help about this issuekindly advise what should i do for this case?as i will use the pass today to take train to Strasbourg 

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Railmaster
1 year ago
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AaronapNew aboard
asked in Eurail & Interrail Passes

Exchange 4 day pass for 7 day pass

Hi, looking to exchange a 4 day pass for a 7 day pass, as need a few extra days for my journey. Planning to travel in the next week, and no response from other channels. Could you guys give me some advice on how to proceed? 

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Bianca Pfanner
1 year ago
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MaxRight on track
asked in Eurail & Interrail Passes

What pass works best for two trips?

Hey everyone! I want to make a trip from Amsterdam (Netherlands) to Florence (Italy) early August, then come back to Amsterdam for two days and then go on a trip that takes me past countries like Germany, Poland, Hungary, Czech Republic, Austria and then back to Amsterdam. Does anyone know which pass works best for this? Kind regards,Max 

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1 year ago
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RDMRail rookie
asked in Eurail & Interrail Passes

Is Eurostar still available with global pass?

Hello,Yesterday I bought a one country pass for the UK, unfortunately, I did not now that I needed a global pass to reserve a Eurostar ticket.So before I change my one country pass to a global pass, I want to know if the Eurostar is still available for the following dates:Friday 10 June, 8u52 Brussels south to LondonSunday 12 June 15u02 London to Brussels SouthThank you in advance for letting me know so I can buy/change the pass.

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Full steam ahead
1 year ago
Dilma Batista Rodriguez
Dilma Batista RodriguezNew aboard
asked in Eurail & Interrail Passes

Can I use my email to purchase a eurail pass for my daughter?

Can I use my email to purchase a urail pass for my daughter oor has to be hers  

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Railmaster
1 year ago
Rachel Horan
Rachel HoranRail rookie
asked in Eurail & Interrail Passes

Night Train: One day of Travel?

If my train from paris to madrid leaves at 9:15pm one night and i have a layover in Narbonne at 7am the next day and then the train leaves at 10 to arrive in Madrid by 4pm, is that one travel day?

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seewulf
Railmaster
1 year ago
chaferailkar
chaferailkarNew aboard
asked in Eurail & Interrail Passes

Refund at Aid Office?

Is it possible to get a refund at an Aid Office once I arrive in Europe?  I no longer need the 2 passes I purchased in November.  I am having no luck with the refund page (error message) or with getting a response from a Eurail agent. I have an agreement that guarantees 100% reimbursement and have never activated/used the passes.  It distresses me to have over $2200 CDN tied up as I prepare to travel. Suggestions?

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seewulf
Railmaster
1 year ago
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naomiinterrailRail rookie
asked in Eurail & Interrail Passes

Outbound/inbound - what if you don't use them?

Having trouble understanding outbound / inbound travel days, I basically want to know if I can use them at all.  I’m from Ireland and will be flying to The Netherlands, and then flying home from Italy.  Am I able to use my first and last train journeys as inbound/outbound journeys, or would this be invalid as my country of residence is Ireland? Is it just for trains in Ireland for me for example?

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1 year ago
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naomiinterrailRail rookie
asked in Eurail & Interrail Passes

Need to change travel date, pass already activated, but not used yet

Activated my pass in February when I purchased 7 day mobile global pass, not planning to travel until July 2022.  Selected travel day as 14th July which is date I am flying to Amsterdam, but will not be using my initial travel day till Sunday 17th July.  Tried to edit or delete trip and traveller but will not allow me to do this online or in app.  Please help! Naomi 

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1 year ago
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swapnil28988Right on track
asked in Eurail & Interrail Passes

Printing the interrail mobile pass for visa purpose

Hi,Is there any way I can print the traveler information of interrail pass, I need this for visa purpose.Thanks, 

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Railmaster
1 year ago
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barcanRail rookie
asked in Eurail & Interrail Passes

Interrail 2 months passes valid for any 2 months or consecutive months?

Hi, Last month I bought an Interrail 2 monthly pass. I want to learn an information about it. Is it valid for any 2 months of year or consecutive 2 months of year? I hoped to use it at various months but when I submitted my pass on app, I saw 60 days. 

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Railmaster
1 year ago
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laurennayNew aboard
asked in Eurail & Interrail Passes

No QR code under view ticket

Hello. I just had an absolutely terrible experience using Rail Europe. I purchased a ticket about two months back and have the app where the confirmation email says my tickets are. I clicked view ticket on the app and no QR code appears for the conductor to scan. The conductor would not accept my ticket without this code even though I paid for the ticket. She charged me for another ticket that was much more expensive and was very rude to me about not having the QR code for her to scan. Rail Europe can you help me with this? I need to be refunded as I already purchased the ticket with you guys. 

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Railmaster
1 year ago
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amberdeeRail rookie
posted in Eurail & Interrail Passes

Calling all Eurail App users! Issues with the App?

Please let me know if you have any issues with the App:no issues some issues a lot of issues!! also, what type of phone (iPhone, Android, etc.) you are using the version of the App you are running.I have a new iPhone 13 Pro Max (iOS version 15.4.1; app version 23.1.0) and the App will NOT save my journeys. It’ll save the first journey but I’m unable to save any others to the trip. (Sometimes, it’ll save another journey, but if I close and reopen the App, the additional journeys have disappeared.)I bought 2 (2 Day Flexi Pass) Eurail France Passes. I have added then in the App, connected one pass to my trip (I added my husband’s pass in my App but haven’t connected the pass yet). I haven’t activated either pass.I’m hoping the information we gather in one thread could help Eurail in some way. I searched and read through other posts and I’d like to hear from the community to maybe narrow down which of us are having issues and why... The only way to know is to also hear from members of the

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1 year ago
Robert Lackenby
Robert LackenbyNew aboard
asked in Eurail & Interrail Passes

Changing device

Hello. I have already asked this question but so far, not had a response. I have booked trips for two people, ordered seat reservations etc. Everything is in place for our journey which starts in July. I have realised that my iphone is becoming unreliable and I need to replace it. I need to transfer my Interrail pass and all the information on it to a new iphone. How is this done?ThanksRob

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Railmaster
1 year ago
Parv Dua
Parv DuaNew aboard
asked in Eurail & Interrail Passes

Is it compulsory for travelling to use the rail planner app?

Is rail planner compulsory for travelling i have eurrail pass i have seat reservation tickets and pass activated qr code but didnt added journey in rail planner app will i be in problem 

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Railmaster
1 year ago
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NIktravelRail rookie
asked in Eurail & Interrail Passes

Scandinavian Pass - Conditions Apply for train trips crossing borders

I plan to travel through Denmark, Sweden and Norway.  The Eurail site recommended I buy a Scandinavian Pass for 5 days which I have done.  When planning my trip it comes up with “conditions apply” for the train trips crossing borders between countries.  It says to “check the travel info section” for these conditions.  I cannot find any reference to the “conditions” and if my pass will in fact allow this travel.  Can any one give me peace of mind and a) confirm I can travel across borders with this pass and b) what these conditions are that apply?  Thanks in advance! NIkki

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1 year ago
DebbieA
DebbieARail rookie
asked in Eurail & Interrail Passes

Adding journeys to mobile pass

I have a flexible mobile Eurail pass and have been trying to add my trips for each availability day on tje pass.  The app is not working.  Has anyone else had this problem?  The only possible way it might work is to edit trip and add a cover number for a paper pass.  i have spent at least 30 hours on this and am very frustrated. If I can’t fix it today. I will return pass and buy seats. Unfortunately many of the legs I reserved are no longer available. 

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Railmaster
1 year ago
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seleentjNew aboard
asked in Eurail & Interrail Passes

Is it possible to get a refund for a promotional pass purchased with Plus?

Is it possible to get a refund for a 50% off anniversary promotional pass (received from voucher code) purchased with Plus? I read online that "Plus is only available during promotions” but also that "Different rules apply for promo Passes. ​Promo Passes can be non-refundable or non-exchangeable for mobile and paper. Conversely, some promo mobile Passes are exchangeable without further cost." 

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Railly clever
1 year ago
kuba.leszczynski
kuba.leszczynskiNew aboard
asked in Eurail & Interrail Passes

Can I transfer my pass to another person?

Can I transfer my travel pass to antoher person, and if yes how to do it?

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Railly clever
1 year ago
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Oumaima99Rail rookie
asked in Eurail & Interrail Passes

Paper pass number needed for reservation Paris-Nice

Hi! In order to place a reservation for the connection Paris Gare du Lyon - Nice-Ville on the travel.b-europe.com website I need my paper pass number but I currently only have the mobile pass version of the Interrail pass. How can I receive the paper pass number as soon as possible? Many thanks in advance :)

7
A
1 year ago
Marla Bruhm
Marla BruhmNew aboard
asked in Eurail & Interrail Passes

ID deutsche Adresse // wohnhaft in Zürich // geht die Schweiz als Wohnsitzland?

Hallo!Ich wohne aktuell in der Schweiz und arbeite hier. Zur Zeit habe ich einen Aufenthaltstitel bis Mitte Juni, aber mein Arbeitsvertrag verlängert sich bis Mai 2023. Zudem bin ich in der Stadt Zürich gemeldet. Eigentlich habe ich eine deutsche Staatsangehörigkeit und auf meinem Personalausweis steht immer noch die Adresse meiner alten WG in Deutschland. Aber ich habe dort nichts mehr und ich bin 100% meiner Zeit in der Schweiz. Dieses Jahr möchte ich das Interrailticket nutzen und gerne die Schweiz als Wohnsitzland benutzen. Ich habe von der Stadt Zürich eine Meldebestätigung/ Wohnsitzbestätigung. Da auf meinem Personalausweis jedoch eine deutsche Adresse steht, wollte ich frage, ob das Schwierigkeiten macht und wie ich das Interrail Ticket nutzen kann mit Wohnsitzland in der Schweiz? Vielen Dank für Ihre Hilfe!Liebe Grüsse

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Railmaster
1 year ago
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askingforhelpNew aboard
asked in Eurail & Interrail Passes

Don't understanding inbound/outbound rule.

Hello everyone!I want to make a trip to 2 countries and start and end in my home country Germany with the 4 day Global Pass.My 4 traveldays are:Cologne to Marseille via France. Marseille to Florence +4 Florence to Hamburg (2days, one outbound one inbound)Is this possible? Because to me it seems so that thanks to the condition of the global pass i can only make trip which are originating from my homecountry or going to my homecountry.Thanks for your help!If the global pass does not count inbound than that's fine too I just don't understand if I can travel from France to Italy.

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seewulf
Railmaster
1 year ago
A
Andrea RömerRight on track
asked in Eurail & Interrail Passes

Geht Montreuz nach Rochers-de-Naye mit meinem Interrail Pass für die Schweiz?

HalloIch möchte von Montreux nach Rochers-de-Naye und zurück mit der Zahnradbahn fahren. Geht das auch mit meinem Interrail Pass für die Schweiz? Ich danke schon mal und freu mich auf eine Antwort.Andrea

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Full steam ahead
1 year ago
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anisleiteRail rookie
asked in Eurail & Interrail Passes

Train Options - website vs app

Hello! I’m travelling to Italy next month and I have a question about train options. On the website, the train I want (and that I already confirmed that exists) is available, but doesn’t show on the app. The thing is, the next one requires a seat reservation. Can I board a train that is not in the app? If it comes to that?Thank you in advance

2
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1 year ago
A
Alexandra MoncreiffeNew aboard
asked in Eurail & Interrail Passes

I need a pass cover number

I need a pass cover number to book my SCNF seat reservation online. I have made a few enquiries with customer support and have had no response and I am traveling in the next few days.

1
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Railmaster
1 year ago
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