Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 4,410 Topics
  • 16,728 Replies

4410 Topics

H
HelenaheyrmanRail rookie
asked in Eurail & Interrail Passes

Exchange Interrail because covid 2020

Hello :) 2 years ago I had to shorten my trip cause Corona arrived!!! I remember receiving a message that if I used it 4 or less days I could get a new interrail pass when the situation would calm down! Now is the time :))) but I don’t find that mail back. How should I ask a new pass in refund of mine? I kind of wanna travel next week already (last minute request of a friend to go with her cause it s finished with her boyfriend) sooo It would be amazing to get an answer quick;) but no worries if you need time ;)

2
H
1 year ago
S
sharon5394New aboard
asked in Eurail & Interrail Passes

8 people on one device with mobile pass

It says all people must travel together. If 5 people want to take a day trip and 3 stay at hotel is this allowed?

2
seewulf
Railmaster
1 year ago
W
WhiteKnightRail rookie
asked in Eurail & Interrail Passes

Are public busses within South Tyrol/Südtirol (Brixen/St. Christina) included in the pass?

Hi,I’m travelling to St. Christina in June, and I need to get there from the train station in Brixen.There is a public bus line (350) I could use. Will this bus line be covered by the InterRail pass?Your answers are appreciated.

1
M
Full steam ahead
1 year ago
J
JustusRight on track
asked in Eurail & Interrail Passes

I would like to cancel my order of my pass - trains no longer available

Hello, I would like to cancel my order of my pass. I checked BEFORE ordering whether the relevant trains were available for reservation (yes they were). Then I bought the pass and all of a sudden they are no longer available.I feel slightly ripped off and hoped for a cancellation as a gesture of goodwill.There is no possiblity beside of chatting with a bot...very bad support.Any ideas?

10
R
Railmaster
1 year ago
Jan Schw
Jan SchwNew aboard
posted in Eurail & Interrail Passes

What is a pass, what is a trip and what is a journey?

Hello, I want to travel from Finland to Germany. I am intending to buy a four-day in one month global travel pass. Two days for the ride to Germany and two days for the ride back to Finland. Researching about the interrail mobile pass opens up questions about some terminology.At one point it says:Can I change the trip connected to my Pass?You can change the trip your Pass is connected to up until you activate your Pass. Once your Pass is activated, you can’t disconnect a trip or connect a different trip. And at another point they sayWhat does it mean to add a journey to my Pass?Adding a journey to your Pass means it will appear on your ticket ready for inspection on that travel day. You need to add all your journeys to your Pass as you travel so you have a valid ticket for every journey. The ticket inspector will check the journey details on your ticket, so make sure you add the right journey to your Pass before you board the train. And I want to know if I understood the terminology co

8
N
Railmaster
1 year ago
Sengmany
SengmanyNew aboard
asked in Eurail & Interrail Passes

Wrong name on the Pass

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

1
N
Railmaster
1 year ago
Sengmany
SengmanyNew aboard
asked in Eurail & Interrail Passes

Booking Order number EU30411701 wrong spelling name

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

1
R
Railmaster
1 year ago
Rona Gray
Keeps calm and carries on
Rona GrayKeeps calm and carries on
asked in Eurail & Interrail Passes

Can't find my country of residence (uk) as option in the check out

I’m trying to buy a pass before the 10% off expires toniught but in one of last pages my country of residence Uk is not an option!

9
Rona Gray
Keeps calm and carries on
1 year ago
K
KevinLintomRight on track
asked in Eurail & Interrail Passes

How to remove the inbound/outbound trip due to an unavailable connection?

Hello! I have messaged support but not sure if they will get back in time. My girlfriend and I live in Sweden. We are currently on the train going home from the UK and are on the Hamburg to Copenhagen leg where we are planning on staying overnight. Tomorrow (4 April) we are planning to take an SJ train to Stockholm via Malmö. We have already booked seat reservations for the trains tomorrow. The InterRail app thinks that we are using an inbound today (3 April) despite ending in Copenhagen. I believe this is because we originally planned to go to Stockholm today but had to change as SJ has no available seats for reservation. When trying to add trips for tomorrow (and yes, we have anothe travel day) it comes up with the error that we have no outbound/inbound journies left. This is despite neither the My Trip nor My Plan section having any inbound trips selected or refering to Sweden. So now we are not sure how long we will be in Copenhagen for and whether we will be able to take the train

11
N
Railmaster
1 year ago
E
etilanderRail rookie
asked in Eurail & Interrail Passes

Got sick during my trip. Can I continue my trip later?

I got sick during my DiscoverEU trip 😭😭 And when I get sick I am always sick for at least two weeks so I'll basically miss the rest of my trip. Is there any way I could continue my trip later? I still have 4 travel days left.

5
N
Railmaster
1 year ago
H
HillibellaNew aboard
asked in Eurail & Interrail Passes

amount of travelling hours a month

Hello, i would like to use overnight trains to travel from Lisbon (Portugal) to (Leipzig). I wanted to use the interrailpass where yiu have for days in a month. Since i want to travel over nigth. My question is: Does an overnight train count as two or one day of travveling in the pass?

2
M
Full steam ahead
1 year ago
P
plaisaebRight on track
posted in Eurail & Interrail Passes

Eurail's performance in real emergency situations

What experiences have people had with the mobile app in emergency situations?

8
P
1 year ago
Y
yann.mRight on track
asked in Eurail & Interrail Passes

Cancelling an inbound trip the same day because of train problems

Hi community,I am using my last inbound/outbound trip to go back to Germany from the Netherlands today but, unfortunately, a problem has stopped all train traffic in the Netherlands. I know I can't cancel that specific trip the same day but if I had no choice but to go tomorrow, how would it work ?Thanks for your answers

9
Y
1 year ago
B
BugsBunny2022New aboard
asked in Eurail & Interrail Passes

Reservations and costs of sleepers eurail/interail price promise

So looking at a 10 day pass and i see the price should be the same for eurail or interrail, however one has 10% off and the other doesn't.no on a 1st class for 2 over 10 days in two month the difference of 90 euros roughly.we are UK residents and confused as hell as to which ones we can and cant book and that the price match appears to be untrue it worries us. Looking at July to go away and there are a couple of over night travles where a sleeper seems like a good idea, what sort of cost can we expect on routes  route 1 Milan Central - Salernoroute 2 Roma Termini - VeniceRoute 3 Venice - Vienna what sort of facilities can we expect first or second class?

2
M
Full steam ahead
1 year ago
C
Full steam ahead
cruzlartigautmdFull steam ahead
asked in Eurail & Interrail Passes

Exchange/refund

Hi! I bought a global pass for 7 travel days in 1 month but later realized I only needed 5 days. I bought the second one and requested the exchange (refund of the first one). The confirmation email stated I would hear back in 48 hrs. I didn’t hear from them and for the past week I’ve emailed several times and even chatted and messaged through Facebook.  I don’t know how else to contact them. Both passes are unused and not yet activated. I purchased the plus feature to make them 100% refundable. Requesting refund for the original 7 day global pass EU30412802. Would like to keep the 5 day pass. Please help. Maria 

2
C
Full steam ahead
1 year ago
W
wasserherzogNew aboard
asked in Eurail & Interrail Passes

Travelling with which pass

Hello everyone,I was wondering which pass to choose. There is the Global and the One-Country-pass and I do not quite get the difference between these two. Can I travel in several countries with the Global-Pass in Europe?Can I travel with sleeper-trains with that pass?Can I travel from my home country to my destination in another country and back with the one-country-pass?Thanks a lot for your help!

2
M
Full steam ahead
1 year ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
posted in Eurail & Interrail Passes

Are the regional trains included in the interrail pass/ does 1 train journey on the regional train count as 1 travel day?

Hi! Are the regional trains included in the interrail pass/ does 1 train journey on the regional train count as 1 travel day?   

1
R
Railmaster
1 year ago
Joe Ponder
Joe PonderNew aboard
posted in Eurail & Interrail Passes

Local train ticket vs Eurail

We are traveling from Madrid to Malaga round trip within 7 days.  There are 4 seniors in our group.  Should we get Eurail passes or local Spain train tickets?

2
M
Full steam ahead
1 year ago
B
bellalauxxNew aboard
posted in Eurail & Interrail Passes

How much will we realistically have to book in advance?

Hey - me and a friend are planning to travelling in July. How much will we realistically have to book in advance? Is there any room for spontaneity or will we have to reserve all seats on trains and hostels soon? Thank you !!! 

2
M
Full steam ahead
1 year ago
M
Megb BhattRight on track
asked in Eurail & Interrail Passes

Does Eurail Global pass include Greek island ferries?

All the ferries in greek island are free for Greek island pass holderDoes Eurorail global pass holder also get free Ferry rides. 

1
R
Railmaster
1 year ago
C
ClaraRail rookie
asked in Eurail & Interrail Passes

Documenting journey in paper pass

Hey guys !I have another question regarding the documentation.Let's say, I want to travel from city A to city C, but have to stop and change in city B.Do I now have to fill in: from A to C OR do I have to fill in: from A to B AND from B to C ?Thanks in advance for your answers :)

1
S
Engin-ius
1 year ago
Z
zug55Right on track
asked in Eurail & Interrail Passes

Used all inbound/outbound journeys. Any possibility to use the other trips?

Hi,i have an interrail global pass, 4 days/month. I used three of them to travel to France, in France and back (so i used the inbound/outbound trips). Now I have one remaining travel day.I need to go from Munich to Kiel/ Berlin soon, any way/ hack I can use the travel day for that?Otherwise it is “wasted”.Thanks in advance!

1
R
Railmaster
1 year ago
Nicole Gramm
Nicole GrammRail rookie
asked in Eurail & Interrail Passes

Global Pass use in only 1 country

Hello!My question: Is it possible to use the Global Pass almost entirely in just 1 country?We want to buy the Global Pass so we can depart from and return to our home country. But otherwise we would use the pass in 1 country only. Is that possible/allowed? Thank you! 

2
Nicole Gramm
1 year ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Eurail & Interrail Passes

Mobile pass - When I add it to the rail planner app will it automatically activate or will I have to do this myself?

I’ve just bought my mobile pass. When I add it to the rail planner app will it automatically activate or will I have to do this myself? Does the 11 month time period that I can use the pass still count once I’ve added it to the app (without activating it)? Do I have to activate it days/weeks before I plan to travel or when I’m boarding the train and will this date have to be put in when i add the pass to the app. Thanks! 

1
seewulf
Railmaster
1 year ago
W
wjvondeRail rookie
asked in Eurail & Interrail Passes

Eurail for multiple travelers

I am traveling to Spain at the end of September 2022.  I am traveling with 3 other travelers.May I order (and pay for) all 4 Eurail passes myself? May I make tickets and reserved seats for all 4 passengers? I am making 3 trips at the end of September 2022 and the first week of October 2022.  Can the ‘3 days 1 month’ restriction span months (Sep-Oct in this case)?Thank you. 

6
R
Railmaster
1 year ago
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