Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

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5670 Topics

Japow
JapowNew aboard
asked in Eurail & Interrail Passes

Greek ferries Interrail pass, which ones are included

Which ferry operators are included in the interrail ferry pass? Thanks! 

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Railmaster
1 year ago
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netNew aboard
asked in Eurail & Interrail Passes

Germany pass - travel from Belgium (home country) to Cologne included?

Hi, I live in Belgium and am thinking of buying a Germany pass this summer to explore the country. I see that the pass includes the train between Brussels and Cologne. Does this mean I can use the pass to travel from my home to Germany or must I be in Germany already before I can use the international connections? Thank you 

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Railmaster
1 year ago
Rupert Downing
Rupert DowningRail rookie
asked in Eurail & Interrail Passes

Broken cell phone

Cell phone just broke in Turin.  Train to Paris tomorrow.  How do I show my pass ?

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Railmaster
1 year ago
Gigi Lisi
Gigi LisiRight on track
asked in Eurail & Interrail Passes

I bought a pass with no travel days limit and it does show with only 7travel days

Hi Everybody,I’ve just purchased a pass that indicated unlimited travel days and now in my account it shows only 7 how is it possible? 

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Gigi Lisi
1 year ago
Rafael Pfoe
Rafael PfoeNew aboard
asked in Eurail & Interrail Passes

I have a Youth ticket but in the meantime I turned 28 (due to covid) but want to use it.

What can i do when i didnt activate my pass due to corona virus and now im 28 and still wanna use it ? Thank you in advance!

1
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Railmaster
1 year ago
Julia van Kortenhof
Julia van KortenhofRail rookie
asked in Eurail & Interrail Passes

Verkeerde gegevens in bevestigingsmail

Goede morgen, In mijn bevestigingsmail staan een aantal gegevens verkeerd. Ik kan deze niet aanpassen. Op sommige plekken kloppen de gegevens wel, maar bijvoorbeeld bij betaling staat de naam van mijn reisgenoot in combinatie met mijn adres. Mijn telefoonnummer heb ik zelf verkeerd ingevoerd, kan ik deze nog mogelijk aanpassen? 

1
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Railmaster
1 year ago
Nipuni P. Perera
Nipuni P. PereraRail rookie
posted in Eurail & Interrail Passes

Eurail mobile pass QR code not accepted at QR code scanner at Paris

Hi, We have started using my Eurail mobile pass today at Paris (Paris Montparnasse 1 Et 2) train station. The destination is Rennes with seat reservation. While boarding the train, the ticket inspector scanned the QR code on my Rail Planner app (in both iphone and android), and he said the QR code is invalid. If I remember correctly we enabled this ticket on the app around 1-2 months back. We could only board the train after showing and scanning the QR code of the seat reservation. But my next train does not has a seat reservation. Today is the first day and I have 15 more days to travel. How can I get valid QR codes for my tickets? In case the ticket is not valid and I had to buy a new ticket or pay a fine, will Eurail reimburse the pass cost to us ? 

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Full steam ahead
1 year ago
M
Marie BrunnRail rookie
asked in Eurail & Interrail Passes

Global Paper pass; do I write my return date to homecountry before I start my trip?

Hi guys do i have do write the date of my return to my homecountry on the pass before i start the journey or can i do that  like one day before my actual return?

2
M
1 year ago
Sufyan Khan
Sufyan KhanNew aboard
asked in Eurail & Interrail Passes

Does Global Pass cover within UK travel? (newcastle to Paris)

Hi Community,I am planning to visit UK/Europe and wondering if Eurail global pass covers the travel within UK? My planned journeys are:Preston, UK to London, UKLondon to NewCastle Upon TyneNewCastle to ParisParis to BrusselsBrussels to RotterdamRotterdam to AmsterdamAmsterdam to FrankfurtFrankfurt to NewCastle, UKDoes any of this travel not covered by Eurail Global Pass?Would appreciate the advise.

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Camilo.
1 year ago
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Full steam ahead
EyeFull steam ahead
asked in Eurail & Interrail Passes

Cancellation of travel dates after activation

I activated train global ticket that I didn't use, and I ended up using it for a day. There is no history left because I hurriedly deleted the ticket when it was activated. Can you cancel it for a day?

4
E
Full steam ahead
1 year ago
Lily
LilyRight on track
asked in Eurail & Interrail Passes

Pass number is blank in email

I bought the global pass on flash sale from the UK website and the email that should contain my pass number is blank, including other Information. Have anyone experienced this? I emailed the EU support team as the UK won’t reply me for almost a week now. Still they cannot fix the issue and I don’t get the pass they’re trying to resend to me.

4
C
1 year ago
B
BasNew aboard
asked in Eurail & Interrail Passes

Transferring pass property

Hey,Sadly due to personal reasons a friend of mine is not able to join us on our trip (which we haven’t booked yet, only have the date and location sorted out ourselves). However, is it possible for him to transfer his pass property to another friend of mine who is able to join us.  F.Y.I. We have done nothing with our passes yet except activate them. Thanks in advance for your answers!

1
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Railmaster
1 year ago
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MAureliusxliiNew aboard
posted in Eurail & Interrail Passes

Pass Cover Number needed for mobile pass

I need my cover pass number as soon as possible. I need to book the seat reservation for the TGV train in France that leaves tomorrow and I do not want to pay full price since I already bought the global pass. I tried emailing support but they said they would answer in 2 days and that would be too late. I’ve already sent private message to some of the staff with my Eurail Global Pass order number. Please respond, and please consider providing this number on your website as it seems many people need this to make seat reservations. 

2
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Railmaster
1 year ago
Eva Rijnders
Eva RijndersNew aboard
asked in Eurail & Interrail Passes

When leaving on one calendar day and arriving of the next, does it count as two travel days?

I have a question about interrail pass. We are planning to travel 2 nights with the card. For both, we will leave on one calendar day and have to transfer on the next calendar day. Does this mean we are using up 4 days of the pass? 

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Full steam ahead
1 year ago
Caity Cox
Caity CoxRail rookie
asked in Eurail & Interrail Passes

Is hardcopy Global Pass needed for discounted Greek ferries

If I purchase a Global Pass and use it to get discounted ferries in Greece, do I need the hard copy of the pass? Or is that only for the Greek Islands Ferry Pass?

1
R
Railmaster
1 year ago
Caity Cox
Caity CoxRail rookie
asked in Eurail & Interrail Passes

With the Greek Island Pass, will the discounted ferries will be counted as travel days?

Hey! I’m thinking of getting the Global Pass to travel around Europe in the summer, I see that you can use the global pass to get discounts on some ferries in Greece. Will these ferry trips count towards my travel days? Thanks!

2
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Full steam ahead
1 year ago
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antoinevandonNew aboard
asked in Eurail & Interrail Passes

Wrong country of residence

I am a French citizen but who moved to Switzerland to live. France is entered as my residence country on my mobile pass, and I should be travelling by the end odf the week. I would like to change the residence country as Switzerland. I haven’t had an answer from the customer service. Can anybody help me or does anybody know what I can do ?  Thank you so much ! 

2
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Railmaster
1 year ago
Marie Claire Altimari
Marie Claire AltimariRail rookie
asked in Eurail & Interrail Passes

Non-consecuvite stations and changes trains

Hello! I have 2 questions related to the 10 days pass. Is it possible to use days of travels even if the stations are not consecutives? (ex. I travel from Warsaw to Bratislava using the pass, then i use a bus to go from Bratislava to Wien and then I use again the pass from Wien to Budapest). Train changes are included in a travel? (ex. If I go to Amsterdam to Berlin and i have 2 changes is still 1 day of travel?)Thanks!

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Angelo
Railmaster
1 year ago
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SyzymRail rookie
asked in Eurail & Interrail Passes

Wrong seat reservation (first class instead of second class) by Interrail website

Hello, Yesterday I ordered for me and my friends ticket for two trains in Italy. In the order there was reservation for second class seats. But today when I look closer there is written that we have first class seats. Our pass is only valid in second class. Does that mean that we can’t board this trains ? 

4
R
1 year ago
Leo Hughes
Leo HughesNew aboard
asked in Eurail & Interrail Passes

Can't activate pass and no response

I can’t activate my pass. I keep getting the same error message as everyone else. It’s really urgent. I’ve deleted and reinstalled the app. Error logging is on. It’s the latest version. I literally don’t know what else to do. Please help 

1
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Railmaster
1 year ago
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MoncadaeRight on track
posted in Eurail & Interrail Passes

10% Discount code or automatic?

Hello! I am looking to purchase a Eurail pass and on the homepage of the website it says there is currently a 10% discount for summer travel. I clicked on the link and selected the pass I wanted, but the prices seems to be the same as before, no discount. Is there a code that I have to put in for the discount or is it automatically added on? I was looking at the pass a month ago and the price is the same today even though there is a 10% discount sale. Any insight or clarifications would be greatly appreciated! Thank you!

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1 year ago
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nickwalters62New aboard
asked in Eurail & Interrail Passes

Pass Cover Number - Mobile Pass

I have a Interrail Global Pass for myself and partner.   It is a mobile pass.   Since not all reservations are shown on Interrail website, I’ve tried to book reservations though other sites (e.g. b-europe), but can’t do so without a Pass Cover Number - how do I get this for my mobile passes ?

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Railly clever
1 year ago
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AlbertRight on track
asked in Eurail & Interrail Passes

If I activate it now, my validation time starts right? Can I make reservations, without activating the Pass?

I take my first train on June 7, if I activate it now, the validation time starts, right?  and you say that I can reserve my trains and buy through the page but, without activating the pass or can it be activated from the day I take my first train? help

1
Camilo.
1 year ago
K
KhammackNew aboard
asked in Eurail & Interrail Passes

Need Eurail Pass Cover Number

Does anyone know the fastest way to obtain your Eurail pass cover number if you have a mobile ticket. Also, do I have to have a ticket in addition to my seat reservation once I book the seat reservations? I am a bit confused about the seat reservation and ticket part. Thank you in advance!

1
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Railly clever
1 year ago
A
AlbertRight on track
asked in Eurail & Interrail Passes

If I don't activate my pass, I can't book trains and I can't pay for seats

help please, if I don't activate my pass, I can't book trains and I can't pay for seatshelp

1
Angelo
Railmaster
1 year ago
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