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Eurail & Interrail Passes

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emyrRail rookie

asked in Eurail & Interrail Passes

Transferring my kid's passes

My wife and I bought separate passes, our kids are linked to my wife’s pass but I will travel more days with them (it’s complicated 🤷🏻‍♂️).Is it possible to easily transfer our children’s passes to me before we use them, as I will travel separately with them to another country for a while?I’m worried that my kids won’t be able to travel with me as they will be linked to my wife’s pass!Or is it possible to get an exchange for a family pass even though the parents will travel to different places for a while?Help! I’m confused ☹️

2 years ago

Hans-Jörg LeuterKeeps calm and carries on

asked in Eurail & Interrail Passes

2 Reise buchen - inbound/ outbound

Ich habe bei meinem 7-Tage Global Pass einen Fehler gemacht und bei der Rückreise eine Fahrt nach D eingebucht und kann jetzt keine 2.Reise mehr buchen…wie kann ich den Pass wieder aktivieren?

2 years ago

Becsey LillaNew aboard

asked in Eurail & Interrail Passes

Tracking code - pass delivery

Dear Interrail Community!I have a question, I ordered my Greek Islands Pass on the 6th of June and there is no tracking code yet. How long does is take to get a tracking code?Thank you in advance

2 years ago

Rachel HoranRail rookie

asked in Eurail & Interrail Passes

Activating Mobile Pass

I bought a mobile pass and entered it into the app on my phone. I have a 4 travel day within a month pass. It is now saying to activate but I don’t leave for my trip until June 30th. If I activate it now (so I can book my train reservations in advance) will that start the countdown on the month I have to use it?

2 years ago

sksonRail rookie

asked in Eurail & Interrail Passes

Could anyone provide me with my Eurorail Cover Pass Number?

Hello,Would anyone be able to provide me with my Eurorail Pass Cover Number for my mobile pass? I need it for booking a seat reservation for a train on SNCB. I need to book a train for June 12th. Or would anyone be able to direct me to how I can book a train from Mulhouse to Aix-en-Provence on June 12th departing at 10 AM? The Eurorail seat reservations website only directs me to SNCB. Thanks!

2 years ago

Vivienne CausemannNew aboard

asked in Eurail & Interrail Passes

Bought Italy but see it is not valid to and from Italy. What to do?

Hello, I want to travel from Bregenz in Austria to Lecce and back, so I bought the Italy Pass. Now as I wanted to do the seat reservations, I saw, that it is not valid for the way to and from Italy, is that true?Which Pass could I use? Or would the Italy Pass actually have worked from Austria? I also have to do a trip to Germany in the same month, but actually already booked…Any ideas?Thanks so much..Vivienne

2 years ago

Charlotte PereiraNew aboard

asked in Eurail & Interrail Passes

Travel to your country home at the end of the trip - included or count as travel day?

hello,I want to go from Split to Paris, my home town. Do the travels between this two cities are included in the Pass or do they count like days of travel? thanks !

2 years ago

NikdemNew aboard

asked in Eurail & Interrail Passes

One journey is accidentally counted as a travel day so I can't take my last journey

Hello,Together with a group of friends, I am traveling with a won DiscoverEU ticket and the Interrail Pass application. We travel from May 26 and end on June 11. We still have two days of travel. My problem is that today I tried to book a ticket in the application from Vienna to Warsaw (11/06) and the application showed that I had used all the days. Searching for a problem, I came across a history of journeys in which I found the theoretically completed journey (2.06) that did not take place - as a result, I have one day less travel left, so I cannot book a ticket for the last day of travel. The other members of my group do not have any problems with the application. I sincerely hope that I will be able to count on your help.

2 years ago

Joris MathijssenFull steam ahead

asked in Eurail & Interrail Passes

Ordered a pass 2 weeks ago. I have been charged but did not receive anything.

I ordered a pass 2 weeks ago, the payment went right and got charged for the amount but i did not receive a pass or a code afterthat. I made multiple tweets, dm’s and created a ticket but still did not receive any answer. Anyone here that can help me?

2 years ago

Maeve O'ReillyRight on track

asked in Eurail & Interrail Passes

Name on passport doesn't match name on pass

Would there be a problem if surname on passport is different to name on the Inter rail Pass. The one on the passport is the Irish/ Gaelic version so NiRaghallaigh and on the Interrail Pass it’s O’Reilly.

2 years ago

Marta OliveiraRail rookie

asked in Eurail & Interrail Passes

Can I skip one country? Or do I have to travel to countries in a row?

Hi. I am thinking of buying the global pass to go to Praga, Viena, Bratislava and Budapest. My question is:I have a friend in Bratislava and I will go with him to Budapest by car. Can I use my pass from Vienna to Bratislava and then Budapest to my home country or I have to do my trips in a row (like Bratislava to Budapest and then Budapest to my hometown)? Thank you in advance.

2 years ago

Olaf PfeiferRight on track

asked in Eurail & Interrail Passes

How do I delete empty travel days ?

Hi, I have a problem with my 4 day global pass, because it shows an empty day with no trips as a travel day. Thus, I cannot complete my journey! Help help....The 'empty day' was originally assigned as my first travel day, but I changed that and left earlier. However, I was never able to remove that day - there was no option in my app - and it also did not vanish by itself although I did not travel and had no trips on that day. How can this be changed?

2 years ago

DickyRail rookie

asked in Eurail & Interrail Passes

Trip not appear on My Pass

Selected Trip do not appear on my Pass appear it on the travel day on my Pass.

2 years ago

HewertsonRight on track

asked in Eurail & Interrail Passes

Problems with 'My Trip' on the mobile pass

Hi, I’m a first time user and am having problems with the mobile app.I add the first three trains to ‘My Trip’.They appear as a list - so far so good.However if I close the app and come back to it later -When I press ‘My Trip’ only one of the previously entered trains appears.Press ‘My Trip’ again and a different random train from the previously entered trains appears.I can’t get the whole list to appear.This has a knock on effect when I try adding the trains to ‘My Pass’Only one random train appears on the ticket!Has anyone else had this problem - am I doing something wrong?Using iPhone X, software 15.4, Interrail app version 23.0.0Many thanks

2 years ago

S LandyNew aboard

asked in Eurail & Interrail Passes

1 Adult traveling with 3 kids under 11 - without having to buy a child pass

How can I book a eurail pass for 1 adult and 3 kids under 11 without having to buy a youth pass? Or would it be cheaper to buy individual tickets for 3rd child where necessary?

2 years ago

greaterdaneNew aboard

asked in Eurail & Interrail Passes

Having several of the same journey on mobile pass

I'm curious if it's a viable strategy to have multiple of the same trip in the same day so as to have an insurance trip if you miss a train. Train journeys can't overlap so is it ok to have (eg Berlin to Prague) 9:00-13:30 train and a 15:00-19:30 train on your pass on the same day?

2 years ago

viccRail rookie

asked in Eurail & Interrail Passes

Only first initial of name is shown on interrail mobile pass

My interrail mobile pass traveler name says W. Kaleta instead of Wiktoria Kaleta. Is this normal? Or is this an error? My friends who have eurail passes (instead of interrail) have their whole name written, not just their first initial, so I’m wondering whether I accidentally only typed the first letter of my name rather than my whole name.

2 years ago

ElleNew aboard

asked in Eurail & Interrail Passes

I want to travel more days. Exchange my pass or leave it be?

Hi all!Guys I have a question I bought the interrail 15 days ticket, but I’ll be on the trip for more days. But I will be using 15 travel days in total probably. Would you recommend me exchanging my ticket for the 15 days in one month. Or since I am travelling southern europe it doesn’t really matter cause the reservations might be pretty expensive anyways? Thanks!

2 years ago

Alison Whitacre FirthFull steam ahead

asked in Eurail & Interrail Passes

Passes haven't arrived and I leave tomorrow

My daughter and I are leaving for Europe tomorrow. I ordered paper global passes one month ago and they’re stuck in customs. I have sent multiple emails and filled out a form requesting a transfer to the online passes, without having to pay the normal fee they charge for that. I haven’t received any response. What do I do now?

2 years ago

JoseRail rookie

asked in Eurail & Interrail Passes

Global Pass continuous. Will I still need to get the start of my pass validated when I commence usage? Am I required to fill in every journey (even flight or bus)?

Hello, A newbe to all of this. I have a 3 month paper global pass with a pre-determined start and end date. Will I still need to get the start of my pass validated when I commence usage? Am I required to fill in every journey even flight or bus despite this being a continuous pass?Thanks for your help.

2 years ago

PompieRight on track

asked in Eurail & Interrail Passes

Can you in advance set the start date of your two month global pass?

Hi everyone,I bought a two month global pass to use this summer. I started adding some journeys to the trip connected to my pass. In addition, I already made some seat reservations for some of these trains via bahn.de.I was thinking to activate my pass on the day I would take my first train this summer, as I am not 100% sure which day this will be. But now I am in doubt that this would be too late: Is it possible that when you don’t activate your pass well in advance, it may be too late to actually get on board as all interrailer spots are already “taken” for that train? If so, then I’d like to activate the pass now and choose a start date somewhere in July. Just in case it would be necessary: is it later also possible to advance the start date chosen upon activation?Thank you!

2 years ago

Lemeiter RichardNew aboard

asked in Eurail & Interrail Passes

On the website I'm asked for a number with a letter and 8 digits

Hi,I bought my passes at the station. These are paper passes. I want to register them on the website to plan my trip and make my reservations.On my paper passes I have a 12-digit pass number and no letter. And on the website I am asked for a number with a letter and 8 digits. I can't save my passes so I can't plan my trip!How to do ?Thanks a lotSincere friendships,

2 years ago

Jara TwaalfhovenNew aboard

posted in Eurail & Interrail Passes

What pass to buy?

I’m travelling from Amsterdam-Berlin-Budapest-Vienna-Prague-Amsterdam. This is 5 days of travel but the site says that it is 6 days of travel. What pass should I buy? since the 5 day pass is cheaper😁

2 years ago

EMiLiA2905New aboard

asked in Eurail & Interrail Passes

Removing my pass from ipad.

Hello, I activated my mobile pass on my Ipad which I do not want take with me on the journey. I tried to delete the pass on my Ipad since the validity period did not start yet, but it did not work. Does anybody know what I can do to remove the pass from my Ipad so that I can activate it on my mobile phone? Thanks for your help!

2 years ago

THFFFRail rookie

asked in Eurail & Interrail Passes

Flexible pass - can I get the discounts for those train rides that have 25% off on the days that I am NOT using the pass?

Hi, can I check for the flexible pass, can I get the discounts for those train rides that have 25% off on the days that I am NOT using the pass?

2 years ago

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