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Eurail & Interrail Passes

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Katharina LieberthRail rookie

posted in Eurail & Interrail Passes

50th anniversary technical issue

Dear Interrail community,I would like to buy the 1 month interrail ticket for 50 % discount. The day before and yesterday my payment did not go though due to technical problems on the website. Is it still possible to get it, I have an email that confirms my registration and also that I was about to buy. It would be very helpful!Thank you for your answers !Best Katha

1 year ago

Ulrich MüllerNew aboard

posted in Eurail & Interrail Passes

Buying a sale-ticket

I tried to buy a sale-ticket and put it in the basket. But then I couldn’t pay it. Can anybody of Interrail help me?

1 year ago

SiehepRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number for Mobile

@Nanja @Marion @Leo Hi, I need my pass cover number for my mobile pass to make a reservation and was told the best way to get it was to make a post on here. Thanks!

1 year ago

Kimberley WilliamsNew aboard

asked in Eurail & Interrail Passes

Pass Cover Number

I need to get Pass Cover Numbers for the 5 mobile eurail/interrail passes that we bought for our family traveling in 2 weeks. Need to book several trains but cannot without the pass cover numbers. Any help with where to find this would be much appreciated.

1 year ago

ham12New aboard

asked in Eurail & Interrail Passes

URGENT PASS COVER NUMBER NEEDED

I have been trying to book the eurostar for days now. My pass is showing in the app but not on my browser so I cannot book through Interrail, and I don’t have a pass cover number as I have a digital pass. Getting really urgent now so can someone tell me how to get around this?? Thanks

1 year ago

Sezin MaviogluNew aboard

asked in Eurail & Interrail Passes

Request refund for non refundable Interrail Mobile Pass due to accident and inability to travel

Dear Interrail Team, I need your help. I am a single mother from Turkey, Istanbul. I was planning to introduce European culture and history to my kids this summer. Therefore two days ago I purchased one month long global passes during flash sale. However the day after my purchase I had an accident and I multifractured my ankle. I had an operation and I am in cast now. The doctors tell me that it is impossible for me to heal completely until July when I was planning to use the passes . I will not be back to work even in August. I know that passes are usable for 11 months. However I am teaching literature in high school. This coming July is the only time I can travel. As I am a single parent I don't have anyone else who can take my kids instead of me either. Even though I am aware that these passes are unrefundable, I am asking for an exception because of my extraordinary circumstance. I would be extremely thankful if I am allowed to return these passes and get refunded.Thanks for your

1 year ago

Doungjai SawasdeeRail rookie

asked in Eurail & Interrail Passes

Can we use Interail pass in the country of the passport?

Hello,My husband is French and plan to buy interail pass to go around EU countries. Can he use interail pass to travel in France as well or he has to buy ticket separately? Thanks,

1 year ago

Leilani.HSRail rookie

asked in Eurail & Interrail Passes

Permanent or Temporary EU Residency

Hello, I am not sure if the Interrail or Eurail is the right pass?! I am an Australian citizen but I am living in Germany and have a residency card. In some parts of the website it says you need to be a “permanent resident” in Europe, but in different places on the website it says “legal resident” so I don’t find this clear. Is the Interrail suitable for people who are residents of Europe but not permanent residents? Thanks so much for the help!!

1 year ago

Po Ting PohNew aboard

asked in Eurail & Interrail Passes

Exchange 7 days for 4 days passes

I will be travelling w my eurail pass tomorrow. However I think I only need to have 4 days instead of 7 days which I have purchased and activated. Could I ask for exchange and refund part of the money asap?

1 year ago

Daniel EuzébioRail rookie

asked in Eurail & Interrail Passes

Flexipass switzerland activation - Once I activate it, I need to use it on the next 8 days or can I choose the days of travels?

I bought an 8 day flexipass for Switzerland. Once I activate it, I need to use it on the next 8 days or can I choose the days of travels? I am asking because I will be 12 days In Switzerland and not traveling everyday

1 year ago

AmselRight on track

asked in Eurail & Interrail Passes

Can I spontaneously change my mind and get a different ticket for an other train right befor it departs?

Can I spontaneously change my mind and get a different ticket for an other train right befor it departs? So if yes, I can change my ticket over the day as often as I want?Thank you for your answer. PS. I am travelling with global pass.

1 year ago

NaomirevNew aboard

asked in Eurail & Interrail Passes

Activated pass too early

I activated my pass the day I flew out to first destination, thinking I needed to know how to use it etc before getting to a station - but didn’t realise that by doing this it would use a day! I’m now a day short of travel. Can I get this back? I didn’t go on any journeys that day..?

1 year ago

adamtkellyNew aboard

asked in Eurail & Interrail Passes

Does the Pass include 1 Inbound and 1 outbound trip per travel day or per Pass?

I was thinking about getting the 2 month continuous pass and I was wondering what the situation is in regards to inbound and outbound trips, my country of residence is ireland and I was hoping to be able to come in and out somewhat regularly. I read on the information page that it said you are allowed 1 inbound and 1 outbound trip from your country of residence during travel days and i was wondering does that mean your allowed 1 inbound and 1 outbound trip per travel day or would that be 1 inbound and 1 outbound over the duration of the 2 months. If its the latter I could understand how this would be fine for other countries as you can get a train to the border and then just pay to get back in yourself but the cheapest flights from ireland to mainland europe are in the range of 100 euros for return.

1 year ago

arkgreNew aboard

asked in Eurail & Interrail Passes

Country of residence - student exchange - two residencies

Hi,I’m finishing my student exchange in July in France. I indicated in the pass that I have Polish residence (as stated on my ID) and planning to start using the pass at the end/after my exchange in France. I’m not sure whether I should’ve put France because I will no longer stay officially in France (I have no proof of my residency, just papers from the University) and also it would be an abuse to use the interrail in Poland (where I will live after my exchange). I’m just afraid that due to frequent passing through France where I have friends I may be eventually fined.Should it be a problem? Moreover, could I stay longer in another country (I’m planning to stay one month in Portugal) and use the interrail global pass in another country for a longer period?Arkadiusz

1 year ago

Tommaso LambardiRail rookie

posted in Eurail & Interrail Passes

I can't buy my discounted ticket

The website is not working. I’m going to lose the discount?

1 year ago

NicoJoRail rookie

posted in Eurail & Interrail Passes

Sale Pass

Is the Sale extended through the downtime yesterday?On the official website, there are already the normal prices. Some help, pls.

1 year ago

wesselNew aboard

asked in Eurail & Interrail Passes

Can we check if our preferred train options are available before buying a pass?

Hi,Me and my girlfriend want to visit Italy this summer. This is our first time using Interrail.We have looked at some travel options and have picked out the best option for us. But before we want to buy our Interrail pass we want to make sure the train options are available at the time. But how can we know this before buying the actual Interrail pass?

1 year ago

melonimaaRail rookie

asked in Eurail & Interrail Passes

HilmarNicoKeeps calm and carries on

asked in Eurail & Interrail Passes

No travel days left, haven't even started my trip

It doesn’t say that I have used up my inbound/outbound journeys,but I still get the ‘’no travel days left’’ message when I’m trying to book my outbound trip. Any explanation?Edit: In the app it said that it might be because my pass is expired but I literally bought it yesterday and it says in the app that it’s valid from June 10th to August 9th. It’s May.Edit 2: Don’t know what happened, it just magically started working. Issue resolved I guess?

1 year ago

RantangRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number for mobile pass

I purchased two mobile passes on Eurail.com but need a Pass Cover Number to make train reservations from Paris > Nice, Nice > Avignon and Avignon > Paris.I emailed customer service over a week ago and no response. I need this urgently and require a response ASAP please

1 year ago

Erendira LucasRail rookie

asked in Eurail & Interrail Passes

Pass cover number for mobile pass

A friend and I are looking to book the train line from Toulouse Matabiau (Fr) - Narbonne (Fr) via b-euorpe however it is asking for a passcover number, and it seem this is common with mobile passes. Any recommendation that can help me quickly resolve this, as i am afraid the train will fill up

1 year ago

dvrNew aboard

asked in Eurail & Interrail Passes

Pass Cover Number

Can I please have a pass cover number? I am unable to make a reservation without a pass cover number on travel.b-europe.com (I am holding a Eurail mobile pass!) My trip is in 2 weeks and I need to make reservations for my train journeys in France ASAP Thanks!

1 year ago

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