Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,311 Topics
- 20,408 Replies
Dear Interrail community,I would like to buy the 1 month interrail ticket for 50 % discount. The day before and yesterday my payment did not go though due to technical problems on the website. Is it still possible to get it, I have an email that confirms my registration and also that I was about to buy. It would be very helpful!Thank you for your answers !Best Katha
I have been trying to book the eurostar for days now. My pass is showing in the app but not on my browser so I cannot book through Interrail, and I don’t have a pass cover number as I have a digital pass. Getting really urgent now so can someone tell me how to get around this?? Thanks
Dear Interrail Team, I need your help. I am a single mother from Turkey, Istanbul. I was planning to introduce European culture and history to my kids this summer. Therefore two days ago I purchased one month long global passes during flash sale. However the day after my purchase I had an accident and I multifractured my ankle. I had an operation and I am in cast now. The doctors tell me that it is impossible for me to heal completely until July when I was planning to use the passes . I will not be back to work even in August. I know that passes are usable for 11 months. However I am teaching literature in high school. This coming July is the only time I can travel. As I am a single parent I don't have anyone else who can take my kids instead of me either. Even though I am aware that these passes are unrefundable, I am asking for an exception because of my extraordinary circumstance. I would be extremely thankful if I am allowed to return these passes and get refunded.Thanks for your
Hello, I am not sure if the Interrail or Eurail is the right pass?! I am an Australian citizen but I am living in Germany and have a residency card. In some parts of the website it says you need to be a “permanent resident” in Europe, but in different places on the website it says “legal resident” so I don’t find this clear. Is the Interrail suitable for people who are residents of Europe but not permanent residents? Thanks so much for the help!!
Flexipass switzerland activation - Once I activate it, I need to use it on the next 8 days or can I choose the days of travels?
I bought an 8 day flexipass for Switzerland. Once I activate it, I need to use it on the next 8 days or can I choose the days of travels? I am asking because I will be 12 days In Switzerland and not traveling everyday
Can I spontaneously change my mind and get a different ticket for an other train right befor it departs?
Can I spontaneously change my mind and get a different ticket for an other train right befor it departs? So if yes, I can change my ticket over the day as often as I want?Thank you for your answer. PS. I am travelling with global pass.
I activated my pass the day I flew out to first destination, thinking I needed to know how to use it etc before getting to a station - but didn’t realise that by doing this it would use a day! I’m now a day short of travel. Can I get this back? I didn’t go on any journeys that day..?
I was thinking about getting the 2 month continuous pass and I was wondering what the situation is in regards to inbound and outbound trips, my country of residence is ireland and I was hoping to be able to come in and out somewhat regularly. I read on the information page that it said you are allowed 1 inbound and 1 outbound trip from your country of residence during travel days and i was wondering does that mean your allowed 1 inbound and 1 outbound trip per travel day or would that be 1 inbound and 1 outbound over the duration of the 2 months. If its the latter I could understand how this would be fine for other countries as you can get a train to the border and then just pay to get back in yourself but the cheapest flights from ireland to mainland europe are in the range of 100 euros for return.
Hi,I’m finishing my student exchange in July in France. I indicated in the pass that I have Polish residence (as stated on my ID) and planning to start using the pass at the end/after my exchange in France. I’m not sure whether I should’ve put France because I will no longer stay officially in France (I have no proof of my residency, just papers from the University) and also it would be an abuse to use the interrail in Poland (where I will live after my exchange). I’m just afraid that due to frequent passing through France where I have friends I may be eventually fined.Should it be a problem? Moreover, could I stay longer in another country (I’m planning to stay one month in Portugal) and use the interrail global pass in another country for a longer period?Arkadiusz
Hi,Me and my girlfriend want to visit Italy this summer. This is our first time using Interrail.We have looked at some travel options and have picked out the best option for us. But before we want to buy our Interrail pass we want to make sure the train options are available at the time. But how can we know this before buying the actual Interrail pass?
Hi! My paper pass doesn’t seem to include cover number (capital letter I and 8 digits). Last time I traveled in 2019 I didn’t have this problem, and the cover number was printed where it should be. I managed to book reservations without it (for example Swedish SJ accepted my order number as a pass number) but I would like to have my cover number if I need it later. I’d also like to use RailPlanner app, now I can’t connect my pass to my trip. Can someone help and send me my cover number?
I booked a pass on National Rail and it has taken my money then shown an error - "Your transaction has been successful but there was a problem connecting back to the merchant's web site. Please contact the merchant and advise them that you received this error message."
The website crashed while I was purchasing my 2x Eurail tickets for the 50% sale! I can see that the UK reseller has extended their sale, but as I live in Australia I can’t purchase of their site (I think). How can I purchase a sale ticket as a resident of Australi if the website keeps crashing:(
It doesn’t say that I have used up my inbound/outbound journeys,but I still get the ‘’no travel days left’’ message when I’m trying to book my outbound trip. Any explanation?Edit: In the app it said that it might be because my pass is expired but I literally bought it yesterday and it says in the app that it’s valid from June 10th to August 9th. It’s May.Edit 2: Don’t know what happened, it just magically started working. Issue resolved I guess?
I purchased two mobile passes on Eurail.com but need a Pass Cover Number to make train reservations from Paris > Nice, Nice > Avignon and Avignon > Paris.I emailed customer service over a week ago and no response. I need this urgently and require a response ASAP please
A friend and I are looking to book the train line from Toulouse Matabiau (Fr) - Narbonne (Fr) via b-euorpe however it is asking for a passcover number, and it seem this is common with mobile passes. Any recommendation that can help me quickly resolve this, as i am afraid the train will fill up
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