Eurail & Interrail Passes

Cell phone just broke in Turin. Train to Paris tomorrow. How do I show my pass ?

Hi, We have started using my Eurail mobile pass today at Paris (Paris Montparnasse 1 Et 2) train station. The destination is Rennes with seat reservation. While boarding the train, the ticket inspector scanned the QR code on my Rail Planner app (in both iphone and android), and he said the QR code is invalid. If I remember correctly we enabled this ticket on the app around 1-2 months back. We could only board the train after showing and scanning the QR code of the seat reservation. But my next train does not has a seat reservation. Today is the first day and I have 15 more days to travel. How can I get valid QR codes for my tickets? In case the ticket is not valid and I had to buy a new ticket or pay a fine, will Eurail reimburse the pass cost to us ?

Hello! I am looking to purchase a Eurail pass and on the homepage of the website it says there is currently a 10% discount for summer travel. I clicked on the link and selected the pass I wanted, but the prices seems to be the same as before, no discount. Is there a code that I have to put in for the discount or is it automatically added on? I was looking at the pass a month ago and the price is the same today even though there is a 10% discount sale. Any insight or clarifications would be greatly appreciated! Thank you!

What can i do when i didnt activate my pass due to corona virus and now im 28 and still wanna use it ? Thank you in advance!

Goede morgen, In mijn bevestigingsmail staan een aantal gegevens verkeerd. Ik kan deze niet aanpassen. Op sommige plekken kloppen de gegevens wel, maar bijvoorbeeld bij betaling staat de naam van mijn reisgenoot in combinatie met mijn adres. Mijn telefoonnummer heb ik zelf verkeerd ingevoerd, kan ik deze nog mogelijk aanpassen?

Hi all! I recently requested an invoice for a company purchase of Interrail passes. Our company purchase was unfortunately completed with a person's contact details instead of the Company Name + VAT number method. I would like to request an updated invoice – what is the procedure for this? Thank you for your help. Best,Balázs

Hi, I wanted to travel first from my home country Germany to Sweden and using the outbound journey day for this. Afterwards I wanted to use the inbound journey day to pass with the night train through Germany to Austria and then continue on south. Afterwards I wanted to drive home to Germany using regular tickets. But the Interrail Info about passing through your home country says: “Keep in mind that when you want to travel from one country to another, and you have to travel through your country of residence, the app wil apply both the inbound and the outbound journey to this trip. “ Does this mean that I need to spend both the inbound and the outbound journey day to pass through my home country, although this only ‘costs’ one travels day? And a second question: When I return from Sweden using the over night ferry Goteborg - Kiel (Kiel is in Northern Germany), do I have to spend one of the two outbound/inbound days to arrive at Kiel? Or can I stay two days in Kiel and then start the in

Hi guys do i have do write the date of my return to my homecountry on the pass before i start the journey or can i do that like one day before my actual return?

I was trying to add my pass cover number to the app and it says it won’t accept it. It is only showing 7 numbers rather than the 8. Has anyone else had that problem? It seems like it’s happened quite often, but I didn’t see a solution in the comments accept reaching out to customer service.

Hi there — I’ve bought the pass, validated it, set the first day, bought the Eurostar reservation. Don’t think I need a reservation for my Avanti train from Coventry to London (although the Trip Planner in the app says I do). Does anyone know? Do I need to set an itinerary in the app, or is it enough to have specified the day I am travelling? The trains I want (including the Eurostar I’ve booked and paid for) aren’t available, so setting the itinerary seems pointless. The Eurostar reservation (from Interrail) says I have to print the PDF out. That seems strange — is it true? I can print stuff for the beginning of the trip, no problem, but I’m not planning to book the whole trip in advance, and once I’m on the road it’ll be hard to find printers I’d have thought. All responses gratefully received!

Hello, I want to book my trains in advance, the app asks me to activate my pass, if I activate it when the month of the pass begins, from when I take the first train or from the day I activate it.I would take my first train on June 7, if I activate it now I would lose weeks of being able to use it. help

Hey, Sadly due to personal reasons a friend of mine is not able to join us on our trip (which we haven’t booked yet, only have the date and location sorted out ourselves). However, is it possible for him to transfer his pass property to another friend of mine who is able to join us. F.Y.I. We have done nothing with our passes yet except activate them. Thanks in advance for your answers!

I need my cover pass number as soon as possible. I need to book the seat reservation for the TGV train in France that leaves tomorrow and I do not want to pay full price since I already bought the global pass. I tried emailing support but they said they would answer in 2 days and that would be too late. I’ve already sent private message to some of the staff with my Eurail Global Pass order number. Please respond, and please consider providing this number on your website as it seems many people need this to make seat reservations.

If I purchase a Global Pass and use it to get discounted ferries in Greece, do I need the hard copy of the pass? Or is that only for the Greek Islands Ferry Pass?

Hello I am travelling to Europe for month and a half in april. I wanted to buy the Global pass of 2 months. The thing is that in my trip I go to Greece and I saw that there is a 6 day Greek Island pass too that give a free ticket from italy to greece and another from greece to italy and discounts on the greek islands. If I buy the global pass, it also includes the benefits of the greek islands one?

I can’t activate my pass. I keep getting the same error message as everyone else. It’s really urgent. I’ve deleted and reinstalled the app. Error logging is on. It’s the latest version. I literally don’t know what else to do. Please help

Hi all, I have a major problem with my Interrail mobile pass. I use the Rail Planner app on my Iphone 6 and everything went well until 3 days ago, when the app was updated and could only be used with an IOS 13.0 version. Unfortunately, I cannot install it on phone. Then, I don’t have access to my app anymore. My pass ends in two weeks and I really need to use it to come back. Has someone experienced the same problem ? If someone could help me find a solution, I will be so grateful ! Thanks in advance !

Hi, I’m trying to make a reservation for a train to St. Pancras tomorrow morning and it says I need my Pass Cover number to do so. Could someone please provide me with this urgently? Thank you!

I activated my travel pass but I inserted travel days that I don’t intend to travel on. Is it possible to change the dates? Cause I can’t find an option on the app to change the dates as they are already set. Or am I not able to change the dates once they are selected?

Gonna make a post with useful tips for interrail as I discover them seeing as how the site is sorely lacking in my opinion. My pass is a 1st class one so it will be from that perspective but I assume they will be relevant for all. Will update as I go along. Tip 1: If you have a first class pass then seat reservations are free in Norway. Tip 2: Best ways to reserve seats IMO is to either do it directly at the train station(the most stress free way I feel like, or use this page (https://www.interrail.eu/en/plan-your-trip/reservations/how-do-i-book-my-reservations) to figure out where to call if you can’t do it directly at the station. Calling is for sure the best way if possible though. For me, whenever I take a train somewhere, while I’m at the station I just reserve my seat while I’m there, easy, and you save time. Do note, seat reservations are not always neccessary, they will always let you on the train, but if it’s a very popular route then it might be good to reserve it. For exampl

Hey! I’m thinking of getting the Global Pass to travel around Europe in the summer, I see that you can use the global pass to get discounts on some ferries in Greece. Will these ferry trips count towards my travel days? Thanks!

I have a question about interrail pass. We are planning to travel 2 nights with the card. For both, we will leave on one calendar day and have to transfer on the next calendar day. Does this mean we are using up 4 days of the pass?

Hi friends. I bought a interraill online pass. When I controlled my pass, I didn't write my passport number how can can I add my passport number my ticket. Thank you good days..

Hello! I have 2 questions related to the 10 days pass. Is it possible to use days of travels even if the stations are not consecutives? (ex. I travel from Warsaw to Bratislava using the pass, then i use a bus to go from Bratislava to Wien and then I use again the pass from Wien to Budapest). Train changes are included in a travel? (ex. If I go to Amsterdam to Berlin and i have 2 changes is still 1 day of travel?) Thanks!

Can’t activate Global Pass on Rail Planner without a password.