Eurail & Interrail Passes

Hello, I am a german citizen traveling for a while in France now. Last minute I realise I need to go home for some days. To travel over Switzerland back to France. I am think of buying the interrail pass 4 travel days in a month. But since Germany is my home Country and I am only allowed to travel in and out once, I wonder if I am allowed to use my first journey from France as my “travel back” and my second journey to Switzerland as my “travel out”?Thanks for all helpSina 

Hi.I bought an Interrail Global PassI'm planning to go to Switserland but I don't know yet the exact route I want to take.Do I have to plan my whole journey before entering the first train?  Or is it possible to plan the trip during the journey? 

I travel with friends and we are in Italy, we arrived today and try to catch a train, but we didn’t manage to catch it. But while we were at the airport we activated our passes with today’s date and now we have a minus one travel day and are without any train. Is it possible to get our travel day back?

How is the travel duration calculated exactly? I would like to use a two month pass and travel from 17.08 - 17.10. Does this work? Or does “two months” mean “8 weeks”?Thank you for your help!All the best

Kann ich mit einem Reisetag beliebig viele Fahrten machen, sozusagen kreuz und quer durchs Land fahren?

Hi there,Why there are two types..InterRail and EurRail? I am EU citizen and my wife is a non-EU citizen. We want to travel together but it feels like that we have to buy separate ticket and take separate train.Can you please explain whats the difference and why its not confusing??? Looking forward and many thanks.Regards,Kafil

I was wondering how the month pass works? Is it a certain numbers of days or it is from 1st of the month till the end? So I wanted to get 2 month pass and start traveling on 9th of the first month. My question is, is a pass valid from 9th of the first month untill end of the 2nd month or it is like 62 days total? Couldn’t find the answer in term and condition nor in FAQ. 

I bought two mobile passes a few days ago, with the starting travel date on 14/8. I also purchased the Plus upgrade, so 100% refund should be possible. However the return policy page has been unavailable for the past few days: https://www.interrail.eu/nl/interrail-passes/ordering-info/return-policyI tried to contact the customer service several times, but I only hear back from you after 3 weeks. Please help me cancel the global passes

I have a 3 month continuous pass I’m halfway through my trip (6 weeks of travel) my journey. Sometimes my app has glitches but normally they work out. I’m on a train from Vienna to Salzburg then to Munich then to Berlin. All in one day. My trip is saved, I have seat reservations, and the trip is saved to my pass. But when I select to show my pass the barcode does not show and it says I have no journeys that day. This time it has been hours and I’m on the train but the barcode is not showing. How do I get my ticket? 

Hello :) So back in january I bought my 7days mobile pass because I didn't know yet when I would travel (and ofc Covid-19).Now I have a plan where I'll go and when but after following this forum for a little bit I have the impression that the mobile pass doesn't always work.. smoothly 😅. Tickets dissapearing etc. Is this really a big problem that happens a lot? How do I prevent this from happening? And what if it happens? Last time I used Interrail I used the Paper pass and that always worked 😂 (plus I had a souvenir hehe)Thanks for all tips and information you can give me :)

I am looking to complete a bucket list tour of Europe as soon as the Covid restrictions are listed. I have been planning carefully for several months. The reality is that I will need a four months’ global pass. Such a beast does not seem to exist. Yes, I could buy a 3 month + 1 month or 2 x 2 months’ passes but that is an expensive option. As we all know the price reduces exponentially per day from 1 to 2 to 3 months but the jump to 4 is not attractive. Is there a workround, please? 

Besides wider seat, wifi, etc. as advertised on the website, are there other benefits in reservation, luggage space in 1st class cabins, change of trip, etc. We are planning a trip between Germany, Czehia, Hungary, Austria, possibly Switzerland, I don’t see much direct night train available to warrant a 1st class purchase. Any insight to the differences is appreciated.

Hey guys, We need your help. My best friend and I are planning a Trip to Brest, France. We are starting in Berlin (main station) and thought about taking the train down to Mannheim (main station). The route would continue with a TGV connecting Mannheim and Paris (Gare L’Est). The route from Paris to Brest is also clear, now our question is: If we buy an Interrail Pass for France only, does ist cover the trip from Mannheim (main station) to Paris Gare de L’Est? Because it is an TGV and going to France?  If u have further questions, comment down below. Merci bcp! Zoe and Lotta

hi,I bought a flexipass 10 days during 2 months. I lost 2 days of traveling (the app is swipping the day) : so when I look back, day 2 and 6 are empty of journey : ‘It’s writing ‘NO JOURNEYS ADDED’ but impossible to use it. I send messages by mail and messager to INTERRAIL, but no solution receveid because of they are too busy. And my pass is ending the 31 of august.Thanks a lot.

Hi, I would like to take a trip from Venice to sirmione. My railway planner says that I should take the train and then the bus. Do you guys know if the bus is in the ticket included as well? Thanks, Céline 

Bonjour, Je n’arrive pas à trouver un train sur l’application Rail Planner qui existe pourtant bien (j’ai vérifié en gare et il apparaît sur le site interail). Comment puis-je éditer mon billet pour mon pass en ligne ? 

Hello everyone, We're (my sister and I) supposed to go home from France to Germany on the 12th, but in Germany, trains are currently cancelled on that day so we would have to find another way home. Is it possible to travel through or into other countries like the Netherlands to get home? Or is that not included in our One Country ticket? If we could go to, say, Enschede, it'd be much more convenient for us. Does anyone know or are there fellow Germans looking for the same problem/solution?  

dear all,I am wondering about one question, which I cannot clarify therefore:Is anyone of you experienced with sharing a free travel day with a friend?  E.g. travelling from Prague to Munich with your Global pass and writing 2 times the same destination to the pass? (one for you and one for the friend, who accompanied you).Waiting for your experienceigor

Hello ! I’m new, this might already have an answer somewhere but didn’t find anything.I’m considering getting one, but I red online that in some situations you might have to pay an overhead cost to travail.Is every train Europe => Europe included ? What are the exceptions I should know about ? Thank you !

Dear community,I have been experiencing a lot of issues using the mobile pass in Interrail's own app. I have been trying to get support from the customer service for more than two weeks now but only received one standard answer to update the app which didn't help me further since my app was and still is up to date. Please let me know if you have any idea how to fix the issue I'll describe below.In the beginning of my travels everything seemed to work fine. After a while different sections of the app (journey details, ticket with QR code,...) started disappearing again and again, I could first help myself by taking screenshots during the times when the app was working. However, for more one week I am not able to access My Pass and My Trip, I can not see my ticket or my journey at all. It looks like I never added a ticket but when trying to add my pass again, it says that "This pass is already on your device". It just seems to be locked or hidden for me in some way. I don't dare uninstal

Bonjour la communauté, j’ai une question à vous poser concernant le pass Europe, j’ai opté pour un pass 7 jours sauf que je rentre chez moi en avion, est ce que c’est possible d’utiliser les jours restants pour se déplacer dans le pays d’origine (France) pour information j’atterris à Nice et je dois rentrer chez moi à Paris. Merci beaucoup. 

Hi all! I am looking to book a post graduate Europe trip with my college roommates and was wondering what it would mean if we booked the 15 or 22 day Global pass? I see that it says we have 15 rides or 22 rides depending on the package we choose, but I was wondering if it means I have to use all the passes in a row? Or is it that I have the 15 rides for a certain amount of time and as long as I use them in that time frame it is one price? Any answers or advice will be helpful!

Dear Interrail Team,I have requested an exchange of my 2020 global pass after my journey was interrupted due to covid measures in spring last year. Following your advice I asked for exchange at the train station where I purchased the original pass. The staff there had no clue and told me to contact Interrail directly. That's what I did more than a week ago and I'm still waiting for a reply. I want to start traveling on 11th August and would really appreciate your reply before that date.Thanks,Marco 

Quiero devolver los pases pero nadie responde mis mails! Ayuda en castellano por favor 

Hi all,I’m from the Netherlands. And will travel Monday 19 July, this I’ll be my first time traveling alone. At the moment the positive tests in the Netherlands are rising a lot compared with a few weeks ago. Now I want to know how people from my country are thinking about the current situation. I hope, someone from the Netherlands where I can connect to and talk about the situation, maybe I’ll see different aspect or who someone who have more experience with interrail traveling. Hope to talk to someone and have a conversation with :DYours sincerely, Romy