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1664 Topics
F
Full steam ahead
FTE23Full steam ahead
asked in Ask the community
Florence SMN to Pisa Centrale and back to Florence

I plan to travel to Pisa Centrale from Firenzia S.M.N.and then travel back to Firenzia S.M.N. later in the same day. I understand that I will be using one travel day of my Eurail Global Pass for both journeys ( from and back to Florence) and not two travel days. Is that right?With Rail Planner and Eurail mobile app,  will the app automatically recognise or consider journeys in a single day, same day or 24 hours period as one travel day? Is there anything different from one journey per travel day?

523
F
Full steam ahead
1 year ago
Monica12345
Monica12345New aboard
asked in Ask the community
Train Tickets from Paris to Rome for December

Hi! My friends and I have been waiting for the release of the train tickets for our trip in December, but there are still no tickets yet… Anyone knows whether the train operates around Christmas period? We are intending to travel from Paris to Rome. Any advice will be appreciated, thank you :)

981
T
Full steam ahead
1 year ago
I
Irene AvilésRail rookie
asked in Ask the community
Viaje de novios por centro-este de Europa

Hello to all of you! I apologize in advance if something is not perfectly understood, as my native language is Spanish and I am using the help of a translator:I am coming to this blog because I am getting married the second week of April and we are planning to go to Eastern Europe for our honeymoon. We had thought of taking a plane to Prague and from there we would take a 5-day pass in a month and visit Bratislava, Busapest, Zagreb, Ljubljana and finish in Vienna, where we would take a plane back to Spain.The truth is that we are a bit afraid of venturing on a trip like this because we don't know the area and we haven't done any similar trip, but at the same time we are very excited about it.I wanted to know if you think it's a good trip to do in 15 days (spending approximately 3 days in each country, although we could make stops taking advantage of the interrail day in other cities) and basically any advice you could give me is really welcome: anything we need to know about offers or

813
I
1 year ago
Edith Jeong
Edith JeongRail rookie
asked in Ask the community
Please tell me how to activate the Eurail Paper Pass.

Please tell me how to activate the pass. Is it okay to go to the station? (For example, go to the Rome Termini Station office and get the stamp??

1232
Camilo.
1 year ago
Raman Kumar
Raman KumarNew aboard
asked in Ask the community
Travel without seat reservation

I plan to travel between Amsterdam, Brussels and Paris and although my train journey on Rail planner app says “seat reservations required”, can I instead board the train without seat reservation?

711
T
Full steam ahead
1 year ago
S
SternchenNew aboard
asked in Ask the community
Interrail France Germany Pass - Freundschaftspass

Hi,I was able to win the Freundschaftspass and I'm a bit confused. The pass allows me to travel 7 days within a month and I'm planning to travel next month.When do I activate the pass? on the day of travel?How can I use the trains with the pass?I need to take a TGV and made a seat reservation in advance but haven't activated the pass, is that correct? Thank you!

1532
Camilo.
1 year ago
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Siobhan CollettRight on track
asked in Ask the community
no interrail passholder seats available on eurostar paris or brussels to london

Can someone please advise on this issue? I spent all evening last night trying to book a seat and also trying to leave a message in this community page. 

611
ralderton
Railmaster
1 year ago
G
Full steam ahead
Gerard van der VeerFull steam ahead
asked in Ask the community
I travel tomorrow on the final 2 days of my Eurail-pass and suddenly my app does not open anymore!!!

Hi Community,Fearing the worst as time is running out, this is my problem. I have 2 days left on my Eurail-pass. As I returned ast Saturday I decide to use them for a trip to Dresden tomorrow, returning Tuesday. I have added the trips and activated them (and booked a hotel in Dresden). I also booked a separate ticket for the last part back from Germany to the Netherlands, as it isn't covered by the Eurail-pass. Now, at the final moment, as I checked the time the train leaves tomorrowmorning on my app, the Eurail app suddenly does not open anymore. It shows the opening screen and then closes after a second. I am stuck and have no proof that I have a valid Eurail-pass and my trips booked.Does anyone have a fix/answer.I sent a question to the Eurail-team just before this question. 

1235
G
Full steam ahead
1 year ago
Salman
SalmanRail rookie
asked in Ask the community
Theft on train

Hello i am currently travelling on eurail with my family. I travelled from bratislava to Prague on 29th sep at 22.06, EN 476, carriage no 363, cabin 5 , seats 53 54 55. We found our cash 3800€ lost during journey. We have strong suspicion on conductor of cabin.he visited our cabin multiple times to supply free water bottles , cold water bottles , wipes, wake up service offer n general chat which we found unusual n in contrast to our previous night journeys on eurail. During our 10hr journey we locked our cabin n slept comfortably. He had key access to our cabin. Upon disembarking from train we found our cash 3800€ lost.We are in middle of travel across Europe...stranded family of 5 with young kids. We have reached out to bratisalva railway authorities, prague railway authorities and eurail customer service...so far no help or solution  has been offered ....what step should we take next to get out of this distressing situation? Kindly help. 

4053
A
Railly clever
1 year ago
E
EkaitzRight on track
asked in Ask the community
Do I need any extra ticket for a train with no seat reservations?

Can I just board the train with nothing more than my interrail pass?

852
mishy
Keeps calm and carries on
1 year ago
E
EkaitzRight on track
asked in Ask the community
Are outbound/inbound days outside of the days the pass offers?

If I take a 3 day pass, do I get 3 days + the 2 days for going in and out of my home country?

742
Schelte
Full steam ahead
1 year ago
E
EkaitzRight on track
asked in Ask the community
Multiple trains on outbound/inbound to reach a station NEAR the border.

So, the problem i have is that i live in france, literally 4 km away from the German border, and I wanted to go to Spain. The thing is that i’ll probably need multiple trains to reach the border.Not only that but the only way to get to the part of spain i want to go, is reaching the station on the french border side, and then, take a railway that is not part of the interrail. Would that be possible?

1126
Schelte
Full steam ahead
1 year ago
Alexandra Nelson
Alexandra NelsonRight on track
asked in Ask the community
BCN to Geneve

Hello Everyone, I am trying to book a train BCN to Geneva, Switzerland AVI 9737AVE Internationalat 8:22-16:35. Message says “Not available from Eurail.comThis seat reservation can’t be booked on our website. Check 'More information' for other ways to book.”I want to Barcelona Santa and they were no help in booking the ticket. Who should I go to a Sants or what should I do? 

3953
T
Full steam ahead
1 year ago
Alexandra Nelson
Alexandra NelsonRight on track
asked in Ask the community
Booking Issue London to BCN

Hi everyone, I am currently trying to book a train from London to Barcelona. When I view the tickets without logging into my account, it looks like there are seats available. However, when I log in, I get the following message: “Prices unavailableNo price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable. “ Are tickets truly sold out? Is there any way I can purchase online? 

13110
Alexandra Nelson
1 year ago
C
Christolynn10Rail rookie
asked in Ask the community
Activating Passes

We bought our passes on 4/8/2023 and we have to activate them by 4th July 2024 but we dont land in the UK until 24th July 2024! What do we do?

863
S
1 year ago
B
BartJJNew aboard
asked in Ask the community
How to combine 2 trips of which one is a night train from Berlin to Antwerp

 Next week I will travel in the morning from Dresden to Berlin and in the evening I will take the night train from  Berlin to Antwerp were I arrive the next day. Hoe do I enter these trips in the app?

292
A
Railly clever
1 year ago
M
mcatmooreNew aboard
asked in Ask the community
Discount on ferry, how to show Pass?

How to show ferry company I have Eurail Pass ONLY for the purpose of my discounted ferry ticketFerry departs in 4 hours

762
M
Railmaster
1 year ago
M
maria virginia cuencaRail rookie
asked in Ask the community
viajar por varios paises de Europa

We would like to buy a pass from: Berlin to Prague, Prague Budapest, Vienna, Munich, Ginevra, Milan, Berlin. It must cover from December 25 to January 24. First class, fast trains during the day. One adult and two seniors. Virginia

784
T
Full steam ahead
1 year ago
K
KyunRail rookie
asked in Ask the community
How do I recognize the difference between the different class carts (1st class and 2nd class) on German Trains: ICE and Regional Trains?

I heard in Germany, they have different class seats on separate carts. I am mainly travelling on 2nd class, and I am just worried, that I am going to hop on to the wrong cart. Is it easy to differentiate them, looking at the exteriors of the carts, where carts are painted differently, or do they follow some sort of sequence, where front carts are usually 1st class, and back carts are 2nd class?   

55752
Z
Engin-ius
1 year ago
K
KyunRail rookie
asked in Ask the community
Luggage policies on German Trains: ICE, SBahn and Regional trains

Is there limit to how many bags you can bring on board to the German trains? Is there extra fees for bringing luggage?  

2231
ralderton
Railmaster
1 year ago
K
KyunRail rookie
asked in Ask the community
is there luggage lockers or storage at Rothenburg Ob Der Tauber Train Station?

Does anyone know if there’s luggage lockers at Rothenburg Ob Der Tauber Train Station? I am visiting Rothenburg from Wurzburg, and I am staying there for a day, then returning back to Wurzburg next day. The place I am staying doesn’t offer luggage storage, and I check in late, so I was thinking of leaving my luggage at the train station, but I just wanted to make sure that they have it before I proceed with it. If not I am thinking of leaving the non-essentials at the Wurzburg Train Station.      

8661
ralderton
Railmaster
1 year ago
X
XoseRail rookie
asked in Ask the community
Travel to Italy from Barcelona to Pisa

Recommendation for traveling from Barcelona to Pisa ItalyWhat ticket should I buy for five days in Italy?

1176
ralderton
Railmaster
1 year ago
L
lucyaclarkeNew aboard
asked in Ask the community
German rail pass - travel from Munich to Salzburg / Innsbruck / Verona

We are planning a trip with a German pass. We know that we can travel to Salzburg / Innsbruck / Verona on this pass, but what we’re not sure about is if we can stop at each city on the way and stay, then pick the DB train back up to carry on the journey, or if we need to return to Germany before doing the next part of the trip.  Ideally we would like to go from Munich to Salzburg, stay overnight, move on to Innsbruck, stay there overnight, then on to Verona staying overnight, before coming back to Germany. Is this possible? 

4111
Hektor
Keeps calm and carries on
1 year ago
F
Flavia CretuNew aboard
asked in Ask the community
How to get an invoice

How to get an invoice? I need it fast

1821
A
Railly clever
1 year ago
Susan Lunt
Susan LuntRight on track
asked in Ask the community
Printing reservations on the go

I have a paper pass,bi have made some reservations and printed them out before I set off. If I make a reservation whilst I am travelling,  it says I need to print the reservation out. Is this the case? I don't know how I will be able to do that. Travelling in Italy and Switzerland.

3384
Kathleen-Lappin
1 year ago
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