General

Hello,My OBB nightjet train was cancelled and I am now going from Paris to Vienna by bus. Can I get a refund for the bus which is more expensive?Also, since it was the first train of my trip which is today, can I cancel my first day of global pass? The app says that I can't because the train is today but there are no more trains. I could use this day in Poland to visit the Salt mine and Auschwitz.Thanks for your help.

We will be in Switzerland (Geneva mostly) by Aug.19 and travelling to Paris on Aug. 24-25, back in Geneva. Travelling to Italy Aug.31-Sept.2 and back to Geneva again. While in Geneva, maybe take 2-3 days random trip outside of Geneva (maybe Zurich, Bern, Interlakken, Luzern, Zermatt.. etc..)…I am thinking at least 7 days Eurail pass to cover Paris and Italy trips and use 2 days in Switzerland.Since I plan to use the Eurail (7 day pass) pass only on specific days, will that mean I have to "activate" the pass only on those days?Like for Aug.24-25 going to Paris, I need to activate the pass before my preferred train schedule? And on Aug. 31-Sept.2 while in across Italy, same - activate before taking the train going to Italy?And so on for the other travels days?Also, how would I know if a specific train needs seat reservations? Like in Italy, the FRECCIAROSSA, does it needs seat reservation? Or even in SBB Trains? Thank you.

 I am travelling on a global pass one month first class fare between England (origin) France and Spain. I am travelling home from south of Barcelona to Newcastle, UK. I am travelling with an assistance dog which make things a little more complicated. I travelled from Barcelona Sants to Latour du Carol on the 14.30 train on Friday 21st April. I had also booked onwards travel to Paris on the night train from Latour du Carol (Pyrénées) to Paris, Fri 21st April, dep. 18.49 arriving 22nd April 06.33. My Eurostar was booked for Paris-London on Sat 22nd at 09.13. At 18.00 SNCF cancelled the night train and I was stranded in Latour du Carol. The staff at Latour were inexperienced and unhelpful and told me to head back to the next town (Puigcerda, 4 mins away by train, but in Spain) and stay the night, getting the train in the morning back to Latour de Carol. This was a bad idea as I arrived in puigcerda and there were no trains in the morning and no one to help. I got a

Hi everyone! Another problem today… me and my friends had previously booked in march the ICE 121 from Amsterdam Ceentral to Frankfurt Flughafen, then we had another 2 or 3 trains ( i don’t remember perfectly) to get to Strasbourg in France. Today we checked and without any notice, THE EURAIL TIMETABLE shows that our train stops at Kohl, and then we have 6 other trains to get on to eventually get to Strasbourg. This seemed crazy to us… so we checked other websites such as DSB and DB and in fact our ICE 121 stops at Frankfurt. after that we should take a train to Manheim, to eventually get to Strasburg with a TGV. THIS IS NOT SHOWED ON THE EURAIL TIMETABLE. WE ARE REALLY CONFUSED, we don’t even know what website we should trust, if we should book the train from Manheim to strasbourg or to get a flixbus from Frankfurt to Strasbourg. ANY HELP IS REALLY APPRECIATED THANK UUUUUU😭

My situation:I have a 100% Trein Vrij subscription on my NS-business card and am wondering how and if it is possible to cross the border from Arnhem via Emmerich (grens/grenze) to Oberhausen and further with only my subscription and a one country pass germany using ICE international. Customer service NS international has no clue. 

Hi. I need your advice. My partner and I are travelling from Germany to France in August. Unfortunately, the German train is often late. That's why I'm worried that we won't be able to change trains from Paris Est to Montparnasse in Paris within an hour. I've reserved seats on the TGV to the South of France for 2 p.m. Now I'm also thinking about reserving the TGV at 4 p.m. in case we can't make the change. Is that possible? I could release the seats at 2 p.m. if we got the train. What do you think? Kind regards, Eva

I’ve seen that the Montparnasse Station in Frane has plattform gates. Do I scan my Interail Ticket on those or my Seat reservations? This might be a dumb question, but I’ve never taken the train in France before and I will have a tighter time frame to switch station so I just want to make sure I know what to do when I arrive.Thank you!

I want to make a trip, Brussels to Lyon with TGV Brussels - France, and then on to Bellegarde with TER.My question: Can I use a one country pass France for the trip, Brussels to Lyon part dieu?

We are hoping to do 6 weeks in Europe May/June 25. For about 7 of those days/nights we want to travel on trains around the Alps. The plan is to start in Munich late May. Train to Attnang-Puchheim (Austria), on to Stainach-Irdning (maybe overnight stop over in Hallstat). Next stop Innsbruck for 2 nights. Then on to Tirano (Italy) and take one night there. Lastly we would train to Chur (Switzerland), and connect 🤞 back to Munich. Our questions are about what pass to buy, given that we are from Australia, and if all those journeys are covered by the one pass? Also, when should we buy the pass, and more importantly, how far ahead can we book and then reserve seats? We are both over 60.Thank you for even reading this. But we have little understanding of how the system works, and are hoping that our plan is achievable! Denis and Darina 

Hi I am trying to get from Milan to lille but the eurostar is saying I have to get a bus from milan to Geneva and this costs 700 euros for a family of four can anyone suggest a cheaper option Thank you 

Hi, I had a route planned for tonight, from Amsterdam central to Berlin (20:15-05:29). Via Oberhausen and Dortmund.i checked my route last minute and now see Oberhausen (my first change) is being omitted and my train from Dortmund is cancelled. Is there any number I can call? Or when will the website be updated with a new route? Thanks,

Hello, how does it works for the tickets control in the train? I have just to show my pass on my phone? Thank you for the replies 

Help pleaseI will have a Eurail Global pass.This bus trip is shown on the Rail Planner app; there is no mention of the trip needing a reservation or a ticket purchase.Do I need either or both?If I do need to either buy a ticket or make a reservation, please advise me on where I can get either/both.Thanks 

Hello All.  I am wondering if someone can advise when the 2025 Timetable (from 15th December 2024) will be issued and bookings will be available for Swiss trains.I am holidaying in December and wish to book Bernina Express reservations but timetables are not available past 14th December.  The SBB and Rhaetian Railwat websites indicate that consultation on the new timetable completed in June but I can’t find anywhere that says when the new timetable will be issued and when we can book post mid December. 

My question is... is there a way to get notifications of when Eurail Passes go on sale?

Hi All - I have a niche question relating to travelling in my own country. We are based in Scotland and I know that for us the UK counts as home country or departure country, I also know that you use one of your travel days to leave but it may take me two so I want to check if the following is valid on a four travel day interrail pass… Travel Day 1- UK to UK  - Caledonian Sleeper from Glasgow to London - arriving 0715 on Travel Day 2Travel Day 2 - UK to Netherlands - Leg 1 - Eurostar London to Amsterdam/ Leg 2 Amsterdam to DeventerTravel Day 3 Return from Deventer to LondonTravel Day 3 (night train) - London to GlasgowTravel Day 4 used to cover rest of London to Glasgow Trip My concern is that I am on Travel Day 2 before I leave UK - however it is one journey in three stages with only a couple of hours wait in London Do you think it would be valid? 

Hello Community!we are Trying to get from Montpelier St, Roche to Annemasse France. Then from AnnemasseFrance to Geneva, Switzerland..we have 1st class EURAIL passes..can you tell me the best trains and times to take?

Hello, after our stay in the Spanish Basque Country, we'll travel with Interrail through France back to the Netherlands from September 5 or 6. We don't want to reserve our seats on the TGV for this, but prefer to travel back to the Netherlands by the 'normal' train like the TER over several days. The question is, do we also have to reserve seats for the 'normal' train? Can anyone let us know? many thanks!

Hi,I am guy from Italy (Milan) and as the title says I’m looking for a travel buddy. I’m free from 10th to 20th august, and I don’t have a destination in mind so it’s whatever for me. For me it’s not important the destination and the duration of journey, I just want to have an experience with someone and maybe make a new friend, hoping that I can learn something new and that this is going to be positive for my personal growth.ig:@piergiorgio_lin

I purchased 5 day global pass, but canceled vac , am I able to request refund?

Hello Everyone!This is my first time here. I will be travelling to France this coming August 3-9. August 3-5, Paris FranceAugust 5-9, Colmar FranceNow here’s the tricky part on my travel situation. I have a booked hotel in Colmar, France from August 5-9 and I am planning to visit different country on the duration of my stay in Colmar. The travel would be to and from each day. I know it’s not the most ideal itinerary but I made a mistake booking the hotel and so I decided to just make the most of it. I have bought a global pass for 5 days. I still can use my global pass even if i have go back to Colmar at the end of each day after visiting a different European country?Appreciate all the replies.

24th i travel from vienna to salzburg, but then get a night train to Venice at 01:11.  Ii take it thats two different days travel ?

Is there an issue with rail planner app? I am not able to see my trips. thanks. 

I am trying to purchase the 20 per cent discounted Global Paper Pass, but the ‘details’ required include a ‘start date’ for the Eurailpass. I want to leave this blank as I have for previous purchases of paper passes, but the system won’t let me, as it insists on a date. How do I solve this?