Skip to main content

Get ready to travel

To ask all about our Passes, reservations & more

12389 Topics
Matteoarp
MatteoarpNew aboard
asked in Train connections & reservations
Seat reservation - Prenotazioni dei posti

Ciao a tutti ! Ho prenotato dei posti su in treno Milano /berna per me ed un mio amico. Però lui sull'applicazione e sul suo profilo nella pagina web di interrail non vede questa prenotazione. Non gli dà il biglietto . È normale oppure dovrebbe vederlo anche lui ? Grazie per l'aiuto! 🙏🏻

831
Angelo
Railmaster
2 years ago
richardh
richardhRail rookie
asked in Eurail & Interrail Passes
Overnight connection from Vienna to Hannover

Hey,I looked everywhere for a specific answer but didn’t found anything so hopefully someone can help me :)I want to take an overnight connection from Vienna to Hanover on Sunday the 16.10.22 but I would need to change from an IC to an ICE at Nuernberg at exactly midnight, So the ICE departs at 00:17 AM on Monday. Do I need a new travelling day for that connection or does it still count as a “Nighttrain” and I can use this connection?Help would be highly appreciated

687
richardh
2 years ago
A
Full steam ahead
amadeuFull steam ahead
asked in Train connections & reservations
TGV 9770 Genève-Paris on Friday?

Hi all,I would like to travel from Geneva to Paris on Friday, October 7 and I have a reservation for the TGV 9770, leaving Geneva at 12:29. While the train is displayed regularly in the SNCF timetable, according to the DB timetable the TGV 9770 only leaves from Bellegarde (and not Geneva) between October 4 and October 9. A few days ago, the train was displayed regularly in the DB timetable as well.I am a bit worried about this because I have to catch a connection in Paris. Does anyone have any information whether the TGV will run from Geneva?Thanks a lot and best regards,amadeu

2133
R
Railmaster
2 years ago
Najoua Benhamou
Najoua BenhamouNew aboard
asked in Train connections & reservations
resefva urgente

Estoy intentando reservar narbonne-barcelona y no me dejan hacerlo online, y lo necesito urgentemente pues tengo un vuelo mañana desde Barcelona. 

141
R
Railmaster
2 years ago
Irene Parrilla
Irene ParrillaNew aboard
asked in Train connections & reservations
Train routes

Good morning. I am a spanish touriste, and I am looking for any train route that goes from Skopje to Budapest. I have been looking for it on many web pages but i couldnt find any thing that helps me. Also, I want to ask if this internacional train can be used with my interrail pass, or I need a reservation and if I need it, how I could do this reservation. Thank you for your time and I am looking forward to your answer. 

602
M
Railmaster
2 years ago
Hamza Shafiq
Hamza ShafiqNew aboard
asked in Eurail & Interrail Passes
Confused between eurail and interrail

I am a non-EU passport holder currently residing in Italy with a valid resident permit as a student.Can I avail eurail pass or not? 

994
Y
Full steam ahead
2 years ago
L
Lauge
asked in Eurail & Interrail Passes
Sudden death in near family, possible refund?

Hey Interrail Community! So as the title says there has been a sudden death in near family. This has caused us to end our travels immediately and take a plane home. Since this is a force majeure, could there be a possibilty for a partial refund? We have only traveled for 10 days out of two months, and only used 3 travel days, and it dosen’t seem like we’ll be going again any time soon. 

832
Camilo.
2 years ago
Huyen
HuyenNew aboard
asked in Eurail & Interrail Passes
Activate ticket

Can I activate my ticket at the station in the Czech Republic? And where is that station?

805
Camilo.
2 years ago
C
catofsisterNew aboard
asked in Travelling by train
I want to go frome paddington to bristol. But I don't understand what does "details unavialible" mean ?

Can I just get on the train without any reservation?

803
Y
Full steam ahead
2 years ago
Miyah Watson
Miyah WatsonNew aboard
asked in Eurail & Interrail Passes
Can I buy the Eurail pass in person?

I need to know where to catch the eurail at in London city. I also need to know if a reservation is needed, and how to know if the train is booked. I would also need to know how soon before travel does the ticket need to be bought.

5252
Camilo.
2 years ago
PeterA888
Keeps calm and carries on
PeterA888Keeps calm and carries on
asked in Eurail & Interrail Passes
Eurostar Pass Cover Number

good morning this is urgent and I believe it needs to be solved by the team.  I have written to them but no reply and cannot find a telephone number.  I bought an electronic pass on Friday I need to travel tomorrow starting with Eurostar.  the electronic pass number is not recognised by the seat reservation page at Eurostar.  

18414
PeterA888
Keeps calm and carries on
2 years ago
Federico Ciolli
Federico CiolliNew aboard
asked in Eurail & Interrail Passes
Passport for London?

I am planning a trip from Italy.  I would like one of my destinations to be London, starting from Paris.  Do I need a passport for this transfer?

634
A
Full steam ahead
2 years ago
Jakob Rieder
Jakob RiederNew aboard
asked in Eurail & Interrail Passes
When do I have to use my pass after purchasing date?

Hi all,I bought my 2 months interrail pass in May 2022 but still did not use it yet. I want to know how long after the purchase date do I have time to use my pass? thanks, jakob

532
M
Full steam ahead
2 years ago
W
wannapornRight on track
asked in Eurail & Interrail Passes
can we use 2 global passes in 1 device

Can we use 2 global passes in 1 deviceI will travel to Europe with my mother, I plan to purchase eurail global pass 1 month for 2 persons. I’m not sure that can we add 2 passes into 1 mobile phone ? 1 pass for my mom and 1 pass for me. i would like all the passes activated on my iPhone as a key device. It would be easy for me to create trip, make a seat reservation and create ticket. 

2653
A
Railly clever
2 years ago
Ulrika
UlrikaNew aboard
asked in Eurail & Interrail Passes
App not working

Hi!  I am stuck  in Porto, Portugal as the Interrail barcode does not show and the ticketoffice is refusing to reserve a  seat for med even though he can see I have a 3 months ticket till 20 november- but their direction from Interrail  is to only book/selll seat with the bar-code showing.  I have no idea why - however this hashappened  five times during this trip now!!!!! Why is my QR vide not showing!!!!????  And additionally he cannot change my digital Interrailticket to a paper one.  So I wonder what your solution is??? Can you fix the QR vide att once?  Or are you mailinglistan me a paperticlet express?  I have a 3 months ticket till 20 november. 

5174
R
Railmaster
2 years ago
Lyonesse Burgers
Lyonesse BurgersNew aboard
asked in Train connections & reservations
need to be delivered by post?

Hii! In about a week I am in Norway. But I noticed that when I wanted to reserve seats, like on the train to Stavanger from Oslo, or Oslo to Bergen, it all needs a reservation delivered by post? I'm ofcourse not home... I am traveling since the first op september so how do I fix this?

861
R
Railmaster
2 years ago
T
twin1chrissyNew aboard
asked in Travelling by train
Belgium Rail Strike 5th Oct 2022

The Belgium rail system is having a scheduled strike on Oct. 5th.  If our train originates in Amsterdam with a final destination of Paris will it go as scheduled and just not stop in Brussels?  Or will it not travel through any part of Belgium during the strike?    Thalys train runs right through Belgium.

5753
BrendanDB
Full steam ahead
2 years ago
R
Regina1771New aboard
posted in Eurail & Interrail Passes
Discount balearia Ferry

Hello, we are in Barcelona. They don‘t want to give us the discount for the ferry. They stay it is wrong on the website. 

1322
N
Railmaster
2 years ago
Y
Full steam ahead
YorkieFull steam ahead
posted in Train connections & reservations
UK LNER train reservations

Anybody visiting UK (or using inbound/outbound days) and intending to use the East coast line operated by LNER a reservation is strongly advised and at busy times may be compulsory. These are available free of charge at any UK station or can be pre-ordered from the LNER site if you set up an account, During booking the reservation it asks for a ticket reference but the system accepts a 0 and you simply declare you have a valid ticket.LNER operate from London Kings Cross which is adjacent to the Eurostar St Pancras terminus. Trains go to York, Leeds, Durham Newcastle and Edinburgh (and a few beyond). 

7967
N
Railmaster
2 years ago
L
L.E.Rail rookie
asked in Eurail & Interrail Passes
s-Bahn Zurich Local trains Zurich included? Planner vs website

Question:The website mentions clearly that the local S Bahn in Zürich is included with the pass.  The app as well under "travel info" says so: The planner app in the "planner" menu however says that it's NOT included : when i search for Zurich HB to Wildpark for example it says "not in pass network".Is this a contradiction??Is it included or not? Many thanks L.E.

10035
N
Railmaster
2 years ago
Petti
PettiRail rookie
asked in Eurail & Interrail Passes
Is the Paris Metro included in a Global Pass

Hello, I’d like to ask, I’d like to buy a global pass from Germany to France Paris, can I also use the Metro or RER transportation?

52955
Y
Full steam ahead
2 years ago
L
Lisa JohannaRail rookie
asked in Travelling by train
How to pass the gates at regional stations?

Hello community,does anybody know how to deal with the following situation: We are in Spain near Barcelona and according to Interrail we are allowed to use the regional train RE1 to Barcelona City with our Global Pass. But at the local train station we need paper tickets to pass the electronic gate. So we had to buy paper tickets at the station, although we already had valid tickets. Do we have any chance to get our money back? And do you know how to deal with such situations in future? Would be glad for any advice…

3945
N
Railmaster
2 years ago
Y
yuliusRight on track
asked in Eurail & Interrail Passes
Help for the right train ticket

Hi, I'm YuliusPlease give me advice what the right ticket for us to buy   ( 2 persons)   with Itinerary :1 Amsterdam, ( 4 days ),  Rotterdam ( 1days )2. Rotterdam - Antwerp - Hasselt ( 2 days)3  Brussels ,Bruges, Ghent,  Dinant  ( 3 days)4. Brussels - Paris , Versailles, Strasbourg, Colmar  ( 5 days)5. Colmar - Zurich ,   6. Zurich - Innsbruck - Zurich. regards, yulius​​      

1229
Y
2 years ago
S
SantanukdRight on track
asked in Train connections & reservations
how to book seat only in trains to Paris (Thalys) ?

Hi, Need suggestion - We have 2 days of Interrail Global Pass (without the inbound / outbound trips from Germany).How to best use the Interrail Pass for travelling to Paris starting from Germany Border like Brussels / Amsterdam?How to book seat only in Thalys Trains?Regards,Santanu

18975
R
Railmaster
2 years ago
D
David JRight on track
asked in Eurail & Interrail Passes
Obtaining the pass/paper pack

I want to purchase an Interrail pass that I’ll begin using from Wednesday 5 October. Problem is, my phone won’t support the Mobile App (below iOS 13) and obtaining the pass physically may be a logistical issue…I’m only at an address in London until Tuesday 4 October and I’m booked on the Eurostar that day to Paris (booked and paid for separately/already). I don’t know the address I’ll be staying at in Paris at this point, so can’t order the Pass as I have nowhere for it to be sent at this point. The site indicates that the mail could take 3-8 days to arrive.What options do I have?Can I purchase the pass in-person anywhere in London in the next few days, or in Paris when I arrive on Tuesday 4 October? And if the latter is possible, can I begin to use the pass the following day, or possibly start from the same day?

103214
D
2 years ago
Terms and Conditions & Privacy Policy