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Kirsty McLaughlinNew aboard

posted in Eurail & Interrail Passes

Do greek island ferry passes really take 6 weeks to be delivered?

Hi!im wondering if Greek island ferry passes really take 6 weeks to be delivered? We can’t book on any ferries without and in 2022 it seems like a long time for post to come.Both my friend and I have tried to speak to customer service but not heard anything yet.many thanks

1 year ago

Elias MarseilleNew aboard

asked in Eurail & Interrail Passes

How to change your starting date

Hello, I would like to change the starting date of my pass into today. i can only get to this screen: What should i do to change my starting date?

1 year ago

TulbaghRight on track

asked in Train connections & reservations

Bought on Myinterail.co.uk

I am having real difficulties booking reservations and have not got a clue why. I purchased my interrail pass via the uk site myinterail.co.uk. Recieved an e-mail confirming purchases with order number and pass number. Input these details into the rail planner app and thought I would be then start booking seat reservations. However, when I come to try and reserve the seats (which you can only do using the eurail site) I cannot see my pass. Any ideas what I am doing wrong? It is drive me insane and I have no response to an e-mail I have sent to both eurail and interrail. Thanks

1 year ago

Joana MartinsRail rookie

asked in Train connections & reservations

Seat reservations only appear in my friends reservation overview, not in mine. Is that normal?

Hello!I’ll be interrailing with a friend this summer and she bought our interrail passes together through her account. Today we did our first seat reservation through her account too. It is normal for seat reservations not to appear in my interrail account, in reservations overview, even though they appear on hers? And since we've done everything through my friend's account, will I be able to activate the pass on my phone and have access to all the reservations?Thank you

1 year ago

LabaRail rookie

asked in Train connections & reservations

Stop-over in home country

Hello, I have the Interrail ticket global pass and Germany is my home country. If I travel from Stockholm, Sweden to Munich, Germany with a stop-over in Hamburg, Germany does that mean that I have to pay extra for the Hamburg-Munich train since I already entered my home country once (Stockholm-Hamburg)?

1 year ago

ZugUmZugFull steam ahead

asked in Eurail & Interrail Passes

Only one ticket per travel day?

Hey! I’m just playing around a bit with my mobile pass to see if I figured everything out. So I activated my pass (deactivated right after) to see if it would creat a ticket. And it did.Do I see it correctly that I only get one ticket per travel day, even though I’m using 3 different trains in 2 different countries?Is it also normal that it shows immediatly ¾ travel days as soon as I add a journey to the the pass, even though that first travel day is still in the future?Thanks!

1 year ago

Tine ProotFull steam ahead

asked in Eurail & Interrail Passes

What if I don't have internet on the train? Can I still show my ticket with a mobile pass?

Hi, I want to order an interrail mobile pass but I had some issues with my 4G when I was abroad in the past. Actually, it didn’t work in several countries. I got in contact with the provider and I got some tips, but I can only test it once I am travelling... So, I would like to know, if I buy a mobile pass and make reservations with the app, can I show the pass in the app when I’m offline? Or do I get a confirmation through e-mail that I can download in advance and show the train conductor?Kind regards,Tine

1 year ago

shannonnolteKeeps calm and carries on

asked in Eurail & Interrail Passes

Setting off/ returning from/to home using the pass

I live in uk and am starting my trip on Monday but Eurostar was full so am flying to France. Can I use my Eurail pass on trains from home to Heathrow? Do I have to ‘stamp’ my pass on the first journey (its digital so not sure how to do this) and then do I have to do it each time I use the pass? When I fly back to the UK can I use my pass to catch Gatwick Express home?

1 year ago

Francesca SucciNew aboard

asked in Eurail & Interrail Passes

it is possible to book the tickets of each train now and plan the trip without activate it?

hi, i already booked the interrail ticket for 2 months and I was planning to activate it the 15 of June, it is possible to book the tickets of each train now and plan the trip without activate it?? so the day I will start the trip I will activate it and I will have directly the tickets?? Thank you!!

1 year ago

Marram22New aboard

asked in Eurail & Interrail Passes

Pass cover number needed

Please send me my pass cover number for mobile global pass. Thank you!

1 year ago

Kritika Kian WagleRail rookie

asked in Eurail & Interrail Passes

Can't activate travel day

I am travelling in 1 hour and can’t activate travel day for today

1 year ago

brinsKeeps calm and carries on

asked in Eurail & Interrail Passes

Return to sender - is money refunded?

Hiif there is no one to sign for a posted paper ticket and it goes back to the sender (EUrail) eventually, do you automatically get the money refunded because the ticket was not used?

1 year ago

jwentworthRail rookie

asked in Train connections & reservations

Problem with seat reservation; Warszawa Centralna - Wien hbf and Berlin hbf - Warszawa Centralna ''prices unavailable''

Hi, I have problem to book seat reservaton in 2 trains. One of them is train going from Warszawa Centralna to Wien Hbf on july 4th and second one is going from Berlin Hbf to Warszawa Centralna on july 15th. In both of the them the reservation is required but inactive. The notification says:‘’Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.’’This notification shows on every available train these days. Is there any solution to this problem or I have to buy full fare ticket?

1 year ago

JynnysNew aboard

asked in Train connections & reservations

Night Train Amsterdam - Prague 1st of June

Hi fellow Travellers!!On the 1st of June me and my boyfriend are going on our first Interrail trip ever! So exciting!!MY QUESTION:______________We are planning on catching the nighttrain from Amsterdam Central (departure 22:34) to Prague (arrival 2nd of June 10:34), at least, that is what the Rail Planner app says is possible. But if I am looking at online timetables to book a sleep possibility in advance, I can't find this train anywhere. Does anyone know if this info is accurate?And do you have some basic NEED TO KNOW TIPS for the first time interrailing ever? THANK YOU SO MUCH! Maybe we see each other somewhere in Europe!!

1 year ago

Jos33New aboard

asked in Train connections & reservations

Couchette to Split from zagreb

I am looking to book a couchette for my family in July for the 1am train from zagreb. It indicates it has couchettes as a service but I can't seem to be able to book one. Any ideas??

1 year ago

beccaduskinNew aboard

asked in Train connections & reservations

Reservations Paris - Nice - Rome - Naples can't be booked

I am trying to book a reservation for myself and my 2 daughters with my eurail pass- it says that the reservations are not able to be made on eurail.com- how do I get them? We are traveling from Paris to Nice, Nice to Rome, and Rome to Naples (and back to Rome)- on different days….

1 year ago

Lola GuntherNew aboard

asked in Train connections & reservations

Unable to make reservation Rotterdam-London

I am trying to make a train reservation with my interrail pass from Rotterdam to London. First you have to log in. I did that so you can see the what reservations are availlable from ticket holders. The only day (3 june) we need to make a reservation, says they are all €0 and " prices unavaillable". I know there's a max. Ammount of interrail holders that can make reservations in an Eurostar train. But ALL other days seem to be just fine. Does this mean theres just a bug or something? Or are we not able anymore to make reservations for that day?. If so, this means we have to buy +€400 worth on Eurostar ticket for 1 train... That's is more then the Interrail ticket itself we bought. Does anyone know, if this is the case, if we need to buy those tickets, or is it possible to go without reservations & tickets....? Thanks

1 year ago

Mar AlonsoNew aboard

posted in Eurail & Interrail Passes

Do we have select the nights spend in each city or only the duration of the trip? What pass is best?

Hello,I’m interested in doing a trip through Portugal, starting from Barcelona. The trip would start on Barcelona to Porto (the idea is to stay for 4 days in Porto), then we’ll go to Lisbon (the idea is to stay for 3 days), and as the last destination we would visit Faro (the idea is to stay for 2 days). Counting one day for the trip BARCELONA-PORTUGAL and one day back to BARCELONA. We do not know if we have to select the nights we want to spend in each city or only the duration of the trip. We also do not know what pass/ticket is more suitable for our case. We accept any recommendations. Also if you could inform us for any COVID regulations for the travel on the train and also the COVID regulations of PORTUGAL, we will appreciate very much!Thanks for your time. We’ll wait for your response.Mar Alonso

1 year ago

Y Z CHANRail rookie

asked in Train connections & reservations

The interrail pass reservation seemed not working

Hi everyone!I would like to book reservation of trains, and had already added my paper pass to My Trip. However, after adding a reservation to my cart, click on checkout, filling in my billing and contact information, and click continue to traveler details, the page never moved and I’m sure there is no error message or red warning text on the page. So I can never complete a reservation online.And I opened up the web console to see the log, and found the server kept returning 500 to my webpage.I’ve written an email to the eurail official, but seems they are too busy to process my problem.Does anyone else encounter this kind of problem? ***ADDED INFORMATION***My pass class is 2nd class pass type is eurail global pass valid from May to July, and I would like to book the train in June

1 year ago

KevinLintomRight on track

asked in Train connections & reservations

Italian Trains 'Prices temporarily unavailable'

Hey!I am trying to book four trains in Italy but get the error ‘Prices temporarily unavailable’. I am going with my girlfriend and we both have first class InterRail tickets. There are other trains in Italy (and other parts of Europe) which we have successfully booked reservations for. Please can someone help us to find out what is causing this error message and/or where the next best place to book reservations are if we cannot do it directly via InterRail? We have looked into ItaliaRail but there does not seem to be a way to input an InterRail pass code for a reduced price. Hopefully we don’t have to pay even more for ‘normal’ tickets.Roma Termini - Palermo Centrale 08/July/22 @ 2300 (although we don’t mind taking the train before) Palermo Centrale - Roma Termini 17/July/22 @ 1848 Roma Centrale - Milano Centrale 20/July/22 @ 0920 Milano Centrale - Zeurich Hb 20/July/22 @ 1310Thank in advanced for your help!/Kevin

1 year ago

shannonnolteKeeps calm and carries on

posted in Train connections & reservations

Non essential seat reservations. Risky?

Is it risky to not book seat reservations on trains where it’s not required?

1 year ago

Selina BerndNew aboard

asked in Eurail & Interrail Passes

Can I use the inbound/outbound travel days in a row?

Hello,I want to travel starting from Norway to my home country Germany. Do anybody know if I could use my travel days in the home country 2 days in a row since I didn’t had one going out from Germany? Or does it have to be at the start and the end of the journey?Thanks in advance for your help!!

1 year ago

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